Yurkas
309 reviews
November 20, 2023
A wide selection of doors for every taste, color and pocket. A large number of models in stock. Pleasant managers who are interested in getting the buyer or just interested in getting all the necessary information. Of the minuses: there are no installers /measurers.
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June 10, 2024
I will make a change to the review. I ordered doors and accessories, almost all items were custom-made. When I came to pick it up, one additional bar was not in stock! It seems that they promised to resolve the issue. I've been waiting for 3 weeks! It's not serious!
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July 31, 2024
Terrible store!
We came several times, chose a door with a mirror inside (a peephole above the locks to the side). The price indicated in the hall: 1145.17p
Upon registration of the door, the price soared to 1199.15p (which we were not warned about).
Okay, it's not a big deal. Let's move on.
Delivery is free, lifting to the floor and installation is paid, it is carried out by third—party sole proprietors, a list of which is provided (by the way, are they really third-party? Or they are simply registered as sole proprietors. They work in gray, without checks and a terminal).
We chose one of the sole proprietors and agreed on delivery. And then the most interesting thing begins!
On the day of delivery, the wrong door was brought! The peephole turned out to be embedded in the mirror, it looks terrible! While the issue with the managers was being resolved, the door was brought into the apartment, unpacked, the old door was removed and they began installing a new one, foaming the box for sound insulation. Why, if they said that the door is NOT the RIGHT one and now the issue of replacement will be resolved.
Then, when I realized that the situation was getting out of control, I went to the person who took the door. During this time, the door was thrown into the apartment, they were given to sign the act of acceptance and transfer and "they gave me slippers."
When I arrived at the address, I saw an idle apartment without a door, and a frustrated girl in tears!
As a result: the manager refused to replace the door, because the box had already been sealed and the acceptance certificate was signed. Arguments about the fact that the wrong door was initially shipped, and the box turned out to be frothy due to the sloppiness of the sole proprietors (with whom they cooperate) did not help. The transfer and acceptance certificate was given to the girl to sign with the argument that this signature was for the door being delivered. But, alas, the day was ruined.
As a result: I strongly advise you to avoid this store (and most likely all "YURKAS"). There is absolutely no customer orientation and terrible work of the call center staff, the head of the sales department. The whole situation was stretched out in time as best they could!
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1
August 4, 2023
I am extremely dissatisfied with the salon and the supplier of Yurkas in general.
In order
I came to the salon to look at and order the doors.
In fact, I stopped at the Winter Nora 1 DG model.
1. The consultant calculated the cost. However, she did not warn that these canvases are only custom-made. What was my surprise a month later, when I came to Yurkas to draw up a contract, that they were not available and it was necessary to wait for the canvas.
2. Okay, the deadlines were not very hot (there was approximately a month before the apartment was ready for construction) – when drawing up the order form and prepayment for the canvases, they said that in a month the canvases would be ready, most likely they would arrive even earlier. With a pure heart, I paid the prepayment and waited for the door.
After about 20 days, I asked when to wait for the order – to which I was told to wait for about another month for production.
After repeatedly contacting Yurkas and correspondence with the manager (they simply did not take the phone), I could not achieve anything. No apologies, no solutions to the problem.
We also managed to say that you are not satisfied with what we have in the contract for the production period of up to 70 days!!!!
I did not expect such rudeness.
3. The cherry on the cake – Winter Nora DG canvases arrived without preparation for a mortise magnetic lock. Despite the fact that on the website and when buying, I was assured that all the canvases come from the factory only with preparation for a mortise magnetic lock and there are no other options. When asked how we would solve the situation that arose during shipment, the manager began to assure by phone that this was how it should be. They refused to compensate for the difference in cost or resolve the issue in any other way.
An extremely negative impression of the company's work.
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January 31
Jurkas, terrible attitude towards clients. The quality of the doors themselves is normal
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December 30, 2023
Awful. Do not buy doors in Yurkas! I had previously heard about the negativity, but I liked the doors, decided to take a chance. And in vain. They're cheating. They bring the wrong door on purpose, so that they can then demand an additional payment with thousands of explanations, confusing the client. Although we ordered two identical ones. Production deadlines are violated. They do not give any contract on measurements, then they use the same, saying that the client himself ordered the door incorrectly and require an additional payment. In general, I do not recommend it.
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2
August 3, 2023
It's the best thing I've ever seen in my life. Thanks a lot to Olga, for the promptness in helping you choose at the sale, thanks to the courier for the next day's delivery, I am satisfied with all 6 stars. It's just a pity that there are 5 of them....
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March 8, 2024
IP Ziziko V.N., remember this installer and in no case agree to his installation. His hands are crooked, the flush-mounted doors were mounted so that without regret, it is not possible to look at huge and out of proportion gaps, the doors are very expensive. The salon tried to smooth out this negative a little, but the sediment remained negative.
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1
October 13, 2023
There is a large assortment of doors.
There are excellent promotions with individual sizes at pleasant prices.
There is an opportunity to get to a very daring consultant))
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July 14, 2024
We took the doors from them, advised a super installer who could not put any doors exactly... The doors are good, but the work is just terrible, now I've called the guys to redo everything
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July 25, 2023
The space is well organized.The impression was spoiled by the rude attitude of the employee sitting in the trading floor.It is clear that it was the end of the working day and that we came to watch the sale, but we need to control ourselves and be a pro. The question where is the specialist involved in the sale was answered: this other company, how should I know, and in general we have the end of the working day.In the appropriate manner.
