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Lago Hotel

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785
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565
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Rating 4.3
1334 ratings
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565 reviews

By default
Сергей С.
Level 4 Local Expert
May 24
Impressed, good place
Олег Черноусов
Level 13 Local Expert
April 27
We visited this hotel at the end of April 2025. Beautiful hotel, in a beautiful location, cool grounds. The food in the restaurant is varied and delicious, the mini bar is replenished every day, and the cleaning service is also available. But!!!! The gel and shampoo are just TERRIBLE QUALITY, the pillows are solid. There's also a problem with coffee in the hotel, the room that they put in is terrible, the restaurant in the coffee machines is also bad, one coffee shop in a huge hotel and then from 08.00 in the morning, if you wake up early, it's not convenient, and the queue in it is delicious in the morning, Period. And this coffee is also so- so. Well, in terms of drinks, even though we don't drink strong ones, people were indignant and spoke weakly, not at all on the level. And there is NOT enough iron in the room. Every time you call a hotel employee to iron your wife's dress, it's not convenient. It's also expensive, one shirt is 5€ Actually , I liked it 😊 I forgot about the pool, for some reason only 1 is warm, and everyone is in it, both children and pensioners. At least 1 more kindergarten was warm and everyone with children would have gone there and thus unloaded the common one.
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5
Наталья Маликова
Level 13 Local Expert
May 3
Awesome hotel! We checked in immediately after the transfer - long before the deadline. The staff is friendly! The food is high-quality, delicious, and there is a huge selection! Very beautiful locations!!! Clean everywhere! The staff is constantly cleaning up after everyone throughout the territory. Waiters on roller skates won't let you cryLots of food and snack points. Russian Russians are treated well by the Turks, they try to speak Russian. The beach is excellent, clean, and sun beds.
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M
Mikhail T.
Level 5 Local Expert
May 25
Top hotel. Everything is great, from meeting at the reception, delivering suitcases to the room, round-the-clock food and bars with branded alcohol, to staff work, animation, territory, restaurants in Alaska, abundance of food at any time of the day or night. The theme of the dinners is different every day - Italian, Asian, Turkish, Spanish, gala, just a gastronomic pleasure! Its own water park, sauna, tennis court, animation, training in the pool and theme nights every day with a new program. You don't have to leave the hotel at all, you definitely won't be bored!
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Анастасия П.
Level 3 Local Expert
December 13, 2024
The perfect place to relax, unwind and have a delicious meal. The territory of the hotel is huge, you can walk. You definitely won't stay hungry, there are always snacks. There is a wide variety for breakfast, at lunch you can also eat a lot of fish, for dinner there were always strawberries, which you could eat with chocolate or cream and wash it down with champagne. There are many different versions of meat. Everything is there.
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5
Андрей Яковлев
Level 2 Local Expert
May 2
An amazing hotel!We were there at the end of April 2025, and the weather was good! everything is within walking distance, the beach is three steps away from the hotel!great service, the rooms are fresh and clean. The cuisine is varied and delicious!There are plenty of bars on site!there is a water park for children and adults! Lots of pools, the sea is clean! The rest was at the highest level!We recommend it
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Дмитрий ш.
Level 5 Local Expert
May 16
The food is excellent, the service is excellent, the staff is friendly, responsive, the rooms are comfortable, clean, with balconies, the recreation area is super, both with and without children, the chef surprises every day with a variety of breakfasts and dinners, unfortunately he did not get to lunch, the territory is huge, 4 pools, an aquopark
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Андрей Г.
Level 11 Local Expert
February 25
Wow In general, the hotel is not bad, new, beautiful, not badly renovated) In our opinion, this hotel is definitely not suitable for holidays with children under 3-4 years old)) 1) the food in the children's area was very upset, there were only nagits and grilled cutlets from the hot meat - black burnt 2) soups, of which there were 2 to choose from, are the same every day, it is impossible to eat, none of us ate properly for 7 days, in the children's zone there were the same as in the adult 3. And perhaps the main disappointment is the lack of heated children's pools, of all the pools on the hotel's territory, only one is heated, everyone was swimming there, the depth was 1.40, the rest were empty, it was 26-28 degrees outside, the sea was warm, and the pools were icy, the children's pools looked very cool, but it turned out to be impossible to swim 4. another disadvantage, there was no children's animation at all, there were only mini discos for 30 minutes 5. on the second day of our arrival, the restaurant bar on the beach closed, where you could have lunch, this fact was very frustrating, because the main restaurant was open at a time when the child had a nap, we could not go to it, and the rest of the cafes on the territory work only according to the menu, from the choice: burgers, potatoes, pasta, pizza, you can't feed a child that much. Maybe we were unlucky because it was the end of the season, and maybe there's better animation and food in the season, but the hotel was full, which really upset us. The territory is small, there is little greenery, there will be nowhere to hide in the heat. I was pleased with the kids' club, where you can play and climb, from the age of 4 you can leave without parents. One of the advantages is grilled fish every evening, and the meat is delicious. The transfer to the airport was very long! We got to the hotel in 1.5 hours, we stopped back at 8! It took 3 hours to get to the airport, taking into account that it is a very long time to fly to Moscow at 4.30.
