Although the hotel is very crowded, there is a very insufficient number of staff. Most pools don't even have lifeguards. You're waiting in line for minutes everywhere, you can't find a place to sit, including in the dining area.It is the most uninteresting and filthy hotel I have stayed in. I made this comment a little late.I made the holiday on 20.08.2024. I warn everyone around me that you will regret it.
Great hotel
We stayed there with the whole family
There is a cool water park on site
There is both an indoor pool and an indoor one)
There is animation and a kids club for children))
The children were delighted 😍
Thanks a lot
Let's go back again 💋
An ideal place to relax, everything is nearby and you don't need to strain yourself if you want the sea in front of your nose, snacks are at hand, you can jump from the balcony to the pool)
It's a wonderful hotel, it's not the first time I've flown, but I'll remember this hotel for a long time. The food is good, I won't say wow, I've been to hotels where they served fish in salt and ice cream cake, and grilled vegetables in front of us, gave crayfish. There were no such delights here, but there was a lot of food! Everything is delicious, they gave me shrimps and mussels, it suits me. In addition, food and drinks are available around the clock! Cocktails are not very good, but tequila is very good😅
The service is at the highest level!!! They can be said to be removed from under your feet. The room service is also at the highest level! The waiters are all polite, ready to communicate!!!!! The rooms are clean, towels are changed every day, bed linen was changed 3 times during our stay - this is very cool! The beach didn't upset me much, it's rocky and it's not comfortable to go into the water without slippers, but that's not what upset me. Algae and grass are not removed from the measure, it accumulates and it does not look very ((( the sun beds are not comfortable, there is no soft layer, it will not work for a long time, but the sun beds are corrected every evening and the garbage is removed from the sun beds throughout the day!
There are 7 bars, if I'm not mistaken! It's very cool! The variety of drinks is very pleasing. The bartenders are cool, too, for any communication, it is very pleasing. I didn't have enough of my favorite hot chocolate, but that's nothing. Ice cream is served from 11:00-23:00, there was no such thing in any of the hotels (((( the hotel is located a little far away, but for me it does not play any role. The only thing is, I love shopping, and the hotel has too expensive shops. But again, if you participate in the active life of the hotel, it's nothing. Roller coasters are something. For both adults and children. This is a real water park, we bought up a lot. There are also those that take your breath away, and there are more calm ones. Actually, I forgot to mention animation. She's good, she's there, the evening shows are generally gorgeous, DJs, discos, karaoke, a separate conversation about children's animation. She is bombastic, children are not given paid T-shirts, etc. they are just engaged in, but there are no Russian speakers in children's animation, although 80% of the hotel's guests are Russians🤣
We didn't even hear about animation at first. They didn't know what, where, when, and then they swayed, found out and started hanging out. There is a Russian animator, a girl from Ufa, I forgot her name, she told me everything, showed me, she is very friendly. The rest was a success. Would you go to this hotel again? Definitely yes! Thank you for your attention ❤
Nice hotel. all privileges are at your disposal, the food is delicious as well as drinks, various shows and good music, there are restaurants. only the door stuck, but they fixed it right away, I won't even put 4 stars for it, 5 at once!
The hotel is large, it was a little difficult to navigate in the early days, but we quickly figured it out. The quality of the room is excellent, the food is just a gastro shock in a good way. Entertainment is also varied and interesting. The WiFi in the room is weak, but we didn't really sit there, just spent the night.
The worst hotel, with the worst service. Visitors are treated with disdain. There is little entertainment. Rooms are not cleaned. I do not recommend this hotel
I thank the hotel and the staff, the owner of the hotel for a wonderful stay!!!
Everything is thought out for vacationers in the hotel!
The staff always responds to some request or problem, says "no problem".
Everything is clean, beautiful, well maintained!
I really liked the parties in the evening!
Well done!!!
I am delighted with my vacation this year!
We had a real rest!!!
Everything is in abundance!!!!
Thank you that there are hotels that allow you to relax 100%!!!
Prosperity and abundance to you!
Happy tourists!
I will lower 1 star, since in some places repairs are already required, plus none of the simulators in the gym are working) otherwise everything is great, the kitchen is amazing with a variety of dishes, the territory is large, there is a place to walk, brand new deck chairs, animators do not let you get bored, in general we liked it, if possible we will definitely return
Room cleaning suffers, the room stock is tired, the food is normal, the animation is average (there is no information about what and where it will take place), the sea is clean and warm
We returned on July 13, the hotel is excellent all inclusive,the staff is friendly and polite,food,ice cream,booze, both alcoholic and non-alcoholic drinks flow like a river, all kinds of varied food,a lot of fish dishes, meat,sushi,crabs,squid,desserts.The sea is a 5-minute walk away.The room is cleaned every day , the bar is replenished daily with a variety of drinks.The child had a birthday, the hotel congratulated, a cake, fruit and wine were brought to the room for adults🤣 We are very happy with our stay and the hotel.
