Bug
1331 review
May 16, 2024
We booked an economy room for two (212) with breakfast. The first thing that surprised the price was 5000+ Russian rubles for an economy room. It's OK, all prices in Brest are very overpriced in terms of price / quality. But the shower didn't work in our room at all, and the glass shelf was hanging out, which, with careless movement, can be dropped-broken-hurt, it's just not safe. The water did not leave the word at all, the switch itself was leaking very much.
They told the administrator, he said unscrew it yourself, I refused, he came, looked at it but did nothing, said the plumber would only be at 9 a.m. the next day.
There was also no other number offered. It was decided to stay, but to ask for compensation, which was refused.
One star was added only for the restaurant, the breakfast was no frills but delicious, the restaurant itself is well maintained and fresh.
The rest is in photos and videos.
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1
January 9, 2023
Convenient location, in the city center, next to the railway station. The room is small, everything is clean. The main and fattest disadvantage of the hotel is the staff, which completely lacks the concept of customer orientation. 2 groups of tourists came to our visit and because of this, a complete collapse happened. Breakfast instead of 7, they started at 7.45! There are simply not enough places at the tables for a huge number of guests, the food was over in just 5 minutes! There was nothing to eat except eggs, not even bread. There's only one kettle! It was necessary to wait for everyone when it boils again! In general, the mess is complete, I do not recommend this hotel! Look for more worthy options.
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3
August 21, 2024
Conveniently located. The rooms are clean, but small. Friendly staff. A delicious, hearty breakfast and quite varied
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1
August 31, 2024
Not a bad hotel. After the reconstruction, it got better, an elevator appeared. Thanks to the Vysotsky Museum, the hotel has a special charm. The buffet is not bad. The rooms could be better for this price
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1
May 24
In general, it's not a bad hotel. We checked in ahead of time, for which special thanks. Vysotsky's room was booked, but alas, it was not possible to stay. The number was changed, the wiring is faulty. Of course, the household needs to be monitored. Not like this.
About the hotel. Clean, cozy, very quiet. Comfortable.
Breakfast items. There's an ambush here. Everything was fine on the first day. On the second day, I wanted to force the cook to eat what he had built. Porridge that can be cut with a knife, burnt sausages and over-dried casserole. Everything is inedible. The coffee is really delicious. But you can't get far for coffee. Why be so embarrassed? Should I fire the cook?
Would you stop a second time? Probably yes, but... there are nuances)
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1
June 17, 2024
A good hotel, clean rooms, friendly staff, the only wish was to update the towels, they just took out their reserve. As it is, everything is fine, if we are in Brest, we will be happy to stop again
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December 21, 2023
3 out of 10!
Budget option (expensive and angry), beautiful view from the window, clean, cozy, friendly staff!
Of the cons:noise insulation, climate control, quality of repair and finishing, discomfort, lack of basic household appliances!
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3
September 2, 2024
This wonderful hotel is located near the bus station.Polite staff, clean and cozy rooms.Delicious breakfast in the morning.I recommend.
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1
May 4
A very modest hotel, complete lack of sound insulation, it is simply impossible to sleep... There are no slippers. The breakfasts are meager. The advantage is a good location
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1
August 18, 2024
I really liked the hotel. Polite, fast, clean, well-groomed, delicious, with a history. If I come back, I'll stay here. Thanks!
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2
November 3, 2024
I really liked the hotel. Friendly staff, very tasty breakfasts. We had a late check-in and early check-out - no problem, the lunch box with breakfast was given the night before. The rooms are simple, but the autumn is clean and tidy
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1
July 22, 2024
We were in a family room in July 2024. The hotel was renovated compared to our last visit in 2013, but the attitude towards the guests remained the same. Breakfast is on coupons, there is no drinking water in the room, you can dial it in the cooler in the restaurant, but by our arrival at 16 o'clock it was not there - you can buy it at the reception)! Also filling the room - the furniture is already in need of repair, consumables in the toilet / bathroom - one roll of paper, the cheapest bag of shampoo... It may be enough for one night, but it is not recommended for a long stay.