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Елена Васильева
Level 5 Local Expert
May 19
A very decent hotel, 24/7 food, imported alcohol, crayfish, shrimp, langoustines, fruits, meat, very varied food. Beautiful and delicious cocktails) the territory is very clean, there are photo zones, good staff, speak Russian, the coffee shops are pleasant, delicious and varied coffee. The recommendations are sincere!
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Николай Л.
Level 5 Local Expert
May 31
It's a lovely hotel. We spent our honeymoon with my wife. The highlight of this hotel is the Maldivian sand pool. Imported alcohol, bottled beer. The service is at a decent level. The only caveat: be prepared for a large number of families with children of different ages, at the end of the vacation it felt like we were in kindergarten. Would you come back again? - definitely yes!
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GhostInTheShell
Level 8 Local Expert
February 14
We had a vacation in August 2024. Great hotel. The territory is large, there are several pools and small water slides. Sun beds can always be found free. There are a lot of places where you can have a snack and drink more than just coffee. You can easily get to the city by minibus. We liked it perfectly.
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Ольга С.
Level 3 Local Expert
May 18
Super hotel! The food is delicious, the animators are just fire . Especially the yoga teacher and the darts animator . We walked and laughed heartily every day. The beach is gorgeous, the pools and sun beds are great. There are a lot of children 's rooms and strawberries - good babysitters. I recommend it!
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Сергей Антонов
Level 3 Local Expert
May 26
Everything is great, the territory, the pools, the proximity of the sea, friendly staff, good rooms, high-quality alcohol, children have something to do, animation is also a plus, but the food depends on the change of chefs, so not 5
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Татьяна Ильина
Level 4 Local Expert
February 2
Convenient location (a bus stop is a minute away, from which you can get to the center of manavgat or to the Novomall shopping center), there is also a place to walk in the vicinity of the hotel. The hotel itself is not bad. The service, staff, and animation are excellent. Suitable for families with children. There is a children's club (open from 10 a.m. to 11 p.m., without breaks).
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Екатерина Позднякова
Level 4 Local Expert
May 1
A gorgeous new hotel. Delicious varied food, red fish, seafood for dinner. Friendly and helpful staff, spacious rooms, we have our own access to the pool. Everything is at the highest level, I definitely recommend it.
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Вадим Самохин
Level 6 Local Expert
April 15
The hotel is chic, the service is excellent, the rooms are clean, it is clear that it was recently renovated. The kitchen will satisfy all tastes, in short - it's a head off. There is a wide selection of drinks in the bars, and drinks are constantly brought directly to the sun beds near the pools. There is one heated pool, so if you come out of season, you can always swim.
