Voyah Center
144 reviews
January 11
A wonderful center.great salon.It's very cozy and feels comfortable.There is a cool bar in the salon.delicious pies and coffee.The bartender Julia is a very nice girl, always polite and will greet you with a smile.customer-oriented staff. Five stars .Thanks to Julia.
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1
December 7, 2024
Attention everyone!!! Who will buy Voyah from this company. I share the sad experience of buying a car. They changed the prices as they wanted within 8 hours. They don't know what they have available from the extras. The time of issue is by 11 a.m. I examined the body, it was not only dirty, but also after polishing in the husk of the polishing disc. They didn't even manage to wipe the body with millet. The doorways were covered in sand and mud. In the cabin, the air ducts were in greasy fingers, apparently the guys were eating lard. I didn't even understand if it was a new car or if it was brought from a cornfield. The thresholds were scratched, the discs were not washed at all! I sent it to the car wash. It took about an hour, they kicked out the car and started rubbing it. Streaks and scratches on the body were left(. In the cabin, the gearshift and turn knobs were stupidly muddy!!! How is that?! They polished it and asked me, is that all? No!!! The two rear discs were scratched to the alloy. I called the sales manager. He took a picture of everything and asked if there were any more comments? It turns out that you have to check the car yourself when issuing it. The car was issued at 16:30. So why do such handy guys work? And executives in jackets walk around looking smart. Shame on this salon and the executives. I'm not buying a new car for Perov. I have never seen such a soulless issue. To all those involved in the sale of cars in the salon on Partizansky Prospekt, this is not your place of work guys. You still need to learn, even from the Chinese whose cars you sell. 2 points to you for your service!
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October 23, 2024
It was made on a large scale and with a claim . Really great exhibition areas, a nice waiting area with free coffee and massage chairs. There is a stock of spare parts and consumables . Well, now about the cons.... I have not met a more "miserable" version of communication with the client! Starting with the fact that you can't get through there for several hours in a row .... you get to the answering machine, which "screams" (it screams at the volume level) about the premium service, which is where it ends ;) . Then no one picks up the phone, the answering machine turns on, which offers to record a message and .... broadcasts that the recording space is over ; a couple of times it was possible to record a message and ... of course no one called back! I managed to get through to the administrator twice to make an appointment for service , the manager was busy and they promised to call me back ... They even called back once . There are questions about the qualifications of the staff , they speak according to a memorized scheme , not always at random ... Although we must pay tribute, this is more an exception than a rule - in principle, communication is correct and quite client-oriented . Due to the decent volume of sales, it can be problematic to sign up for the service promptly. If management is able to organize normal communication with customers , then the car center will be significantly above average .
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April 5
They were recorded today at 6 p.m. for a test drive of the BOX. We listened for 10 minutes as three girls decided which one of them would conduct a test drive for us, because, I quote: "the weather is disgusting, I don't want to, fuck you." As a result, one madame, with the air of a queen, silently went out. It took us a moment to realize that this was how our test drive had started and we needed to follow her. The girl proudly climbed into the front passenger seat (previously, at all test drives, in other car dealerships, I was always told to sit next to my spouse in front to evaluate the functionality of the car). During the entire test drive, the girl said only one memorized phrase: "we turn around in the first permitted place." That's it! No demonstration of the car's functions and options. We just drove in silence in a straight line and back. The girl also silently got out of the car and left, thanks for not chewing gum. The goal was to buy a car and we were really looking forward to this test drive, we wanted to get to know VOX better, see all its options and features, but alas, we received only negative impressions, got upset and left with nothing.
