Great store! Everything you need for a cozy home in one building. And it's convenient!
By the way, I had to return three packages of furniture bolts four days after purchase, as I bought the wrong thing, and there were no problems with it...5 minutes and the refund is issued, and the money is returned to the card immediately!
A large selection of products for all occasions, competent consultants and a system of bonuses and discounts - I recommend it.
There is also a large parking lot for cars
It's a nightmare, you can't find consultants, there's not a single person in the department, if they are somewhere, they stand and chat among themselves, you come up and ask where to find something, and they don't know anything, everyone has the same answer, we're not from this department.
At what I understand, if there were a lot of people and everyone was busy, but the store is empty on Sunday evening.
As a result, we spent more than an hour in the store due to the fact that it is absolutely not clear where to look for what. The big question is where the management is looking.
It's a pity that the store is cool, with a lot of choice, and I don't want to go here next time.
Excellent marketing, you can choose everything. The plumbing department has a special staff. He will advise everything, offer the desired product with attention. thank you very much. We recommend visiting
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Александр К.
Level 10 Local Expert
July 25, 2024
I would like to express my deep gratitude to the specialist from the laminate department, Arthur M. Zheleznyakov. A really good specialist, he suggested absolutely everything. There are more people like you in the team!)
We purchased bathroom furniture, the consultant quickly picked up the desired product and all the accessories for it. It was also the last day of the 15% shares. We were satisfied with the quality and service.
A good hardware store, but information about the availability of goods is irrelevant, you can't get information on the phone either ( robot on the wire)
The store is large, there is a choice. I bought a lot of things for repair, but the trouble is with wallpaper, the choice is small, and the assortment is clearly outdated. The lamps also could not be picked up. I found all this, as always, in the Hail.
There were very good guys in the paint department on Saturday 10.02.24, they helped us, they answered all our questions. There are also good sellers in the linoleum department
They put up this playground, now it's impossible to sit down to drink coffee in the cafeteria, plus they're yelling like crazy. I sympathize with the cashiers who spend days listening to children's screams. I don't understand why my review is rejected. I even censored it.
A good store, the location is very convenient, I always buy all sorts of different things there that I need, sometimes I'll just stop by to look at different products, there are a lot of them, I recommend it!
Oma is for me the worst construction hypermarket in Belarus
I stopped at two stores
1. The intersection of the MKAD and Miroshnichenko
, a female employee in the electronics department probably only knows how to cut the wire, knows nothing and can't suggest anything, mumbles only to himself and that's it
2. The second ohm is also no better, there was no one in the electronics department after 10 minutes of waiting, a bun rolled out of the toilet, I could not answer the question whether you would have power supplies
CUSTOMER FOCUS-- !! 0!!
There is an employee at the tool rental who is unpleasant to contact. Answers the question very reluctantly. It feels like he's being distracted from his siesta.
To be served at the Infocenter, you need to stand in a queue of 2-3 people, but it will take you more than 30 minutes, the service speed is at the skirting board level, everything is fine in the rest of the store, so only 4 stars ⭐
Obsessive sellers sniffing it is unclear what, while constantly discouraging from buying Ledeme plumbing, assuring that it is poor quality, so why then does Om sell it if it is poor quality?) and in fact, the ledeme is excellent for 5-10-15 years without problems, while obsessively offering a Russian-made awl, well, just a laugh.
The service is 0 , but the prices are multiplied by 300 % and the discounts are 00.1 %, they charge a lot and the returns are 0 ! Think about it before you visit om!
A huge store of household goods and building materials. Reasonable prices. Overall, it's not bad.
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Е.
Level 17 Local Expert
May 12, 2024
A chain store with a range of products familiar to this store. Personally, I miss even a little, but the goods from the premium segment (for example, lamps, parquet, tableware, etc.) in everything.
A rental of power tools and a window cleaner robot appeared on the Oma network.
Disgusting store, disgusting service! Sellers are all uninterested in their work, in sales. Sour faces, "fuck off" answers. I had to refuse to buy in this store, but I decided to order goods online... and then the story continues.... I ordered some goods, they brought completely different ones... they got everything mixed up. The delivery was paid, but the courier who delivered the order added the cost of delivery to the total amount on his own. Unfortunately, my father took the order and did not notice it.... Now I have been trying for 2 days to return the funds and receive MY order, which I originally placed. But here's another thing... the operators don't call back, I call them the second day and they feed me with promises -we solve your question / it's in the works / expect and so on.... Silence.... I will never contact this company again....🤦🏼♀️
Probably the largest in Minsk.
A huge selection for every taste, promotions and discounts.
There are several ticket offices, almost always without queues, even on weekends
The range of products is the widest, the best than any other chain. You can pick up everything you need. It's just a pity that there are few shops and you have to travel far.
The assortment is good, the sellers are polite. Minus only with departure
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Vadim
Level 12 Local Expert
May 25, 2024
I wanted to buy a metal grid, went around 5 departments, was sent to the information center three times with the phrase "I can't help you with anything", there are 0 people at the information center. After 5 minutes, I found an employee who went to print a piece of paper for another 2 minutes, then sent it for payment. At the checkout, I show the discount card with the points side, it punches with a discount, again I have to keep track of what they are doing at random. After the payment, I searched for 5 more minutes for him in 5 departments to finally cut off this grid. Then I helped him cut off the mesh, then I got it without any packaging and twisting, as it was. Well, all the staff with dissatisfied faces and a boorish manner of communication. So that everything is "good" for you in om, and I do not go like that, only out of great necessity, and I will not continue. And as a result, the grid instead of a meter on one side 98, on the other 94, cut off so cut off
For me, the two biggest advantages are proximity to home and working hours. I like to come half an hour before closing time so as not to trip over people. I buy small things. If something serious is needed, then I find it cheaper in other stores