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Дарья Минина
Level 4 Local Expert
June 4
I would like to start with a HUGE THANK YOU to every employee of this hotel! Wonderful, friendly, diligent staff who make sure that your vacation is 100 out of 10, hard workers! Special thanks to the bartender-waiter Mustafa, a wonderful guy! Absolutely everything is perfect in the hotel: the location by the sea; various fun animations, evening shows; water park; cleanliness, which is constantly monitored; a variety of delicious food that does not end: crayfish, shrimp, ice cream, burgers, lamb, other grilled meat, fish, sweets, cheesecakes, pancakes, chocolate paste, alcoholic cocktails... just to name a few! In general, your money is definitely worth it!!😍👍
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Ермакова Светлана
Level 5 Local Expert
July 14, 2024
The hotel is beautiful, clean, fashionable. We settled right away, a big plus, food for four, everything is delicious, fruits, cherries, watermelon. A big minus is a very non-client-oriented staff, not all of course, there were several smiling, responsive guys, but in general, where the owners took this landing in the dining room, it feels like they don't understand what they are doing there at all. You order drinks, wait half an hour, or no one will return at all, some take an order, smile in person and they go on to clean the tables, they just went for drinks, spoons and forks themselves, they couldn't wait either. The standard room is a little cramped, it's a real problem for me with my back, a very hard mattress, I asked for a toper, they don't have it, I called 4 times, eventually they brought a blanket to spread, I asked for three more, they brought it, it got better. Cocktails are made poorly at bars, 4 people at the bar for a very long time, everyone turns away, as if they are busy with something, they don't even look at what you are standing, waiting, talking to each other. There are no people, a couple of people are standing near the bar and you think, when it's interesting, they will stop chatting, and see that the customers are standing, and they don't look at them specifically, Don't wave, it's useless. A big minus is not given by the iron. In other hotels, this is not a problem at all. But the sea is fire of course. The territory is beautiful, everything is stylish. Animation on 4. The motorcycle show was cool. If someone likes to leave the hotel and walk, then there is nothing from the word at all, there is nowhere to go. Honestly, the hotel is great, but I will not return, I did not have enough warmth and attention from the staff.
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vikuljev-ruslan
Level 9 Local Expert
May 11
A nice hotel. The service and the kitchen are excellent. The territory is well thought out, the beach and the pool area are nearby, which allows you to combine swimming in the sea and relaxing by the pools. There is a wide variety of food. High-quality alcohol.
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валентина я.
Level 2 Local Expert
May 31
To begin with, the hotel is beautiful, instagrammable, and well suited for young people The food is good, but the chefs are sometimes in a hurry and under-cooked (like shrimp, squid) in general, the staff is doing a great job, but for example, the guys on roller skates very rarely come to the children's water park area, although I think that you should go there first because the bar is not so close On the downside, there is a terrible hair dryer, (you need to hold the button while you dry your head) there are no pots for children on request Bottled beer is only available at one bar, which is +16, and there is no iron in the rooms.
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Коршунов Д
Level 6 Local Expert
May 28
Nice, modern hotel. The renovation was done recently. The cuisine is good and varied. The waiters don't have time to prepare the tables after the people have eaten, but the issue can be resolved. There are slides, which are a bit monotonous, but you can have some fun. The pools are not deep, but sufficient. The sea is good, the entrance is normal, it goes deep quickly.
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максим зайцев
Level 12 Local Expert
July 12, 2024
A wonderful hotel! The rooms are modern , clean , nice , wide beach , clean pools, there are enough sun beds on the beach and by the pools, you do not need to borrow in advance. The food is standard Turkish, the days of the cuisines of the world alternate, the bars are normal, an excellent coffee shop and pastry shop. Waiters on roller skates deliver drinks, ice cream , in the heat. The animation is noisy and long, those who like it quieter are better off in the first building, it's also quieter by the pool. I liked the Maldivian relax beach. In general, I liked the hotel. The minus is smoking by the pool and hookahs on the animation!!😰 If you get near it , it 's tin , you can suffocate ! You lie there sunbathing for a couple of hours, a man comes and starts smoking, and aerobatics - leave a smoking cigarette and go for a swim in the pool....
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Екатерина Ерастова
Level 4 Local Expert
September 21, 2024
An amazing hotel for your money. Yes, there is not a very wide variety of food choices, yes, cleanliness used to be lame (in the room itself - we had a superior). The staff is English-speaking - for some it will be a significant disadvantage, and the young man and I do not speak fluently, let's say so. The areas with pools and slides were my favorites! The sea and the beach area are clean and comfortable to stay in. Repairs are fresh everywhere - for the period August 2024. Will we come back again? I doubt. But only because we don't like to go to the same places. And so ... if you are looking for a hotel without children, then this is a great option - families at a minimum, but even if there are children, they are always and everywhere (restaurants, swimming pools) in a separate area. Cleanliness bothered me personally: the room was poorly cleaned and I had to inform the reception for a more thorough cleaning. But I don't want to deal with these issues on vacation, so I don't want to return at this point.
