One of the best hotels in Almaty since it was opened. Highly recommended. Spacious rooms, varied breakfast and a magnificent swimming pool together with a friendly staff make this hotel one of the best in the city.
The staffs do not smile. They all seem tired. Kazahstan people do not smile which I am very aware of after travelling for one week here but the truth that the staffs in this kind of the hotel all seem tired makes me feel it is waste of money. I think people from Almaty have some kind of their own standanrd of manners that is very different from that of other countries.
The hotel is luxurious in Kazakh, pleasant staff, everyone is very friendly, the breakfasts are delicious and varied (the coffee is weak, but as usual in hotels), the bed linen is simply excellent. Someone wrote in the reviews about pillows (I thought the nerds had prescribed a pillow rating) so the pillows are really incredibly comfortable! I have never seen such pillows in any hotel in the world.
The spa area is nice; the pool, baths, everything is in good condition (for a "four" with tension), but somewhere, for example, in the hammam on the ceiling you can see black streaks (similar to mold), in the pool near certain columns there is a musty smell (but generally the pool is absolutely clean), The jacuzzis are great, but one day, apparently, a lot of chemicals were added and the child's body itched terribly after it.
The children's room in the spa area is a complete failure (a small nook surrounded by a mini plastic fence).
Room service: unfortunately, IT's NOT tasty and expensive (DO NOT ORDER PIZZA!)
In general, as we wrote earlier, the hotel is already worth a little combing, it's so tired (carpets in the rooms are a bomb! The drawing is beautiful, but black spots everywhere on it are disgusting, of course, uncomfortable for such a hotel).
However, if the view from the windows is towards the mountains, then you don't notice anything at all, except for this stunning scenic spot! Rahmet for his hospitality ;)
A good hotel, beautiful and very rich interior, there is a spa center with a private pool, courteous staff, always ready to help.
Very tasty food, especially breakfasts, a very varied menu. We tried the apple strudel- it was served with ice cream, it was deliciously delicious, you can go back for the strudel.
Overall a great place to stay
We lived at the Royal Tulip Almaty on December 21, 2024. In general, everything is great, large cozy rooms, excellent breakfasts, polite and friendly staff. One of the minor disadvantages is that it's far from the center, but it all depends on the goals and objectives, and the proximity of the venue was geographically convenient for us. Recommend👍🏻
I took part in a conference held at this hotel. There are all the facilities for holding large conferences. Very interesting and beautiful interiors. A very tasty and varied lunch. Delicious desserts. Friendly and helpful staff
Oooh, this hotel is one of the best in the city, located in a beautiful area - in the foothills. But everything there is artificial. Everything is not for a person. Well, not for a woman, exactly. A very strange bathroom with a passage between the wall and a glass screen. And it is into this lumen that water flows if you take a lie, and not soak in the bathroom. There is no shower with a flexible hose in the shower cabin, but there is a tropical shower and a foot shower. There is a huge bidet, but the water there comes with such pressure that you have to crawl almost into the wall to wash something. The mirror above the dressing table? There is. Only there is no lighting. You 'll make up your face . There is a light above the sinks, but one of the two lamps is on and the light falls so that you look like a mask from a horror movie. Bathroom advantages: mosaic on the wall, beautiful shampoo gels, clean white towels. The bed is large, comfortable, snow-white. There are no charging outlets near the bed. There are stains and traces of glasses on the furniture. Gilding, stone, precious woods - all imitation. Pink onyx plastic. I didn't really like the breakfasts either. It seems like a lot of things, but there is nothing to eat. Desserts are not bad and apples. The phone rang three more times during the night. Just ringing and silence. It's terribly unpleasant, especially in the middle of the night, when it snaps you out of sleep. And the hotel cost, for a minute, 160 thousand rubles for 3 days (with late check-out)
A normal hotel. Comfortable, good breakfasts. In my opinion, the interior of the painting is kitschy, but generally good. They also have good sauna rooms, and a wonderful brand new spa.
It's a long way to the city center. There are a couple of good restaurants nearby. But with shops within walking distance, it's a real problem.
Overall, we stayed two or three times and were satisfied.
