Renault
292 reviews
April 5, 2023
Everything is fine. But you can do everything a little cheaper.
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2
5
April 20, 2021
A common room with a Lada dealer, which was serviced several times. The work is done for a long time, unreasonably long. For the last time, ~3.5 hours to re-boot and check the suspension.
During one of the last visits, presumably at this service (because the last times I was serviced by them, and before that I climbed under the car myself), the engine protection was replaced with an old rusty one of a different shape (dirt threw one protection over the stretcher, and there is another), even the rusty bolts were twisted. They did not investigate, they said that such a thing was not possible.
Don't set foot in this place anymore.
In addition, the front fenders turned out to be bolted to the subframe with different bolts. I don't know if it's a factory... What else was replaced on my car while it was being serviced by an authorized dealer?
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11
2
June 4, 2023
Quickly. High quality. The price tag is acceptable.I recommend.
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3
1
May 18, 2024
They impose what is unnecessary on the client
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4
October 23, 2019
Top-level service
Many thanks to manager Artem Sergeevich Khorevich for helping us choose the right car option, taking into account all our wishes and it will fit into our budget.
Managers do not impose particularly expensive options, but on the contrary can offer a budget option, but with minor configuration changes depending on the need and functionality
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9
5
April 7, 2023
I did THAT here. The impressions are positive: everything is clear and to the point.
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3
2
September 15, 2022
High-quality service, responsive and attentive staff.
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3
October 18, 2023
A good, solid car center
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3
4
November 12, 2021
I bought a car in 2018. I am satisfied with everything: service, competence. I've been through maintenance, I'm happy with everything too. I recommend.
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4
March 19, 2020
12.03 passed TO-1. I liked everything. They announced 3 hours of work, as a result, they coped in less than 2. I would like to highlight the work of Stepan's master consultant separately. A polite and tactful specialist, pleasant in communication, answered my questions, consulted before and after work. I bought a car right there, on Dzerzhinsky Street. Renault Logan 113l.c. burgundy metal
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5
July 30, 2023
Good and attentive attitude to customers.
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3
2
September 5, 2021
Nice service, but the service is terrible.I went once, I won't go there again, the first one lasted seven hours, the oil was poured over as much as a whole liter, routine maintenance was not done, the shortcomings were not eliminated, but songs are sung in the ears like a nightingale and customers are bred.
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7
1
July 10, 2021
A strange attitude towards customers. I called them three times, tried to talk to the master three times about car repairs, promised three times that he was about to call back - silence! There is only one answer to obvious problems in the car during the warranty period - everything is fine with you. But they do not forget to impose a clean car wash.
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9
1
July 26, 2021
We took a certificate from the dealer about the release date of the car, everyone said a day, and we were done in 15 minutes. Fast and even very fast. The children liked the new cars while they were waiting and looked at them. Thank you. Efficiently and quickly.
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2
1
August 16, 2021
The car was undergoing scheduled maintenance. Additionally, they did a camber-convergence. After a week, it was discovered that three of the four wheels were not clamped, which caused the collapse to go astray and have to be done again. Disgusting service and attitude.
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4
4
October 12, 2023
Excellent service, I recommend
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1
3
September 7, 2023
They don't want to work. They create the appearance of work.
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3
July 13, 2022
I applied for a warranty to repair the trunk lock. We spent half a day of time. They didn't do anything. They said that a braid of wires was ordered for the centralized lock, and no one looked at the mechanical lock at all. It has been more than a week, but the wires have not appeared. I'll choose another place next time.
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6
June 16, 2020
A very bad dealer. When buying, the manager tried to impose an unprofitable loan, while he could not even clearly explain why he was imposing it (apparently he gets a kickback from the bank). After the purchase, problems began with the car. When trying to solve the problem, the salon managers pretended to be deaf and blind, saying that there were no problems with the car (problems when handling: strong vibrations at 2k rpm, vibrations of the steering wheel when rotating and the car moving away when driving). At the same time, the car was taken away for 10 days upon request, and upon return they repeated "we did not find anything." How can you search for something for 10 days? Moreover, it was clear from the mileage and fuel that the car was just standing in the parking lot. When I was driving with the manager, he verbally confirmed that there was a problem, but "no problems were found" in the documents.
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9
March 7, 2023
We did the work carefully and efficiently.
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3
2
December 1, 2021
I really liked the service!No disadvantages have been found (yet!). I hope that everything will be on top in the future!
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3
2
August 9, 2020
Divorce for money. I don't recommend it to anyone. 08.08.20 contacted the service. It was necessary to fix the door lock and replace the oil in the internal combustion engine. For two times to spray with a flash drive and return the bounced lock rod - 145 rubles were screwed in. The oil in the internal combustion engine was replaced. I was counting on elf oil (by default). They poured castrol without first notifying. (Castrol is a very controversial oil, I don't want to use it in my car). I didn't notice it right away, I only read the order at home. To Master Stepan - the Order of Ostap Bender, for the ability to properly breed a client.
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8
3
March 31, 2021
People don't buy a Renault, bugs have been crawling everywhere for 3 years. I came to the service, they started to drive it on landing, it was after the stones, they said it inside under the hood because of the "Turbulence". And the warranty on the paintwork is 5 years, but if necessary, it's all the fault of the owner.