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Роман Соколов
Level 17 Local Expert
May 14
My wife and I stayed at this hotel from May 1 to May 8. It was our honeymoon, and we lived in a room with access to the pool. I would rate the hotel at 4 out of 5, but I want to share my impressions with you so that you can make an informed decision. If I had known about some things, I would have chosen another hotel. I hope that the administration will take action and I will be able to give the hotel a 5 out of 5. Positive: ✔ Design and atmosphere – stylish, thoughtful branding, beautiful locations. ✔ Food – excellent cuisine, variety and quality on the level. The territory is well maintained, convenient zoning (especially the separation of zones for families with children and 16+). ✔ Staff – special thanks to SOME of the guys, namely: EFE, Rizvat, ARDA for their professionalism and creating a pleasant mood! ✔ Swimming pool and a room with access to the water, comfortable accommodation. Now to the cons: 1. Incompetence of the reception staff -Problems with the room: Multiple water leaks, lack of an operational solution, and replacing the room only after your categorical request is a clear sign of poor organization of the accommodation service. -Deception with branded bags: If all the guests have bags, but you were told that you need to write a review, this is manipulation. The staff either doesn't know the rules or is deliberately misleading. -Changing names on badges: It's weird and undermines trust. If employees hide their real names, it may indicate poor management or even unofficial hiring. 2. The bar and the lack of standards Different tastes and serving of the same cocktail is a sign of the lack of technological maps and quality control. The manager's phrase "I don't like longyland either" is not an excuse, but a demonstration of indifference. If the manager can't influence the quality of drinks in his bar, then who can? 3. The language barrier If most of the staff does not speak even basic English, this creates discomfort for international guests. Does the hotel position itself as a premium hotel? Then it's unacceptable. 4. Conflict by the pool and discrimination -Turkish guests "booked" sun beds and did not appear on them for almost 2.5 hours, but when a Russian-speaking man (with a disabled child, as it turned out later!!!!) He took one place, he was aggressively kicked out. The staff does not control the "towel" seat reservations, which led to a conflict. If the hotel had introduced the rule "the sunbed is vacated after 30 minutes of absence," such situations would not have occurred. -Aggression and inaction of the staff: Instead of understanding the situation, the staff simply asked the Russian-speaking guest to leave without offering an alternative. And when it turned out that he had a disabled child, it became doubly outrageous. Discrimination: If there had been a Turk in the place of the Russian-speaking guest, I can assume that the staff's reaction might have been different. Conclusion The hotel demonstrates systemic problems: -Lack of service standards (bar, reception, housekeeping). -Insufficient staff qualifications (language, response to complaints). -Passivity of management (they don't solve problems until the guests start making trouble). -Discriminatory practices (different treatment of guests depending on nationality/status). Fruit and wine are not apologies, but an attempt to hush up the problem. If a hotel wants to maintain its reputation, it needs to: , To retrain staff. Introduce clear standards of service. Appoint those responsible for conflict resolution. If you are already apologizing to the injured guests, then offer more substantial compensation for the inconvenience (for example, SPA).
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Станислав Воронков
Level 13 Local Expert
March 31
It's a great big hotel. Lots of places to eat, that's the most important thing) Of course, people are not such vacationers, especially our compatriots. This is a good tradition to take a sunbed at 5 a.m. and leave, but if you don't drag them in, they will be offended. Bars, waiters on roller skates on the street, drinks are not bad. The views in full seaview are cool, especially at sunset. Dancing or a program every day. Water park. Children's club. We're thinking of going there again this year.
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Даниил Denuo
Level 4 Local Expert
May 4, 2024
Excellent and pleasant hotel, completely rebuilt in 2022. Positive: 1) The interior is made with style, there are many locations around the hotel, there is something to do, it's nice to relax 2) excellent food in quality, good choice, there are "special" evenings in the evenings (for example, Mexican / Italian cuisine) 3) the presence of a coffee shop, dessert, bistro, bars (alcohol is also of reasonable quality - a lot of foreign), etc. 4) the first line, its own good beach by the sea 5) Stable Wi-Fi everywhere 6) good service, pleasant staff (except for the reception, perhaps) 7) the presence of pleasant evening programs (without vulgarity and the bazaar station, everything is stylish and pleasant) Minuses: 1) The repair, of course, was not done without flaws - in almost all rooms the problem is that the water in the shower goes extremely slowly (I had to call the technicians twice in a week), there are general repair flaws, but they are insignificant 2) reception - of all the staff, these are probably the least pleasant and friendly people. The expression on the men's faces at the reception is eternal fatigue and the feeling that the guests owe them something 3) the SPA is weak enough - the sauna is frankly cold (or it was set to a minimum temperature every day), the hammam (real Turkish) is also not fully functional, the steam room is OK Summing up, I recommend the hotel, it is clear that the management is trying to create a comfortable atmosphere for relaxation. Probably one of the best hotels in Antalya. Moreover, the price-quality ratio is pleasantly surprising
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Елена
Level 2 Local Expert
June 1
Excellent hotel in everything! The food is delicious and varied, beautiful locations, attentive staff. Interesting evening shows. Cool coffee shop! I would love to come back again!
