Nice hotel. Clean, beautiful. There is everything you need. The restaurant serves delicious food, but it is expensive. Breakfast for a family - two adults and a child - cost us 102 Belarusian rubles. The location of the hotel is very convenient, everything is close)) the staff is polite, but they do not congratulate the guest on his birthday))) it's a little annoying to wait while the security checks the room at the check-out. We travel often and visit different hotels, there is no such check-out anywhere. The feeling that the guest is not trusted... Someone here wrote in a review that they were forced to pay for a soiled bathrobe...I think that the cost of washing is included in a fairly high cost of living and going to check the bathrobes at check-out is a bit strange... We were fine, but it still feels unpleasant while you're waiting. And yes, one liter bottle a day is not enough for three people. I think we will come back again, although I doubt it a little))
The hotel is good. The chandelier is the most gorgeous thing in this hotel!!!!5+❤ The location is good in the park. The city center!!!! The rooms are good. There are a lot of cosmetics in the bathroom, they clean perfectly. The maids are 5+. 1 liter of water in a large bottle, unusually, per room. There is no coffee and cream, stated in the room at the time of booking, for 5 arrivals. The restaurant is very small. It has only been opened since the time of Covid. Breakfast is not included in the menu. The menu is small. They cook very well. Cook👍5+. The staff is 5+👍. They have a problem with the reception, the human factor, to the question: Why is there no coffee and cream in the room, the administrator's answer on May 10: Coffee in the restaurant!!!! It is unacceptable for a guest to give such an answer!!!! Security 5+. The building is also being demolished under the window, it does not interfere, it is temporary. P.S. It turns out that there is no respect for the hotel guests at all, in response to my review, the representative of the hotel addresses me, Ekaterina, they did not even look that my name is Olga!!!! This is the 5th check-in hotel!!!! I have been in many countries of the world, and in Russia, there was no such thing anywhere in hotels, they have some kind of wildness checking rooms when checking in, sitting at the reception and waiting for the search to take place after your arrival in the hotel room. There are no discounts and gifts for your birthday!!! I remind the hotel management : "The guest is always right!!!!! " Caesar Ritz,
He is a frequent guest in Minsk. This time I decided to stay in Buta. The ideal location, the center is within walking distance. The hotel itself is boldly on 5 points. Polite staff, cleanliness, excellent bed, full set of accessories. Large parking lot behind the barrier is very important to me.
Recommend 👍
Very well located. The rooms are comfortable. The room has everything you need: slippers, bathrobes, cosmetics, a kettle and a tea set. Water is given every day: 1.5 liters. Amazing staff, ready to help, explain, prompt. Excellent sound insulation between the rooms. And what a chandelier there is! Glass elevators. Beautiful design. The restaurant is currently open only for breakfast. Breakfasts are 35 bel.rubles.
The hotel seems to be in the center and seems to be a little away. Such a quiet, almost courtyard-like place. But everything is nearby. And catering and transport, including metro, accessibility. Even Mickiewicz Square, where you can take a walk. There is parking. Polite staff. On the go, qualified. The rooms are clean and tidy. What's hooked is a comfortable bed and pillows for sleeping.
It turned out to be even better than in the photo! Stylish, beautiful, eye delight for aesthetes) Large room, comfortable bed, huge bathroom, all accessories (toothbrush, shaving machine, shampoo, gel, soap, slippers, bathrobe). The location is the center. Just great!
The location of the hotel is fantastic! All interesting locations are within walking distance.
The staff is polite, friendly, friendly, ready to help with any question. We lived in a family room on the 7th floor. The room is large, bright and air-conditioned. It was possible to open the window, if necessary. The bathroom had everything you needed. The room is cleaned daily. The hotel itself is very stylish, the chandelier in the center is gorgeous, especially in the evening. Breakfast was not included in the price, but the restaurant in the hotel was working. A la carte breakfasts for an additional fee. It was delicious, we definitely recommend the hotel!
I really liked the hotel) location🔥 near the square, many different restaurants/cafes (cross the road). Pharmacies, shops. The staff is nice and helpful. The room is comfortable, cozy, clean) there were no neighbors. I liked everything👍
A wonderful hotel, everything you need in the room, fresh clean plumbing, a full set of towels. Room cleaning every day. The location of the hotel is very good, all the main attractions are in the center, there are many restaurants and coffee shops nearby. The staff at the hotel is polite and helpful. We had a late check-out, the room was extended without any problems. There is a small cozy restaurant on the 1st floor, you can have a delicious meal. I recommend this hotel, the price and quality are unequivocal.
