Electronic queue. The service is good. I found out on 08/27/2021 that the bank is being renamed a Savings Bank. I.e., the Russian name is already separated by a space. The initial one was
Belpromstroybank, then became a branch of the Russian Sberbank in October 2010...
Everything is fast. I received the card. The consultant quickly gave it to me at his workplace.I did not have to wait for the release of the specialist.
I am writing a review as a legal entity.
DISGUSTING BANK!!!
If you work with a terminal, I do not recommend contacting. The trading fee for the r/c comes randomly, experts do not explain the reasons, it even happened that the proceeds arrived at the r / c after the end of the banking day. And after issuing a corporate card, every day is completely stressful. According to banking, money is debited from the account to the account, and it reaches the card in a few hours or the next day. The mobile application works with bugs, transactions are reflected after a few days, it is impossible to find out how much money is left on the card (information is also unreliable in banking). The apotheosis for writing a review was blatant "professionalism" - after the filing cabinet, they forgot to unlock the card account. To resolve this issue, we called different phones for 50 minutes (recommended by bank employees), and as a result we were told that the working day was over.
Guys, how is this even?! We have transferred money for household needs, we can neither pay, nor withdraw, nor use them ...
But they take money for maintenance regularly, right here in 3 years there has not been a single lining.
I advise you to buy chips and Cola while you are sitting in line, warn your loved ones not to look for where you have been missing for so long, it is you who are waiting for your ticket at the checkout. So I'm writing this review while I'm waiting for what else to do in 2022 but sit on a bank sofa for an hour.
The local information kiosk does not accept cash, only cards. Because of this, you can only deposit cash through the cashier, which accepts everyone who is not lazy, while a person can stand at the cashier for 10 minutes, 20, or more. As a result, in order to put one bill on a card, you can stay in line for 40 minutes, while your operation at the checkout will take at most a minute. During this time, you can drive from Frunzenskaya to Malinovka, deposit cash there, and return back. Definitely one star
good service, if you are sitting in line and there are a lot of people before you, and the clock is almost closing time, you should not be afraid - they will serve you after closing. It's nice, although of course it's not sugar for employees.
Addendum from 04/03/2020: changed the working hours, now you can't get out of work! No way! There are no offices nearby! It's very insulting and bad! The end of work is 17.00!
There are no complaints about the quality and speed of service.
See original
2
Show business's response
Дзмітрый Шчэрбік
Level 8 Local Expert
July 1, 2022
There is an electronic queue, but one cash register is open.
rather, the employees themselves are discussing something there, without inviting clients. I've been sitting for 10 minutes, not one has been invited. They are also unhappy.
It's a very nice office, I only have a card there, which I put money on.
- Electronic queue
- If the queue is significant, the employee will tell you the approximate waiting time. I went to the store like that several times
- The department's attendance schedule is also posted
- They work on Saturday
In general, it is a very advanced, cozy and tidy department.
One disadvantage is that if you wait with headphones, you need a scoreboard with numbers. It's around the corner above the guard's cabin. Accordingly, if you do not look up at the scoreboard, you will shoot directly at the guard.
I came to the bank branch in the morning, 3 specialists worked to receive the transfer, but only one worked on transfers, as a result, I sat for half an hour while one woman was being processed, and at that time 2 other specialists were doing their own business