A good hotel. Friendly staff, always ready to help with any questions. The city center. It is convenient to get to all the attractions. There are metro and bus stops nearby.
The rooms are quite decent and clean, there are all toiletries, pleasant smiling staff, after the reconstruction the reception has become more attractive. The only disadvantage is waiting for food in the restaurant, sometimes you wait for 40 minutes for the ordered food.
Nice hotel, close to the airport.
Nice rooms.
Not far from the central and pedestrian streets, you can listen to local musicians in the evening, drink coffee or sit in a cafe.
There is an exchanger nearby.
Supermarket 24 hours.
The hotel is located in a quiet location. Only 2 things I didn't like. 1. A person can be heard talking in the next room. One evening, Dedan was in the next room calling his friends all evening and telling them the same story, grunting and coughing. Closer to one o'clock in the morning, I asked him to wrap up. 2. Breakfast is normal for such a hotel. But one day I witnessed the following. The waiter decided to help the guest collect desserts. He put a few tongs on a plate. Then he put the (!) part back on the tray with his hands and put (again with his hands) a couple of waffle tubes on a plate and cheerfully carried it to the guest. Otherwise, the hotel is quite normal for its money
Once again, I am surprised at the inflated balls, for Alma Ata it is just a common thing and not only at the hotel.
Breakfast and a three-course restaurant.
You can't turn off the batteries in the room, it's noisy with the window open, and it's hot with the window closed.
And for the curtains that shine through the sun, it was necessary to put 3 ... But for the cleanliness and convenient location, I put 4.
A cozy, clean, good hotel at an affordable price. Convenient location. It's not the first time I've stopped. The friendly staff is always attentive to the requests of their guests. I recommend it!
I really liked the hotel, everything is as promised, clean, cozy, quiet and the service is excellent. I didn't like the restaurant, I slept through breakfast the first day (there were no questions about it, a good classic breakfast, like everywhere else) and decided to have breakfast on the veranda in the lobby, ordered a club sandwich, ham and cheese on the menu, salad, and fried meat was brought in burnt bread (suspicion that fried yesterday, because it was very hard and cold))) ) and tomatoes. In principle, it is edible , but there is no pleasure. It didn't spoil the rest, the desire is in the city. If not for that, then 5 stars is 100%. I will definitely come to this hotel on my next trip to Almaty.
A great place for a short business trip. The rooms are clean and tidy. The breakfasts are delicious, the food is varied. The staff is polite and friendly. The hotel has a sauna and a gym for guests, which are included in the room rate. We liked it. The location is also good, everything is close.
Great hotel. Since the city is not very big, there are many places to walk from this location. The breakfasts are delicious, without abundance, but delicious at home. The staff is friendly, the rooms are clean. I would love to stay here again.
A hotel that lives up to its name. Finding a quiet and comfortable place in the middle of the city is almost the most important thing. Therefore, I recommend settling in and checking it out.
The peculiarity of Comfort is the silence in the city center. Very good location. Super clean and high-quality cleaning. Excellent breakfasts. It's a little faster to clean the tables, sit less in the phones and generally score five. At the same time, the management's policy is not clear. Check-in before 14.00 you have to pay for a day's stay!!! Damn it, but what is it impossible to arrange hourly payment for early or late check-out? It is clear if a world symposium is taking place in Almaty and all the rooms are in demand, but in a normal, not unremarkable situation, when yes there are available rooms, you can make an additional payment by the hour) I recommend it. Good hotel, good staff, excellent conditions
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Show business's response
Пользователь Яндекса
Level 16 Local Expert
November 20, 2024
Positive:
The breakfasts are decent
Clear
The staff is good
Convenient location
Minuses:
High price for rooms, for food in the restaurant, for laundry services
If someone is running in the gym, then the room will feel as if a charged car with a subwoofer has pulled up.
And also in the same part, the noise from the street of working air conditioners.
So if you are given a room next to the gym (where the elevator is), ask to be given away.
The walls are like cardboard, you can hear everything, it feels like it's a former panel.
There is no hygienic shower.
Great hotel!!! Decent rooms, great breakfasts, good service, great location! Near the local Arbat, Mega shopping center. The price is lower than nearby hotels, as far as it seemed to me, there is not a single comment on the quality! I sincerely recommend it!
An excellent hotel with excellent breakfasts and a buffet. The friendly staff and frequent cleaning with towel changes left the warmest memories of the hotel. I highly recommend it.
It seems to be almost in the center. According to the photo, it looks like a normal room. But the room stock itself is outdated, torn curtains that do not completely cover the window; the trouble with the bathroom is that everything flows, the drain button is not pressed in the toilet, the flush is very loud and sooo long, the shelves fall off, all the chrome pieces are rusty and have not been washed at all for a long time, the water in the shower barely comes off, you stand in a swamp. Also, a vomit saucer with stones under liquid soap for some reason.
The cleaning is disgusting. The cord fell behind the bedside table, I had to move it away - there is dirt and dust from at least a year ago; 1 battery out of two does not work.
Breakfast is the same every day, but! at any time, everything is always cold and windy, it's disgusting.
They also tried to sell the use of a mini-bar, which no one touched.
The only plus is a change of towels every day.
There are no 4 stars in sight here.
A wonderful hotel. The service is 5 stars, the room is amazing, everything you need is within walking distance.
