A cozy, homely hotel, the rooms are clean, the kitchen is homely, delicious, there is an opportunity to eat shish
kebab, from Mahmoud's shish kebab it's just a tower The staff is friendly, if there are any questions and comments on the room they will answer and help. There is a shop nearby where everything is available, the seller Varya is a very friendly person, you can buy very tasty trout from her.The sea is a 10-minute walk away. I read reviews that someone didn't like that the Wi-Fi and TV didn't work well, personally, I didn't notice, yes, and do you need it, in order to watch TV and sit on the Internet, you don't have to go to Abkhazia, you can stay at home. A separate plus of the hotel, the presence of a heated swimming pool and clean water when the sea is rough is an excellent substitute.
Thank you for a wonderful stay!
1. The food, although not a buffet, is very tasty and there has always been a choice.
2. The room has everything you need, a kettle, air conditioning, refrigerator
3. Very comfortable mattresses.
4. Wonderful balconies - and drink tea in the morning with a view of the mountains, and dry things after the sea.
5. Room cleaning 👍
6. The sea is an 8-minute walk away.
7. The administrators are friendly, they will tell you everything.
8. The pool is a buzz, every morning it was cleaned and topped up with special liquid
9. Gastro pub - above the dining room, delicious barbecue and croutons. I was very afraid that the noise of music from there would interfere, but no, they would make noise until 11 pm at most, and more often - up to 10.
Of the disadvantages, there is only one, the playground was destroyed, but we went without children, so, apart from the aesthetic, the functions of the playground were not interesting.
We were from 1.07 to 5.07. The staff is polite and helpful. There is a spacious dining room on site. We went to dinner a couple of times.There is a choice of dishes. We had breakfast and lunch on the beach in a cafe. There is a restaurant above the dining room, but we never got to it. It is forbidden to drink alcohol on the territory, which is very good. Outside the hotel you can. There were mostly children in the pool, we were lucky with the weather and swam in the sea.
Minus star for:
The number listed on the Internet is not correct to reach the hotel. The hotel is operated by a tour operator. You will not be able to come and check in on your own. When buying a ticket, they asked for a room
with a view of the main entrance and not the first floor, they did everything the other way around the first floor and overlooking the courtyard. There was no information in the hotel about our accommodation. We were not on the tour operator's list either, we were well on the hotel's list.
Nice hotel, delicious cuisine. A warm outdoor pool with lighting. Swimming under the stars is just great. Children have plenty of space. It is possible from a young age. The food for the kids is great.. And the store opposite the hotel is private - there is everything! Delicious homemade cakes, fish, meat, fruits. You don't have to go anywhere. You can have lunch too, everything is nearby. There is a restaurant on site. There are all kinds of entertainment on the water.
The hotel is located near the border, there are several canteens next to the hotel, prices are normal, the beach is pebbly, persimmons and pomegranates grow everywhere-after a strong wind, it was possible to lift ripe ones from the ground.But we were not very lucky with the weather-the lights were often turned off at night and during the day, and there was no water.We lived on the 1st floor, but the shower has a very bad pressure-a jet and it is impossible to rinse properly.
The breakfasts are meager-2 pieces of cheese and 3 pieces of sausage, 2 porridge to choose from, and a piece of cake.But the dinners are not bad, we ate enough, went to the canteens in the afternoon.To the sea, 15 minutes on foot along the road along the residential sector, cows, goats, chickens, dogs walk.There are no chain stores, there is no cooler in the hotel, but there is a shop nearby-that's where they bought water-80p for a 5l canister.Everything is quiet, calm
The hotel is very cozy, the staff is excellent, I especially liked the attitude of the administrator Svetlana, the maid's room cleaning services are excellent, and the delicious dishes prepared by the skillful professional hands of cook Dili and her son are simply amazing to taste,,, because they combine all the notes of Oriental, European, Abkhazian and Caucasian cuisine. We're just thrilled. Once again, we are convinced that we need to see everything ourselves rather than hear it a hundred times!!!!
In short, thank you for our wonderful vacation!!!! You are the best!!!!
We were very lucky with the hotel and the people around us. And what a wonderful nature ...
It's a pity that some tourists do not know how to behave correctly, they believe that they are all obliged here, since they say they paid .....
In general, people everything depends on you!!!!
Which ones you will get in return..
Be kinder yourself, tune in to rest and everything will be fine...
Respect the work of people.
Do not litter, do not spit, etc. D
We wish you all success and health!!!
Once again we want to thank the head of the hotel for the service!!!!
We were in Abkhazia for the first time, vacationing with my husband.
