Everything is at a good level, the rooms are not very new, but without complaints, the outlets are where you need and cozy enough. I was upset by checking the room before departure, which I was not warned about and I almost missed the airport, having waited almost 10 minutes at the reception with a taxi called. There was no room check in another hotel in Kazakhstan (in Astana), so apparently this is a "feature" of the hotel, and not a national feature. I couldn't appreciate breakfast, I left early
The service is OK, but the hotel itself is quite old, there is a smell in the toilet ((( the rooms are clean, the breakfast is delicious, the staff works perfectly, at the highest level. Thank you very much!
A fairly clean and cozy hotel, but it does not reach 4 🌟…
Repairs and furniture require updating, shower accessories were not fully provided, the key to the room was constantly lost, cleaning is also... on the 3rd
There is a restaurant-dining room downstairs, just with cosmic prices…
during the eviction, they forced us to pay for some chocolates, which, not only did we not eat, we did not see in our eyes, and they also tried to prove to us how wrong it is to cheat and what bad and dishonest people we are
A very good hotel, the rooms are large, the breakfast is delicious, the SPA area is chic, the location is convenient, I highly recommend it, I was satisfied👍👍👍
There are practically no complaints about the interior and equipment. Room service for 3 out of 5. The reception is also tolerable. But the restaurant spoils absolutely everything, the breakfasts - most of the dishes are obviously not fresh, cold, the pastries are rubber or packed with flour, the main menu leaves much to be desired, the prices are clearly overpriced, decently shortchanged, sometimes even rude and no friendliness. In a word, they are very short of the 4 declared stars
At the time when I stopped by, it was one of the most budget-friendly. About 70 euros per day.
The cafe for breakfast does not cope with the number of people living. Breakfast until 10. I arrived at 9.45...it was a mistake. At 9.50 everything was already empty with food. And there is nowhere to sit almost always.
Tip : come to breakfast early, around eight o'clock.
Well, in general - not bad. But there is something for the hotel manager to work on.
Friendly attitude and helpful staff
The rooms are clean, but the ventilation would be nice to clean
The beds are very soft
Fast wifi
Delicious breakfasts, although there is not enough space
Hangers in closets upset by squalor and debris-they spoil things
I chose based on reviews and I do not regret it. Clean rooms, delicious breakfasts, convenient location.
A small minus is the sound insulation of both the doors to the corridor and between the rooms.
It's a little expensive
But the level of service is good
There is a sauna, however, by appointment and for an hour only
Breakfasts for 5 are many and delicious 💪
A pleasant impression was left from the hotel when visiting Almaty. The hotel is located near the city center, in a beautiful and picturesque area. The main attractions are almost nearby. You can get to the airport and railway station without any problems. I liked the cleanliness and decoration of the hotel itself, as well as the oriental hospitality. The staff is polite and tidy. The food is well organized in the basement of the same building, the dishes are delicious and varied. The advantage is a sauna, a swimming pool and a fitness room. At the same time, the prices for the rooms are quite affordable.
Much better than we expected. Rooms, menus, staff. Everything is no worse than 5 stars.
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Игорь Иванов
Level 15 Local Expert
August 23, 2024
A super hotel for your money. The girls at the reception are very polite and always ready to provide the necessary information. In total, I lived for a couple of months and did not get tired. The city center is within walking distance. The breakfasts are normal. Spacious rooms on the second floor.
Excellent hotel, excellent service, the staff is polite and competent. The rooms are clean and cozy. Breakfast is included in the room rate. The location is convenient.
The service is good, everything is in the room, but there is no ventilation and you often have to ventilate by opening the balcony door, the windows do not open. The food is average, buffet style. There are often no napkins. The location of the hotel is convenient, everything is close. The sauna is only for one hour, either for men or for women, for husband and wife only for a fee!!! The pool is small, towels are taken from the room and therefore they are wet, there is nowhere to dry, they can only be changed the next day when cleaning. The hotel is clean, the staff is polite.