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3
May 24, 2023
Overall, a good hotel, with an excellent location. The room is clean, clean bed linen, several sets of towels. There is not enough shelf in the shower stall, there is nowhere to put foam and soap accessories. Slightly flimsy doors, open from a draft (if not locked with a key). The administrators are friendly. Breakfast and buffet are available. But for some reason not earlier than 9-30 in the morning. It was explained to us that a large group had arrived. I managed to have breakfast on the first morning. But on the second day at 9-30 we were wrapped up, they said that a large group had eaten everything and do not come earlier than 11 o'clock. When booking, we indicated that breakfast was necessary, although we were not charged for breakfast when paying, saying that you would pay in fact. We are the same hotel guests as a large group, leaving us without breakfast, the restaurant made it clear that they are not interested in ordinary hotel guests. Thanks to the administrator, she suggested where you can have breakfast. The hotel administration should think about changing restaurateurs, because thanks to them you can earn not the best recommendation. About the breakfast itself in this catering, it is quite diverse, there is porridge, scrambled eggs, omelet, cheese and meat cuts, salads, pancakes, but the appliances are dirty, apparently they do not have time after large groups)))
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October 4, 2023
Everything is fine in the hotel, quiet and calm, polite staff. The rooms are clean, the linen is perfect. The restaurant was upset, the food is good, the buffet is fine, but the operating mode is new every time. In the morning it was necessary to leave early and every time it was a quest.
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August 23, 2023
Nice, cozy hotel near the railway station. Walking distance to all the sights of Brest. Friendly staff, cleanliness in the room. The hotel itself is a historical place where the memory of its famous guests is carefully preserved. It was a pleasure for us to plunge into history). Thanks to all the hotel staff!)))
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August 16, 2023
Excellent location. The train stations are within walking distance (5-10 min). To take a taxi with heavy bags at the cost of a penny. Clean, the room was air-conditioned, hot water, hair dryer, the ability to use an iron. There are a lot of cafes and restaurants nearby. The main street is just a 5-minute walk away for pleasant walks. It's quiet, it's green all around. There is a luggage storage if you need to leave your luggage for a while after check-out. We gave a very good contact guide for an individual tour of the city. I recommend.
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August 8, 2024
The only advantage is the location. But there are many disadvantages. There are no air conditioners in the hotel, there are no screens on the windows (that is, either stuffiness or mosquitoes), some kind of bug was found in the room.
The beds are not made up to the end, I did not find water coolers, the stairs are not lit at all (nothing is visible at night), and 2/3 of the light bulbs do not work on the floors.
Well, for small things - there is no spoon for shoes, there is no kettle...
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2
1
July 10, 2023
We stayed in July 2023. Convenient location, near the car and railway station, Sovetskaya Street, Gogol Alley. The room is clean and cozy, although small.....but...Our room faced Lenin Street...and that's sooo bad...cars drive very noisily under the windows, the hum is like writing off with an open window....there is no air conditioning, because it's summer outside, the heat in the room is very stuffy...I wanted to open the window so that the coolness of the night would enter... but... There was such a noise from the street ..it's like sleeping on the side of the road.... in general, I couldn't get enough sleep from the word at all. We didn't take breakfast, so I can't say anything about them.
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3
August 5, 2023
Great hotel. The staff is friendly. The rooms are clean. I had an economy, 2 cloths are given for the bathroom, soap and shampoo for 1 application. There is an early check-in (convenient for those who arrive by night train from Minsk), I actually paid 39.5 BYN. The room is cleaned every day. I didn't eat at the hotel, I went to the nearby "suitcase". Also among the advantages is the walking distance from the railway and bus stations and the area, everything you need is nearby.
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September 10, 2023
The hotel is in the Soviet style after renovation. Excellent location, friendly staff. You can plunge into Soviet history, because many Soviet pop stars who visited Brest stayed at the hotel. There is even a museum of Vysotsky, who lived in the Bug Hotel before going to Paris
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June 30, 2024
The price does not correspond to the condition of the hotel For comparison, bug261 rubles, Hilton 338 rubles. Unfortunately, the hilton had a free room for 1 day only and on the second day I had to move to Bug. There are no shelves for soap products in the shower, old towels and the door is broken. The restaurant is small and it is impossible to accommodate everyone during breakfast. We were sitting outside having breakfast in the stuffiness. Yesterday I wrote to the hotel's e-mail with a request to tell me how to wash in the shower and still have not received an answer. I had to postpone washing my hair until I checked into another hotel. I don't advise anyone. In the future, in no case will I consider this hotel. If the price tag was up to 120 rubles, then without disorders it would be possible to stop and use it with inconveniences
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4
2
April 30, 2023
The location is excellent - close to the railway station, strolling street, Sberbank ATMs (you can immediately withdraw Belarusian rubles upon arrival). The staff is friendly and friendly. The room with the train is large and clean, good bed linen.
Now the cons: details, but spoil a good impression - a broken shelf in the shower and for paper, lack of shower gel, toothbrush, drinking water and cups. And the breakfast is bad, it's not worth buying
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1
1
November 7, 2023
A wonderful hotel within walking distance from the railway and bus station, 20-25 minutes walk to the center. Cozy rooms, clean. The halls are beautifully beaten. Please ask the administration to put drinking water in the rooms or a cooler on the floor. Water was only at the reception for an extra.payment…
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2
1
April 7, 2024
A review of the number 209, which was visited by V.S. Vysotsky.