We rested there at the end of August 2024
We bought a tour, and we were offered this hotel, we had 7 nights and our honest review is as follows:
The hotel is nice, the rooms are clean, the only thing is there is too much moisture in the bathroom, and there may be mold somewhere (friends had it in other rooms), but everything was fine with us 👌
Pleasant staff, all responsive
We had breakfast and dinner, the food was super tasty, homemade, sometimes they didn't even refuse an additive)) the dining room on the ground floor, where we were fed, for all 7 days we had dinner only 1 time, the food is varied
The Wi-fi was sometimes unstable, it was super at certain points, but we came to rest, it was not the main thing
I caught super in every cafe if I really use the Internet
The location of the hotel is great, it's not far from the airport, the sea is 10 minutes on foot to the dump, it took us 40 minutes to walk to the market, we took a walk and looked at the beautiful surroundings
Yes, this is a village and you can find some ruins, but this did not bother us at all
The beauty of Abkhazia is fascinating
We went to the sea for lunch, or bought very tasty trout and cheese from Vari, and in general, you can really buy everything in Vari's store next to the hotel, but in the shops at the intersection it is 20-40 rubles cheaper.
We would also like to recommend the cafe "Veranda" by the sea
It's just a bomb, there was the most delicious hodgepodge we've ever tasted in our lives👍👍👍
Wonderful staff, the food is all delicious and the price is a bomb 🔥
By the way, I advise you to go to the psou rest house where you can take beautiful photos and see many beautiful places, we went there without a pass, 15-20 minutes from our hotel, as from the hotel exit to the intersection, turn right
As for the sea, yes, indeed, who has delicate legs, perhaps you will not like the entrance to the sea, then we advise you to buy slippers and everything will be super 🙌🏻
The cafe on the territory of the hotel was visited on the last day, insanely delicious kebabs and cheese sticks
The pool is clean and the water is always warm
We really liked the rest in everything 🫶 we
recommend the hotel to stay
"clean -comfortable -cozy -delicious"
If you are interested in how our whole vacation in Tsandripsha went at this hotel, you can go to my page and look at the fixed Abhazia @belenkaya.97
We had a rest in June 2024. The place is great. there is a swimming pool and a wonderful cafe on site, the cuisine is predominantly European, but there are also oriental dishes. Everything is very tasty. I recommend the salad with eggplant Dishes, cutlery, glasses – perfect. It's nice to taste the chef's masterpieces, savoring every bite. Hookah lovers will be pleased with the choice of flavors and a cozy atmosphere with upholstered chairs
The hotel is quite good, the room is clean, the towels are clean, the bed is comfortable, everything you need is there, there were water interruptions.
The hotel is like a boarding house for the elderly, the age category is over 50+.
The food is far from a buffet, for breakfast there are two types of porridge and butter with bread, two pieces of sausage and two pieces of cheese, two halves of sausage or a piece of omelet, cupcake and tea or coffee, for dinner two types of side dish and two types of meat, two types of salad, cabbage, beetroot or cucumbers with tomatoes and compote.
An on-site cafe with music and a small menu selection.
The pool is clean, beautiful, the water is warm, there are sun beds in the circle.
Opposite the hotel there is a shop, it has a very friendly Varya,there is everything you need on sale, which you can not ask for, Varya will bring, you can order delicious pizza, a boat or khachapuri, they smoke meat and fish themselves, it is very tasty, there is wine and chacha on sale, dad can take and bring anywhere, a very good familyIn any way he can, he will help.
The road to the sea is 8-10 minutes, there is garbage on the roadsides, cars are driving at breakneck speed along the road, part of the road is houses, shops and cafes, and part of the road is down to the cemetery, there are no garbage cans at all at the store or at the cafe or on the beach, there are no toilets either, piles of garbage and empty bottles on the beach.The sea is dirty.Wine is offered at home, not wine at all, some kind of gibberish, it is not possible to drink it simply.
In general, tsandrypsh is just a dirty village.I chose a tour based on hotel reviews, but I didn't even consider the location itself, I was unlucky with the weather, so my impressions are nothing but disappointments.
We had a rest in September 2024.
We rested in Tristan from 26.06 to 02.07.2024. I really liked the hotel , everything is at the highest level, the rooms are cozy and clean , the food is good, cook Mahmoud cooks amazingly.
The restaurant is at the highest level! 👍Fedya the bartender will be served at 5*.
The pool is new, the water is like fresh milk!👍The sea is 7 minutes away at a calm pace , the beach is good , there are few people , the sea is clean, a quiet area ! Who is for a relaxing holiday , I advise you !👍👍👍
We rested from August 12 to August 21, 2023. There is a lot written about the hotel. That's the way it is. I liked everything. Clean, cozy, good linen. Breakfast and dinner are simple, without frills. I couldn't remember the last time I drank compote and cocoa. In the student cafeteria, I think. My husband did not eat enough (height 184 cm), and they did not give me too much. I had to go to the cafe opposite. There's nothing to say about cooking. That's just terrible. Hire a cook for buns and casseroles.
Cons of the hotel - there is no canopy or umbrellas near the pool. At 32 degrees, it's cool!
There are no towels for the beach. I had to buy it. You could write on the hotel's website.
We had to take out the garbage from the room ourselves! We have never encountered anything like this before.