A great hotel within walking distance of everything that can be useful. The center and the metro are 5 minutes away on foot.
It takes 20 minutes to walk from the railway station. Or take a taxi for 5 minutes.
Everything is clean and new. Beautiful interior. Everything you need is in the room.
Nice staff. They will help and prompt you with everything. There is parking at the hotel.
We booked a two-room room.
Gorgeous mattresses. Large beds.
We will definitely return to this hotel.
We were at the end of July. Great hotel! Clean, cozy. There is a smoking area on the floor. The air conditioner is working properly. There are no complaints about plumbing. I can't hear the neighbors. They didn't take breakfast. There are many establishments with delicious cuisine nearby. Be sure to come here only next time! Thanks to the staff! Good luck and prosperity to you!
Expensive is rich. This is the main feeling of the hotel. Everything is clean, fresh, pompous. It is located near all the sights of Minsk. I would point out that this is not about a family vacation. Couples will be most comfortable there.
The restaurant is also beautiful, not the most affordable in terms of prices, the range of dishes is small, but delicious.
The hotel is a maximum of 3 stars, the price for 3 nights in a standard room without breakfast was 35,000, the location is not very convenient and it takes 15 minutes to walk from the train station.
Towels/ bathrobes should have been changed long ago, it's a shame to give them to guests of a 5-star hotel.....
The bed is double, but there is only one blanket, two people are not comfortable sleeping, as the blanket is not large
What a feature of the hotel))) upon departure, you hand over your card at the reception and wait for your room to be checked)))) traveling to many cities and booking 5-star hotels and rooms of your level, I have something to compare with, unfortunately, you are very far from 5........
Beautiful hotel, liked the location too, clean, everything is changed and cleaned. We were there for two days. An amazing chandelier, for which we stopped by it. Of the very big disadvantages, there is no restaurant, it is closed and, accordingly, any food in the hotel, there is only tea in the room, there is no coffee, there is also only a liter bottle of water for three adults for a day. Since we stopped by late in the evening, there are no convenience stores nearby, in the morning we had to run 2 blocks for water. There are no coolers in the hotel either. At the reception, they also did not offer to give an additional one.water, although I went down in the morning with the question of where to buy it. The SPA is very nominal, a small swimming pool and a dry sauna, with a capacity of 4-5 people throughout the entire territory of this spa. It is difficult to call a swimming pool more than a font-a large Jacuzzi.
Overall, the impression was pleasant, there was no negative, the staff was polite and friendly.
A wonderful hotel. It is made in a modern and tasteful way. The room has everything you need: bathrobes, slippers, bathroom filling, a kettle with tea and coffee + a good mini-bar. Room cleaning and change of towels daily. There is a large parking lot right next to the hotel. The staff is friendly.
We had breakfast in the restaurant, everything is delicious and beautifully served))
The location is within walking distance from the main attractions, there are also good cafes nearby.
We stayed for 5 days, we liked everything. Thanks!
We did not find any disadvantages
I am pleasantly surprised by this hotel! The room is spacious (even standard), everything is very fresh. I disagree with the comment that the hotel is "tired" - in my opinion everything is new and well maintained. The room is spacious, the bed is comfortable, there is tea in the room, and all the accessories in the bathroom (even a toothbrush and a razor. The room is bright (I took it on the 5th floor). The spa from 9 to 12 is included for guests. The sauna is clean and hot, the pool is clean and even with the current. I really liked it. We didn't try breakfast (not included in the price), but we were offered a voucher for free coffee (not used, but it was nice). Located in the center, it is very convenient to walk.
A wonderful hotel. I stayed in 2015, I liked everything then and now I chose it in 2024.
The service is of a good level, everything you need is there, clean, high quality.
The location is great, the very center!
There is nothing to complain about. And I don't want to find fault in this case!
Yes, it has not deteriorated in 10 years! Everything is clean and fresh!
Room 404. A lovely hotel and a great room. The key to everything is VENTILATION!!! It works great! Respect! In the bathroom, the shower enclosure does not allow water to penetrate outside. Hot water comes immediately. A mixer with a thermostat. A comfortable large mattress and a comfortable pillow. Get enough sleep and regain your strength definitely! Excellent serving of breakfast dishes! "Difloppe" in the best sense of the word. Well done. I liked the chandelier in the hall very much. And tea bags in the room too. Surprisingly good.