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10
1
November 12, 2020
They served well exactly until the moment when the warranty ended. At the next routine inspection, both the oil from the engine and the box flowed, and a bunch of other little things came out. I went to 2 other service stations - they said it was a regular divorce. Most likely it was before, but it was "found" abruptly after the end of the warranty. Now there is no trust in the official, although I planned to be served only by them
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8
April 8, 2021
I don't know how the salon works. And as a service center - complete nonsense!!!!! While the car is under warranty, the car is in good condition. That's what they say. As soon as the warranty ends, the machine immediately becomes defective. Money decides everything!!!!!! Unfortunately.
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5
1
September 30, 2021
Don't buy anything there. I bought a new car . And after 2 years, this is a rusty constructor, which also needs to be serviced under warranty at the price of a Mercedes C class
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9
1
December 29, 2021
The center is not bad, but the diagnosis finds something that is not there and does not need to be done. They don't even find their own comments when re-diagnosing.
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3
3
January 3, 2020
I bought a Renault Sandero 2017 complete set
1. What is a complete set- this is also what you pay extra for, for example, a tow bar, mats, curtains and other small things
2. I paid about 300 ~ rubles extra for rails, but this is from their words, I took it because I thought that this is what goes along the car on the roof like in Renault Sandero Stepway, but little happened, I had to wait about a month so they then ran for a long time like that only crossbars are put on this car for what became It's a shame I wouldn't pay if I knew, but I didn't swear, and the long service
They serve you quickly when you are going to buy a car!
3. If you will take your car as a replacement, I highly recommend that you do not appreciate it very low
My Renault Scenic 2002 dci 1.9 automatic transmission of luxury configuration was estimated at $ 1,500, I sold quickly on av.by for $ 3,500
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6
1
September 16, 2020
An excellent car dealership, the staff is very polite, each client is treated carefully, although the paperwork takes a very long time-you have to wait.
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2
2
August 12, 2021
The masters do not want to work, I said that I had a problem, but they looked at it, waved their hand, said that everything was normal, but the car was faulty and remained sad
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7
1
June 26, 2021
I service my car at this service, I can't say anything bad. All works are without complaints, a good recreation area on the mezzanine floor.
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2
3
October 2, 2021
Great car dealership! We helped you quickly arrange a car for leasing. Lausange and "Your leasing" forever!!
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2
3
March 10, 2021
We bought a Lada Vesta car, drove 686 km. There was an extraneous sound when switching on reverse gear and reversing. We drove the car to the car center for examination and received an answer. We don't even know what to do in this situation yet. No car, no money. There are no words.
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4
July 30, 2023
Professional approach
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1
2
November 12, 2019
Comfortable, sociable, cozy. Many thanks to Master Sonich Anton for the service. The service is at the highest level, although not cheap.It makes sense to use a warranty inspection.
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7
3
February 29, 2020
My parents came with a complaint about extraneous noises during ignition and strong vibration at the beginning of the movement. The car is under warranty. "Master" Timofey didn't even come out to start the car and listen. He said that it was "the cheapest configuration and therefore it should have been, it was necessary to buy a car with a better engine."
Gentlemen from the Renault service, it's not that you haven't changed something under warranty, there's nothing wrong with that. It's about your attitude. My parents are forgiving people, but I will try to spread information about your attitude to people in all social networks :) I hope you will remember my words the next time you tell customers that your car is "cheap g*vno" :)
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12
1
April 26, 2023
Good quality at an expensive price.
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3
March 17, 2021
You can safely put the highest score - according to the result of the service, so far an excellent result is the merit of the Management and performers...
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1
3
March 10, 2023
Without money, nothing will be a detail ( pay the money )
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3
2
December 10, 2020
A very cool car dealership, everyone who works there is very polite and friendly. I recommend.
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2
March 29, 2020
Excellent quality of work, excellent staff, all issues are resolved promptly. Good luck with your work, good customers and great sales.
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4
1
January 5, 2022
A car dealership is like a car dealership, like all Reno. Only frets are sold in one room. You can compare it.
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2
3
July 3, 2022
Everything that was necessary was done.
Politely.
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3
October 12, 2023
Good staff
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3
2
October 10, 2020
I went several times for scheduled maintenance, next time I'd rather go to garages and spit on the warranty. It's all because of Stanislav, and the host masters of the service like him. A boorish attitude, as if I got into a Soviet store. Although I came to do IT for my own personal money and for the inadequate price of services. I will not go there anymore and I will dissuade everyone. Reputation is created by people, and there they don't really fit their place.
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3
1
April 4, 2021
Nice staff. Nice waiting room. I won't tell you about the repair, I'm not an expert. But everything works.
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2
2
October 11, 2021
Excellent service, attentive managers, overtime work.
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3
1
January 4, 2022
My car is serviced here and I don't want to look for another service yet, that says it all!!
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3
2
June 13, 2019
I went for a test drive of the capture. I liked everything! The service is good, unlike, for example, Lada or Chevrolet, where you seem not to be welcome and spoil the mood with every snort. Managers try to do everything so that you leave happy and in a good mood.
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3
1
March 13, 2021
Very attentive, courteous staff!!! Only positive emotions!!!
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1
1