I didn't like the staff. Not a single smile, friendliness. You won't come up again, you won't ask.
It's a song about the beach! Dirty, surrounded by dogs. Not a single toilet, not a single urn, all in cigarette butts, bags. The sun beds (200 rubles, by the way) are all broken, bolted.
There is devastation all around, grass up to the waist, nothing has been restored after the war. There was an opinion that they don't need tourists for a fig!
We have the impression that we visited the 70s.
And only the sea remained unchanged. Clean, warm, friendly!
Don't set foot here anymore.
And more. The whole vacation greased the way back. We passed customs in 10 minutes, and waited for the bus for an hour and a half in the scorching sun and 32 degree heat. many just sat on the asphalt, there were not enough benches. It is not known what the drivers were looking for there. When they told the driver everything, he replied that Pegasus Tour offered to walk to the airport.
But, nevertheless, we swam a lot in the sea!
We visited this summer, we really liked the hotel. The rooms are cozy and clean. Cleaning is frequent and very neat. Friendly staff. The only thing stated was the buffet food, but somehow it turned out to be 50/50. That is, you take half of the food yourself, especially the side dish, and they put meat or cutlets or chicken on you, and even one piece at a time. Of course, it was not clear. And sometimes there was heartburn (. And so everything is delicious! The pool on the territory is very good, there is also a small place for kids. But of course I would like to have sun beds and umbrellas, as it is very hot during the day, and there is no place to hide. The location of the hotel is also good. There are many things available, and a shop and cafe are right across the street, a taxi, the sea is 7 minutes away, just go straight!)) We recommend this place, we liked it!
We had a rest in September 2024. The hotel is not bad, cozy, but economy is visible everywhere. The food is modest (lisma tea, prosciutto milk, sausage is the cheapest), but there was a choice of dishes and we did not stay hungry. There is an excellent swimming pool, sun beds and umbrellas on site. The loud music bar is open only until 23.00. There is no entertainment except the sea. The beach is 10 minutes away at a calm pace. The beach is wild, there are no changing rooms, toilets and it is very dirty. In general, Abkhazia is VERY dirty, there is a lot of garbage and abandoned buildings. You can buy sun beds and an umbrella on the beach. There are a lot of stray dogs. In short, a lazy vacation for very modest tourists. Special thanks to the administrator Svetlana because she is a very responsive and pleasant girl!!! And thanks to the girl Varya in the store opposite the hotel too!!! They help the hotel guests in everything.
We rested from 16 to 23 Aug 2024 . I liked everything, the music in the bar (the building is nearby on the territory) until 23:00 - if they move to the other side, then nothing will be heard at all. The pool is clean ( but we got in for two days when it was drained and there was no swimming ) . The food at home is delicious and they impose a lot 👍
What about a cafe where a bar with its own drinks and food is not allowed ( they have very tasty kebabs ) ✨
And now about Wi-Fi - the Internet catches terribly, it's good only on the street on the first floor near the pool or near the reception , so take a SIM card. We also had a balcony facing the pool and the bar - I also caught there when we were lying in the room , then disappeared , then worked .
The staff is polite, there was cleaning in the room 1 time (we asked), the parents had cleaning as much as 2 times and they did not ask 🤷♀️
To the sea at a brisk pace of 8 minutes , calm 10-13 minutes , well , in general , not far 🌊
The beach is shared , BUT there are few people , not like in Gagra , the sea is clean)
In the shower , of course , there was a little mold in places due to humidity , the air conditioner worked with a bang 🙌
They gave 2 sets of towels , of which each had 3 towels - a total of 6 ( you could not take your own with you at all )
They only gave us two soaps, so take everything you need with you. There was a pharmacy nearby, a 15-minute walk away.
A great option for a family holiday! Quiet place, around the private sector. To the sea 10 minutes walking distance. The food is without frills, but quite good, as in ordinary canteens) the portions are normal, we ate enough! A big plus is, of course, a pool with lighting and heating! The water is always clean, the pool is well monitored! The only drawback is very weak Wi-Fi, it consistently catches only on the ground floor! In general, if you do not wait for a miracle, then it is quite a good hotel in terms of price / quality ratio! Definitely recommend it! I also want to recommend a cafe on the Veranda seashore, very tasty food for an adequate price!
Good location, near the shop (there is everything) The food is like home cooking, I would like to improve the breakfasts, (I did not have enough brewed coffee) but overall it was good, we did not starve!The room is standard, everything you need is clean, there was no hair dryer, you can take it for a fee.
Great pool.
I really liked the hotel, we had a family vacation this summer, I especially want to mention the cuisine! We've been to this hotel before, but this year the cuisine is just top class! The food is very tasty! Thank you very much , our family is delighted , we will come back to you again ☺️
We had a rest from July 25th to August 3rd! I liked everything very much! The food is certainly not a buffet, but the cuisine is delicious and hearty (at home), there was a different menu every day. The hotel is clean! The staff is friendly and caring!!! There is a shop nearby where you can buy everything!
