МТС
289 reviews
October 20, 2022
Thank you very much to the MTS online store. Always polite managers, they will explain everything, promise. I have been using their services for 8 years now, and I hope to work with them in the future. Today, the phone went dead, which is on an installment plan, all the problems were solved in 5 minutes, the phone was taken for remortgaging, and for the time of repair they were given another one instead. Thank you again, you are the employees of the MTS store.
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3
April 6, 2023
The situation: due to your policy and my fault, my phone was blocked, just when the tariff was changed, money was debited from the balance, and with a balance of -4 rubles, I was instantly blocked
how can I top up my online balance if all online payments in banks are made only through the M-code, and SMS and USSD do not work when blocked?
If you don't want to think about how people can get out of such situations, let me think for the whole staff and owners...it's not difficult for me, probably not the most difficult task?
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5
December 1, 2023
Excellent service! Many thanks to specialist Yulia Vishnekova!!!!
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2
1
July 31, 2024
Everything is convenient and quality service
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1
June 6, 2023
Terrible communication. The employees pretend that they don't understand you. I've been waiting for the phone to be returned from insurance repairs for 3 weeks. The staff assured me that they had called repeatedly, but no one actually did it. The most negative review of the work and the lowest rating of the MTS office for Builders in Vitebsk
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3
January 12
Polite staff, does not impose anything superfluous, those. Operational support.
Eternal queues
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1
May 22
50 rubles . I'm owed for roaming
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1
September 8, 2022
The quality of service is the worst of the worst. I connected the eSIM. They said it would start working tomorrow at 10 a.m. (since the transition was from another operator), as a result, the SIM card partially earned. Inbox and internet. But the outgoing call writes a call failure. I contacted the office. All the experts there shrugged their shoulders. I've tried everything I can. As a result, clicking the network modes. The call is working. But it was enough for a day.
After that, the call failed again and that's it. I contacted the specialists through my mts. They told me that there was nothing they could do to help, contact the office. I went to the office. There, once again, all the experts thought together. And they didn't come up with anything. And they started referring to the phone (the phone was bought new 5 days ago. At the dealer's office) they said come with a passport, we will make a replacement, etc. And once again, I am out of touch due to MTS. I will have to change the operator. And I will not recommend anyone to contact MTS
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3
1
March 2, 2023
The best MTS office in Vitebsk. Otherwise, everything is quite normal and at a decent level. The girls there are beautiful
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3
September 20, 2024
They began to lag behind in terms of work speed, but everything is fine
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April 19
Good service
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1
September 20, 2023
The staff is great! They told me, prompted me, gave their reasons, and quickly made a purchase.
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1
January 30
Expensive, the Internet is bad
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May 23, 2024
Friendly staff will help you with all questions
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1
October 19, 2022
Very good customer service. Consultant Alexey solved my problem for a long time , but thanks to his knowledge
and perseverance
my husband and I finally heard the incoming call and left
the service center in a great mood. I wish there were more such responsible
and polite experts in their field.
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4
August 18, 2024
The staff is excellent, and the waiting time in the queue is disgustingly long.
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November 29, 2022
It is conveniently located, a large hall, specialists of course of different levels, but in general any issues can be solved.
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1
1
December 21, 2022
My SIM card was given to another person, although there was money on it. Now he's connected to internet banking at the same bank as me, and I can't use internet banking. I am currently abroad. I can't update the app or pay for anything. It is strictly forbidden to give the number to another client
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4
December 11, 2023
Everything is fine, the staff is friendly.responsive staff, no complaints
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2
1
July 5, 2023
Everything is pretty fast. By coupons. Nice managers. Of course, it takes a long time to process the documents, but it is tolerable.
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3
August 6, 2022
I was passing through for the first time. A large building, about 8-10 windows with specialists. While waiting in line, you can get acquainted with the product. There are also terminals to top up your account. The specialist helped to sort out my question and advise on it, for which she is grateful
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March 12, 2023
MTS personal account in the mobile application is often unavailable, and it has become impossible to view the BALANCE through the *100# service. It's very inconvenient. Sometimes there is no signal coverage on the road. It's
disgusting. Our country is not so big that it would not be possible to cover its entire territory with a stable signal in the 21st century.