The most fun hotel! Animation is at the highest level, for the first time we wanted to go back. Thanks to the animation guys, they didn't let us get bored!
We had a vacation in early September 2023 with friends and one pair of parents (pensioners)! Everything was perfect, but 1 night before departure, all the money was gone from the parents' safe... upon contacting the reception, even we were taken to the security room, where they listened and shrugged their shoulders🤦🏼♀️ offered to call the police, called, arrived and they also listened😂 after... offered to drive to the nearest branch to the police and write a statement (at the same time, the first suspect will be the spouse) it takes 3 days to consider it ... (we have a plane tomorrow) at the same time, you need to hire an interpreter, although all the money was stolen from us! And then they said... write a refusal or we'll take you to the department anyway! It turns out that they already have their own statement (they put a person in a desperate situation and have to write a refusal). P.s the amount was not small
There is a kitchen for 5, very different dishes and a large selection, a hotel for families with children, a lot of animation and a water park have been done for them.
The hotel is on the highway, there is no city nearby within walking distance, the hotels have shops for both branded goods and souvenirs
We rested from September 21-28, 2023, the food is very diverse and delicious, counted only 22 types of olives, once they only gave seafood, the animation is very weak, not interesting, after it disco acid begins, the rooms were cleaned every day, they did not put slippers on arrival, so I took it myself from the cleaning cart, 1st floor shops, there are Polo, the prices are too high, the production is Turkey, but the quality is very good.. , separately about the beach, if you are eating with a child, then you definitely are not here, the beach is so dirty, all in cigarette butts that are not removed from the word at all!!! The sun beds are broken and dirty, without mattresses, in general, the first time I saw such a disgusting beach, it's better to swim in coral, the pool is clean, the sun beds are mesh, clean, the hotel clearly pulls only 4 *, disposable!
The hotel is a bit old, the furniture in the rooms is old, but the renovation has improved the situation. The food is excellent, shrimp in a salad, mussels, fish, chicken, lamb, in general, it is not monotonous, food can be taken out of the restaurant, sweets, etc. The alcohol is good in the lobby bar, there is even a red label. At night, the disco is up to 2. There are excellent slides and a swimming pool for small children, and very steep slides for adults too. The sea was cool in May, but we swam a little bit. To get to the beach, go through a tunnel that is illuminated and clean. It's not stressful at all. There are plenty of bars.
An anthill without a territory is aimed at local recreation - a cult of food, a bunch of restaurants, they can't offer anything else! On the road, someone built a hotel, the cost of which is not 650 thousand, but max 300 tons and then you will break off🤣 we do not recommend!!!!
Positive:food, animation, lots of sun beds, location from the sea. Cons: dirty beach, no mattresses on beach beds, poorly equipped pier, staff hardly speaks Russian.
We are very happy with the hotel, I did not find any disadvantages at all, except that if the windows overlook the amphitheater and the disco, you will hear music in the evening. But it didn't bother us. The food is very tasty and varied, there is everything for every taste! We had a rest in a large company with children of different ages. Everyone was satisfied!
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2
Евгения Еремина
Level 5 Local Expert
November 26, 2024
The gorgeous territory of the hotel. A gorgeous hotel. Luxury rooms on two floors. I've been vacationing a lot, this place really hooked me. I recommend it to those who love aesthetics and comfort
The hotel is a children's, but not a comfortable pool for the youngest. So the frog is connected to the slides, they can kill you. Cold pool if you go in September and later. A high staircase to get to the beach, there is a special means for lifting wheelchair users, but children do not lift. There is only one clothing store nearby. It is necessary to get to the shops with two stops .
Those who write rave reviews - I'm sorry, but you probably just haven't been to really good hotels. The hotel is not bad, you can put 4, but not 5.
The main disadvantage (for me, anyway) is the beach across the street, across the highway. There is a tunnel from the hotel, but you will hear the sound of passing cars both in the room and on the beach.
The food is of high quality, the vegetables are cooked very tasty. For lunch, the choice of food is small: one chicken dish, one beef dish, grilled sea bass. By and large, this is quite enough, but not for this price. If the hotel cost at least 30 percent less, then yes - you could say that everything is great. There's more food for dinner. There are no watermelons! Just a shock))) the desserts are delicious.