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December 6, 2024
In February 2024, he purchased the Voyager 2024 model year. from the very beginning, there was a knock from behind. I turned to the importer and checked, they said that knocking is inherent in all cars of this model. But when buying, all managers claim that the car is premium. They refuse to eliminate the disadvantage. Errors of the front and rear angle sensor are constantly appearing on the panel.The only answer is that dirt gets in. And in dry weather, what gets in? In May 2024, I signed up for the installation of aluminum protection on 02.05.2024. We accepted an application for 08.05.2024. On 05/07/2024, I got a call back. I confirmed that I would be coming. I live in Pruzhany 270 km in one direction.On 05/08/2024, at 12:00, I was at the place.When contacting the manager, they said that all aluminum protections were sold.There was no limit to my indignation. The creak of the front panel, the creak of the rear trunk. The attitude of the staff towards customers is polite, but the management of its customers does not put anything in it. If anyone wants to buy a car from this company, please think about it. The warranty does not extend to anything.
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2
March 24
The best DC. Everything is at the highest level. The cars are wonderful. The staff is the best in the Republic of Belarus. The managers will tell you everything and show you. The service will treat your car in good faith. I advise everyone
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April 27
The manager turned out to be a zero with a beard who, I don't remember his name, you need to constantly pull the word out of him, can't tell you anything about the car or doesn't want to. I ask a question, an answer, and silence. I say tell me something about the car, he says ask. I came to this center to find out about the car, because I don't know anything about it. After talking with the manager, I lost the desire to buy a car. The receptionist, Anastasia, is a nice girl, she came over and found out everything, offered coffee. But managers need to work elsewhere or study sales.
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February 25
Good staff, comfortable environment. For the client, there is a "trust zone" where you can see how your car is serviced. Everyone is friendly and smiling!
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April 27
Everything seems to be fine. But a strange residue remained. There is definitely an understanding that you are not welcome. Yes, they kind of smile and kind of work, but you feel something is wrong. I went for a test drive. Very little about anything . General phrases about the car are nothing interesting. I had to extract information. I'm not giving you a bad grade, but you definitely need to change your approach.
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May 2
Good afternoon, everyone. I want to share a review of the Voya Free car, the car was issued with a deliberately hidden repair of the front right wheel of a side puncture in 2 places, which could not be detected during inspection, because the tire was turned upside down, which turned out to be during tire repair, to which the dealer refuses to replace it under warranty. I do not advise contacting you or checking everything carefully. We will go to court. The photo is attached as the tire stood.
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November 15, 2024
I want to leave a very positive review about the work of the car dealership. It is beautiful, calm and very cozy. Many thanks to manager Elizabeth! A wonderful manager, showed the car, told everything about it, conducted a test drive!
He hears the client, which is very important, and immediately offers optimal solutions. After the deal, I was in touch with all questions about the car, regardless of the time of day. The car dealership is at the highest level, we will come to THAT.
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1
January 17
It's beautiful, bright, clean, everything is neat. The staff at the car acceptance service is very intelligent and friendly, they will answer any question)
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1
February 11
In the waiting area, you can see the work of the service and the child care center. There are two Yamaguchi type massage chairs. You can have free coffee/tea. If you do not want to sit at the service, then Momo Shopping Center is a 10-minute walk away, where you can have a snack or go shopping.
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March 18
The Voyah brand importer salon is designed in a modern style in the open space format. The staff are friendly. The purchase process is simplified as much as possible.
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1
December 21, 2024
Excellent center, excellent team, top-level service. Special thanks to Pavel from body repair for his work and constant feedback.
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December 9, 2024
You're just super, and yours
Yulechka, this is just my cool specialist!!! We are very glad that it was from you that we purchased our favorite.Well-being to you and responsive customers 🎊
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December 23, 2024
Great center, great team working. When choosing a service, definitely give priority to this center. Great guys are working, the service is 1000% working on its own authority
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January 20
I would like to thank manager Ruslan Sidorovich for his attitude, professionalism and customer orientation.I received support at all stages, before the purchase, during and after. I recommend this manager!!!I am happy with the purchase!
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August 17, 2024
I advise you to send car sellers to courses of active sales, identification of needs and high-quality presentation of cars.
I didn't like the consultation, they only answered our questions.
A cool car could be sold very nicely, since we ourselves arrived "lukewarm", but the so-called sale only scared us away and sent us to another salon.
And the car is super!