The impression of Almaty is greatly enhanced by relaxing in Comfort 👍
The hotel is conveniently located, within walking distance of a huge mall and restaurants.
Friendly staff, nice rooms, but terrible pillows.
The breakfast is quite decent, it corresponds to its level.
Convenient location, good staff, decent rooms, disposable slippers, toothbrushes, toothpaste, gel, shampoo, bathrobes. There is always something to eat for breakfast. It would be nice to put masking nets on the windows to calmly ventilate the room. In general, everything was fine.
Good afternoon. We stayed here in the summer of 2023, and happened to be at this hotel due to circumstances.
The staff are very responsive and were happy to help in various situations. The breakfasts were delicious, the room was clean. We also used the laundry room, everything is done quickly. I had a pleasant impression about the hotel.
I was at the Comfort hotel with a child! Everything is fine, the staff is polite and friendly! They'll tell you everything, they'll tell you everything!!!! The kitchen is very good, everything was delicious!!!! If I am lucky enough to come to Almaty again, I will stay only in Comfort!!!
Thank you for the reception!!!!
The kitchen is good - there is a lot to eat, delicious, lunch can be brought to the room (if you did not come, overslept, etc.) the staff is caring, I especially liked the bartender, a sociable responsive guy, makes coffee well, and in general it was nice to spend time there on a business trip.
nice hotel, cozy :). convenient location. the room has everything you need to stay. delicious breakfasts and menus can be ordered. I will always come here on business trips. thank you!
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Show business's response
А
Ася
Level 7 Local Expert
May 13
I was very pleasantly greeted by the polite and helpful staff, the rooms are excellent. There is an opportunity to practice and sell in the pool. The kitchen is top, very tasty!
The "home" hotel justifies 100 percent of its name "Comfort". Almalinsky district, within walking distance of the Zhibek Zholy metro station, the Arbat pedestrian zone, surrounded by shops, shops, cafes, snack bars and a wonderful pastry shop where delicious cakes and pies are prepared. Friendly staff, courteous staff. There is a small parking lot, the breakfasts are very good. The rooms are clean, the linen is fresh, the sound insulation in the rooms is at the highest level.
In terms of price-quality ratio, it is probably one of the best hotels in Almaty! It's not the first time I've stayed here and I think I'll stop more than once. It's strange, but this hotel is right cozy! No wonder they have such a name))) Both the attitude of the staff and the warm light from the lamps set up a pleasant stay. The rooms are nice, everything is clean and tidy. Breakfast is not the strongest side of this hotel, but it is there and you will not leave hungry.
The "old" hotel, which is loved by foreign guests, for its comfort, cleanliness and location. The "old City" has preserved memories of the former Alma-Ata and meanwhile is full of modernity, in this part of the city there is a place to eat, relax and see delicious food.
A small hotel, it corresponds to the name. The style is heavy, dark with gold. Show-offs in draperies. The rooms are small, but the beds and mattresses are comfortable, the bathroom is working. The room has a kettle, water and tea/coffee. What else does the guest need?
The buffet breakfast is simple, but hearty. There are always scrambled eggs, ubiquitous porridges and muesli. Of the cons: the unreasonably high price tag - 9k rubles / night for the standard is not worth it.
The hotel is very nice, the room is small but cozy. There are mosquito nets on the windows.
The staff is friendly. The choice of food for breakfast is large, the room is small, you need to look for a free place.
A great hotel and cozy. Corresponds to the name ))
The staff is very polite and helpful. Convenient location.
The price/quality ratio is excellent.
Without a shadow of doubt, I'll give you 5 points.
The hotel lives up to its name, it is cozy, clean, quiet and peaceful, and their breakfasts are a special kind of pleasure!
Thank you for your hospitality ❤
A wonderful hotel - and the breakfasts, some of the best in our memory, the buffet, and the service - all issues were resolved quickly, and the room. There is no doubt - comfort.
A very tired hotel. Instead of normal double beds, there are 2 single beds next to each other, it is not very convenient. But the staff is extremely friendly and pleasant.
Clean, courteous staff, excellent quiet location, three-course breakfasts, we flew from Beijing and lived there in a 3-star hotel with the same price category - the breakfasts there were 2 times better, tastier, more varied and of better quality. But you won't stay hungry. The room is clean, but the interior is modern, for 2 nights to spend the night at work for this money is a good option. One thing I didn't like , it smells very strongly of air conditioning or air freshener everywhere , I didn 't understand what it was , but the smell is strong and intrusive, I already felt sick , not so much in the room , in the corridors and Hall
The hotel is not new, and there are signs of fatigue in the rooms. The interior is from the late 90s. The price is too high. The service in the restaurant is slow. The breakfasts are ordinary. The location of the hotel is excellent. The rooms are clean. The Internet is normal. The hotel is located in a quiet and not noisy place. The staff is good.
+ convenient location in the city center, quiet around due to being in the courtyard among residential buildings, responsive staff
- small and compensated by the price of the room: the rooms are small, the breakfast does not shine with variety and is located in the basement (which can be a problem for people with disabilities, because there is no elevator there).
Great hotel! The rooms are good, and I've seen a lot of suites that I didn't want to stay in. The breakfasts are decent, the renovation is modern, the minibar is full, the staff is very polite and caring. In general, a great hotel.