The service was fine. The breakfasts are varied and delicious. The staff is excellent, the rooms are clean and cozy. The location is convenient, in the city center. Unfortunately, I haven't been to the sauna
Nice rooms, buffet breakfasts. The staff is friendly. Those who are going on a business trip, show the direction, otherwise you will have to pay a tourist fee.
The hotel is located in the courtyard of an array of Soviet five-story buildings. View of the courtyard and the five-storey building. The service is poor, we don't have toilet paper in our room, for example. The rooms have no ventilation, only a window. The plumbing in the shower is dead, - I got burned several times by adjusting the temperature and pressure.. The tilt of the watering can is not adjustable. Everything is made of plastic, the parts have come apart at the seams. There is a lime coating on the windows. I found someone else's hair on the bed. The cape on the bed is old, synthetic with rolls, the impression is low. There is static electricity in the bed, apparently a synthetic blanket. The staff does not go to the meeting, they asked for two bottles of water, listened for five minutes about the rules. As a result, they gave me water, but my nerves were frayed. The room is relatively clean, but there are smells, such as tobacco. The safe is strange, with some hieroglyphs. The siren started three times, and an employee came with a key. I couldn't use the safe. The hotel is located in the center, and it is not immediately clear what this means. Firstly, the environment is bad, smog accumulates on the streets, and due to the peculiarities of the city, smog does not erode, or it erodes slowly. The second, killer moment is traffic jams. The route, which took 20 minutes on the booking service map, took us almost an hour and a half. Our plans for transfers and moving around the city were thrown out. Traffic jams make any movement very difficult. So far we have lived only a day, a reservation for a week
Quite a cozy three-star hotel, convenient location, clean rooms, the staff responsible for cleaning the rooms is beyond praise, but the administrators are not always friendly, you don't have to do it once, be prepared for the fact that check-in is only prepaid, breakfasts are standard
Excellent hotel in a good location , rooms are clean , for the rooms ⭐️⭐️⭐️⭐️⭐️ Stars , we took the 2nd room , everything is as new , the restaurant is solid ! The breakfast is mediocre, the prices in the restaurant are above average
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Anonymous review
February 12, 2023
A great, small and cozy hotel, the staff is friendly and welcoming. Parking is small, and the room has a view of the neighboring building. Unlike most hotels, it is warm.
A very comfortable place, the rooms are large and comfortable, the air conditioning works well. There is a boulevard and a convenience store nearby. The hotel has a sauna and a swimming pool for guests free of charge. Only a lot of bleach.
Rooms-you can live, but it's already very old-fashioned. Lobby bar, right at the reception, late at night there is nowhere to eat. The breakfast is questionable, and the cafe is very small, I waited until the place was free.
I don't understand where stardom comes from. There is no question of any 4 stars. If 4 * is the presence of slippers and a well-worn bathrobe, then probably yes, 4 *. In all other respects, and three with a stretch.
The rooms are small. The bed is springy and uncomfortable. Since one turns in his sleep, the other jumps from these movements. After 4 nights, you will have to treat your back. Reading in bed is uncomfortable. Because you rest your head against the picture told just so that it sticks into your head. The chair is broken in the middle of the table. Traumatic. A closet without shelves. It is unclear where to put things.
The breakfast assortment seems to be enough. But everything is of low quality . Sausage is the cheapest. Black bananas are cut. Shame, they're worth a penny. So they put black bananas on the table for guests instead of a trash can. A plate of fruits is sliced apples, black bananas and oranges, also sliced, which after a while become unsightly.
The only thing I would note as a plus is the fragrance in the hallway and lobby of the hotel. It smells fresh.
I have found more advantages in this department for myself.
Not a bad small hotel, generally clean, the bedspreads, the floor covering are already very tired.
The breakfasts are average.
The Internet is good.
The staff is friendly and helpful, a good option for a short stay.