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May 18
The largest door salon in the Republic of Belarus with pleasant prices
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1
August 20, 2023
The girls are very competent and friendly specialists. They will provide excellent advice and help you make a choice both on the trading floor and by phone.
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3
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December 21, 2024
This is a door paradise) you can find doors for any budget
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1
April 11
Large selection of entrance and interior doors.
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February 26, 2024
We ordered interior doors to the apartment of 6 pcs. Three doors of 80 cm each were skewed a month later, they have a backlash of the panel because of this, the free edge of the canvas fell to the floor. Yurkas ignores this problem, the complaint department does not respond to my calls. I haven't been able to get through for two weeks
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2
July 25, 2023
The doors are good, but the service is lame.
Managers do not follow the deal and are not interested in whether everything is fine.
Do the measurements yourself / call the master yourself.
Also try to catch the master.
It was installed the third time.
As they say, "for luck"!
I used to contact this company and there were no such problems.
Please monitor the quality of your employees' work so that such situations do not occur in the future.
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3
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March 22
The largest range of doors in Minsk
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October 22, 2024
One person works, although there are 20 people in the hall!!! Everyone doesn't care about the customers and what they want
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July 13, 2023
A decent selection of doors.
The entrance is very decent both externally and in quality. It's not the first time I've ordered, I'm very pleased. Great thanks to the installer wizards.
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2
August 11, 2023
The doors are good, but it is impossible to hand over excess materials, as they accept returns up to 14 days after purchase, and installation is usually 21 days after purchase
No one in their office could explain this paradox. And we still haven't accepted a few extra cashless slats
It's not even about the money, but about the spoiled mood and the time spent while they were taking these long slats to their warehouse in the Lake, and now you can only throw them away
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March 28, 2024
Long waiting time. The manager did her job quickly, but they waited a very long time for a response from the production or whoever answered the requests there. Then we waited a long time for the invoice to be paid.
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1
February 28, 2024
Once again I ran into inexperienced consultants. Once again, I spent my time, money and for competent answers from consultants. And in general, this is not the right company to contact!!!!
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1
January 15, 2024
I do not recommend it. They pursue only the personal interest of profit. The client is treated as the source of their profit. They are not able to solve the problems that arise, they put it on the shoulders of the buyer. The doors themselves are not installed, it is better not to wait for the installers recommended by them. NOT PROFESSIONALS.
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June 30, 2024
Overbooking with a large assortment, but there is no desire to buy something. There is almost no Belarusian production.
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April 24
A large selection of doors and fittings.
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October 15, 2023
A large selection of doors both interior and entrance. There is a sale at good prices. A large number of sellers
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1
August 17, 2024
We ordered room doors.I really liked them.They were done efficiently and not expensive.
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March 25
The opportunity to buy doors at a discount
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October 2, 2024
The largest selection of doors. It's a great place.
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January 12, 2024
There is a large selection, there is plenty to choose from. Consultants are not intrusive, but if you need them, they are always there)
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March 23
You can rely on this company.
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September 25, 2024
Competent specialists, a good choice of doors
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November 18, 2023
A very large selection, but there are no discounts. There are no installers of their own, or they give the number of those who are engaged in this, or we are looking for ourselves.. Departure of the measurer is paid, 25 rubles.
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3
May 13, 2023
Cons: Public transport is very rare, if you arrive, it is difficult to leave quickly. It's an expensive cafe, but there's nothing else nearby. Bad connection! In the toilet, the light turns off on a timer, and the sensor is directed towards the door, you have to use a flashlight on your phone, which is very inconvenient!
Pros: The suburbs, clean air, beautiful nature, good Parking, there are many places where you can sit down and relax. Polite and attentive staff, a large selection of everything related to the doors, pleasant music. There are lunches and delicious coffee.
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3
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December 6, 2023
Sooo many good doors. But if desired, you can find it much cheaper.... with the same characteristics!
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November 23, 2024
Excellent choice, courteous staff.
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1
August 26, 2023
Good interior doors... for every taste and purse. Consultants help you choose. The only thing that is outside the city. But there is a large parking lot, a bus runs.
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June 12, 2024
The doors arrived on time. The lock was not the one that was ordered. Complaints are considered within 14 working days!!!!
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December 3, 2023
An excellent assortment, there is plenty to choose from, consultants are always ready to help.
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December 9, 2024
Positive: staff, quality and choice of doors
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March 29, 2024
I waited for the door for two and a half months, all the details were discussed twice, as a result, the door was brought in the wrong color. I do not recommend it to anyone
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3
March 14, 2024
Both the paperwork and the warehouse are catastrophically long. Plus, they forgot to include pens in the order and everything is new. I lost 2 hours of my life.
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1
October 28, 2024
Polite staff, awesome choice!!
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October 14, 2024
Terrible quality. I do not recommend it. The attitude towards customers is also terrible
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1
March 5, 2024
All in one place, a great showroom and courteous consultants.
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April 17
The place where I buy the doors
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January 25, 2024
We bought locks in the door. A pleasant team, they were quickly issued, after payment the order was already ready in the warehouse.
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1
July 1, 2023
Very good and competent specialists who will help you choose what you need and will suit you. Experts will also advise the masters and make measurements
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June 11, 2023
The choice is not bad, the staff is so-so.I'm having problems with the claims department.The quality is good, the waiting time is long
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