Unfortunately, I cannot leave a positive feedback on the number we have chosen, due to the fact that:
1) There was dirt/mold in the bathroom.
2) From the window frame all night, the sound of a helicopter was heard in the wind (I exaggerate, but the sound is very loud, it is impossible to sleep). They refused to change the number/fix the problem for this problem.
3) The toilet door does not lock, it just stands flush with the frame.
4) Is the radio just for the entourage? There is no radio station, there are no records for listening to Vysotsky's music.
5) On the second day of stay, there was no cleaning and replacement / replenishment of personal hygiene products.
It is unclear how this hotel can keep this room in such a condition, which was visited by such a great man! It's an outrage!!!
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February 1
A good level of affordable hotel with a great buffet breakfast
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2
August 10, 2024
The best thing about this hotel is the location. Everything is nearby, everything is close. The condition of the room is a little tired, the staff is friendly, the breakfasts are delicious.
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1
August 29, 2024
A pleasant hotel, not very diverse, but good breakfasts.
Good location: the city center, near a large Parking lot.
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1
February 20, 2023
A good hotel, in an old building, excellent location, convenient free Parking, close to shops, cafes. The room was standard for 4 people, very simple in decor, but everything you need is there. Polite staff. If you still have to be in Brest, then we will only stay at this hotel. The star was removed for the too simple interior of the room. Although the cost is not the lowest per day.
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3
June 16, 2023
My husband and I were passing through Brest, we stayed at the Bug hotel. Clean, bright room, fresh bed linen. Bathroom with shower and necessary accessories. The TV is working, there was no air conditioning in the room (the window overlooks the roadway, it is a little noisy). On the second floor of the hotel there is a small museum of Vladimir Vysotsky, you can take the keys from the administrator and visit. Parking in front of the hotel. The administrator explained everything and told me. Everything is very decent, thank you.
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1
March 6, 2024
Excellent hotel, friendly and very friendly staff, came for a couple of days to pick up a car, I really liked it, and it's convenient that there is a place on the ground floor where you can have a delicious meal
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3
July 31, 2024
Difficult experiences. No air conditioning, no screen on the window. No water, no cooler, and certainly no kettle. There is a coffee machine on the ground floor. There is a museum of V.S. Vysotsky, but...neither in the morning, nor in the evening, nor at 5 p.m. it was not possible to get there, although the guide assured that it was possible to visit... The cafe is small, so it cannot accept two groups of 30 people. They work on weekends from 8-30. If you consider that excursions leave at 8-30, then out. They came to meet us, they opened at 8-00
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1
July 28, 2024
The location is near the train station and the park. Upon check-in, the program did not work at the hotel, and they could not check in without it. I had to wait until it worked, as a result, a huge queue of waiting people lined up. From the conversation of the employees, it was possible to understand that they often have it and can "have fun" for half a day. The breakfasts are so-so, half of everything is cold. In short, the scoop is still. Externally, the hotel is better than inside.
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September 16, 2024
We liked the hotel very much, we stayed one night, we didn't even expect that there were such wonderful people in this hotel. We had a room opposite the room where Vladimir Vysotsky and Marina Vladi visited. The breakfasts are extra, very good, Everything is very tasty.
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1
June 22, 2024
The staff is friendly. The hotel itself is renovated, but not fresh. And then there are the cons. Towels in the room with frayed edges. There is no cooler with drinking water in the rooms and even on the floors. Saving on everything! There is only soap and shampoo in the bathroom, apparently they think that they do not need more! Breakfast is very poor, there is not much choice. In general, the location close to the center and train stations wins. Next to a busy highway. A three is a three!!!
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August 9, 2024
A good budget hotel + a historical place, a lot of famous people stayed here.
At breakfast, the staff was finally changed, so everything is on the level))
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1
April 2, 2024
A very good hotel in every sense, geographically five minutes from the railway station, three minutes from the bus station, while within walking distance of the Brest Fortress and the main street of the city - Sovetskaya. The hotel has its own restaurant, everything is very tasty.
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July 16, 2023
The hotel is not bad, the rooms are quite comfortable. My colleagues and I had air conditioners, but in mine it was directed directly at the bed, so I opened the window at night. I slept well. Wi-Fi is so-so, the connection is walking. But there are absolutely unacceptable things in Bug, in my opinion:
1. Complete lack of drinking water. There are no coolers on the floors, no bottles in the rooms (even welcome ones). In the dining room, the cooler stands as a prop - disconnected and with an empty bottle.