We were from 9.08 to 19 August. 2024.All the super staff are polite, many thanks to the administrator Svetlana. The rooms are nice, the pool is clean, the store is nearby. The food is very tasty, I recommend it.
We had a rest from August 16 to 24, 2023. Choosing Tristan, we relied on reviews and photos from this resource. And they did not lose. We were satisfied with the trip and rest. The hotel room (214) is small, but cozy and clean. Overlooking the pool and dining room. And also to the railway))). But, oddly enough, she didn't bother us at all. The refrigerator, air conditioning, TV, kettle and plumbing fixtures are in working order. The beds and mattresses are comfortable (one minus, when booking the tour, we ordered one large bed, but received two half-beds!). There are two mugs and an ashtray. Of course, there are not enough dishes, and it is FORBIDDEN to take them from the dining room! There is a table and two plastic chairs/armchairs on the balcony. Cleaning and linen change every three days. Breakfast and dinner on solid 4. Simple and delicious. Four for powdered milk and "unimportant" coffee. The sea is about a 15-minute walk away. By the way, the sea was the purest!To summarize: not paying attention to the little things - we liked it (4+). We recommend it!
I really liked everything, it was the first time we were in Abkhazia and only positive emotions remained and the merit of these emotions was the staff of the Tristan hotel! Everyone is very cool. I want to thank the chefs separately for the wonderful food! Everything is very very tasty!!!
A good hotel, excellent cuisine and a bar, friendly staff who will help out at any moment. The food is delicious, the prices at the bar are pleasantly pleased. The pool is warm and clean. The room is good.
We had a rest in July 2024.
The hotel is 2 stars and that says it all. I can't say that everything is bad right now, but there are many disadvantages. We arrived at the hotel at 10 a.m., check-in at 12, checked in without problems at 10, the staff was polite, changed the towel on request the next day.Wi-Fi is only available by the pool. The lights are constantly turned off, of course, nothing works without it. The bed linen has an unpleasant smell, but is clean. There is no hair dryer in the room, it is taken at the reception for 150 rubles per use. The bathroom in the photo shows everything, it will not work to take a shower normally, firstly there is only a contrasting shower, sharply cold and sharply hot, and this is not regulated, there is water in the tray does not go away during. There was only soap in the bathtub upon arrival, they don't give anything else. There are a lot of mosquitoes, take a fumigator with you otherwise they will go. In the photo, there is a shop where everything is available, absolutely everything. Food is a separate story, breakfast is something with something, there were 2 types of porridge every morning, but they do not know how to cook them, buckwheat porridge looked like an incomprehensible soup, once in five days they gave scrambled eggs with tomatoes, but here too, do not overeat it, they give a square of 10 * 10, butter. NOT BUTTER BUT SPREAD, nescafe coffee is the cheapest, you could still eat something at dinner, there is in the photo. At dinner, there are just two side dishes and either meat goulash for example or a cutlet, once they gave watermelon. In the photo, the building below is a dining room on the second floor of a cafe, they cook in the cafe only after 20:00, but they cook very tasty, try the salad of crispy eggplant, shev cooks it like a restaurant, everything is very tasty there. In the evening, music is playing and companies are sitting, very cozy. They drink on the territory, only in plastic containers from the cafe and you can also smoke. I would also like to mention a good pool, always warm, and generally a buzz for children. It takes 10 minutes to walk to the sea, the descent into the sea is very sharp, in Gagra we rested there the descent is better. The village is quiet, there are no parties. It is better to drink Sukhumi beer, Aitar beer is better not to drink, firstly it is with an incomprehensible sediment, secondly, spoiled sour beer comes across, after which you can forget about the sea...for the day, for sure. There is a fridge and a kettle in the room.
We rested from July 18 to 25, liked the hotel, clean and cozy, new furniture, towels are provided, there is a kettle and a refrigerator in the room. They cleaned almost every day. We were fed very tasty, we did not go hungry (for breakfast: 2 types of milk porridge, boiled eggs, sausage, cheese and something in portions (different every day), we got cottage cheese (just excellent), casserole, pancakes with different fillings, sponge cake with chocolate sauce.... For dinner: pasta, rice, buckwheat, potatoes and something meat with them: cutlets, meatballs, sausages, fish, chicken - every day is different, as well as always a different salad with cabbage and eggplant. From drinks: coffee and tea always. Cocoa for breakfast, incomparable cold compote for dinner). Wi-Fi works, not that it's super, but it catches throughout the hotel. I would also like to thank you for the wonderful pool - it's just gorgeous, I'm delighted. I took off the star for a bad TV that didn't show anything, but this is only possible in our room ( 220). And so everything is great, I recommend you to choose.
