Oma
489 reviews
October 29, 2024
We chose a tile for ourselves at the end of September 2024. The first impression is that no one needs anything in the OHM tile department, there are no specialists, and those who "catch" say that their working day is over, then contact the manager. Actually, that's what we did. At first glance, the manager really took over for us, even started looking at something by availability and sketching squares of the tiles we need on the calculator. It was Friday, we were informed that according to the information from the site, the tile we need is there, but its availability can definitely be clarified only on Monday. The manager promised to keep us informed and assured us that the tile was "count with us." No one called us back on Monday, we dialed him ourselves. In the answer yes, yes, we are waiting for the evening, there is no information. Nobody called us back in the evening either. As a result, Tuesday, Wednesday... They typed again on their own in the answer "everything is super, all documents are ready, come and pay". We were going to go, the manager calls back and says "don't go, our tile is all broken, all unsorted ", that we have to wait three weeks for it from the factory, that he is waiting for some clarifying calls there and will call us back further on the conversation that it is not being produced at all. The question is, what should we expect??? We were misled by this very manager. Repairs are being done by a team, people need the material, not promises and waiting for who knows how long. We have such a mass market, but it turned out that even such a question was not mastered on some 27 squares of tiles. So the manager also counted the squares incorrectly for us. It's good that we turned to another company.
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January 5
I liked the store, the assortment is gorgeous.The parking lot is spacious. I recommend you to visit.
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December 31, 2023
I will be happy to share a positive review about the Oma hardware store in Minsk, based on my experience working with it when repairing an apartment.
The timely and high-quality supply of building materials and tools is what makes Oma an ideal choice for professionals engaged in apartment renovation. Every time I buy goods from them, I am sure that I will get only the best quality.
The store staff is always friendly and ready to help with the selection of necessary materials and tools for repairs. They have the experience and knowledge to help them come up with optimal solutions and suggest the right options for my tasks.
One of the main aspects that I appreciate about Oma is their diverse range of products. From building materials to finishing elements and accessories, everything you need to renovate an apartment can be found in their store. This saves me time and effort when searching for the right products.
The quality of the building materials that I purchased at Oma is always excellent. Regardless of whether I need paints, glue, tools or electrical supplies, I can fully rely on the quality of the products. This makes sure that my repairs are durable and beautiful.
I also want to point out the convenience of shopping in the Oma. Their store is equipped with convenient shelves and display of goods, which makes my shopping trips as convenient as possible. In addition, prices in Oma are always competitive, which makes my repair budget less stressful.
In general, my experience of working with Oma in Minsk when repairing an apartment is extremely positive. I have found in them a reliable partner whom I can trust when buying construction materials and tools. I recommend Oma to anyone who is looking for a reliable partner for their apartment renovation.
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5
December 16, 2024
A good store, with a good selection..
The only thing that sometimes bothers is that it is impossible to find staff, or rather a consultant for a particular department.
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May 20, 2024
A store with a good selection of goods. Something is more expensive in price, something can be found cheaper.
I would like to express special gratitude to the consultant on floor coverings (unfortunately I did not remember the name), explained everything in detail and showed, helped to choose what you need.
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4
February 26
They refused to replace the light bulb, which has a three-year warranty, but it lasted one and a half years (with reference to IMPROPER OPERATION))))
there wasn't much time, but the trash is that it was replaced in the fall without problems...
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2
July 29, 2024
Do you want to go back to the noughties and experience that time, namely the conception of e-commerce in the Republic of Belarus? Order in the online store of OMA and plunge into the past with your head. I have not experienced such unprofessionalism, carelessness and disregard for the client for a very long time.
I just made an order and paid for the purchase online on 07/14/2024 and so far on 07/21/2024 I have not received my order at the pick-up point.
It is clear that the company has big problems between employees, problems with communicating with customers, problems with logistics and with suppliers, moreover, after unsuccessful attempts to find out at least something about the fate of the order, OMA took a “vow of silence” and went completely underground. It's low. They take you for an idiot and try to shift all internal problems to a bona fide buyer.
The supplier of the product has been changing from LLC Triovist to LLC Nereida and back all this time. Take note, importers.
Will I buy anything else here - the answer is unequivocal, NEVER!
07/23/2024 a call to the OMA, we re-sent the request to the supplier of the product and they did not respond to us. Wait for the call.
UPD 07/23/2024 I canceled the order, the money was returned to the card on the same day.
07/26/2024 I come across an advertisement for a Kitfort KT-4052 deep fryer for 137.28 rubles. in OMA with an indication of availability on Borovaya, I ORDER!
07/27/2024 The order is completed. You can exhale.
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5
March 18
A gigantic and convenient store. You can find absolutely everything. The only place I could find a plug for connecting an induction cooker.