Very expensive. Among the advantages: an excellent spa area with a swimming pool and baths. The rooms are spacious. The paintings are in the hallway. Good view of the city from the upper floors. Among the disadvantages: poorly cleaned, a meager and cold breakfast, a controversial location on the outskirts of the city.
A very cozy chamber hotel with its own atmosphere. Breakfast is provided in the cafe on the ground floor, there is a service - serving food in the room. Daily cleaning service. Polite staff. The location is in the very center of the city near attractions, walking areas and entertainment. The building is historic, there is no elevator. On the floor there is a common living room with a TV, sofas, armchairs, books, coffee machine, guest toilet. The room was small, but with everything you need and all the amenities. I would love to return to this hotel and recommend it to everyone for a stop in Tver.
One of the favorite hotels in Almaty!
Gorgeous interiors, delicious in the restaurant, excellent service. The most convenient location of the hotel for those who are going to go to Medeo🤩
I stayed for 3 days on a business trip.
The location on the one hand is convenient, not far from the center, but the route is through the private sector, and you get into traffic a little bit, the roads are narrow. There is a small grocery tent within walking distance from the shops.
It was cold in the room, the air conditioner did not heat above 21 degrees.
Breakfast is for three, there are standard elements (porridge, eggs, coffee, etc.), but everything is mediocre.
The view from the balcony towards the city is beautiful
Nice Spa, huge and clean rooms. I had a great view from the window. The only outlet at the bedside table occupied by a lamp. There is insufficient hot water pressure on the fifth floor during rush hours. There is no ironing board in the room, it is on the floor. She was absent one evening and I didn't iron it. Inconvenient for the conference. At the same time, the conference room is good. It's not stuffy, everything is visible and audible, there are no columns, as it often happens.
A gorgeous hotel. Purely oriental: gold and crystal, walnut furniture. Made with taste. There is a fitness room, a swimming pool and a sauna of 3 types. Very good and delicious breakfasts with a large selection of products. Fresh and clean air from the mountains. Mountain views only from the 5th floor.
Convenient location.
The interior is pleasant.
Delicious breakfasts.
The room is huge,
Pastel linen is normal,
a large bathroom. knot., soft bathrobes.
A chic interior, both in the rooms and in the hotel as a whole. A decent breakfast. It is a very convenient location for those who go for a ride on Shymkent.
A great hotel We had a metallurgy summit here. Lots of space. Good cuisine. The lunch buffet is simply deliciously large variety, everything is fresh and delicious. The only disadvantage at the summit in the hall, it was not comfortable tables on wheels, we were sitting in threes and all the tables were moving apart and there were no fixators. But these are small things . Everything else is on top
We were a family here. A big clean hotel.
A lot of gold)) very expensive... a twofold feeling remained.... on the one hand, everything is comfortable, clean and good breakfasts.... on the other hand, the outskirts of the city.... some kind of strange imperial style.... and very expensive
There is a completely normal small gym, and a small swimming pool
Well, whoever was there knows that there is no better place to hold events!
At the children's wedding, two apartments were provided as a gift for a day.
The food in the restaurants is very tasty, always fresh.
And food testing is a separate masterpiece!
The royal table!
One disadvantage is that after you, you no longer want to hold events elsewhere.
A good hotel, breakfasts for such a price per room, in my opinion, are scarce. There are no complaints about the room service, everything is always clear! The spa area is generally normal, there are always few people, a good gym..The rooms are very spacious. The pillow bed is without complaints! I take off the star only for breakfast! I think it's possible to make the food a little more diverse. …
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Гузал Гузал
Level 5 Local Expert
October 11, 2024
The rooms are very clean, the view from the window is cool. I also liked the service, the staff is friendly, the breakfasts are very varied and delicious, especially fruits and dried fruits, both and dinner is also a buffet. I did not visit the fitness and sauna. Overall a very good hotel.
One of the best hotels in Almaty, with picturesque views, located right on the road to the famous Medeu ice complex! When Nicole Scherzinger came to Almaty, she stayed here and was simply fascinated by the views and nature. Well, what else can you say....
Of course, it is a very good hotel - it looks very elegant, but there are many minor flaws…
The rooms are cleaned so-so - I checked into a room with a sticky table with crumbs, a bottle of steers on the balcony.
The pool is excellent, deep, clean, but the saunas are barely warm, the hammam generally needs repair - dirty and peeling.