We had a rest in early June 2023. The price-quality ratio was very pleasing. The room is cozy, bright, clean. The furniture is new and comfortable. Towels are plentiful. 3 pieces per person. The room has glasses, refrigerator, kettle, toilet paper, soap. They cleaned according to their schedule or at their request. The food was delicious in the dining room. The food is simple but delicious. The whole family ate. I especially liked the pilaf. In principle, the choice is normal. The pool is large and heated. We swam every day.
Of the cons: 1) I would like the dishes in the room. It is absolutely necessary.
2) inconvenient location. Taxi drivers were constantly swearing when they brought them. And they demanded more money.
And so we were very satisfied.
We just left the hotel and had a rest from September 13th to 20th. We liked everything, the hotel is clean, cozy, the food is of course monotonous, but everything is edible and satisfying. There were even towels for the pool, and the heated pool is just a fairy tale, clean and large, we swam in it after dinner, when you can no longer go to the sea. In general, the impressions are only positive, I shoot one star for the WiFi, which worked intermittently
I want to share my impressions about my stay at the Tristan Hotel. We rested in it for a week in June 2024 on a voucher from a travel agency. The first impression is very good, considering that the hotel has no stars (although according to their data, you can assign two or even three stars). The courtyard is cozy, well-maintained, there is a Playground, benches, gorgeous landscaping. Upon entering the building, you find yourself in a spacious hall and a modern-style reception, the hospitable, pretty administrator Svetlana told and showed everything, answered all questions. We were shown to the room. The room itself did not surprise me in any way, since I saw the entire room stock from the photo on the website, everything corresponds. Our room had everything you needed: beds, bedside tables, wardrobe, table, TV, ottoman, refrigerator, air conditioning, kettle, two cups, three towels for each, toilet paper in the bathroom, 2 soaps, air freshener. There is a table and two chairs on the balcony. Bed linen and towels can be updated at your request. The room is cleaned daily. When we laid out all our things, my son said that he felt even more comfortable)))
There is a bar and a dining room on site. We did not go to the bar, as we did not need it, but we visited the dining room, as the price of the ticket included breakfast and dinner. They offer a choice of two dishes, for dinner two side dishes and two meat dishes from drinks tea, coffee, compote. The food, to be honest, is on the "C". If they get delicious meat, then they don't really know how to cook side dishes. The pasta is boiled, and the buckwheat is on the contrary aldente...despite this, many people ate, the dining room is not empty.
My son and I changed the dining room to a cafe on the embankment, and ordered food from the store opposite. I'll tell you about the store separately, you can't tell in two words)
The hotel also has a wonderful swimming pool, the water is very clean and warm, there is a small division in the pool itself, like a "frog house" is just a paradise for children. It is very convenient, and the parents are in the pool and the children are nearby, there is no need to go anywhere, the children are under control. There are sun beds, umbrellas, tables with chairs around the pool, you can get drinks at the bar, if you want, and kebabs will be prepared for you right away, and relax next to the pool. At night, the pool is illuminated, but you can swim in it only until 22.00 h.
If something went wrong with you, tell the administrator, everything will be fixed. They react quickly, well done.
In terms of additional services, there is a laundry room where you can take dirty clothes, they will put them in order for a fee, but you can iron them yourself, there is an ironing board and an iron freely available on each floor. No problem.
The hotel has its own guide. They offer a bunch of excursions. On the way to the beach you will be offered even more)) and for a smaller amount, you can choose. We chose jipping to the mountains to the waterfalls from our guide, we liked everything very much, a lot of emotions, impressions and photos no less.
The beach (pebble) is a 10-minute quiet walk away. Many people write that the road goes past the cemetery, but this did not bother us personally. Firstly, it is only 20 meters to walk past it, and secondly
it is not like ours, there is such beauty
from palm trees, flowers and shrubs (cannes, magnolia, hydrangeas and much more) that you don't pay any attention to the graves themselves.
Sun beds and umbrellas on the beach are paid. Banana rides, buns, jet skis, walks in the open sea - everything is welcome.
And now about the store)) the one in front of the hotel called "EDEN". The name speaks for itself. Russian russians call her Varya affectionately, although her native name is Varyag, the village turned out to be a Russian-Armenian settlement), and the shopkeeper, she is also a seller, became a sorceress for us. She greets all visitors to her store as her old friends, no matter that they arrived only half an hour ago ...
The store has everything-everything-everything that you may need on vacation (if you suddenly forgot something or ran out). We were offered pizza, boats, khachapuri to order. When I said: It's a pity that you don't cook breakfast, they immediately told me that they were ready to cook everything I want, And I love egg dishes, it's not difficult to cook, and every morning at a convenient time for me I came for breakfast (Caucasian egg dish and omelet were incomparable).
Of course, we also ate pizza, khachapuri and a boat, everything was homemade, delicious and sincere. You can also buy homemade meat and fish from them (river trout is just a miracle) and cheese.