An excellent hotel, the interior is beautiful, the service is wonderful, the cleaning is good, the cosmetics are very high quality and are quickly replenished by the maids. The sauna is small Finnish, like the pool, but everything is in the best performance (the pool is warm, the sauna is hot) there is Parking. In general, the whole review is superlative)) So keep the bar up
Wonderful hotel! Big, but cozy. We didn't have a particularly large, but spacious room. Excellent sound insulation, the Windows of our room looked out on Nemiga, but the room is very quiet, I slept very well. Daily cleaning, replacement of towels, bathrobes and cosmetics. Friendly staff. The SPA area on the 1st floor, a sauna and a pool with hydro massage are beautiful. The location of the hotel is just super - the very center of Minsk, in three days we went around and saw almost all the famous and not so famous sights. Even a restaurant that is not working in the hotel did not spoil the mood, there are many restaurants and cafes nearby. We really liked this hotel. I recommend
A very decent level of the hotel. A wonderful mattress on the bed, which is rare, a choice of pillows. The room is clean, the air conditioner worked without sticking the card into the receiver, which is a big plus. We stayed for one night, so I won't say much for the service - we didn't use it much. I'll skip about the food, too, because we ate outside.
It was a little annoying that at the check-out they asked to wait for 5 minutes until the guard took the room. A little out of line with the hotel. You already have the card, any losses can be written off without acceptance, as in the whole world.
We were in two , overall a good hotel and pleasant responsive staff . There is parking , a sauna and a small swimming pool . The room was clean . Of the minuses, I can single out that they give out one key, and it turns out if one person leaves and the second sleeps, then in the end everyone gets up) also , the water in the pool is cool , I think you can make it warmer . There are moments in the sauna that need to be repaired , for example , the board departs on the second row . It is also not very convenient to take towels from the room, I think you can give them to the room and downstairs, and it was generally cool to install water with lemon, after the sauna it would be good at all. And finally , I would like a bigger blanket , since it 's not enough for two ) . The restaurant is closed now , but this is temporary . In general, there is something to improve and a little and it will definitely be 5. I recommend to stay and we will definitely return.
We came a second time.
Everything was great the first time, so we came back.
This time (6.01.25-8.01.25) the cleaning was disappointing, the dust lay in a layer 2 weeks ago. Number 607.
The funny thing is that on the bedside table under the TV, where there was dust, there was a hotel catalog, so someone ran a finger over a layer of dust on it before me.
During the eviction, she made a remark at the reception, the girl was of course surprised and said that of course she would tell them to check, but by the way (!) they didn't even apologize.
One more nuance. There was and still is a casino on the territory of the hotel. But this time it didn't work, they said it would open in a few days, it's strange that you don't warn the guests about it. This was one of the selection criteria.
On our next trip to Minsk, let's think a few times before choosing this hotel.
It is strange that the hotel does not include breakfast. Only tea bags are brought to the room, there is no coffee or cream.
December 7/8, 2024
One star only for the beautiful chandelier.
Those small advantages that were initially noted (for example, location) disappeared by the end of your stay at this hotel.
When approaching the hotel, the first thing they saw was a building under construction nearby. This was not warned when booking the room. I managed to sleep on the day off only until 8:00, then they started hammering outside the window.
Upon entering the hotel door, I was confused by an unpleasant smell (either chemicals, or something else ...)
Business number. The reservation was for two people: the room was staffed for only one person, I had to ask to bring it. There is 1 liter of water in the room, they did not bring any more. This is very little. Regarding the coffee, which was not there at all, the cleaner replied: "it's a strain with coffee" 😄
The "tired" room: scuffed legs of tables and chairs. I was confused by the tulle on the windows, the color is not white, yellowish. Most likely, it has not been washed for a long time, there are big doubts that this is a "native" color.
The bathrobes in the room are designed for people no taller than 1.6m. The husband is 1.98m tall. One of the robes had a torn armpit and a torn pocket. If they knew what would start at the end of the "wonderful" stay, they would ask for a replacement, but at that stage they just smiled. In vain... 😄
About the SPA. I can't imagine how more than 4 people can be there at the same time. And also imagine that you can only stay there from 9:00 to 12:00. It's strange, because at 11:58 they call - "pack your things and get out", and you, as if theoretically, can still be in the SPA)))
I.e., obviously stay 9:00-11:30 for all guests.
Other hotels offer a much more convenient evening time for guests - 20:00 -23:00
There is nowhere to eat in the hotel right now, the restaurant is closed.
But the most unpleasant moment was waiting for the eviction: while the "search" of the room was going on, we waited downstairs. And this, to put it mildly, is annoying. As a result, the cleaner found a foot towel stained with street dirt (it's rainy outside, mud), which touched the dirty bottom of the suitcase. The cleaner allegedly already managed to soak the towel and try to wash it and, oh horror, she failed.
