There is a constant problem with signing up for the service. Every time I contact and point to other things, I hear in response that the service is doing well, everything is working properly. Upset and upset.
Oh yeah! How to charge you for a car - this one is always welcome. How to try to solve something under warranty, they try to jump off and shift it from a sore head to a healthy one.
I can 't get through to that . They said they would call back themselves, as a result, after 1.5 hours they called again, asked when they would write it down again, they said wait for us to call back. As a result, I signed up with grief in half. I came for THAT . The managers are all busy running back and forth, standing like a stump next to them and looking and waiting for it is not clear what, asks how to get through in response, wait. Why then record by time
A pleasant car center, if not the best, then it is quite in the top 5. Bright and spacious, there is service through the KIA wall, it is nice to walk fashionably and review all models. In comparison, the Hyundai AC comes to mind, in which it is impossible to even turn around.
A sidekick took out a loan and lived-it's better not to go to the sun, there's only one bank working and the consultants are sleepy) but the girl at the reception is smart)
Excellent salon on Mayakovsky, 2 . We express our gratitude to the deputy head of the sales department, Dmitry Anatolyevich Mantskevich, thanks to whom we purchased the car Geeiy Coolray on 05.11.2021.Thanks to him for his hard work and patience.It was very pleasant to work with such a specialist who treated our customers so carefully, competently, with respect and understanding, and devoted a lot of time to choosing and purchasing a car of the configuration and color we needed. He explained all the details of management and equipment in an accessible and understandable language.Dmitry Anatolyevich is an excellent specialist, a professional with high business and human qualities. Sincerely, Verbitsky.
We bought a car, there are a lot of disadvantages, starting from a lot of flaws in the body and ending with the lack of at least some interest in selling a car, putting at least a little effort into it!!!
When they buy it anyway and they come for service anyway, then the staff is in no hurry, they answer as if you are asking for money in debt. Managers from the service department seem to be competing to see which of them will show their dissatisfaction with the client's question more clearly.
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Н.Н.Т
Level 7 Local Expert
May 12, 2024
The center is working well. The specialists know their job. Of course, the top managers moved, Once being at the service, the electricity went out in an emergency. So at the reception they had no idea about the reason and, most importantly, about the time when they would turn on? And the prices would also be reduced for the service.
I went to test the Coolray. The car itself is normal, both in terms of control and noise, working out the suspension. But there are no cars available, you need to wait two months. It is not known in what colors it will come. Atlas Pro is waiting less, but the colors offered are blue and red! There is a problem with the choice of equipment. Information and details on the car itself had to be pulled out of the manager. And it also turned out that it was necessary to collect additional payments for 4000 bel.rub. Perhaps this is the norm, but I would like to decide for myself what and when to supplement the car. I considered leasing for legal entities. The manager promised to transfer the information to the leasing company and I should have been contacted. But alas, this has not happened in 3 weeks.
There was no interest from the manager at all during the sale. Although they wanted to take a Gilly sedan for cash. They didn't show anything. They pointed at the car, looked there and the manager went and sat down at his desk. We'll buy it somewhere else. Thanks
Sales manager Dmitry, the best manager. The car dealership is not worse, but in many ways better than elite European, Japanese and Korean brands. I won't say for the cars, but the car dealership itself is at level 5*.
Excellent service, timely service. Everything was done quickly and efficiently) Polite staff and good attitude towards customers.I have been serving in Luxury for a long time + I recommend it
I wanted to repair the paintwork according to the casco. During the week, the service did nothing, I had to transfer the repair to Atlant. They could not give a clear explanation of the delay. I don't recommend it
By works:
To put it bluntly: a very weak dealer. They can change the oil and... This is the most difficult thing they can do. If the task is with minimal difficulties, then "go straight into the bushes." Then they don't do this, then the factory doesn't allow it))
Sales:
They don't hold on to the customer. Even when I came with the full amount of the cost of the car, we could not offer either a discount or additional payments as a gift.
Great salon
It's nice enough to be in the building, in the waiting area, wandering around the stands, but
But something needs to be done with the staff
The barista and the reception are not in conjunction
Managers have a little more confidence and positivity
Please, take responsibility, customers will appreciate, and the boss will forgive)
The car dealership is more or less normal.
The staff is responsive and competent.
The only drawback is that the cars are all closed, there is no way to evaluate the car inside
Somehow completely without enthusiasm. The consultant said that there are a lot of orders, come closer from December. In general, I have not been sent so culturally yet)))
After the accident, the trunk lid was changed to GEELY Coolray in the salon of Emir Motors Plus LLC on Mayakovsky Street, 2. The work was done efficiently and very quickly. The salon staff is responsive and polite. Special thanks to Andrey Bukhovets for a responsible and professional approach to working with clients.
I would like to express my deep gratitude to the employee of the Gili car dealership, LAKSHIRI MOTORS PLUS LLC, Dmitry Mantsevich, deputy head of the sales department!!! For his quality of service, efficiency, politeness, sincere attention to the client and paperwork. He provided me with all the services, namely, he took me to the bank, offered me coffee, showed me the way home, as I am not a local and got into a car with a vending machine for the first time, assured me that I could do anything!!! On his part, there were no fancy suggestions about additional options in the car, all communication was on a professional level, nothing superfluous! Thank you very much to the Gili Car Dealership for such a valuable employee. About such a person, you can say that he is at his workplace. I also want to thank Alexey Vasilyevich, an employee of the agroleasing Company Govor, who helped me buy your car, a very polite, tactful and pleasant employee who offered me coffee and answered all my questions.
I bought a Gili Atlas Pro car at Mayakovsky 2 in December 2021. I was satisfied with the purchase and service (attention to customers, including in the form of coffee, is provided here from the first minute of their appearance in the cabin). Dmitry Mantsevich, a true professional in his field, works at this car dealership. Many thanks to Dmitry for his sensible advice, detailed explanations and boundless patience. Thanks to Dmitry, who was able to answer many of my questions and suggested the option of buying a car, today I am the happy owner of the car of my dreams!
Prices for T.O. space, everything is not a warranty case, they did not give a discount card when buying a car, they say they are over. When passing the test, they asked for a discount card, we said that they did not give it to us. It can't be, they say, it means they've lost it) In short, the service in BELARUS!
I was doing the first ONE for Jilly Coolray. It was recorded very quickly. In terms of time, everything is also very fast!!! Convenient access and a large Parking lot. The car was washed as a bonus.
The European service is very far away. If they suddenly shout: "Gaaaala! We have a cancellation!“then it will be appropriate. And the cars are good, with white spots on the rear bumper (the one near ASB leasing stands))
You always have to wait, both at the very center for a specialist to be released (this is by appointment), and when making a phone call. You need to wait more than 10 days for the record to change the brake pads.