We did not take a knife with us on vacation, but we wanted tea with lemon, bought lime, came to Varya, she washed it for us, cut it, and we were satisfied. People come to her often with various small requests, and she does not refuse anyone. Here is such a Varya-Fairy. Special thanks to her for everything.
And in general, very good-natured and generous residents, mostly Armenians, live in the village. In the canteens and cafes you will be fed large portions of Caucasian and Russian traditional dishes.
Ask, don't be afraid to ask them if you need something. The locals will definitely answer you, prompt you, and help you.
Have a good rest and vivid impressions to all!
We had a rest in early June 2023, we liked everything, the rooms were clean and quite cozy, we lived in room 210, everything you need, i.e. there is a refrigerator, a kettle, I would like to mention the kitchen staff, they cooked delicious and were polite, special thanks to the administrator Natasha, always tells, tells and always greets with a smile, in general We left happy.
The hotel is small, clean and comfortable, everything is close: swimming pool, dining room. Wi-Fi is well available throughout the hotel. Everything is fresh and pleasant. The rooms have laminate flooring, a kettle, glasses, refrigerator, TV and air conditioning. The set of towels includes additional towels for the pool. They are fed without fruits and delicacies, but very good and tasty. It takes about 10 minutes to go to the sea
We rested from 10.08 to 17.08, when booking, they indicated that the newlyweds, hoping for some possible compliment, as a result, when we came to the room we saw two single beds, of course they were allowed to move, but they naturally constantly moved away and in this regard it was uncomfortable.
Each room has a refrigerator, kettle, air conditioning - everything worked. There is also a TV, but it shows only 10 channels and constantly stutters and freezes. From the dishes - 2 glasses. A set of towels (3 pcs each) was allocated for each, they were not changed once during the week. The bed linen was changed once a week, and then they gave us a clean one, told us to take off the dirty one and fill it up ourselves…
There is only a piece of soap in the bathroom, nothing else, you need to take everything with you. We were immediately warned that tap water should not be taken into our mouths at all. They washed their face with a purchased one. The room was cleaned once, but in the end they just took out the trash from the bathroom and that's it, the floor was dirty and remained. There is a table and two chairs on the balcony, an ashtray, and you can also smoke there. Wi-fi in the room catches only at the window and on the balcony, as well as on the ground floor by the pool. There is wi-fi in the cafe on the territory, it catches normally. I would like to say about this cafe right away. We were there every day. The service is great, the food is insanely delicious, a wide selection of drinks, and you can also order a hookah. Regarding the food at the hotel, breakfast and dinner are included. The food is delicious, the portions are large, there is always a choice. There are two types of porridge for breakfast. For dinner, there is a choice of side dishes, salads, meat /fish, etc. Also on the territory there is a heated swimming pool, illuminated at night, umbrellas, sun beds are all freely available by the pool, you can swim from 8 to 22. It takes about 7 minutes to get to the sea at a brisk pace. On the way to the sea, you can buy anything. There is a great store in front of the hotel, which has absolutely everything. They also bought water in 5-liter bottles for washing and drinking. As for us, the hotel provides delicious food, a cafe-bar and a gorgeous swimming pool.
As for the beach, there are not many people, no one walks over their heads, so to speak. You can rent an umbrella / sunbed - 200 rubles for the whole day. And of course there is a large selection of entertainment at sea (jet ski, banana, cheesecake, catamaran boat trips). The sea itself is clean, the beach is pebbly.
In general, I liked the rest, I was upset only by the room, but we can only say we spent the night there, so it didn't play a special role.
In the photo there are breakfasts and dinners, and the main entrance to the hotel.
Breakfast and dinner- my stomach said thank you, as it was a healthy balanced meal. There is an additional cafe on site where you can relax. A clean swimming pool. We didn't clean the room that often, but it was enough for us.
We rested from August 28 to September 7, 2023.We lived on the ground floor in room 116.My girlfriend and I are very grateful for the excellent service of all the staff.Many thanks for the kind, polite attitude to the administrator, MAYA, she was always ready to solve any questions and help so calmly and politely.The lovely girls, maids Aziza and Albina, treated their work very conscientiously, thanks to them for the cleanliness and comfort.We are grateful to our kind chefs Shamel and Feruza for the delicious food.May GOD grant you all, as well as the excellent head of the hotel, health, happiness, family well-being, success everywhere and in everything. thank you.
We had a rest in early July 2023. I liked everything, the room is spacious, has everything for convenience, air conditioning, refrigerator, TV, wardrobe, bedside tables, kettle, glasses. The staff is friendly, the food is a delicious buffet. The territory is fenced, there is a swimming pool on the territory. The sea can be reached in 10 -15 minutes. There are no entertainment centers for children.
We rested with a small child for 8 nights, after reading the reviews of last year, I was afraid, but my fears were not confirmed. Nice hotel, comfortable new beds. Everything is clean, they clean up conscientiously, I didn't see dirt anywhere, the child was constantly running barefoot, the legs were clean. They change the linen for the 5th day and towels, the girls are well done, very friendly. In the dining room, they serve homemade food, without frills, but the chefs cook very tasty!