We didn't want to be there anymore, so we just paid 25p for this old towel and finally left this "nice hotel"
The staff is not familiar with the word "customer orientation"
Conclusion: you don't need to be guided to the beautiful pictures of the hotel's Instagram page, you should have read the reviews here 🙂
And, of course, we will never return here again and will not recommend this hotel to anyone for accommodation.
The hotel is in the center of Minsk, there were no problems with parking, there were always places. The room is spacious, equipped with everything you need, the cleaning is excellent, everything is clean. It's a pity there is no buffet for breakfast, it was really not enough. The pool is small, the water is cold. In general, it's very good, I would go back there.
A wonderful hotel. Friendly and friendly staff. The beautiful, refined interior of the hotel. Spacious, comfortable, clean room with a stunning view of the sunsets from the window. The room service is at a high level. A very comfortable bed. There is a choice of pillows.
I really want to go back there again!
Thank you for this level of hotel!
A great and beautiful hotel in the center of Minsk.There is parking, a restaurant and a spa.The room was on the 7th floor, the air conditioning works perfectly.The bed is mega comfortable, there are sockets on each side.Everything is very clean, there is a minibar.From the recommendations, it's time to replace the TV with a more modern one, but it will be enough for another year)I recommend this hotel!
The hotel is nice, the staff is friendly and courteous. There is Parking, a very convenient location, the central streets are within walking distance. Good sound insulation, beautiful interior, a creditable chandelier. Beautiful paintings in the room and in the hallway. There is everything you need.
Great hotel. The location is convenient. Nice staff. Sooo delicious and beautiful breakfasts. There is a swimming pool, gym and sauna.. however, it works from 9-12 am, only. The design of the hotel is amazing, the rooms are excellent - everything is there. The view from the window is normal :)
Everything is great, it's a pity we didn't see that the free spa is included in the room rate, and we didn't bring any accessories...the staff is very friendly and helpful...We spent two days with great pleasure
I put two stars only for cleanliness and interior, personal louts,for some reason everything in the family room is calculated for two guests, there were 4 of us, there are no children's TV channels, there is no food at all.My husband left with a three-year-old child, they didn't even let him put the car in order, wipe the windows, etc., they said that they were no longer guests of the hotel and everything was outside the parking lot.But there was a fine for a dirty towel and a safe slammed by a child
Of the big disadvantages, they do not warn about the construction site nearby.
The furniture is already shabby everywhere, with chips
5 stars is definitely not worth the night.
There are enough cosmetics, but they are far from the best quality
The restaurant is closed, there is no declared coffee and cream in the room
The curtains are infernally dusty and have not been washed for a long time, I moved them away from the bed so as not to breathe it
But cleaning brought them back
On the plus side, this is a location
The presence of two elevators
Frankly speaking, I will not stop here anymore
Price-quality does not match
I really liked the hotel. Beautiful, in a single pompously luxurious style, with a stunning chandelier 7 floors high. We took an improved double room - very spacious, clean. It is very bright thanks to the wide windows on two walls. Everything is clean, the furniture and plumbing are in good condition. The staff is polite, the location of the hotel is convenient, there are many cafes nearby, you can walk to the main attractions. We were very satisfied!
A pleasant hotel, a lot of gold and beautiful decor elements, but the cost and number of stars do not match the quality of the rooms (the wooden elements are all shabby, the shower stall does not close until the end, the TV, despite being framed in the form of a golden frame, does not have a package of services for watching movies / channels through additional programs).
Room service consists in replenishing supplies by type of shampoos, as well as making the bed without changing the pastel linen and without conducting a general cleaning part in the room.
There are no special offers for the birthday, however, the hotel where our friends stayed, upon learning about it, provided additional bonuses, even though we were not guests.
In general, the hotel is pleasant, has its own restaurant and spa complex, but we will not stop any more.
Very nice hotel. Very conveniently located. The center, the metro is nearby. Not far from the auto and railway station. There is a place to walk in the evening. There are many very decent restaurants nearby. The only drawback: the lack of a restaurant in the hotel. The issue of breakfast was solved in the nearest supermarket. We ate sandwiches for a long time. Still, it's hard to wait for the restaurant to open from morning to 11-12 o'clock. If the issue with the restaurant is resolved, then we will 100% stay at this hotel on our next visit to Minsk😊
Great hotel. Polite and attentive staff, comfortable rooms with everything you need, an optimal location for exploring the city. There is a possibility of an early breakfast, which is especially convenient if you have plans in the morning.
I love this place, but the hotel requires a complete renovation: everything is already very "tired", including wiring (you can hear it), water supply, extractor hood - which is like a drill, cracks and buzzes very much. The furniture is all dead: worn, badly damaged. The beds and mattresses are comfortable, there is a choice of pillows!