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Полина Ахцигер
Level 6 Local Expert
May 17
We stayed with my husband at the hotel from May 1 to May 8, spent our honeymoon in a room with access to the pool, I will give the hotel a 4 out of 5, but please carefully read the cons of the stay and my stories, if I had read something like this, I would have chosen another hotel, I believe that all this can be fixed, and it will be 5 out of 5. Among the advantages: stylish, lots of branding, great food, excellent territory (in season, that's for sure), interesting locations, competent separation for guests with children and 16+. I want to say a special thank you to EFE, Rizvat, ARDA, you are super! Excellent cocktails and a pleasant mood are provided. Overall, it's a pleasant hotel to stay in. And now to the cons: 1. The resh staff is incompetent. we checked into room c, the rooms are nice, but the audibility is very strong, water started flowing from the shower to the bed (!), we nicely solved the issue at the reception, called the master, everything seemed to be OK, but on the second day the same thing happened when I offered to replace the room, they said there were no rooms, they called again Masters, but guess what happened on the third day? The water was pouring out to the bed again, and after I ran to the reception in a towel, furious, they immediately found several rooms to move us. Also, on the first day, I saw that the hotel guests were carrying branded bags, I went up to the girl at the reception, asked what was needed to get the bags (if they were for guests with children or something), they told me that I needed to write a review in a book, I was in a good mood so far and wrote specifically to this one to the girl (you can cross it out, I changed my mind), but if you asked for a review, please, I took the bag), then I found out that all the guests had bags, it just wasn't in our room, so I was deceived?)) Why didn't I mention any names? Because every time all the girls had different badges and different names, when I directly asked what the girl's real name was, I never got a clear answer) 2. The bar's crew is incompetent. Obviously, there are no technological maps for making and serving cocktails, since every time you order the same cocktail, it will be a lottery of what tastes and what looks like. And when we talked to the manager and the manager(?) When I heard from one of them, "I don't like longyland at the Piano bar either," I wondered if the person above me was burning out, and who, if not you, could influence this? Can I come to my consultation, I'll tell you how to fix it) After my conversation with them, the bartender, a blonde girl with short hair, did not want to serve us, just turned around and left, saying something in Turkish to her partner, I think she did not say anything pleasant) 3. Most of the staff does not speak anything in Russian, even in English, even a minimal amount It made life difficult, because I do not know Turkish. I asked twice in English to replace the waffle robes, they brought waffle robes again, then they brought fluffy ones, but they did it once, 10 times) 4. Now is the most interesting(!) The situation we have witnessed. Some hotel guests who allow themselves to "occupy" the sun beds on the first line with towels and leave for a hundred hours were not prepared for the fact that someone could also "occupy" a place. A family from Turkey, who "occupied" 4 sun beds in this way and left for at least 2.5 hours, a Russian-speaking man came, stood for a long time, then folded one of the towels, laid his own and lay down. When the family returned from Turkey, which happened about 40 minutes later, the head of the family began to drive the man away very aggressively, shouting in English, the hotel staff began to approach, there were 6 people, but read paragraph 3, no one could explain anything to the Russian-speaking man until a girl in a blue uniform came and invited the man to leave to another place, when he asked why he couldn't take this sunbed with the same towel and the same bracelet and had to leave, he didn't hear anything intelligible in response (well, what can I say, everyone understands that it's wrong to "occupy" sun beds), at that time the head of the family was taken away to the side. At the very end, the Russian-speaking man says that he needs to be on the first line, as he needs to take care of a disabled child. My heart was breaking. While this conversation was going on, the boy came out of the water with blood from his nose. After that, the man, the boy, and the woman in uniform left. The story is made worse by the fact that I am a disabled child and my husband is disabled. And what we have seen is a direct discrimination based on nationality and people with disabilities. Very, very unpleasant. I also told the manager and the manager this story, they didn't know about it, although it was day to day, and there were a lot of staff. By the way, as an apology after all this, a plate of fruit from dinner and 0.5 glasses of wine were sent to our room. Thanks, of course, but you shouldn't have))) More from personal comments: uncomfortable pillows, wi-fi works so-so, and old TVs with 3-4 of the strangest Russian channels, it seems to me it's time to replace them with any where there is a smart TV.
