In an international flight, when you are waiting for your departure at check-in, there are no places where you can sit and wait for your check-in and they do not warn you that the flight is delayed, you had to wait two hours, and there were many such people. Everything is very dirty. And on departure, they do not sell souvenirs and products of Kazakhstan such as Turkish delight and cognacs. We were not satisfied. They don't even announce flight boarding announcements. Thanks to the border guards, if they hadn't missed the flight.
It's clean and good. Everything is clear, the staff is polite. You can have a snack on the road, it is not expensive against the background of other aerostations. You can buy souvenirs.
the airport is nice and small, but the staff is friendly, they even allowed us to take food before the plane took off at the same time as indicated on the ticket, not like Sheremetyevo, so 5 stars
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4
Елизавета Козлова
Level 20 Local Expert
April 19, 2024
An ordinary small airport, everything is there: waiting areas, cafes, clean toilets.. The airport staff are polite and friendly. Duty free is almost empty, three types of sweets, some perfume and alcohol, and that's all 🙈 a little disappointed, but it's nothing ☺️
The airport is located about a 30-minute drive to Aktau city, if you go, use Yandex.taxi 🤗
It's tiny, they take you to the plane by bus, even though there are sleeves. There are evil people at passport control, they send you to the NSC for a conversation for no reason, and they take pictures of your passport for something. This is the first time, you don't feel safe in your own country. How many times I have flown in different countries, I have not been questioned anywhere like at home. Shame.
A convenient airport. I would like more food outlets, more toilets. Well, the waiting area is more comfortable.
In some common areas it was stuffy, apparently it was necessary to adjust ventilation.
A good airport, but clearly there are differences in the style of communication between staff and people, an ordered tone, "suit, buyutseish" I think you need to work with staff, no matter how an international airport. We are such western dep koya beruge bolmaids)
It's a good airport. everything is convenient and understandable since the airport is small.
It's a pity there are flights there only from certain Russian cities.
Small and cozy. They don't find fault with things on inspection, they don't force you to undress. Parking is large. The bathroom does not reach the international level. In general, a good airport, left a pleasant impression
The airport itself is clean and tidy, the service staff is super high, everything is fine, but only taxi service takes place Yandex can be said not to work, only the local taxi star that works can be said to inspire hope, as well as the modesty and kindness of the local population at altitude, the city and roads are clean, there are no traffic jams, you can say everything at a height, but it was possible to start a bus— airport * city! It would be even super! The Caspian Sea is a super shine!
An ordinary airport. Taxi drivers, like all over the world, want to knock you over.
Order a taxi from Yandex. Taxi. It is twice as cheap as the bombs. Change the money a little bit for a taxi. Then make yourself a Caspian Sea and don't sweat it
Large Parking lot , no problems with places , never day or night ,not a big airport, but very cozy on the second floor there is a cafe , a recreation area and a smoking room ,the staff is polite, not conflicted
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Kate
Level 13 Local Expert
October 5, 2024
It does not differ much from many other airports. It is clean, spacious, there is a smoking room on the second floor, the cafes are good. You can buy a local Beeline SIM card on the ground floor
The airport is quite comfortable, the staff is polite, the service is fast enough, the waiting room is clean, located 25 kilometers from the city, the highway is smooth, clean, mostly 4-lane, camels graze in the distance, in front of the car (specifically in front of mine) they did not jump out on the road, not like on other roads where camels and horses are a real scourge, especially at night.
15 minutes for free, it's very little, you need at least 40 minutes while people get their luggage,pass passport control, time goes by, sometimes a person will leave in 10 minutes, and sometimes after 40, and if the number is not Kazakhstani, then you can't get through, the Wi-Fi does not work
Control and inspection are carried out at an average speed, the exchange rate is horse-drawn, it is very inconvenient to get there, the bus runs every 2 hours, and not according to schedule. On the plus side, there are shops and bars in all areas
The architecture of the city wants the best, the transport of their marches is not convenient. Almost all through the bazaars. There are many bazaars, but there is no logistics in them.
An ordinary small airport, if the flight is delayed on the 2nd floor, you need to quickly run to the sofas because there is not enough for everyone. Food is 2-3 times more expensive than at other airports.
It's terrible, everything has changed a lot in five years, everything used to be in one place, if you went to register, you immediately went through customs. This time the registration was quick, and then we stood for almost an hour near the customs office and waited for the customs officers to come. It's awful. Disrespect for passengers, the service has become zero. In shock, I did not expect this from Aktau. Yes, and at first they climbed up, then they forced them to go down to the bus, did the sleeves stop working altogether?🤦♀️🤷♀️Like international airlines....
It's a good airport, I like it. The staff is polite, my child left the tablet on the plane, when they returned for it, they immediately found it and returned it. Well done in one word!
Airports are an important part of the global transport infrastructure, and their efficient operation is critically important for passengers and cargo transportation. From time to time, airports need to be upgraded and updated to meet modern standards and passenger expectations. Here are a few reasons why airports may require upgrades:
1. Increased passenger traffic: With the growth of air traffic, airports may face increased congestion, which requires additional terminals, runways and infrastructure.
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3. Environmental standards: Modern airports must also comply with strict environmental regulations and reduce environmental impacts.
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5. Technology: The introduction of new technologies such as automated check-in systems and cashless payments can significantly improve the passenger experience.
6. Efficiency and Management: Upgrading airport infrastructure and management can improve its efficiency and ability to cope with variable conditions.
In general, the renovation of the airport not only contributes to improving passenger satisfaction, but also contributes to the safety and sustainability of the aviation industry as a whole.
Of the advantages, I can only say that the staff is responsive and hospitable, the halls are cleaned.
Of the disadvantages, there are few places to wait for check-in, as well as few places to wait for boarding an airplane.
A huge hall and few seats . It 's a madhouse, there's nowhere to sit. It is necessary to take a SIP in Aktau if you need to expect a flight. There are no conditions . Chairs are only in the cafe, there are just a ridiculous number of chairs in the waiting area
I am very grateful to the airport staff. I had a flight from Almaty to Aktau, but a battery (phone charger) was found in my luggage on departure. The luggage was left in Almaty and this message was sent to Aktau. Aktau Airport staff promptly helped me resolve this issue and arranged for my luggage to be transported to Georgia, where I was flying the next day. Thank you very much! We helped to draw up the application correctly and a couple of days later my luggage arrived safely in Tbilisi :) Therefore, only positive emotions!
I really liked it) small, but very cozy. It's clean, everything is there. Even a smoking room with a cafe! It's nice to expect a flight departure. I recommend flying to make sure)))
there is one cafe in the waiting area for boarding and not very many seats (the size of the hall allows you to put more benches). in general, it is a good airport, small, but it probably shouldn't be huge, because passenger traffic is not large
There is very little space for people to wait for a flight, you can say there is none at all, all people with suitcases, bags just stand for several hours, there is nowhere to sit at all! It is unclear what is being announced, indistinctly, quietly. I would like to see it all fixed!
Small but working tradesmen foreign exchange bureau very good people just need to pay attention to the tax tradesmen exaggerate the prices usually yandex taxis are suitable
I didn't like not following the queue at registration and in general, there are no queues as such. It would be good to monitor the airport staff. The airport is nice, clean, convenient
Comparison of 2012 Aktau has changed a lot...even beyond recognition...I love this city..The airport is the key of the city...I've been there 20 times...comparison of other cities...the staff is super.