Senseless bureaucracy and formalities, operators cannot solve any issue in a way other than "write an official letter", the pick-up point is far from everything, the office is sealed with rules, restrictions, laws, queues, there is no repair, it is cold and dirty, no one needs anything, everything is difficult and time-consuming. A dying office with a service from the last century. I advise you to avoid it.
We work with DPA as a legal entity. Everything is very good. It is convenient to place orders in your personal account. The shipments arrive on time. Well, the girls are the coordinators of the Lipkovskaya beauty))
The company is a bit murky. to deliver a parcel from Russia is a whole quest with a kickback. the operators can only apologize and mumble something indistinctly. communication is based on the principle of "the fool himself". they rush to call back and safely forget about you. the package was not delivered to the point - they are not to blame... Go to the end of the city and get it. no one is moving to solve the problem. in general, it sucks completely
Boorish attitude and insult from the director of the Gomel branch of Greedy Dmitry. You won't get any apologies. The client is always right, it's not about Dmitry the Greedy! All applications are accepted verbally from their friends for personal numbers, all others are kicked off. There is an idea to switch to competitors!
I often send it by this company.
I don't have to do it once, but in general, queues for receiving / sending cargo are rare (maybe I'm just lucky). Regarding the delivery, there are shoals, but not critical ones. They try to comply with the deadlines.