I was at Cristal in Belek - it's heaven and earth.
The rooms are old, there is no kettle in the room. But there are disposable slippers)))
The SPA is a mess, but the hama and massage are great.
They don't have time to clean up. At 14.00 we only reached our room, but at that time we came to rest - as a result, the room was not cleaned.
Positive:the water park on the territory is cool for children, there are many food outlets, the food is high-quality, delicious.
Summary: if you take a hotel for some kind of promotion, with a good discount, I recommend it, you can go, for the full price, it's not worth it...
I want to share, we were in this amazing place, the hotel is on top, everything is fully included,everything you want, alcohol, water, sweets,ice cream,plenty of food!!!! The pool is huge, the water park is super, especially the butterfly slide!! I advise everyone, I really enjoyed my stay at this hotel, the staff is responsive, everything you need will help.
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2
Натали Степаненкова
Level 9 Local Expert
July 17, 2024
I leave an honest review, because I understand how hard it is to navigate when choosing a hotel! I have been reading reviews about all the offers from the tour agent for a very long time and honestly did not consider this hotel. Then, somehow everything was quickly resolved and we took a tour from July 6 to July 13, 24. We flew through redwinks and fanansan. There were no delays, everything was clear. The bus was waiting, we got on and went. We took everyone to the hotels for 3 hours, this is a minus. But a separate transfer is 6000 rubles, so it's fine and so. I also drove back everywhere for 2-3 hours. That's how lucky you are! The hotel itself is huge, with more than 4,100 rooms. We lived on the 4th floor with a view of the field, the sea on the left and the mountains on the right. The balcony is not big, the chair under my husband broke, they replaced it without any problems and did not say a word. The room stock is normal, not bad. My husband did not like that there are no carpets in the room and the audibility is strong everywhere. These moments did not bother me. Cleaning reached us after 3 o'clock in the afternoon, it is not always convenient, since the child was resting.The bar was replenished daily. Towels were changed. For the beach, we received towels at the spa. Breakfasts, lunches and dinners are of the same type, but there was a lot of food until you try everything. There wasn't enough delicious fish, it was grilled and red at the end, but not enough. The rolls are not very good. The rest of the food is fine. The staff is helpful, they will always prompt, help, and clean up. The staff is supervised by managers, wonderful people. There are great bartenders in the bars, they make delicious cocktails. The alcohol is good, imported. Animators for both children and adults are wonderful. There is a children's playground where you can leave your child and relax in peace, he will be brought to you anywhere, or they will dial a whatsapp. They will feed, play, make a grimm, take you to the toilet. There's a show every night. The sea is a couple of minutes walk through the passage. Clean. The entrance is excellent, but if you are very sensitive, take aquashouses. There's also a bar and food. 2 water parks, children and adults will love it, it's gorgeous!!!!We've had plenty of fun, even on extreme children's slides))). Rescuers are sitting everywhere, monitoring, but there are no special prohibitions.
The doctor at the hotel speaks only
Turkish, but there is an interpreter. He calls doctors if necessary and through him you can order medicines with delivery. You can get to the bazaar by bus, for three it cost 540 rubles there, and there we did not figure it out, we got to Novomall by taxi from the bus stop in Mavgat for $ 8. The round trip cost us 2,700 rubles, this is to Novomall. There's a great souvenir department, and a Russian-speaking guy from Kyrgyzstan. A girl in a niqab speaks Russian at the pharmacy. She suggested that it was better to take it. I went to the club from the hotel with the animator and the guys, 15 dollars, the DJ does not know how to put on normal music and transitions are terrible, who understands will be shocked))))But in general, you can drive for a change, alcohol is very expensive there. Turks drink beer. There is a lot of smoking everywhere, in front of children, too, and in children's areas.
I rate my vacation at 10 out of 10!!! I advise you!!!! I will definitely come again!
Sooooo much food, delicious and varied. You can eat even at night in one round-the-clock coffee shop. Furniture and plumbing are not in the best condition, but, in general, I liked everything
The negative side of the rooms can at least renew the joints in the non-maintained bathrooms another negative side is that 60 percent of the staff is lackadaisical , sullen , the positive side is the variety and beauty of food, pools , beaches
A great hotel with its pros and cons! The food is delicious , but there is a lot of cleaning for 3 because they do not wash the floor for two weeks , they have never washed it , although they left dollars on the pillow ! The beach is terrible for me, big pebbles are hard to enter and leave the sea, the staff at 4 is not very happy, the Russians had to repeat the order several times, but the smiling one is happy, there is a lot of greenery on the territory, I personally did not see animation in the daytime, maybe I did not know, and after dinner, of course, super and dance And relax !!!! So I won't write much, we had a great rest, but it was boring!!!!