2. The breakfast coupon (something from the time of Vysotsky) indicates the start of breakfast at 7:30. In fact, the unfriendly aunt opened the dining room at 8:15! And we have to leave at 8:30. At the same time, there is no porridge, no pancakes, no boiling water. The coffee machine in the dining room did not work all 3 days that my colleagues and I lived. The administrators just shrug their hands. This is absolutely out of the question!
3. There is no shelf in the shower cabins of at least 3 rooms. There are fasteners, but there are no shelves. Shampoo and soap have to be either put on the floor or held in your teeth.
4. There are no slippers or even a shoe spoon in the rooms.
Over 10 years of business trip work in different cities and countries, I have made sure that for $ 60 / day. hotels often offer both a tea corner and an iron in the rooms. So the lack of even water and spoons, to put it mildly, is surprising.
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May 19
The breakfasts are good. The buffet. There are plenty to choose from. Like it.
And the room itself is very modest.
There's a very bad leak in the sink.
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1
August 26, 2024
It can be worse, but it's difficult. A room with a King Size bed for 9,000 rubles per day. This is something! Let's start with the bed, the width of 160 cm is not the declared size! Instead of the headboard, a board from the laminate floor is screwed on. Both bedside lights are not working. There is no water, slippers, hats and a shower set! The room is microscopic, there is a refrigerator at the foot, screaming at the whole room, which had to be turned off. Instead of a duvet cover, a sheet! There are two pieces of soap as thin as a leaf in the shower and that's it! The room is on the second floor with Windows facing the courtyard, from 8 a.m. all the staff started smoking in turn! It's +30 outside! The window had to be closed! Dear management! I've never seen a more terrible room for that kind of money! Please work with the staff and get back to reality! Living in such conditions for such money is a horror! I do not advise anyone to get close to this relic of the scoop!
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3
2
October 5, 2024
A good hotel. Cleaning is done every day, but towels were changed once in 5 days and soap and soap products were put on every other day. The food in the restaurant was good. The staff is very polite.
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2
August 22, 2024
A wonderful hotel! We stayed from the 18th to the 20th of August. At the time of booking, I did not take into account that the room is without air conditioning. The receptionist warned about this and suggested choosing another room. A little more expensive, but the accommodation was much more comfortable.
The breakfasts at the hotel are very decent 👍🏻 Delicious, satisfying, a lot!
The staff is attentive and friendly.
We will definitely come back again!
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1
May 23
Good cuisine. Large portions.
I recommend it, not just to eat, but with pleasure. 👍
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March 5
It's not worth the money. The rooms are old, and the audibility is very high. The breakfasts are not very varied, the dishes are not reported. There is nothing to eat after 9.30.
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1
February 27, 2024
Great. Clear. Comfortably. Nicely. A cockroach was spotted at breakfast, but it was quickly neutralized. We didn't go to breakfast after that. Nice staff to smooth everything out!
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1
March 4, 2023
There is no food except breakfast, please note. But there is a shop nearby and there will be some cafes. The rooms are small, although clean. The check-in process is fast. There is parking, there were enough places. The kettle, for some unknown reason, must be requested at the reception desk. Breakfasts are basically nothing. But during breakfast, the hall may be cleaned)) The wifi is dead, just completely. The staff at the reception is quite friendly.
There is a fairly large and beautiful park nearby, very clean, almost no one in the morning, it's nice to walk. Squirrels come across. It is only a 30-minute walk to the Fortress.
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2
July 13, 2024
A very average hotel. The air conditioning is not working properly and was only in the room with a double bed... The rooms with two single beds did not have air conditioning. The shower room is very small, there was a broken shelf in it (the remains of which I hit). There is only one coffee machine for everyone at breakfast, there is a queue for coffee (8 people).
Among the advantages: an elevator, a beautiful restaurant hall, a set lunch and a pillow.
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April 4
Wonderful place, excellent service, great staff
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2
October 19, 2024
A great hotel for your money! Clean, tomorrow is delicious. The location is close to the railway. The staff is friendly. In general, it is definitely worth choosing.
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1
October 26, 2024
Great hotel!A lovely cozy room.Purity.Excellent breakfasts.Service.It's not the first time I've stopped, and it won't be the last.
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1
April 29, 2024
The level of the hotel is three. The room I got was cold. There are no slippers. There is no kettle. There is no welcome water, tea, or coffee. In the shower stall, the shelf for accessories is broken off. Towels have seen a lot in their lifetime, judging by the threads sticking out of them. But, in principle, it is clean, except for a layer of dust in iconic places: in the painting above the bed, on the closet and somewhere else in places inaccessible at first glance. I'm sorry, my husband just reviewed the Volatile one at the time.
But I'll add a spoonful of honey: I want to separately note - even highlight - the breakfasts: guys, it's very tasty and very good. The buffet is quite on the level.
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1