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December 16, 2024
A good construction hypermarket with a good choice and polite staff
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April 11, 2024
A great store with a large assortment. Promotions are often held, so I advise you to visit this store more often. And you will be pleasantly surprised by the low price. The staff is polite and helpful. The main thing is not to be shy and turn to him. There are self-service cash desks in the cash area. Keep this in mind when you stand in line at a regular checkout. Coffee machines and mini cafes. Rental of tools for repair and construction. Huge parking lot. Convenient work schedule
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3
April 7
A good construction hypermarket that sells almost everything from mini tractors to DIY products.
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June 7, 2024
A great store. The advantages are always good service, friendly staff, a wide range of products. Of the cons, I would like more bonuses on the card....)))
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3
March 1
A toy store for boys over 30 years old! It's a great store. I don't know what's not here. You can build a house from one store.
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December 27, 2024
In some departments, sellers are perfect, but you can't find them in purely construction, and it's not cheap either.
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August 10, 2024
A very cool store! I walk all the time, I can't get enough of everything. All the household goods with such a cool design.There are often very good discounts, you can track
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3
October 14, 2024
We bought a bath in this store after 4-5 months, a crack appeared in 7 centimeters from nowhere, we applied for a warranty card, the manufacturer said that this was mechanical damage (roughly speaking, not their problem, figure it out for yourself) and that this was not a warranty case based on this question: " And then what is the warranty case? What should have happened to the bathroom for this to turn out to be a warranty case?". My husband and I came from another city to choose a high-quality product in the capital, but it seems we made a mistake with the choice of a store, I am disappointed..
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August 7, 2024
A good store.
A wide range of products.
The staff is attentive, although you will not always catch them, but if you find them, they will help and advise.
My favorite store.
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February 11
It seems like a good store came I wanted to buy a polypropylene coupling 20*1/2 is not available. And how can this be explained for such a large store (
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September 27, 2024
Terrible service. I came to the store on Friday morning to buy linoleum. The choice is so-so, but one option still came up. I went to pay for it. There are only 2 ticket offices, the queue is huge. Defended and paid for. I came back to cut off the right amount, and he turns out to be in reserve! I had to spend precious time on a refund. I left an entry in the book of remarks, which, by the way, they didn't really want to give, they persuaded me to understand and forgive)))
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4
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July 6, 2024
A huge store with a good assortment and pleasant prices, in some positions the best prices in Belarus, Parking where there is always a place. In a word, I recommend it!
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3
April 21, 2024
It has everything you need for construction, renovation and decoration. Thanks to the large signage, you can quickly find the right department. The staff in the departments, of course, can be more friendly))
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1
June 28, 2024
Firstly, I like it because on the way out of the city, for all nonresidents from the Vitebsk direction, this is a plus. You can buy everything in one place, a huge selection of products, as well as various promotions and discounts.And the important thing is that you can pay with a Halva card, sometimes there is not always the whole amount..And installments are sometimes up to 10 months
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3
December 5, 2023
I really like the choice of products-the assortment and the staff.I applied in November, I was lucky with the seller in the plumbing department.I like that you can order goods at the pick-up point and pay with an installment card.This year, well, a very large New Year's assortment - I was very pleased.I placed an order by phone at the pick-up point and was also satisfied with the service.I like both the range and the service.I also plan to make purchases in the future.Thank you "OMA"!
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3
July 27, 2024
A large hardware store. There are problems with consultants who are always getting lost somewhere. There was a moment when I waited at the counter for 15 minutes to ask. The passing employees of the store just threw up their hands and said that the man had left and would be back soon.
If you remove this negative point, then in general the store is not bad. We have our own tool rental and a customer loyalty program.
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January 26
The best hardware store in Minsk. Customer service is at a high level.
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May 19
The store is big, it's interesting to walk around and see. But the prices are not the most pleasant.
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February 4
A large selection, but an expensive store. Many building materials are fashionable to buy cheaper
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July 29, 2024
Everything for construction and repair in one place. Ample parking. There are often promotions for various products. Reasonable prices for any wallet.
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May 3
A good construction store , I would like more discounts and promotions)
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September 26, 2024
I dropped by for some small change (I even bought something that I didn't expect to find).
In my opinion, this is the best OM.
A huge number of goods, trained staff, and no queues at the ticket offices.
I'll have to stop by for a better introduction.
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December 24, 2024
Great store, great selection of products. Polite consultants
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March 31
It's a great store. Good service. Lots of profitable purchases.
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November 15, 2024
I bought a vacuum cleaner there, and you know - it sucks great, better than the ex))) a good store, everything that a self-made man needs, everything is available.
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April 1, 2024
Thanks to the acquaintance with this supermarket, the opinion about the chain has changed for the better. Assortment, promotions, adequate staff. For the future, the Garden department needs spring preparations and fertilizers in the spring)))
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June 5
This is no good.
I came to pick up the goods at the pick-up point.