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Алексей Размолодин
Level 10 Local Expert
December 15, 2024
Overall a good hotel! The service is mediocre, especially at the beach bar! For some reason , poorly washed dishes 🤷♂️Alcohol and cuisine are normal! There is an 18+ recreation area with white sand, a water park for children and adults, a beautiful territory, good pools. In general, a good hotel, the service is up to date and it will be great! It works only in the summer season. The rooms are good, we had a sea view - super!
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Эллина Манакова
Level 3 Local Expert
August 2, 2024
Positive: It is beautiful, fresh, modern, many locations for photos, a large swimming pool, good food in the main restaurant, delicious desserts, a good children's table. Minuses: Poor service, poorly cleaned, rude at the reception, small territory, entering the sea through the plates Features: the hotel is not a family hotel, there are many 18+ zones, including the advertised Maldivian beach, the restaurant has a separate area for families with children and 18+, they also settle on different sides of the hotel. Please note that by default, standard rooms are attic rooms with small windows, all others with an additional fee. "Garden view" is a view of the parking lot at the back of the hotel. “Sea view" - sometimes to the parking lot at the side of the hotel and a side view of the sea. In general, a good hotel, but it does not justify the claimed reputation.
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Elena K.
Level 5 Local Expert
December 13, 2024
A cool hotel with polite staff, many speak Russian. The food is great, the alcohol is good. Breakfasts for children in their dining room, tables and chairs according to height. The rooms are cleaned super every day. I advise you!!!
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Зайнаф
Level 6 Local Expert
December 18, 2024
Excellent family hotel, I recommend it. The food is delicious, the sea is nearby, good and varied animation. The territory is large, everyone will be able to find leisure for themselves.
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Инна Б.
Level 7 Local Expert
March 8
Super hotel! Let's go back again! The pool is cool, unreal, and clean! The food is excellent, the drinks are excellent too! The room cleaning is excellent! The staff is polite and helpful!
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Инкогнито 2268
Level 5 Local Expert
September 16, 2024
Everything is fine in this hotel. Very stylish interiors, lots of places for Instagram photos, beautiful comfortable furniture. Bars, restaurants, animation - everything is at the highest level. But the daytime sports movement is something I have not seen anywhere else. Yoga, strength fitness, sports on boots, cycling in the pool. Good alcohol and food. Definitely recommend it!
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Сергей Л.
Level 7 Local Expert
May 11
We had a rest from 2.05 to 09.05. We gathered spontaneously. Liu Resort was in the stop, we were offered this hotel, which is also relatively new. I must say right away that you should not expect premium / luxury, but this is a very decent top five. The hotel is quite large, with about 500 rooms, a solid entrance group. Among the advantages: a wonderful view of the sea, the first line, large pools, lots of good wooden sun beds, many bars on site, street waiters on roller skates, delicious coffee is made in the hotel, however, you have to stand in line, but it's worth it. The owners didn't skimp on the identity, everything is branded, they give out branded beach bags, stylish furniture everywhere, good repair in the main lobby and lobby. Probably the top four in terms of food: freshly squeezed apple, carrot and vegetable juices for breakfast, omelet/fried eggs are cooked by the chefs, some hot dishes for lunch and dinner too, the choice is decent, however, there were shrimps only once a week, and there were few fruits, only orange, grapefruit, apples, pears, medlars were given for a couple of days, but no pineapples, watermelons, melons, kiwi or mango. It may not be the season yet in early May, however. The rooms are tired, in some places the wallpaper is coming off, there is one 160 cm double bed and one single bed next to it, and so supposedly in all rooms with sea views, we were told that there is simply no kingsize room in the hotel. The pillows are uncomfortable, the linen was with a hole a couple of times, cleaned every day, but so-so. I'll say this, the hotel itself is cheerful, stylish, the staff is friendly and helpful, the rooms and corridors are a little tired of them, but generally normal. During our stay, they believed that the weather was cold, there was a common VRF Daikin system for air conditioning, either the entire hotel system was working for cooling or heating, we were told that the cooling system was not working now, they say, open the windows at night if you want. Therefore, for 3 days at night, a strong noise was heard from drunken guests after one o'clock in the morning. After 4 days, the air conditioners were finally turned on. The show on the stage ended before 11, then the disco until about one o'clock, then some of the buffoonery until morning, which makes it difficult to sleep, this is a minus of the rooms with a view of the sea. To sum up, I was very lucky with the weather, I liked the hotel myself, there were no high expectations, so everything is very decent, we put a solid four, because of the rooms and food.