Will I buy it? I don'T know yet, but definitely not in this salon
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1
November 18, 2024
A great atmospheric place. A car with a soul. Manager Roman clearly loves his job and knows the product he represents well. Overall, the impression of the visit is positive. I was a little confused by the cost of additional payments, but they do not prohibit me from doing work in other specialized organizations.
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June 4, 2024
Car dealership of Chinese cars. It's clean and cozy here, there are cars in the showroom, everything is open, you can get into any one, sit. The cars are all turned on, so it simulates a working car. You can try all the functions and options, as on a wound-up car.
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September 20, 2024
Car service at an official dealer, on the second floor you can have a cup of coffee for free, there is a corner for children, there is an opportunity to watch the remzone, or relax on a massage chair
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February 25
Great place, helpful staff. The quality of car preparation is excellent.
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June 29, 2024
We signed up for a test drive. The administrator was immediately informed that there would be 2 drivers. The contract was made for 1 anyway, saying we will do one, but eat 2. The manager came up, went to the car, the question of who is driving was answered by two in turn, to which we received the answer - you have 1 contract, so 1 driver, and offered a ride in the parking lot to 2 people 😂 well, okay. A test drive takes 10 minutes maximum. During this time, there is 0 information about the functionality of the car. Whole. All information needs to be extracted by asking questions. We arrived back at the salon, we were not even offered to sit down. We received all the answers on loans, etc. verbally while standing at the entrance. There is simply no interest of the staff in the sale. We arrived with the intention of buying a car, but left in disappointment. The desire to buy was simply discouraged by their service.
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2
September 4, 2024
A great salon, you can try out the car you've decided on and choose an even better option. Bullet car, hybrid. The staff is friendly, but not very talkative)
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August 2, 2024
Great salon, polite staff, but... you have to be on your guard, they talk about the pros of voyah, but they don't talk about the cons. One legal entity with Renault, so do not expect good service from them. I was satisfied with the trip, I realized that it was not my car
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October 31, 2024
It's a very cool center, everything is at the highest level, the staff is just great, I personally really liked it and liked everything. Waiting for the car is especially pleasant.
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1
June 17, 2024
I can't say much about the whole center, but the work of a sales manager (it says "expert" on the badge) named Nikita is commendable: patient, attentive, tactful, competent specialist.
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February 11, 2024
If in 2 words: the staff is not bad, but there are questions with the management. As a legal entity, I have been using Renault maintenance services for about 5 years. Gritting my teeth, I decided to buy Voyah Free for personal use at the very end of December. I liked the car very much, and the managers are great - they do their job well. But for the first time you get discouraged when you read the Lada legacy contract, and if you are still familiar with the legislation, your eye twitches. After reading it, I thought, at least the tire service on New Year's Eve would be done in honor of the holiday, but I wasn't even surprised to the manager, the management replied that if I didn't want a car, then there was already another buyer. I repeat, I understood who I was dealing with, so I forgave and forgot the "businesslike" approach of the management. When the car was picked up on December 29 in the evening, after signing all the documents, before leaving the salon, my wife looked at the numerous scratches on the gloss in the circle and a blue scratch on the aluminum molding... He still doesn't know about the chewed key - I carry it with me. The joy of buying has completely disappeared. The manager promised to do the polishing of the elements the next day. The gloss was sorted out. Of course, they couldn't do anything about the key and the molding. A couple of days later, a call center specialist called to find out how satisfied I was with the visit. I voiced the question about the molding again - as a result, silence. In principle, my fears were confirmed: whether you buy Lada or Voyah, the approach is the same, but, unfortunately, not the best. I hope this review will help someone not to repeat my mistakes.
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12
May 25
Convenient parking, clean, beautifully transparent, like in an aquarium!)
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March 10, 2024
I chose between Haval Dargo, F7, Voyah Free, Geely Monjaro, Tiggo 8 PRO MAX, BYD Tang new, Touareg 3-5 years old. Two months on the Internet, reviews, reviews, articles. There were 3 test drives,
I liked the Dargo car in principle.
