Unfortunately, my experience with this printing house has left only disappointment. I ordered them to print booklets for an important event, and everything did not go as planned.
First, the timing. They promised to do the job in 3 days, but they were delayed for a whole week. No one even bothered to warn about the delay – I had to call myself and clarify the status.
Secondly, the quality. The colors on the finished products turned out to be completely different from what was agreed upon. The layout was rendered in perfect quality, but at the output the booklets looked faded, with blurred lines. The paper also turned out to be cheaper than the one we agreed on.
And finally, the service. Instead of apologizing for their mistakes, the staff began to shift the blame on me, saying, "you approved everything yourself." No attempt to remedy the situation, no offers of compensation, nothing.
I do not recommend contacting this printing house if you value your time, money and nerves
Absolute hopelessness. It's not worth contacting them. A waste of time and effort. People work who are completely devoid of the ability to work, try, earn money.
In general, the negative experience is absolutely not recommended.
Terrible service and customer relations.
I don't recommend it.
I asked for the invoice agreed with the manager, but when I came to pick up the goods, they refused to provide any documents. incompetent staff
A very good printing house! Embodies ideas into reality, a sensitive approach to each client. The shortest possible time, the quality is super, this is not the first time I have applied. Manager Nadezhda and designer Ksyusha and Tatiana you are just Superrrrrrrrrr😍
After two days of calls from my side (our manager picked up the phone once, seemed to write everything down quickly and, as I understood, accepted the order), I had to duplicate the order to another watcap manager the next day. The layout has finally been sent. As a result, you will have to order here, otherwise another office will "rip off" the design again and there will be a waste of time...