The breakfasts are good, but when you remember the price for the room, you realize that they are short.
In general, the price/quality is 4.
I really liked this hotel, high-level service, staff welcome. Their food is very tasty and varied. And the room itself has a clean pleasant smell. Gorgeous view of the hotel. And a great pool, Jacuzzi. Well done guys, my thanks to the staff
This is not the first time we have stayed here, we really like this hotel. It is always clean, the receptionists are friendly, the kitchen is cool, the room cleaning is of high quality. We plan to stay here in the future.
Excellent location at the foot of the mountains in a picturesque location. Spacious and comfortable rooms. It is warm in winter, and the rooms have a good heating and air conditioning system. Delicious quality breakfasts. Ideal for tourism.
Large rooms with all amenities. The staff is polite and tidy. View of the beautiful mountains.
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Ина Еганова
Level 10 Local Expert
October 16, 2024
A great hotel with stunning mountain views. The rooms are more than spacious. I never visit the spa area, but this hotel is an exception, just for 5+. The choice of dishes for breakfast is large. The menu in the restaurant is also very tasty. Definitely YES!
Five stars in everything. Room sizes, zoning, furniture, underfloor heating on all tiles, bed linen, cleaning, room service, delicious food, luxurious surroundings, spa area, the opportunity to work out without queues and fuss, fresh air and of course the proximity of the mountains. Great...
In a spa salon where only women are accepted, I went to get a haircut from a Gulsum master, covered Muslim women can safely go for a haircut and coloring.👍🏼 hair gulsum in insta dial
A large-scale hotel, with such lordly chic) royal, in a word. However, the flowers in the lobby were plastic. In a huge antique vase))
The view of the mountains, if you are lucky with the location of the room, is really good.
An excellent hotel for those who are going to ski on the Shymkent, a good SPA, an excellent pool, a decent gym,
Among the disadvantages: a slightly outdated design, a weak bar, a meager assortment of food, an unreasonably high price tag.
A very nice hotel. There are many environmental initiatives. There are spas, Restaurants, and conference rooms. Clean Air, due to its location, in comparison with other hotels of the same class in the city is a very big plus
Hotel driver's commendation for "underfloor heating" at the entrance and exit to the hotel. It is very convenient and comfortable in winter icy conditions) always dry and safe access roads
Convenient location from the city center and the ski slope. Spacious rooms and pompous interior design. There was not enough attention to small things (for example, a cheap low-power hair dryer and very bad watering cans in the bathroom and shower).
I want to say THANK YOU to the hotel! We got into a difficult situation, on February 8, a landslide descended into the courtyard of our residential complex, we evacuated at 2 a.m., because it was the nearest hotel from home, children were with us. The hotel kindly gave us a 50% discount and we were able to stay there for 3 days while the cleaning was going on. Now about the hotel itself, I do not agree with the reviews "expensive-rich", everything is done with taste and stucco and gold fit perfectly! There are gorgeous paintings by our artist Sergei Vladimirovich Ryasnov in the lobby! The rooms themselves are spacious, high ceilings, good furniture, clean bed and soft towels! Very tasty and varied breakfasts (cereals, eggs, cottage cheese, vegetables, fruits, sliced cheese, fish, sausages, a large selection of bread and sweets). Prosperity and well-being to your hotel!
Everything is pretentious, everything is fake. The bathroom in the room is huge, but uncomfortable. The lights are not on everywhere. The phone can ring at night just like that. Breakfasts are more or less. The service is poor
Good rooms, good location for trips to Medeo, but the high price and weak staff at breakfast, sometimes I had to clean my own table for the previous guest
The hotel is clearly overrated, the water goes badly in almost all rooms, the breakfast is very average, the orange juice is unnatural, the hot water was 1 day out of 4 brown.
The split system does not work.
Of the advantages, there is a wonderful mattress and a royal bed, the location is convenient for traveling to Medeo
It's practically a real castle. A little furniture, interior and equipment have been worn out by time and guests, but the castle is still a castle. Good dinners with a large selection of dishes
A great hotel, but getting to it is a different story. Especially during traffic jams. The view there is beautiful to the mountains. Quiet and peaceful. Large halls for banquets and conferences.