Sber Bank
132 reviews
January 23
I switched to the Savings Card quite recently and have already managed to evaluate all the advantages. I was especially pleased with the "Thank You" loyalty program. I accumulate points quickly, and they can be spent on various pleasant little things. The application interface is intuitive. I easily track my expenses and change categories to earn points. Sberbank definitely deserves credit for such high-quality service.
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March 6
Sberbank is always about reliability. All transactions are processed quickly, and the offices are always clean and cozy. It is very convenient to use a mobile application to control your finances.
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December 28, 2024
The service is satisfactory, the staff is polite, but there is one PROBLEM. He changed a significant amount of debts for me, at the best exchange rate in the city... But while we were checking the bills, counting and thinking whether it was worth taking the battered ones, I changed the exchange rate at the branch to an unfavorable one for me, losing about $ 17 out of the blue. Never set foot on them again
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February 17
Everything in the Sberbank branch is very modern. There is an electronic queue, convenient self-service terminals. There is even an online service appointment feature. All this saves a lot of time.
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February 27
Beautiful girls work))
I came for the first time, I was prompted, I was helped in everything, I am located right at the entrance to the subway.
In general, I advise you, the department is cool.
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November 29, 2024
Maybe I'm wrong, but with a lot of traffic, there is only one cash register. This is somehow not quite right.
I think this bank has its own slow, non-repetitive style of work.
For two branches of this bank, I met only two employees at the cash desk who work quickly and professionally.
Evaluation of the same operation. And the time spent on its execution.
And the assessment applies only to cash transactions.
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October 22, 2024
Nikita is kind of stupid! Pay attention to him! He does not immediately provide the necessary information, and then says strangely, I should have informed him, he said he would call during the day , but in the end no one called . I came to the department myself. I was on Thursday 17.10.2024 , but I came in on Tuesday because it didn't work on Friday and Monday🤷🏽♂️
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January 11
I switched to a savings card and didn't regret it. Now I transfer money from my salary card through ERIP without commission and immediately start saving points. Thank you. It is very convenient that you can buy where you are used to, and at the same time return points.
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October 29, 2024
We were on a safe calculation. Low bow to the head of the bank! Responsive staff, attentive, professional staff!!! I recommend 1000000%
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January 24
Before buying a new car, I decided to evaluate my financial capabilities. The Credit Potential service helped me quickly and accurately find out which loan I can take out. It turned out to be a very useful feature. By the way, the result is valid for 30 days.
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February 14, 2024
I would like to express my gratitude for the high-quality service that I received in this department. Specialist Grebneva Yana showed a high level of professionalism. She quickly and clearly explained all the details of the services I was interested in and provided useful recommendations.
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February 1
Very bad. You wait in line for a long time, the specialist barely worked alone.After registration, he said it would take 15 minutes to be ready, and checking the documents turned into 2 hours, then it turned out that he had made a mistake when entering the passport data....In short, I don't recommend it.
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December 6, 2023
For me, the bank branch is quite convenient, plus all the staff are professional and friendly (there were different situations, the staff did an excellent job), and also answered all questions in detail, even if I applied just like that, without a coupon.
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July 17, 2024
After visiting the bank, only pleasant impressions remained. At the entrance, you are greeted with a friendly welcome and a sweet smile. Detailed answers were provided to all the questions of interest. Attentive and competent staff!
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March 2
Very
It is pleasant to communicate with the staff , culture and professionalism
. Thank you.
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April 8, 2024
One of the few banks that accepted the (allegedly laundered banknote). The exchange rate was lower than in other banks, but nevertheless, I just accepted it.
(Note: Priorbank, for example, did not accept. For those banknotes that he accepted, he issued Belarusian rubles, and EACH Belarusian banknote was painted with a ballpoint pen. I had to pay back in kind - tell them to replace it)
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January 4
A good bank, a residential area of the city. There are almost never queues, even on weekdays.
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November 12, 2024
They helped me tell you everything ! Excellent staff
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March 25
A wonderful office for clients with the best courses.
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February 26
I chose to keep the deposit with a fixed rate, as I plan to keep the money for a long time. The registration process was fast, and the contribution itself was transparent without any pitfalls. The Belarusian rates are quite satisfactory
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January 12, 2024
I like the bank, it offers an excellent loyalty program for its customers. Every month there are new moneyback offers when using your Savings Card.
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May 4, 2024
The attitude towards customers is very good, everything will be explained clearly and advised without pressure. 👍
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December 21, 2024
Convenient, fast, and competent.
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August 23, 2024
Recently, my wife and I decided to buy a car and chose a car loan from Sberbank, filled out an application on the website, all documents were processed quickly. A few days later, I was driving my new car and was satisfied with the acceptable interest rates and credit conditions.
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March 1, 2023
Cultured, courteous staff
we Russians came to Minsk and a lot of things are not clear. Lena unfortunately
I don't remember the family, everything is clear
I explained it. They took the ticket and invited me within
five minutes .Work schedule
Very convenient.
