Hello. Many thanks to the manager Nikita. I called back, listened, found time to make an appointment, one of the few who does the job 100 out of 100. Thank you .
Everything was great! Dmitry, well done, he's doing a great job!!! Polite, competent, professional in his field! While we are happy with everything, we will see further, we hope everything will be fine!
As a dealer, it's great, as a Jili service, it's great.
I serviced the emgran, after the accident I bought an atlas there, in fact I continue to be serviced there to this day.
I applied on 01/24/2024 to replace the front frame of the license plate. We did everything quickly and efficiently! Many thanks to Pavel Klimovich, the receptionist, Yuri Ponosko, the mechanic, and special thanks to Alexander the Varenik master! The service is at the highest level.
There are advantages to everything, the choice of product design is successful and fast
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ЛЕЛИК
Level 8 Local Expert
October 11, 2024
We visited this Jili center in October 2024, at 2 Mayakovsky St.. We selected an X70 with all-wheel drive for ourselves. Manager Denis told everything, described it correctly and showed the car standing in the parking lot. Drawing our attention to the fact that he is the last one. By offering extras for cars, namely specifically those that later turned out to be already installed on this car even before we arrived at the car center. I drew attention to the strange transit numbers (as it turned out from the old batch) on which even the green stripe turned out to be faded. And it's good that I paid attention... As it turned out, the car was a failure, and the manager was selling it to us...since this is practically an illiquid in stock...bravo! Thank God I noticed this and refused this car. Good luck to everyone and be extremely careful even in the salons of new cars so that their jambs are not covered with your hands.
We asked for help in an insured event. As always, the insurance company is not very interested in immediately financing the case and required letters detailing prices for spare parts and so on. On the same day, we went to GEELY in Mayakovka and were served by Alexey Machulsky and Artem Sluchko. On this day, all the stars came together) The guys responded quickly and promptly sent all the documents, helped in a human way...After that, we went to the insurance company again and the document was rejected (they tormented us), we had to solve the issue by phone and send more docks, already by email... As a result, we were still funded by an insured event. It was a team effort with Alexey Machulsky and Artem Sluchko - thank you very much!
By the way, the case concerned the hatch sealer - the crow ate the sealer, which comes assembled with glass.
The girl at the reception politely offered her help (thanks for that). As a result, I couldn't answer any of the questions. I sent them to the sales specialists who were busy "They will suit you". Specialists go about their business, not paying attention to customers. Apparently, there is no motivation. It's easier to Google than to wait for a consultation
When accepting cars, three managers worked at the service, but managed to create a queue, all customers were sent to one. At the same time, the other two were looking for something to do. The car was diagnosed and removed from the lift without my consent. At the same time, it was agreed with the manager that it was necessary to change the details. Work according to the norms for two hours. After 4 hours, I started calling the manager, then it was busy, then no one was filming. I had to call through the website, the manager was surprised. And my car was parked all day. The job is not done. They offered to pick it up in an hour and a half.
I would like to express my gratitude to Artem Sluchko's manager for his professionalism, customer orientation and friendly attitude towards people! Artyom, you are the best!
I did geely repairs on a hard hat. everything is clear, the recording was offered literally a week later. after the repair, the car was given away even before the agreed deadline. there is a comfortable waiting area, parking for the center's clients.
I applied for insurance, the roof was repaired and flogged (after a tree fell) and the front right door, the bumper and fender were replaced. All the work was carried out at a very high level with a fairly short time frame. Well done guys!!
I came to choose a car, the interior is beautiful, and the relationship is just terrible. Let them close it down and disperse the people. It feels like I came to the bazaar, you don't have any business. The administrators are standing, doing their business. And the manager, he walks around with glasses, is a little overweight, who told me about all the cars in 5 minutes, he doesn't know himself, I pulled the words out of him. And in the end he killed me, I asked if I could see the salon, sit in the car. I was answered, no, you can't, and we don't have cars where you can watch and sit, from the word at all. I was just in shock. I walked around and realized I was wasting my time. I do not recommend going to this salon at all, just waste your time. I just don't know Director Klepchuk knows that such chaos is going on there. On Timiryazev Taeta center there are somehow more polite people There, too, his center
R.S I do not advise you to go your time just waste it!!
One of the few car dealerships and service centers about which I can only say positive things.Excellent service, professional approach to customer service, decent staff.
I want to thank the sales manager Alexander Sh. All questions were clearly discussed over the phone remotely. At the time of arrival at the salon, the car was prepared for sale above all praise. Everything is clear without unnecessary questions. The documents were processed quickly and the long-awaited car was received. Thank you to your salon, you are beautiful!!!
We promptly solved the problem with the registration of the battery in Gili Tugella! We are very satisfied with the service, the work of the staff and the pleasant price compared to Russia
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Good ОК
Level 8 Local Expert
August 24, 2024
It's time to get rid of the old car and buy a new one. We visited several salons. The choice was made in favor of this salon. Manager Evgeny Khrabry spoke in a popular and lucid way about the technical characteristics and operating conditions of different car models. We are especially grateful to him. We stopped at X70.
There are several lending options. And everything is in place. You don't need to go anywhere else
Good afternoon. In terms of the quality of work, everything is pretty good. In terms of service, he's already limping here. The attitude towards clients is not the same as that of famous European colleagues. Until you find out for yourself, you don't ask, you don't ask - nothing will be offered. In general, it will do for "our" service anyway. The staff I was connected with at the time of buying the car is just great! Thanks to Albert and Svyatoslav - the best!
