it is clean and spacious enough, but there are too few seats in front of the airport, although there is enough space for them, and the duty free assortment has decreased as if, but cafes and coffee shops have appeared
Thank you so much for the lovely corner. Everything is gorgeous and everything is done. It's convenient and healthy to visit and travel to all corners of the world.
The new terminal is just super, it's easy and convenient to navigate. The entrance is convenient and there are many times more places to wait, and queues are practically not formed due to the operational work of employees
The airport is not big, but it is clean and everything is in order.
There are exchangers in the arrival area and you can buy a SIM card.
Also to eat.
Nice and friendly people.
Changed for the better! A civilized, convenient and comfortable new terminal for international flights! It is bright, there is a lot of space, a good lounge room.
Perhaps the biggest plus is the lack of frames and scanners at the entrance, as at Singapore airport)).
But specifically, it is close enough to the city center, there is a convenient connection by public transport, including a night bus, although I did not use it.
Cons - there are few catering areas and, in general, the shopping area is small.
A beautiful country, great people, a red city. But sometimes only one person will spoil it, for example, an Uncle at the check-out of the international arrivals gate, tried to ask for money or at least any things from the luggage (to steal more precisely) of every foreigner. He became a star in our social network) I wonder who gave him the right to ruin the image of all countries? We don't feel sorry for those things, but for the image of such a beautiful city.
Clean, comfortable. There is a place to have a snack for every taste. ATMs are not available at all banks. We were surprised by the individual hotel capsules. If you wait a long time, you can get enough sleep. Taxis and buses to choose from. Inspection at the entrance of all without exception, security is ensured.
I really like it, everything is clean and beautiful. Clear work of the staff. Yes, the cafe is expensive. Well, don't use it! Take sandwiches with you. I especially liked the waiting area when I had already passed customs and registration. Many places are cozy.
It is not possible to drive in normally, and if you do not find parking in one stop, then you have to drive about a kilometer to turn around and stand in traffic again. And all for the sake of 15-40 minutes of waiting. There seem to be fewer problems at the expense of departure, a zone was made in the new terminal for stopping and disembarking passengers, it is convenient on the one hand to drop off and leave. But what if you need to escort someone on a flight? 10 minutes may not be enough, but I really don't want to work hard for a fine and evacuation. Of course, due to the increase in the number of flights, the load on passenger traffic has also increased. There is a way out to free the parking lot, but most visitors may not like it very much... Although there is a more painless option, with the organization of a parking lot for waiting for flights outside the airport, but it will be much more financially unprofitable, although convenient from the point of view of the greeters
A very good airport! There are new toilets! The food is delicious and not very expensive! Quick check-in and a nice waiting room! I advise everyone to fly through this airport
There seems to be something new, but there are still a few flaws.
The flight was delayed for three and a half hours, they didn't even explain anything, the reason, what and how, and most importantly, the trick was not to feed people or that they should provide hot meals after a delay in departure or something else, without waiting for a four-hour delay, they announced boarding, somehow cunningly thought up)
It's not a very big airport, but everything is clear and close, the registration was completed in 15 minutes. Attentive and friendly staff. There is enough space in the waiting room, it is very clean
The new terminal is very spacious and comfortable. The only thing is there are not enough places to sit before the registration starts. But in general, everything is wonderful!
A great cozy airport , especially a convenient VIP lounge , which can be paid separately , regardless of the ticket level: white leather comfortable sofas , excellent homemade delicious food and waiter service , waiting for the flight is comfortable and the staff literally took hands and carried bags to the minibus to the plane 👍👍👍🇰🇿
A new terminal for international flights has been opened. Oh, my God, that's great. The terminal is clean, everything is organized and debugged. Duty free is not big, but they pushed everything out)
It's a pity that there is no WiFi and the cafe is all on the second floor, as well as 5✨
Py.sy: There are special smoking rooms on each floor in the waiting area.
Smoking is harmful to your health.
But those who don't care about it can do it right at the airport 😁
A small airport for the largest city in the country. A poor dude. It is difficult to have a snack in the departure area, the prices are too high. The cafe in the waiting area has the same story. Parking is expensive - it is better not to leave the car at the port. The parking lot is small - it's clogged, it's hard to find a place. In general, it is provincial and dreary.
Everything is very on the level. The airport is near the city, it's not far to go. You go through passport control and customs quickly.
Upon arrival: you don't get lost anywhere, you find everything at once.
On departure: There is a Duty Free zone on departure. One of the disadvantages is that there is no exchanger in this zone. If you did not manage to exchange tenge before passport control, you can no longer change it inside. There is a smoking room. It is convenient to buy souvenirs in the neighboring building, where domestic flights are available. It is also packed in film.
Clean, sparsely populated.The cafes are not bad for a waiting room.Not chic, but not unpretentious either.Everything is convenient.Border guards try not to create a queue.
Baggage check-in has become a little more complicated, polite staff, there is a place to eat inexpensively, inspection and control are good; I do not worry about my safety.
I was waiting for a transfer for about 4 hours.
A good, modern airport, nothing to say. The staff is friendly and helpful.
I hope to come to Kazakhstan on a full-fledged visit!