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4
June 30, 2024
Very slow service. Out of 10 windows, only 3 are working.
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2
1
May 6, 2023
A good center , competent service , only on weekends when there are a lot of people , the queue almost does not move
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3
February 6, 2023
The staff in the hall is disgusting. of course, no one is rude, but the service is slow.
I switched the corporate number to an individual, lost 1.5 hours with an employee and two weeks of accounting disassembly with MTS. Since the employee conducted it incorrectly
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3
February 1
Great people
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3
December 5, 2023
the largest MTS salon in the city, I would like faster service
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3
February 4, 2021
Pros: they give smartphones on credit for 24 months to pensioners. This is a rarity in our times. There is a patient and responsive staff, for which they are greatly grateful.
Cons: poor choice of smartphone accessories - they could not buy either glass or a case for the new device. They are sent to Chinese stores. And the most disgusting thing I regretted was that I asked for advice about phones. The girl purposefully led me to the idea of buying Huawei. She bred me for a long time and correctly. But when I asked to tell me about the assortment of another brand on their showcase, I regretted that I had entered this salon. She had a tantrum. The conversation turned two tones higher and I was given to understand that I had just climbed down from the tree. I was asked to explain in detail why I need this and not that! Why should I explain something to someone? Apparently I broke the girl a percentage of sales. You need to control yourself! So if you come across rudeness, don't be surprised.
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3
3
September 5, 2023
The employee in the hall is very friendly, he will always tell you everything in fact.
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3
May 15, 2023
Convenient location there are many specialists for working with private clients, which cannot be said about the corporate department, they work very slowly, although they are very polite and courteous.
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September 29, 2024
They serve you quickly. Professionally. Parking is normal.
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September 14, 2024
Terrible connection and already with inadequate prices
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4
December 28, 2021
Excellent attitude to people, they will listen to everything, they will help you figure everything out, and the connection is good. I left them for Life a year ago, I really regretted it, now I'm back on MTS and I don't set foot here anymore. I consider it the best connection in Belarus
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2
November 2, 2024
good phones, but it's a pity not for the ruble
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August 9, 2022
An interesting salon, similar to the MFC)
A lot of staff, the number of people and the queue should not scare, all issues were resolved in 5 minutes. We told you the right actions and helped you solve the right issues
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June 18, 2023
Good service, lots of employees, there is parking.
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1
January 14, 2022
It is bright, spacious, and has a lot of staff. Polite communication. They will explain in a simple and accessible way about tariffs, phone models and other information.
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1
April 26, 2022
Fast and high-quality service, qualified specialists. I am satisfied with the consultation and service.
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April 4, 2024
Excellent)) Polite staff!!
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December 24, 2023
Polite staff, good selection of goods
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1
January 17, 2024
A large selection of goods, the queue passed unnoticed.
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3
May 6, 2024
Very good mts staff is perfect
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3
April 6, 2024
👍👌
Comfortable
Comfortable
Quickly
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1
1
August 26, 2023
Everything is fast, clear, clean, neat, a large selection of products, discounts, promotions.
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2
July 25, 2024
Long queues, slow staff.
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August 23, 2022
A good network, polite, experienced staff, a large selection of phones and accessories.
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1
April 20, 2023
Polite girls, explain everything, help you connect. They tell you everything about tariffs
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July 26, 2023
Normal consultants, choice of equipment, prices, installments.
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3
November 26, 2021
I was passing by on business. A large, beautiful room, all the operators were working, which surprised me. We were served quickly and politely without unnecessary questions.
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3
2
April 12, 2021
The service is average in terms of time. There are a lot of people all the time. The choice of mobile phones is decent. Everything can be tested and viewed. Consultants help with the selection. I just don't think there's enough air conditioning. Maybe that's how I got there.
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1