Separately, I would like to mention the pool, which is monitored, the water is clean.
Among the wishes, I would like to have a better playground on the territory of the hotel.
Thank you for the rest, prosperity and grateful guests to you!
The hotel is normal , for those who are not very picky , they lived on the 1st floor
There is mold in the bathroom in the room, which is everywhere on the curtain on the walls, no one cleaned the room for 10 days. On day 6, I begged for cleaning myself , we walked with one rag from the balcony to the exit, that's all)
The pool is nice and warm, it is monitored)
You can not drink your own drinks, a fine of 1000 rubles)
They opened their own restaurant -bar
One evening we went, the cook cooks very tasty and the serving is really at the highest level, but for a salmon steak they brought half a piece of fish for 900 rubles)
the bartender, well, apparently just to be, cocktails are better not to take one name)
There were 2 tables for us
One table drank his cognac , they supposedly can they are from Moscow , and for the first time they came to the restaurant )
Although we are also the first time, but we can't do anything)
Otherwise, everything is fine)
A lot of people wrote about the reception , the girls are all responsive )
If you took it with food , then you can only visit breakfast , you can't even go to dinner , we went to the fig cafe on the way to the sea for lunch and dinner , very tasty
Good day to everyone. We just returned from vacation today, we went on a trip. We stopped at the hotel at 20-30, stood at the border for about three hours, came to the hotel, asked if they could feed us, but they immediately told us at the reception that you were already late for dinner and this is your problem, we were very impressed by this hospitality, began to resent that we had paid for the day, and that We were late, it's not our fault either, after the altercation we were given a spoonful of buckwheat porridge with gravy. Cleaning the room, changing towels was only on the sixth day of our vacation, again after our indignation. Our tour operator was Biblio Globus, they also bought excursions, departure for the tour was at 7-30, breakfast starts at 8-30 and we arrived at the hotel too late, the hotel does not give dry rations at all, i.e. the hotel saved another day for us, and the third day of saving, this is the day of departure, departure at 14-35, they were taken away from the hotel at 8-20, 6 hours before departure, they called the tour operator and asked why, they did not receive a clear answer, they passed the border in half an hour, at 9-40 they were already at the airport and waited for departure there for almost five hours. The hotel staff doesn't care about the guests at all. The food is three with a minus, there is no fruit at all. Of the good ones, these are fresh rooms, good linens, soft beds, but dirty toilets and sinks. and yet, excursions at crazy prices, and buses without air conditioning, although all excursions were taken only to the tour operator. So be careful!!!
Hello everyone, we had a rest from September 7 to September 17, 2023, in general we liked everything, the hotel is clean, cozy, the staff is friendly, they respond to all requests of visitors immediately, if there was a choice, they did not take meager meals, an ordinary dining room, relatively tasty, I think a good option with children, we ate in a cafe on the seashore, well, it's very diverse and delicious, the pool on the territory is excellent, two stars correspond to this hotel, minus and a very large departure from the room at 12 pm, and the plane at 00.35, and we like refugees on the beach, in the pool all this time wandered, waited in the corridor, asked to extend, as we stopped by, said not it's supposed to be just tin, we changed clothes in the back room, then we need to declare not 9 nights, but 10, we would calmly leave the room at 20.00 for the transfer, and so wandered from 12.00 to 20.00 and even before the plane at 00.35, arrived tired and broken.
A good hotel at an affordable price. The rooms are cozy, the furniture is new, the mattresses are new, and the bed linen is made of satin! The food is good, everything is always fresh. Many people write that they do not eat enough, I can say that it is not true. There is enough food, there are several types to choose from. They clean very well. I recommend.
A quiet, beautiful, cozy hotel, everything is new. The mattresses are hard, but we slept comfortably. The staff is polite. Breakfast is 300 rubles, no choice, there is enough to eat, everything is delicious, at home. Dinner is 350 rubles. There is a swimming pool in the courtyard, but we did not swim, since it is no longer the season. There was always hot water. It was 10 minutes to the sea, nothing was working there anymore. There is also a grocery store right in front of the hotel and further down the road. The Tsandripsha Basilica is within walking distance. 10 minutes to the Sukhumi highway via the railway, from there you can hitch a ride to Gagra.