The staff, as always, tries very hard to make your stay comfortable. The room has a kettle, tea and coffee + a mini-bar. Boiled white and perfectly ironed linen + towels + bathrobes, everything in the room (except old carpets) is clean. Cosmetics are always available and replenished in the bathroom and hallway.
I hope that the owners will update this pearl and it will be as before
The hotel is in the center of the city, I would also like the opportunity to enter it without going around from the main street through a small square. The staff is attentive, everything is beautiful and pompous, the chandelier is generally a fire. The Windows overlooked the destroyed building and people at this construction site work on weekends from 7 a.m., but the double-glazed windows in the hotel are very good, the audibility is zero, only you need to turn on the split system, and it makes noise. There is parking, places on it too, all detergents are present, even combs and razors, bathrobes and slippers. I would also really like breakfast to be included in the room rate. As it is, everything is fine, you liked it.
A good hotel, beautiful interior and exterior. The room had everything you need for a good rest, cleaning was carried out every day.
We took into account all requests for a room when booking, it seems like a small thing-but it's nice.
there is a restaurant on the 1st floor - everything is very tasty, especially dairy products.
We were left with a very good impression, we will definitely stay here next time.
Conflicting feelings. It is very beautiful, but something is not neatly done in the rooms (tiles, door slopes, etc.). Poor breakfasts, something happened with the waiters, or else they gave me 4 knives, but they forgot about the forks :) the restaurant administrator looks at the visitors with an unkind look: (the spa area with a swimming pool is open for free until 12:00 in total, but this is not mentioned anywhere...
It's a beautiful place. The interior is magnificent. Good service and convenient location. There is a smoking area on each floor. There is also a restaurant where you can get breakfast. A separate pleasure is the swimming pool and Jacuzzi.
We came to Minsk and stayed at this hotel, A nice room is spacious and clean, there are all the accessories you don't even need to take anything with you.Beautiful interior in the lobby of the hotel, sauna, swimming pool, restaurant ,polite staff, full bar with various drinks.When checking out the room, smoking is not allowed in the room, a fine of 300 rubles Belarusian rubles.We liked everything, the rooms are cleaned every day. The staff is very polite, thank you all...
A wonderful hotel in the city center, all important places are within walking distance. The staff is extremely polite and customer-oriented, always ready to sincerely offer any help. The rooms are clean and spacious. We stayed here when the restaurant was closed, so there's nothing to say about the kitchen. But this hotel will be ideal for those who travel by car, because there is its own Parking lot, and for those who came from the railway station (the taxi ride took at most 7 minutes). I wish success and prosperity to your hotel, we will definitely stay with you again.
A great hotel in the city center. Within walking distance from most interesting places. Not far from the metro.
Polite staff. Large parking lot. The photos correspond to reality.
The view from the window is a bit not beautiful (the building is being demolished or repaired against it), but I think this is a temporary phenomenon.
The staff is not very competent. When handing over the room, I had to wait until the security guard from the reception got up and counted towels, bathrobes and a mini bar. They forgot to warn about this procedure. They replied that it was necessary to read the rules of accommodation. Apparently this is a more important activity for the guests.The windows do not close tightly, it does not whistle like a child in a strong wind. At least the heating in the room was working.
A good hotel in the price/quality ratio. Wonderful location close to the old town and all the tourist attractions. The hotel is relatively new, with no signs of wear. The rooms are large, the sound insulation is good, the staff is polite, there is a mini spa and a casino.
I chose a hotel based on reviews. I met all expectations. The room is fresh and clean. The bright girl at the reception is very pleasant and polite. What upset me a little was that they didn't wish me a happy birthday. It seems that for this level of hotel, this should be taken into account. The chandelier is chic!!! In general, I recommend it
Cozy hotel, large Parking lot, friendly staff. There are a lot of places nearby where you can have a delicious meal.
It takes 10-15 minutes to get to the center by taxi.
Great hotel in the city center! Everything is nearby and the location is very convenient! This was a key factor in choosing a very clean room - there were bathrobes and slippers, washing sets and shampoos
The design and renovation are a bit old, but it didn't bother us. We were not in the spa area, the restaurant does not work / but it was for the best, there are such wonderful places for breakfast nearby
I stay at this hotel all the time. Every time they promise that the restaurant is about to open)) But the location is such that it's never a problem. There is everything you need nearby. At the same time, the hotel is very chic, the rooms are spacious and fully equipped. For me, the best option is for at least one, at least for a few nights.