There are quite a lot of things, sometimes it is more interesting to buy through their online store, there are discounts when there is no money in the store, there is a large parking lot
My favorite hardware store, there is always a huge assortment of goods, the quality is excellent, promotions, discounts are constantly on, well done. Location on the road.
The staff does not know the answer to the questions asked.... they can't even show you without saying something to advise you. The only place where the guys could help when choosing a laminate. Thanks to them. Discount cards? Why did they make them at all, we remember there are practically no discounts, constantly, something needs to be updated. This is the only network with problematic maps.
I liked Om's store. Spacious , I found everything I needed . And delivery and loading and unloading at a very reasonable price. Responsive consultants.
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Е.
Level 17 Local Expert
May 10, 2024
A good hardware store with
a large selection of necessary tools, interior items, garden centers (very small here).
A power tool rental shop has opened, as well as a window cleaner robot.
Everything is fine in this store, but, in my opinion, there are no premium segment products.
I would like to put more, but it spoils all the quality of serving it at the cash desks, and in the sales halls. There are a lot of goods, both good and discounted, there are no complaints about them. But it is impossible to ask anything from the store's staff-there is no one to find! And those who are often don't really know anything and can't answer. You have to wait a long time for a knowledgeable employee
This store is one of the biggest in my mind. When I come to it, I usually can't find a way out. Employees come to the rescue and provide assistance in all matters. There was a case where in one department of the store there was a sign with the phone number of the head of the department. I called her and she consulted me remotely via phone.
It was very funny :)
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The store is good, not too far from home. It is convenient to get there. The parking lot is large. The assortment is good, the prices are reasonable. -1⭐ for constantly messing with promotions and discounts, why send information about discounts, and find out at the checkout that they do not work... It's not pleasant.
I give 5 stars, only for numerous promotions. But I give 3 stars for the organization of the working staff. You can't find an employee in the halls, but the reception is inside the hall, in general, children are sitting and they have an answer to any question that we don't know.
Good afternoon.
I would like to note the complete lack of respect for customers from some store employees.
Today we chose a lamp. Going into a special room, we asked the consultant girl to help with the choice and pick up a lamp that will well illuminate the room according to the quadrature. Which was followed by a charming comment "well, you have to look," then the girl showed a single lamp. While she was trying to tell something about him, a girl approached her with a question about an extension cord, after which our consultant safely left us and never returned. They left without a lamp, because they did not wait for the consultation we needed.
The only thing that deserves a really good evaluation is a beautiful girl in the infocenter. Very positive and pleasant. Although for some time they were waiting for the delivery due to the queue, but after communicating with her, the negative left by the consultant subsided a little. Therefore, I put three stars. It would be more if it were not for such an attitude towards customers.
I like to take a walk here, especially in the midst of discounts, always with something and I'll leave. The other day I bought a carpet, I was pleasantly surprised at the checkout that it was on the stock, minus 50 p from the cost left a pleasant warmth on my soul.
Great market. There is something you need. Working hours are 8-22. I didn't notice anything unusual. They will help you cut anything you want. The usual format. There are products for adults in the catalog)))
A great store, sometimes you can buy good goods on promotions. We need monitoring. I bought paint for the house, picked up the right color and colored it.
We have a small assortment, and several customers left with us because they did not find what they needed. The attitude towards customers was shown to be bad - no one went to help, and then they also loudly discussed that they were interfering with cutting off linoleum here.
The parking lot is large
Of the hardware stores here, the price tag is lower compared to others. A wide range of products, convenient Parking. There are self-service ticket offices.
I was very disappointed with the store and the sellers working in it! Barcodes were not indicated on the product! It was not possible to buy the product. The seller did not come to the checkout after 3 calls. They refused to buy an incomplete set of goods in this store. We partially refunded the money for the product! Our time was spent and together we could not complete the repair work on time. People have been let down!
A good hardware store, from the OM network there is a very wide selection of everything.
Strangely enough, it turned out to find sellers quickly enough, which is not so often the case for such stores))
Prices between all construction stores in our city M, it is always better to compare before buying, because something can be found cheaper in one network, but at the same time something else will cost less in another and unfortunately the difference happens at times.
Positive:the store itself is good good products
Minuses:today, one of the sellers punched 2 bottles of sprite to my mother, but we bought 1. We noticed it when we first came home
I made the order through the online store. Often, in fact, there is no product in stock, although everything is on the site. I ordered several items of goods, only three were brought, although we previously agreed on delivery for several items of goods. I've been waiting for delivery for two weeks! The carrier is a third-party company, neither an invoice nor a receipt was provided. There was a discrepancy in the amount of the order and delivery. Managers do not want to work with the client, they ignore it! The problem could be solved by sending the goods or returning the overpaid funds, if of course you are interested in customers. They've been playing football from manager to manager for more than a week. With such now - no business !