Rest date: 28.09 - 07.10.2021
The hotel is a standard, budget five.
Positive:
- the hotel itself is large, spacious with many elevators, shops, etc
. - the room got a two-storey one (there were 2 adults and 3 children).
- the food is delicious. There is not much variety, but the quality is good.
- the beach is wide and clean. There is a bar, volleyball, a bridge to enter the water from a depth. The shared beach was not used because there were a lot of people. We went nearby to paid sunbeds for $ 3 a day, but we are alone and the children run quietly.
- animation for children is at an excellent level. Every day of activity, discos. There are playgrounds
- the water park is sound. There are many children's slides. There are 7 slides for adults.
Minuses:
- there are a lot of people. It's like an anthill. But we knew where we were going.
- cold water in all pools, especially in the children's pool in the water park
- there is little choice of food and alcohol on the beach. No fruits (only apples). It was possible to think over this moment
- there is no sand on the beach. Stones, pebbles
In general, we are very satisfied. Maybe we'll come back again!
The budget five! The rooms are all old and battered. The territory of norms. The beach is not cleaned. The animators are cool. The food is all for the amateur.
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Miss
Level 13 Local Expert
August 25, 2023
A good hotel, dangerous slides, delicious food except sausage and some fruits, clean,cozy rooms, cocktails are all different, strong, a lot of interesting shows.the sea is nearby, the food by the sea is generally a fire.The staff is good, but the room cleaners were constantly asking for tips.the ice cream is delicious from morning until late at night, the pastries are very tasty.there is nothing near the perimeter except the sea, there are no shops and pharmacies.
Food, staff, drinks. Everything is on the level. This is an average five, not a luxury. But the management monitors the service, so everything works clearly (everything is imperfect, but normal). The rooms have been repaired, you can live. Drinks are imported. The slides are not bad either.
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8 5
Level 26 Local Expert
September 18, 2024
Mostly Turks, the food is common for the five, a lot of things, but for Russian food habits there is little food, all marinades are vinegary and salty. Fish is normal, every day, lamb is dry, beef baked in vegetables is delicious. Seafood is scarce, rare or not tasty. Slides after 2 days are tired, the alyakart on the sea is nonsense, the same fish from the restaurant
We arrived at the hotel on 06/04/2023 to 06/13/2023. I will start by saying that I have been vacationing in Turkey for several years and there is something to compare it with. We have 3 adults and 2 children on vacation. The hotel is filled with
50/60%. The room stock is tired and in need of repair. Upon arrival, they were given a room on the 1st floor of a 2-storey building with stairs down. I want to say that it's just a horror, the cage, the rooms are small, all the furniture is right next to each other and in addition to this horror there are cockroaches. I started talking to them, they smile and shrug their shoulders. They began to demand to change the room, changed to the 6th floor number 6145 with stairs to the top. The extractor hood in the bathroom does not work in the room, they stayed in this room. They clean the room, you can say they don't clean anything, they only change towels and take out the garbage, they don't even go up to the 2nd floor to clean the room, they don't wipe the floors at all, dust is everywhere. Of course I'm shocked by this. I went to raise the issue of cleaning the room and there was nothing to talk about, although I put $ 1 as usual, they took the money and did not clean it properly. The food is normal, you won't be hungry. On the beach and by the pool, the dishes are cleaned poorly, dirty, the tiles are slippery, children fall, there is no safety equipment. Today, on 06/08/2023, maskites appeared, the territory was not treated from them. We went to the show with the children, so everyone ran away from there, because in one word they ate and this is a 5-star hotel. We went to the Ala carte restaurant of Italian cuisine, there was no service. The daughter-in-law is still sitting eating, but they are already removing the plate from under her nose. Of all that was served in the Italian restaurant, I liked the dessert, that's all. Of course, they apologized at the exit. Sun beds on the beach and by the pool without mattresses, plastic. I want to note that the beach is also not cleaned as it should be in 5-star hotels. Entering the sea is not very convenient, stones and pebbles. The hotel is for 1 time visit. For that kind of money, we could set up a service. Of course I won't come here anymore. There are hotels where you can return, but I definitely will not come here.
Nice hotel. The level, price-quality, corresponds. Good, varied food, for all tastes. Apart from soups and porridges, they can't do that. I liked coffee, olives, cheeses, honeycomb honey, seafood. Ice cream, sweets, drinks, alcohol, of good quality and in constant availability.