Good luck!👍
It's a good airport, and there are places to sit. I spent the night there, waiting for a transfer. I didn't notice anything wrong. The prices for coffee and snacks were adequate. Beautiful view of the mountains!
In general, there is a normal airport and it is very easy to get to the city. Yandex.The taxi is working, but the level of baggage screening is confusing) You can go out for a smoke, and then go in without any additional lights. It adds to the anxiety)
To be fair, I came across this once and 1.5 years ago. Maybe they've already put things in order)
With the opening of the new terminal, it has definitely become better and easier. The new dutyfree is gorgeous🔥
In the internal terminal, you can sometimes get confused in finding your gate😞
Terrible service even at check-in, they managed to organize corruption, flew away on 10.10.2024, the girl at the check-in behaved disgustingly, it felt like she put us on her plane for free, there was a queue in economy, later business class caught fire, she began to drive us like cattle saying that she would not serve us, a man passed in front of us eight and everyone said that the business class later turned out that they were also economy class, apparently they were relatives, they also flew with us in the economy and in the end, this girl gave us places near the emergency exits, although she was asked that after the operation. Keep an eye on your employees, this is lawlessness, even at registration they manage to plant such incompetent employees, probably someone's relative
Disgusting new duty free, they do not accept normal, unbroken money due to the fact that they have already been used by someone. Despite the fact that they violate the legislation of the Republic of Kazakhstan, they say they know, but they cannot accept non-new banknotes ... a very "customer-oriented" person of Kazakhstan, shame! So, when you are going to fly out of Almaty, do not forget to print new bills! And since my flight was also delayed, I had to sit hungry and without water, in a word, I have money, but I can't buy anything because of internal laws that the local managers of dutik, who reached power, came up with themselves.
I ask the management to contact me and explain in writing why they do not accept money
You can stay at airports indefinitely, watch the planes. This airport is one of those. Great location, long strip, beautiful views. There is a cafe inside, Duty Free
Since 2006, I have been visiting Almaty regularly, then it seemed big, beautiful and modern. Now it is very outdated and overloaded. There are huge traffic jams at the entrance and exit. We are waiting for the opening of the new terminal.
The airport is not large, there are a lot of people at peak hours, the inspection and customs control were completed quickly, there are a lot of people and very little space in the departure waiting area, except for Starbucks, in fact there is nothing else, it is stuffy and very hot in summer.
It is not expensive to eat in a cafe when compared with other airports. There is a good capsule hotel, Comfortable taxi cars through the dispatcher, not to be confused with local bombs.
We flew to Moscow Time. Nice airport, clean, beautiful. Cons: there is no business lounge as such for business tickets and priority boarding too (Aeroflot) It was weird. Overall, it didn't spoil the impression. Everything is clear and precise
It's a great airport. Convenient, fast, and in duty free there is such a choice of perfumes that is not observed in more than one European capital. Even in Orly
Dutik is not particularly rich yet. Customs is not annoying. A friend managed to miss boarding his flight while sitting in the drive next to his gate. Why they didn't call him, why they didn't let him in when the ramp was still standing by the plane - I don't understand. These are probably local features. Otherwise, an ordinary airport. There is plenty of transport towards the city. There are bombed taxi drivers who rip off visitors. It's easier to call Yandex or ask someone to be called. You can take any bus and get to the city. The city itself is small.
Compact and not very far from the city. There are practically no queues, I went through passport control several times quickly and without questions, there are employees who regulate queues if necessary. The only thing that spoiled the whole impression was taxi drivers, who invite and promise a low price, and then circle around the city for profit..
As of June 24, everything is fine and comfortable inside, but repairs of the roadway, parking and entrances are continuing on the street, which causes great difficulties with taxi passage, terrible crowding in narrow passages, a boarding area for 3 cars. At the airport, after inspection, Duty Free has only one cafe with food and there are queues and one store where half is alcohol, half is sweet and souvenirs. The rest of the establishments are only under construction.
It is a convenient and good airport, which was expanded in 2024. Now there is also a building for foreign airlines. The modern building was built by Turks.
I arrived in the evening.
The airport is good.
Exchangers overestimate the price, of course, but it's the same everywhere.
I bombed a lot near the entrance. In principle, as everywhere else. Yandex taxi works. So I recommend ordering a taxi through the app. The Wi-fi is working.
The biggest impression is left by the mountains, which are visible as soon as you get off the plane. The airport is clean, beautiful, huge floor-to-ceiling windows, mirrors where you can take selfies), the minus is that they couldn't buy water anywhere, the Russian card wasn't read and they couldn't buy it with cash) maybe they've already changed something.
I liked everything quite quickly and efficiently. In general, it took about 30 minutes to enter. There is even less time for departure. Terminals work based on a scan from an electronic ticket. If you don't have luggage, you walk right through.
Parking was finally sorted out, thanks a lot for that, now the departure and arrival of local flights is more convenient than before, I take off one star for unrealistically expensive parking and high prices inside the airport, you can somehow resolve this issue, they don't even take three, but all the skins
A gorgeous new international airport. Everything is clear and understandable, the service is excellent, a large number of cafes where you can spend time between transfers.
The airport has definitely changed and become more beautiful compared to what it was in 2019, when I flew here before. Very, very decent, even if Union Pay worked, there would be no price at all.