In the room, they do not wash the floors, they asked for a rag and washed themselves, because it is not even possible to walk, the bar is of course very good, and the food and everything else, the dining room, breakfast for a big fan, they do not know how to cook porridge, but the dinner is good, the air conditioning in the room is excellent, of all the administrators the best Svetlana, she is very polite, understanding and does her job 100%, the bartender Fedya is a great guy, works 100%, and so the rest is cool) have a great rest)
We had a rest in early September. We were together, arrived at 23:30, very quickly received the keys to the room, which is convenient, the room was triple and on the ground floor. We placed things, decided to go buy something, and the shops are closed after 23:00... Thanks to the administrator, a bright oriental woman, I did not remember the name, called the neighboring store, it was opened to us and we were able to buy water, ice cream, and something else for small things. Yes, I must say it is not recommended to drink water from the tap. The room is spacious, in the hallway there is an entrance hall with a mirror, one large, very comfortable double bed, single bed, separate, bedside tables, TV on the wall, it did not show anything once during our stay, a small refrigerator, air conditioning, kettle, two glasses, a furniture closet with hangers, which is nice also with a trouser clip. In the bathroom there is a toilet, an urn, a shower room like in a dormitory, a sink, a mirror above it, several pieces of soap and a small tube of toothpaste. There is a balcony, we had access to the side of the main entrance, on the balcony there are two comfortable plastic chairs with backs and a table. Cleaning is done often, but without a balcony, there we ourselves cleaned the foliage and cigarette butts from the ashtray, and it seemed to me constantly in the corridor.... and this is very good. In the backyard there is a very nice illuminated pool in the evening, sun beds and a building for eating. I will say this separately. The food was very good, that breakfast, and this porridge, boiled eggs, fried sausages, sausage, cheese, well, coffee with tea, which is very tasty but already portioned dishes, you can choose a side dish, put it on your own, take a salad, but already what is meat, the cook himself puts in a plate, try it the sauce of his cooking is very tasty, like everything they cook.
Nice hotel. There is a warm swimming pool. The sea is not far away. The staff is helpful. The only drawback of the food: delicious, but very small portions
We just checked out of this hotel.
I liked everything very much, and the service and food.
We moved in and changed the bed and towel on the third day.
Breakfast and dinner are very tasty and nutritious.
The pool in the courtyard is very clean.
It's a bit far to the sea, but it's not a bid.
Opposite the hotel, the shop assistant is very attentive and in this store everything is necessary and delicious (especially delicious trout fish, they smoke it themselves)
Thank you very much for a pleasant stay
We have been resting since July 19th. I liked everything. Together with the child. The room is cozy, clean, cleaning every 3 days, bed linen and towels are changed every 5 days. The bathroom is good, nothing leaks anywhere. The room has air conditioning, refrigerator, TV. The food is excellent. There is always a choice of dishes for breakfast and dinner. Porridges, sandwiches, casseroles, side dishes, salads, hot dishes, pilaf. Tea and coffee are also provided. The beach is a 5-minute walk away. There is a shop and a cafe 2 meters away from the hotel. The prices are excellent. The average check for an adult is 300 rubles. We recommend it!
We stayed at this hotel from August 25 to September 1. We were very satisfied with the rest in general, but not with the hotel. Of course, we went across the sea, and not for a hotel room, BUT!
Upon check-in, they give us to read and sign several papers, "hotel rules" and also clarify "have you read everything for sure?". When a person comes from a long road, traveled all day and arrived at night, I think it will not be up to reading at all. Also, upon check-in, they report that their rooms are cleaned every other day, we lived for a week, cleaned once and then after our request. The bed linen smelled like dirty socks. The room itself is bright, cozy, there were two glasses from the dishes, a kettle, a refrigerator, a hair dryer for rent 150 rubles (dried-gave). They asked for an ashtray in the room all week, but it was never brought. There is also a TV that was not shown. Well, at least the Wi-Fi was free, thank God))) Upon check-in, we found that the toilet was constantly bubbling, we went to the reception and asked to do it, the woman most likely pretended to write down our complaint, because we slept all our rest to the sound of a bubbling toilet bowl)))) We lived on the ground floor in room 104, I don't know about the tenants above the floors, but someone was eating us, all our legs were bitten and we noticed new bites after being in the room.
As for the food, you can eat, but I would like it better. They were forbidden to take out food from the dining room, the poor employees all the time asked not to take anything because they were fined for it! In general, if you decide to go to this hotel, take everything you need for your comfort, because even you had to buy water in the store against it. And my advice is to think 10 times before going to this hotel.
I really liked the hotel, the receptionist and staff are very friendly! The rooms are clean, cleaned every three days. The food is good, at home, there was just enough 😊 500 meters to the sea. Minibuses travel to Gagra for 200 rubles. There are many shops and cafes nearby, the market is 40 minutes on foot.
The place is quiet and peaceful, perfect for a family holiday 👍👍
We rested with a friend for eight days. I liked everything very much. Purity. The staff is polite. Swimming pool. The sea is 10 minutes away. The fishing rod to the sea is clean and green. The sea is very clean and warm. Pebbles. The disadvantage is that the hotel does not have scales to weigh the luggage. Breakfast and dinner. Everything is fresh. The porridges are very tasty.
In all criteria, the hotel is wonderful, except for cleaning on the 2nd floor. During the 11 days of rest, cleaning was carried out 2 times at our request (in the description it should be carried out every other day), bed linen and towels were changed 1 time (in the description they should be changed 1 time in 4 days)