But you start to look, according to basic functions, such as in my "old German" they were like 2x2, and here the rear doors do not open at 90 *, there is a dog, how does the rear passenger sit down with a dog in his arms, when the doors are not fully open?
In principle, Dargo, as an option, was not bad, but when inclined to buy 50-50, some kind of push was not enough, advertising on the site, tires as a gift, you come - the tires ran out. You approach the managers, they look at each other, it's trivial who should approach the client... ) Well, I decided to think about it.
I went for a test drive on Voyah Free twice, on a dorest and on a restyle. On restyling, the internal combustion engine is more powerful, the muzzle is more aggressive,
the rear screen is on the second row of seats. Dorest, on the other hand, has LED matrix optics, adaptive. The restyle doesn't have one. In general, the rest did not catch me, and the savings in the price of 15,000 BYN finally inclined me to the rest.
The service is excellent, the manager Roman tried very hard. I didn't get to the rest, Geely, Tigo, Tang, before the test drive, I just read and compiled a comparative table of characteristics. The car's functions are at a height, and they
were sold much more expensive half a year ago, in Russia and now the price tag is +40-50% to the Belarusian price. The price is really like in China. I was looking for a trick, but I didn't find it, the discount is real. Therefore, you should not expect special gifts from the dealer. But the mats were still given to the salon)
My arguments in favor of Voyah Free: the car is really with positive reviews, 90% of them, all-wheel drive, two electric motors, air suspension, 490(!) hp, 4.8 seconds to a hundred, not a very large 39 kW battery, this is also a plus and minus,
it will be relatively inexpensive to replace it in the future, there is an internal combustion engine, with an internal combustion engine - mileage like a conventional car. This is an electric car, I have green plates, with all the privileges. When the charge runs out, the car goes well, I've read somewhere
that it's stupid... not at all, she will still give other vehicles a head start. It's too early to write a full review, and I have only 4 days, but the first impression is very positive. Matrix optics, electronics and technology - this is space,
you need to find time and adjust it all to yourself. By the way, charging the battery at a fast station takes 25 minutes (from 20 to 85%), I would like to have more of them in the city, of course. There is also a big plus, the presence of BNB bank right in the office,
very profitable loan programs. On the plus side, the price does not change when lending. At haval, they immediately increase the price, although then the lease is preferential. But the BNB conditions suited me better, the loan is up to 10 years,
but it can be repaid at any time, without sanctions. What I didn't like about Voyah Free: Chinese, English, no Russian yet, but they promise to Russify for free in March.
What I didn't like about the service: there are a lot of vehicles covered with film, this service is persistently offered, and it is at the top of the market in value or even higher. As a result, I asked to cover only the "muzzle" to a minimum. I also didn't like
that you can't participate in the service, let's say, antikor is done 10 days after the film, I asked if it was possible to participate, they said no, but maybe I'll still make an agreement. If they do everything according to technology, so why can't they be present?!
What are they afraid of?) I've been serving on Atlanta for 15 years, if you want, you're wearing an orange vest, and don't bother! There is something to think about... But I say again, I haven't been there yet, if that's not the case, I'll write a rebuttal)
While there is no anti-theft and steel protection on the car, I thought I would drive an old one, sat down after Voyah, and no, it stands in the yard... I'm riding a Voyah!
Thanks to Roman's manager, Kirill, head of Sales department, Natalia, BNB economist, and Roman, a service specialist. Sincerely, also a Novel.
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June 4, 2024
It was nice to buy a car, now it's nice to come for service. There is a large client area, there is a bar, a children's area. The service is at a high level.
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November 3, 2024
The work of managers is disgusting, the demand for these cars is high and for the most part, managers do not need much, come up, tell the details, nuances, conduct a test drive, but even with this minimum they cope terribly. The manager will not wait, the receptionists are as unfriendly as possible, with a dissatisfied expression on their faces, doing a favor by answering questions.
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May 4
Polite, pleasant staff, friendly service.