Addition to the review: October 2023. According to my appeal, the issue was resolved, the missing goods were delivered! Not so fast, but still fulfilled their obligations.
The most painful side in the Oma is the staff. Staff who will not consult, who does not know what is on the shelves, who do not know how to properly put price tags on goods, staff who you will not find if you need them. The amazing ability of the staff at the OMA to transfer work to others. "Oh, I won't help you, look for the administrator." The price is both high, but discounts can be very successful in buying goods. Seasonal garden center and laughter and sin. The prices are space, the quality of the seedlings is terrible. And yet again, the staff who overflows or overdrys them. The choice in Oma is always cow's, it's not for nothing that buyers eat their bread. But train the staff, teach them how to speak, put price tags and know their products.
Excellent product selection, lots of promotions, spacious parking. Consultant in the department with electrics (lamps / light bulbs) - super! Give her a bonus for customer orientation, unlike the "help window"
The standard store of the chain. Maintains the standard of service. It is located close to the transport interchange at the MKAD, which is convenient for traveling in any direction. There are always parking spaces. Assortment, promotions and discounts. as in all stores of the chain.
The consultation of the crane staff is meager, I am a person from another field who has thrown more options about this technique than a sales specialist. In OMA stores, in principle, it is a problem to catch a free seller. 5 rating for discounts and availability of the product when you arrived for it
A large selection, average prices, some lower in the city, some higher, few people, which is nice, they consult normally, you can find a consultant, unlike the Mainland)), in principle, a good building materials store, parking is normal,
They promised to call back on the tile, as a result they did not call, I went to Brilevichi, the stand was the same, it was 5 days later, but it was not available anywhere, But initially, they said on Kamennogorskaya that there was.... I will not go to these stores anymore on the tile
07/21/2024 we rented a gasoline generator, when checking the operability, the employee did not close the fuel supply tap and during transportation, food and personal belongings were spoiled. No action has been taken since the application was submitted to resolve this issue
A very good store. The staff is so-so (not very happy people work at the checkout and it is not always possible to find a consultant in the departments)
I really love this store, but only when discounts are available!!!!!!!, because I do not go to it without discounts because everything is expensive there, especially hardware, they are worth their weight in gold... So I advise you to go there when there are sales and liquidation of goods.
Overall, the store is not bad. Well-developed network in the city. There are no problems with entrances and exits, as well as with parking. The service and product range "floats" from very good to suspiciously bad. Recently, these issues have been resolved, I hope now the store will be happy with purchases for a long time.
Big, good....for a construction hypermarket, the wide aisles between the rows are very OK (I was here for one day and on the Hordes) - the difference caught my eye
I live nearby. A great store. A huge assortment. I always found the right things. The discounts are good. The staff is friendly and competent. The rental point has helped out more than once. Thank you.
The organization is on top... The store has been open since 8, and the delivery of the purchased goods since 9 ... is being asked.. The cash register is from 8 .. And the paid goods are only from 9 ... There is absolutely no logic..
Great choice! Almost all the nomenclature on the OMA website is located in this store. The disadvantage is that there are very few consultants. We need to be patient in finding them.
Disgusting!!! I bought a gift and gave it to her the next day. We discovered the defect a day after the purchase, when we were able to examine and try the tool in operation. The store refused to repair, refused to return, they say that I broke it myself!
The consultant said that the warranty is 3 years, everything is simply made out through the instructions. It turns out that this is only in Russia, but it does not work in our Republic of Belarus. Consultants do not know what they are talking about, or they are deliberately lying!
They cheated with a guarantee, sold a defective item, refused to repair it!!!
Utter disappointment!!!
I will never use the online store "Oma" again. Two of the two orders are not fulfilled normally. The last time the order was on the bedside table. The delivery time was postponed twice: the first time for several weeks, the second time for February. February! I check my product on the website and it says that it is out of stock.
The next day on the website, the product is available again with delivery already on November 25 (not February!), and for a price 14% higher than the previous one.
A complaint was sent to MARCH on this fact.
A large store with a wide assortment, almost everything can be bought. Very friendly service. I conquered the return of the goods - the wallpaper tube remained from repair. We issued a refund in 5 minutes, very politely