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larisa k.
Level 12 Local Expert
February 13
Great big hotel. It was completely renovated a year ago. The food is great, lots of space, beautiful beach and pools. October is a great place to relax.
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Светлана Ф.
Level 6 Local Expert
November 10, 2024
Clean, very tasty and varied, with full occupancy there is enough of everything, good animation, decent drinks in bars. The territory of the hotel is not large, everything is very compact, the rooms are standard, also not large, there is little greenery. The sea is wonderful! Thanks! We had a great rest!
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Ирина Крапивина
Level 4 Local Expert
November 13, 2024
I really liked the hotel. Everything is at the highest level, the price / quality is super. Service, food, territory, entertainment are all in the top five. A small child really enjoyed relaxing in this hotel, there is a lot for children, although the hotel is positioned as for adults.
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Кирилл М.
Level 7 Local Expert
August 1, 2024
Great hotel, great food! We wrote below about the scarcity - in my opinion, there is even an overabundance of food! It is very convenient that there is a good playroom for children - in the evening it is very saving. At the entrance to the sea with slabs - go to the left of the pier, if you look at it - there is a large area where there is sand and there are no slabs (keep in mind that the depth starts very quickly).
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Сергей
Level 9 Local Expert
May 24, 2024
Not a bad hotel! Renovated in 2022 ! There are many bars , swimming pools , a private beach by the sea , a water park ! Well-renovated rooms , fully equipped , mini bar is free , replenished daily! A big stage where events take place every day ! There is a white sand beach and a pool with azure water! If you are not a fan of parties, choose a view of the city (the hotel is noisy until 1-00) Of the minuses - creepy cocktails at bars (they pour as the hand takes it )
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Lili Bauer
Level 3 Local Expert
April 8
Great hotel! There are so many different locations, the cleanest rooms, delicious and fresh food, activities for children, cleanliness and freshness in the hotel! Thank you for such a service!
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Светлана M
Level 7 Local Expert
May 11
The hotel is beautiful from the point of view of the photo zones, that's all. I read the bad reviews before I arrived, I thought maybe people were picking on me, but no. I'm not particularly fussy about food, but there aren't even strawberries in season, I've only been to dinner once. In all hotels, it is 24/7 for breakfast, lunch and dinner, what is the problem here is unclear. Cleaning is a separate story, everything is here, and the room takes about 10 minutes to do everything about everything, they don't steam, they don't wipe strawberries on the floor for the second day. The bed is not being made at all. Oh, I have a photo after the first day of arrival, they came to the room and this is the cleaning. I came to the guest relief to swear, they said there would be a surprise tomorrow, and I took a picture of him too. Well, such a surprise, I added more hemorrhoids. We don't have any children, there's no one to please with this sheet with the bears they put on it) The iron is a separate kind of art, it's not in the room, I'm calling to ask them to bring it, they say they won't let me put it in a bag and they'll iron it for the money, I say I'm running away in 10 minutes, my friends are coming to me, they can't help me, I yelled at them, said I'll write a bad review, they started calling to apologize in the evening, the iron was brought, but I didn't need him anymore. They explain with safety precautions that the client left and the hotel almost burned down, I say where is the logic, I can burn the same bed with a cigarette. In short, if you want to spoil your mood regularly, welcome. I chose it based on the principle of novelty and beautiful photo zones. But I think for this money you can go to a hotel better than 100%. The Titanic was only 20,000rubles more expensive, but I thought it was too old, I won't experiment like that anymore. There are no crumb balls on the sun beds by the sea, only on the pool. Of the advantages, there is a beautiful white forest where the Maldives beach is, the food is not bad, but it's hard for me to say there are always fish and vegetables everywhere. But even salmon for breakfast doesn't happen, maybe once a week, it's also unclear what the problem is. There is always a lot of it in all hotels. I hardly drink alcohol, but there's not even a nice champagne or wine here either. The youth contingent is more diverse, there are many Russians, Poles, Lithuanians, Ukrainians, and fewer Germans. Sports entertainment is also available, I really liked it. But I would never send any of my friends here. Juices mixed in Ararats. There are fresh ones, but also, thank God, you don't ask for orange juice, so they squeeze out their mixes and drink them, yes, there are no delicious questions, but what is the difficulty of making orange juice if the guest asks. They did it to me only once, and all the other times they refused. There are no answers to all requests. I don't think that's what you want on vacation. The audibility in the hotel is very good if the room is on the sea, then the whole party can be heard, the doors slam loudly, it's not critical for me, but if you like to sleep, then from 7 a.m. everyone starts slamming doors. Qr codes do not work on sun beds, I made an order 2 times, they didn't bring anything, I write to the guest relay, they say we are testing. I worked the day before yesterday. And so everything works out here.