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December 1, 2024
I purchased the m-hero 917 car from this company after 14 thousand mileage, the driver's seat cushion swelled. After contacting the dealer, they said that this was natural seat wear. The mileage of the car is less than 15,000 km... six months have passed since the purchase. We visit the service regularly, almost like going to work. They refused to remount it. MOREOVER, the buyer is absolutely not protected by the warranty against car breakdowns, read carefully the terms of warranty service!! There is no such disinterested staff in any salon in Minsk.
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November 24, 2024
We bought a Voya Free electric car in this car center. When issuing it, there was a small room, a dubious bow on the hood, a cursory familiarization with the car and goodbye! A month later, friends bought a Jili Tugela. So they were given a car in a chic room decorated with balloons and bows, solemnly handed the keys with congratulations and a video recording! The buyer is pleased, but we have more sediment... The money was taken away and switched to new potential customers...
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April 1
The cool center of one model. Only Free is presented. I wanted to see Dream, and they answered in two months.
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September 2, 2024
Having arrived to choose a car that they had been interested in for a long time, but the staff did not even deign to present their product. It is absolutely not a customer-oriented salon, with a lack of employees who know their products. Employees are not trained to provide services from the doorstep, at least to somehow involve the buyer. A beautiful wrapper, and the quality leaves much to be desired
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May 14
It's cool, the guys aren't always fast, but they're positive.
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October 7, 2024
A modern showroom, a detaling area, a service station and a comfortable coffee break room. Polite and attentive staff, a large selection of car models.
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November 10, 2024
It is noticeable that the demand for cars is very high. They don't pay attention to the service. Two weeks ago, we recorded a test drive via a callback on Instagram, at 6 p.m. on Sunday. I arrived, the salon is closed)
The girl on the phone on the website apologized and promised that they would contact me the next day to sort out the problem. No one got in touch the next day or two weeks later.
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October 19, 2024
The center itself is modern, beautifully made, a large showroom, for two brands of cars. But if you just walked in from the street, then no one will approach you. Only if you pre-register for a test drive, the situation, as well as the attitude of the staff, changes for the better))
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November 16, 2024
And yes, that's what kind of cars are so stylish, Howling, it turns out. I was there for my wife's car and I see out of the corner of my eye that it has changed - beautiful, and the price is not cosmic. And I recommend it, it is spacious, bright, there is a cafe, the staff is friendly!
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December 12, 2023
The Brand itself is Top.... Cars are generally the best. The salon...Well, he's still in the making....There is no soul..There is no life..But there is a plus..You can still wander around in peace..Sit everywhere and no one will bother you
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November 11, 2024
Swap chubby-lipped incompetent girls for guys like Nikita, for those who are able to solve issues and take responsibility on the go, and your sales will skyrocket. The coffee and massage chairs in the waiting room are super, the chairs are not very comfortable. Overall, a pleasant impression of the visit. And, well, giving the car almost completely discharged is also not a very good move.
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June 19, 2024
It is not a very convenient check-in from the ring road, it is better to go along the inner ring. Excellent Parking, friendly staff, everything is tactful and appropriate.
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October 12, 2024
Polite staff, while waiting, you can drink coffee for free on the second floor, the managers answered all your questions, the car is super!
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September 7, 2024
I'll say briefly, if you choose a hybrid, you definitely should come here and look at their cars live, I was surprised, in a sense you get a little more than BYD or Dhikr (in terms of functions). But if you, like me, are interested in purely electro topics without internal combustion engines, then you can not waste your time, since there are no electric trains here
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October 24, 2024
It says the car is available, I arrived at the salon with the full amount, but it turns out I can't pick up the car after payment! More precisely, only after 1.5 months, the question is why is it written in stock?! The answer is simple - they are available, but until a new replacement batch arrives, we will not be able to give you the car! I think this is misleading the buyer.
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November 11, 2024
The staff is unfriendly.
When traveling for the second time for a test drive, they corrected themselves, but the impression remained. Special thanks to the manager for the test drive, but so far I have not received information about the car (equipment, extras, loan payments, etc.)
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