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December 6, 2023
A wonderful bank. Both the efficiency of the service and the high level of professionalism of the staff.
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November 16, 2023
I am very grateful to the employees of this bank. They treated me, an ordinary client, as carefully as possible. They helped me solve all my questions quickly and without losses. Thank you ❤️
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3
May 31, 2024
EXCELLENT SERVICE..♥️♥️AND VERY DELICIOUS COFFEE💯💯
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October 13, 2024
Polite staff. There are no queues.
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March 30, 2023
A good bank, with excellent employees. I came to discuss the work of the card, the employee told me everything, explained and was very polite. All banks would have similar service.
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August 21, 2022
On August 20, I came to close my bank account along with my card. The situation did not portend absolutely anything bad until after 30 minutes of my waiting, the queue stopped moving forward from the word at all. Those people who came from the street passed before me. I only realized this almost at the end of my time at the bank. By choosing the "Payments" option in the terminal, you went through the electronic queue faster than those who chose to close the account. The situation was heating up every 10 minutes. After the very closure of the bank, we decided to raise coupons with the letter "K" at the beginning, before that there were only "A" coupons. I suspect the bank of deliberately distancing all those in the queue who wanted to close the account. Unlike those who carry money to the bank in any way. I have been using Bakov's services for 5 years, and I have advised him to everyone. Now my opinion has radically changed from and to.
Another important nuance, gentlemen, to close the account, you need to come to the bank branch with a passport. But, after my turn came, they told me that you couldn't close the account at home through the app? And then I think they're taking me for a moron? Since before that I contacted the bank both by phone and through the application, and there I was told clearly that I needed a passport and needed to contact the bank to close the account.
After this circus ended, I called the hotline and wanted to register a complaint against the bank's employees. The work of the electronic queue service, as a result, I was told that they could not check this. But I'll give you a hint, dear ones, you have more than a dozen cameras for this, where you can appreciate the work of your service. And the attitude of employees towards your customers.
I have a feeling that I got into the year 2000, when no one knows anything and can do nothing, everyone backs off. Like you write, and we will give you a written answer.
The disgusting work of the staff at this address, I have never noticed this in other branches of the bank. You bring them money, they are so happy.. The score is generally 0.
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November 25, 2024
Not very. Lunch at lunch is their signature feature )
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June 5, 2024
The slowest branch !!
At 10 a.m. an empty branch, it turned out to exchange money after 15 minutes …
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March 22, 2024
Polite staff, issued the card in 10 minutes, helped with setting up the application.
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March 31, 2023
I came in recently to withdraw money from an ATM. There was no queue, the department was clean and comfortable. The visit took no more than 5 minutes, I was satisfied.
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February 21, 2024
quick registration of a salary card, but they did not say that with a po below 500p or transactions in the store with a card made less than 200p, a 4p commission per month will be charged from the card, although this is a very important aspect
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February 26, 2024
Convenient location. 0 Excellent service.
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January 11, 2024
Fast service, they will prompt and tell you everything
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June 24, 2022
A convenient electronic queue, competent bank employees who will always help and tell you what to do in your situation. Convenient work schedule. I took off one star for the lack of parking for cars. Although, this is probably not the fault of the department itself.
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December 21, 2022
A small queue did not spoil the impression of the visit. The employees are well done, everything is clear and clearly explained, thank you!
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April 10, 2024
Russian Russian Savings Account is like a savings account, but you can't put Russian rubles on a Russian Savings account card.
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August 3, 2023
The service is normal, the staff is competent and friendly, the waiting time is prolonged
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June 21, 2024
Always high-quality service!
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June 17, 2022
Everything is beautiful, polite, but they did not give a loan for a ridiculous price up to 2000 . I decided to use it for the first time, but they refused me. I don't know the reason. I've been working for years. Strange. Probably the bank has become impoverished, which cannot give such crumbs .
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July 27, 2023
The location is convenient.But I didn't like the service.
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March 3, 2021
From the point of view of customer interaction, the bank is not bad: all issues are resolved fairly quickly, the staff is always friendly.
However, the terms of service of the card (the cost of the service itself, commissions for cashing out and transfers) are far from the most favorable.
Also, the level of user optimization of the mobile application is frankly weak.
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May 9, 2022
To change the currency, you need to spend half an hour or more in the queue, I always go at lunchtime from 13 to 14 and it's clear I'm not the only one, but as luck would have it, lunch is also visible in all exchange offices at this time in the bank. The consultant with a stony face pretends that all this does not concern her, and when asked to reconsider the mode of operation of the ticket offices, the answer is one, they say you do not like it - do not go.
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May 17, 2022
I am a client of Sberbank, but my mother forgot the MIR card at the ATM and ... had to go to the head office. Everything was quickly decided there - the application was written and the card was returned. The person was very friendly and competent.
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May 2, 2024
One working cash desk for currency exchange for the entire bank.
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September 30, 2023
Disgusting work on Saturdays. You lose at least an hour. Only 10% of the entire bank works.
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