04/25/2024 they applied for the installation of Mayakovsky mudguards, 2. They asked that the arches be well washed before installation. As a result, K.A. Vertinsky did not wash the arches when washing the car, and V.A. Patseyko did not pay attention to this and installed mudguards on dirty arches. I ask you to have a conversation with these employees and take action. There are no complaints about the service specialist Solovyov A.L., he works smoothly, quickly and efficiently. Solovyov 5 ⭐
Managers are very optional both at the beginning of 2021, when I bought a car from them, and now: I wanted to get on a test drive - record in 2 days, but they don't record ahead for the next weekend. They promised to dial in advance - they did not dial, the next weekend I came to Timiryazev and calmly rode without preliminary recordings. When buying in 2021 with a trade-in in general, a circus happened... With subsequent appeals, the casco and the purchase of additional options, never without jambs (this is about 7 appeals). In the end, even though this is the closest place, I spat, decided to save my nerves and moved on to other dealers, with whom no questions have arisen over the past 1.5 years. I threw 1 star for the leasing department (agroleasing) - everything is clear there and without empty promises
A good car dealership. Let everyone criticize the work of the staff, but we got a very good specialist. Everything was done quickly, professionally and with understanding :)
Great salon. Polite staff. An adequate approach to the problem that has arisen. There is no imposition of additional services. Comfortable waiting area. Solid 5 stars. Recommend 👍
I recently sold a car, and it turned out that there is a small problem in the sensor of the steering wheel airbag. In the afternoon of the traffic police, Saturday, it was urgently necessary to fix everything in the morning. I would like to express my deep gratitude to the staff for getting into the situation, promptly helping to identify the problem and replacing the sensor as soon as possible. I ask the management to thank the employees: Makeev Maxim, Prokhorchik Ilya, Tikhomirov Oleg, Nikolaev Alexey and Alexey Machulsky for their professionalism and help in a difficult task.
two stars for the fact that only the second time the manager found out that I was still signed up for THAT.
They made me worry for 10 whole minutes. thanks
Consultation and support of the manager for 5 out of 5. Preparing a car before sale for 3 out of 5. The flow of customers is large, and the quality suffers because of this.
We joined the queue for a car at this center in June 2023, today it is January 2024, and there is no car, and there is no car. During this time, no one has ever called or said anything about the client. When we called, there was no answer, wait.
When you communicate with the manager in the salon, of course, it's a separate story, ask yourself what you need, he won't say anything. But on the way out, be sure to take my business card.
As a result, we went to another dealership on the other side of the city, Borovaya, and bought a car there, where communication with customers is at a high level.
They cheat. They don't sell a car without extras. They say that cars come to them from the factory already with installed extras (with film and anti-corrosion). And then it turns out that they have two queues: the first is cars with extras (extras at an inflated price), the second is cars without extras (which you will never buy). During the last three months, the manager has been "feeding breakfast" saying that the car in our configuration may arrive next week, the manager promises to call back and then disappears, we have to contact him ourselves every time. After six months, the car did not appear in the factory configuration. Don't waste your time, contact another dealership.
Terrible trading conditions. With an average cost of a car on the market of 9 units, they offer 6.5. But this is if ideally. Then you have to pay 130p for the diagnosis, and the price is likely to fall further. Ads for the sale of the same cars with deliberately low prices are shown on the screen. They will prove in every possible way that your particular model is not in demand on the market. Visually, they did not consider it necessary to look at the car. I refused to buy a car in this salon.
It is clean, the territory is well maintained, Parking is organized. But I can't get through to the manager, the cars are almost all locked, I can't look at them. I wonder if everyone likes to watch locked cars?
I signed up in line to buy a nogovo car at a car dealership on Mayakovsky, 2 in May 2023, I am writing a review in November 2023 (for understanding). Manager Dmitry constantly replies that we are closing the waiting list for April and so on all the time. The manager's attitude is not caring to the buyer. The queue for the purchase of cars is not controlled, and I sell it to whom I want. Compared to other Geely salons, the work of managers at Mayakovka is unsatisfactory (I do not specify the last name only for the manager who served me). in general, the work of the entire salon is not bad, there are just managers who spoil the rating of their colleagues' work.
I bought an Emgrand flagship on Mayakovsky-2, I am very happy with the work of the atocenter, I even wrote a thank you in the book of complaints and suggestions, I constantly communicated with the manager, even if he has a day off, if he is busy, he will call back.
I also contacted other staff, the contract was printed out when my manager was on the weekend.
I am also very happy with the car, a very modern and high-quality car for my money.The price and quality are at the same level, plus good credit conditions,7.25% for the first three years, so there is a great demand for such cars, we had to wait three months.
I recommend contacting atocenters and buying, I do not know any other alternative.
I have called several times and, perhaps, I will hardly visit this dealer anymore. The theater begins with a hanger. And the dealership is from the manager's job. So managers don't care about the lilac star on you, no one will come back, they won't even come in your direction if you don't hold a lot of money in your hands. Not even like that - don't shake them! The dialogue with the manager boils down to the premise: we don't care who buys this car - now you or tomorrow someone else, but they will buy it, because there is no choice. Dear colleagues, teach your employees the etiquette of sales, and the feeling that you did not come to the dealer, but to the Chervensky market for vegetables.
Excellent service. I gave the car a warranty to replace the stabilizer bar, they said 2-3 hours, after an hour and a half it was ready. I only apply to this car center. I like everything. Thanks