A cool hotel, the beds are comfortable, soft, clean inside. The service is excellent, small refrigerators would be put there, it would be super, but everything is OK!
Standard single rooms are always occupied by someone. On any day of the week, at any time, the single rooms are occupied. The parking lot is empty, the lights are off, and the receptionists at the reception will so unobtrusively offer you to check into a suite or comfort under the pretext that there are no rooms. In a word, the number is stripped for half a day for 13,000. Although the price list has numbers for 7000 and 10000. I don't recommend it. The coffee is disgusting.
It's a very old hotel, but the staff are trying very hard. Everything is clean, but it is clear that all appliances, furniture and decoration are very tired. The Internet is not working well. It's clean and the price is good.
THEY DELETE REVIEWS INSTEAD OF CHECKING THE STAFF!
The woman at the reception does not know how to conduct a normal dialogue with the guests, when asked for help (she asked to leave the keys so that they could be picked up in the afternoon, I left for the funeral at 5 a.m.), she answers me with a sarcastic intonation, "well, I do not know who you are! It's not supposed to be that way!!!". Although the day before, they replied to my WhatsApp, "OK, leave it."
Magan barlygy unady clean bed, the reception is well done, well done, always smiling, cozy, clean, quiet, you can stay here, do not regret the standard rooms are also normal
The hotel is just gorgeous, I liked everything, the administrator explains everything well, the administrator Evgenia especially liked it, she explains everything perfectly, answers the calls, the hotel is generally just super 👍👍👍
Not a bad location! There is a parking lot, but it is small, it is under video surveillance. The rooms have not been updated for a long time, breakfast is like in children's camps of the USSR. There is wifi! Two points for the condition of the rooms! The price is acceptable!
Everything was fine until the reception called security for smoking in the room, they did not give the documents until they paid a fine of 5000 why this amount was not in the price list it is not clear where they got it from and could not explain it turned out stupid
It's not expensive at all... I rented a room for a family of two adults and two children, in rubles it cost 1800 wooden ones... Breakfast is included in the price... The room is clean, there is WI-FI, secure Parking... Maybe if I'm in Nursultan, I'll get a room from them...
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Anonymous review
August 30, 2019
Excellent hotel with parking not far from the center. Nice staff. Everything is new, everything works. A normal breakfast. I recommend