I paid for the goods and went to the warehouse to pick them up. The storekeepers are in no hurry. They refused to load it into the car - they just left the cart and left. But everyone before me was uploaded. Not all the goods were delivered. I come back and tell you where the rest is. And the rest is not available. We have put a seal on the refund. I return to the office where the refund is closed. I call the phone number on the door. They're dropping it. In total, I wanted to make a quick purchase through an online store - I spent an hour and a half. In business!
The order is 1061955.
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April 20
Excellent selection of products. The consultants are attentive and courteous
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April 21, 2024
I bought a large number of building materials, I liked the work of a personal manager, everything was fast, accompanied by advice on the choice and prices. It's a pity I didn't remember the name
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3
September 11, 2024
A large store, a large selection of everything you need for construction and repair. There is not enough exhibition space for the furniture presented on the website. But this is not a minus, but a wish.
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2
June 21, 2024
The staff treats their work strangely. The plumbing fittings department was fenced off with a counter behind which there is one girl. And if she consults someone, then stand and wait for your turn. And it doesn't matter how long the consultation takes. When I was asked to distract myself and give me a tee for a polypropylene pipe, I was put on hold in a cultural form
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1
February 11, 2024
A great store. The girls at the checkout are attentive, helped with the card, discount. The cornice department is generally a Mega-nice girl. She showed, told, and helped. My purchase was minimal, but 10 employees, each at their own stage, helped, advised, etc. Thanks to everyone.👍👍👍
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1
January 10
Five minutes to find a seller who is "walking around in blue somewhere" and waiting for the only seller to deal with the previous buyer. After that, I couldn't find a product that was in stock for 15 minutes. Along the way, it turned out that sellers don't even know the product range of their department at a basic level. I had to leave with nothing and buy what I was looking for next to the market. Moreover, it is almost twice as cheap.
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July 2, 2024
The issues that arise are not solved in any way. The call center will promise you that the manager will contact you very urgently and 3 days pass and no one will call back. That's the attitude towards the client. At the delivery of goods, too, everyone wants to be chaotic, it is not clear who is the senior, who to contact. VSP storekeepers pass by and do not notice the customers who have come to pick up their goods. They have a feeling of "Well, they are very busy, there is so much work that you can wait," although it is not clear how long to wait. If you want to buy something quickly, only inside the store.
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1
July 31, 2023
The store is not bad, the assortment is wonderful, the choice is large, the only huge "BUT" - at the weekend we bought wallpaper, dragged it to the checkout, paid, and in order to tie them neatly for the convenience of further carrying, we were pointed to a self-service table, for example, I have no idea how to tie them correctly so that they do not fall apart We stood for half an hour waiting for at least someone to catch so that they could help, a woman ran by, asked for help and threw: "wait", and that was it....I understand that there is trouble with personnel, and it is not always possible to find a consultant in departments, but, you know, this indicates a disregard for the client, when the main thing is that you have paid, and then - at least the grass does not grow... A very unpleasant residue remained.
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1
January 7, 2024
A fairly extensive selection of products. I often stop by before going home. Adequate prices, fresh food, lack of queues and pleasant staff make shopping even more enjoyable.
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June 2
I really don't like this oma, my least favorite store, because I always spend a lot of money there.😭😭😭😭😂
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February 6, 2024
The assortment is gorgeous. But at the same time, there is still something to work on. So, there is no equipment provided to hang carpets 4 meters long, the seller said... And I wanted a 2×4 carpet... I also did not find on sale a latex curved toilet brush, which is available in the "Mainland" in Uruchye. However, I did not buy it there either - it turned out to be without a stand. As a result, as usual, Valdberis turned out to be out of competition! 17 rubles - and the order is coming to me. It turned out to be interesting with a 106 by 60 cm mirror, along the contours of which there is a backlight. I've been looking at it for a long time. But if in the Mainland it is 316 rubles, then in Omsk it turned out to be 407 rubles... Guess where I bought it...
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3
September 2, 2023
The best home improvement store! We were here for the first time, we liked the excellent service and very professional consultants. We bought doors and laminate flooring and at the same time got to the action with free delivery. The purchase was as friendly as possible. The cashiers and the guys in the hall are very helpful. We recommend it
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July 23, 2023
A great store. Large, clean, with convenient Parking, separate warm words to the staff, sympathetic and friendly. And I use the services of an online store. Huge assortment, lots of discounts!
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3
May 18, 2024
The assortment is not bad. The store itself is good
2 stars for the point of delivery of goods, or rather employees, or rather their absence. There is one bald, thin man who barely moves and is not interested in the speed of work. There must be a queue of 4 trucks behind the sheet of paper, which each loads and unloads for an hour. When asked to give me a slate sheet and I went, I shook my head in silence
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April 10, 2023
I love the OM trading network. Convenient Parking, a good range of goods.For,,Halva,, very often, a giant installment plan.Special thanks to the sales consultants.They are always patient and polite, they are well guided by the assortment.Respect.
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