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Анастасия К.
Level 12 Local Expert
May 12
Cool hotel ) we had a rest with a large company ) the price is quality , but the big disadvantage is the staff , who are like sleepy flies and poor room cleaning . Delicious food , good show program , separate respect for the cafeteria on the 0 floor ( top barista )
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кира к.
Level 4 Local Expert
May 29, 2024
Hello everyone! I am currently staying at the hotel on May 29, 2024, the hotel is beautiful, the renovated interior is super. The sea is great, there are a lot of sun loungers. Great water park, kids club. Animation is not much. But the food is 3 ⭐️⭐️⭐️ for my family it is very important when the tour in May costs 300k . I didn 't see anything except chicken and fish . 1 they gave mutton once. The advertisement declares sea products, fruits, sushi and red fish for breakfast. Unfortunately , there is nothing . The season of strawberries and cherries, they have only apples and oranges.I do not recommend it
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Елена Шпедт
Level 12 Local Expert
December 28, 2024
Great hotel. After the renovation. Especially for families with children. There is a buffet for children, which is very nice. But there are not enough greenery and flowers on the territory.
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Диана Саруарова
Level 2 Local Expert
September 9, 2024
Greetings to all. We are staying with my wife at the Lago hotel, the hotel is as comfortable as possible! Here you have everything for photos of social networks and for family holidays. Freely available, you can easily rent a car at affordable prices. Kanekei's manager is a very pleasant, polite girl. I advise everyone, the food is 10/10, the cleanliness is 10/10, and the layout of the entire hotel is all nearby and is reasonably along the way!
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Екатерина Г.
Level 7 Local Expert
October 13, 2024
We had a rest with our family (two adults, three children). The hotel is wonderful, very tasty and varied food, lots of entertainment, the territory is large. The service is at a decent level, the staff is polite and friendly. We liked everything very much.
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Светлана Дунаева
Level 3 Local Expert
June 8
A wonderful place to relax with family or friends, and if you're on your own, you won't get bored at all. The show program is top notch! The staff is 100%, the cuisine, the bars, everything is gorgeous
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Ирина Л.
Level 5 Local Expert
September 19, 2024
We just arrived. We had a rest at the Lago hotel from September 11 to 18. I want to share it. We liked the hotel. The number of rooms is the same. True, we took a standard room with a lake view, but we were given a sea view. We were very pleased with this. The area is very beautiful. There are many bars with high-quality beer and alcohol. Good evening shows. As for the food, we were delighted for the first three days, and then we started to find fault. There was no roast lamb . Red fish is not edible. These are some kind of salty scraps. The sushi is just disgusting. And so there are a lot of things. You can choose. The waiters work perfectly. No queues for food. The tables are always free. The territory of the hotel is very well monitored, everything is clean. The flowers are well-groomed. But the disadvantage is on the beach. The beach is very dirty. The sand has probably never been robbed, it's very dirty. It's full of cigarette butts and all sorts of small debris. The deck chairs are very dirty, especially in the foot area. They should be advised to rinse everything with kerch. And so there are plenty of sun loungers, there are always free ones. Yes, and as for the smell of the sewer, everyone wrote about it. He is present. And at the Maldian beach and in some other places. And so I can recommend this hotel. We are happy with the rest.
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Ольга Мелихова
Level 9 Local Expert
October 27, 2024
The hotel is wonderful!!!!! Great location, rooms!!! The rooms have everything:cotton swabs,discs,soap,washcloth,slippers, bathrobes,shampoo, shower gel, etc!!! Excellent cuisine, a fire bar, champagne, wine, whiskey pouring down to Chivas!!!! The beach is super, the first line, came out and fell! The pool is super, there is a heated one!!! I am very pleased with the hotel!!!
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