Geely salon on Mayakovsky 2. Once again, I am convinced of the competence of literacy, the most attentive attitude to customers and a wide knowledge of information, not only as a sales manager Alexander Shut, but also in the field of car maintenance after purchase. Bravo, Alexander, for your competence!!!! Brilliant job!!!
Large Parking lot, pleasant staff, high-quality work. But they have never called about the readiness of the car yet) They always say, "We'll let you know when to pick it up," but in the end you have to call and find out that the car has been ready for a long time.
I did not like communicating with the manager, I was in three jili salons and in each salon the managers communicate somewhat incorrectly: they do not show respect and do not demonstrate motivation in selling cars, all information has to be extracted, managers had obvious dissatisfaction with our questions and unwillingness to work. In other salons of other car brands, managers work much better, show respect to customers and tell them all the information about the car, offer options and tell each model the pros and cons of each, helping with the choice.
Review the level of service in your salons and teach managers how to work with clients correctly!
If you decide to buy a Jili, then it is to this car dealership. Everyone is cultured and knows everything about the cars they sell. I recommend contacting Dmitry Anatolyevich Mantsevich, deputy head of the new car sales department, in my personal opinion he knows more and solves issues faster.
When the salon is presented by such master receptionists as Pavel Klimovich, the management and the company as a whole should not worry about reputation and success!
I was a long time ago, I changed the windshield for insurance. They did it without any comments. Partners say that sometimes you need to customize. Sign up for the service in advance.
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Гражданин
Level 8 Local Expert
February 22, 2024
If not for individuals, then it would be great. Some service people do not behave decently.
Qualified, courteous staff who knows their business. The manager Snezhana was especially pleased. She was very helpful in buying a car, for which I thank her very much)
I turned to Timiryazev borovaya and Orlovskaya could not help, but everything is super here and the manager and the master are all in their places, asked to be present without problems and most importantly found and solved not only the stated problems but the accompanying ones I highly recommend not to sunbathe, then 40,000 I decided to go to them
A nice and comfortable center. When you arrive for the next scheduled maintenance, make an appointment with Artyom Sluchko, a very pleasant and professional master.
I signed up for a test drive at the appointed time, but when I arrived, I was still waiting for 20 minutes for the manager to be released, it was a day off. A girl greeted me perfectly at the reception and asked me to wait. The test drive went great. Everything was shown and told in detail!
I've been in this service 10 times over the past year... I don't want to write bad things, but good ones.... pleasant communication with leading experts.
I was at the 2nd emgrand 7 today, as I said, I leave a truthful review on the timing and maintenance - there are no questions...everyone is friendly and polite...everything was done on time..there are disadvantages: there are no sockets in the waiting room if a person needs to charge a laptop, etc..there is a bar for customers, which is a plus...than in Orlovka..but many people do not know that coffee is free for customers and look around cautiously, although the girl behind the bar could offer...and the fattest minus is Expensive car maintenance...before you buy, find out how much per year you will have to spend on a hard hat, so before making your choice, weigh the pros and cons!!!!!
The worst place to buy a car!!!!
Luxury Motors is an example of how not to work!
As soon as you pay for a car, you become an empty place that will come for THAT because the car is under warranty
They are rude, rude!!!
I ran into the service department (warranty)- This is a tin!I come 10 times (coolray) under warranty (mileage 20,000) the car is not even a year old! They say-and what???the head of the department generally said to say thank you for the fact that they do everything for me for free (warranty car)
After another visit, opening the hood, I saw that the plastic was not fixed, the elastic bands were not in place.After showing this to the dealer, I heard the answer-well, OK, let's put it back, what's wrong?!
I'm not talking about masks at all, the mask mode does not concern them!!!
In short, anywhere but in luhari.
This is really LUHARI!
The salon is for nothing.... We stopped by once . Some cars were interested, they wanted to hear from the manager what this car is like to see visually, but the manager was not interested in us. Instead of telling and trying to sell, the manager was just playing on the phone. Naturally, we immediately left and turned to another car dealership.
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Александр К.
Level 10 Local Expert
March 14, 2024
Good staff, everything is always clear and fast
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Сергей Родиошкин
Level 9 Local Expert
October 3, 2023
However, negligence is also present, they forgot to reset the counter after maintenance, which raises the question, or maybe they forgot something else?)))
When you buy or come to the service, they serve you well, but the warranty service delays all the deadlines! We have been waiting for the solution of our issue for 10 months, which we promised to solve in a couple of days.
There were questions about the automatic transmission from scratch .they lead by the nose that everything is fine .but they themselves understand that it does not work correctly .The replacement will tell you how the warranty ends.and the NAV is only being updated .
The attitude is inappropriate
Everything needs to be clarified
Remind
I didn't like it
The glass burst, the whole burden is more than 2 weeks
Rains
They don't give you a replacement car
In any case, they go by any means to ensure that it is not a guarantee. The disks of all atlases hit 40 tons, this is already a fact, they refused to repair, referring to the fact that they did not do it, although they have documents, they did everything as in the book. In general, everything is bad
We bought a car here. The service is polite. They try to impose a few services and extras. The car was given out a little wet with dirty windows and slightly stained glossy racks. It's not critical, but there is a place to work…We'll see how it goes soon on TO-1.
A good salon was a little poor at the time of the visit, but it just opened. I did not like that no one contacted me at the request of a call.Let's go for another look at what has changed