They deceive people, their own sellers. They take a job and throw it away. They are not interested in the fact that a person has left his previous job. They promised mountains of gold. And the store itself is excellent 5 stars.
There was the best store for me while I was building in a new building)) But after they took away the 30% discount, they were disappointed.Therefore 4*
The problem of the entire chain of stores is unskilled employees. Apparently, young people are being recruited and are not properly introduced to the assortment and directions of its use.
The worst online store I had to order from. I have never met such a piggishness and I hope I will not meet it in the future.
Instead of calling the operator, they sent an SMS saying that I should call them back. It is impossible to get through, you have to wait in a huge queue. When, after all, I managed to get through, I did not hear any apologies for the inconvenience. The conversation was in the key: we are overloaded and we don't care about you, your feedback and your time spent.
There are more and more low-quality Chinese goods.
The price is already losing the mile, which was not previously noticed. I am pleased with the Halva installment plan.
In general, prices are high, they completely lose out to the market.
Sometimes there are interesting promotions.
Expensive, expensive and expensive again. The card does not pass, because it is not registered from all sides (why such difficulties?) The choice of goods is not great...
There are some problems with parking. The store itself is quite large, the staff is well-versed in the assortment and will tell you where to find what in the store as a whole. There is also a garden department nearby
A store with a good assortment and a good responsive staff, but the arrangement of goods and the organization of space - a whole quest must be completed in order to find something.
I made an order on 31.05 - today 03.06, SO NO ONE EVEN CALLED BACK. How's that? It's NOT REAL to get through to yourself!!! After 45 minutes of waiting on the line, a completely incompetent person answered, mumbled something and transferred the call to the store on Borovaya. There, the same incompetent replied that he was solving everything now and hung up. Apparently there are so many customers that new ones are not needed. And if I had paid online.... I probably would have waited a year for a refund. If anything, the order number is 209947.
Their first store. Hardcore warehouse style of the noughties! Feel the "old school"! But everything you need to eat!
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Юрий Колтун
Level 14 Local Expert
April 17, 2022
The store is good, the store staff are incompetent, which I came across. They are not friendly, they do not try to sell goods in order to get advice, you can listen to a lot of flattering words. Apparently they do not have a good sleeve, as in the magans on Nopolena Orda Street, near BSU and on Rokossovsky Avenue in Serebryanka, which I visited.
a wonderful store: a large assortment, attentive staff, very diverse products that are presented depending on the season. among the disadvantages: crowding, very narrow rows, sometimes it is difficult to find a sales consultant
The quantity of goods is getting smaller. The choice is weak. Prices range from medium to high. The staff tries hard, but due to the volume of work, they do not always cope.
The online store from OMA is just one name. After making an order, it is unlikely that someone will call you back or give you feedback. You can make the call yourself... but you will not get an answer (when you called, I was the fourth in line, after 15 minutes of waiting I became the fifth).
If you do not know how to work via the Internet, then it's better not to take it, do not spoil your reputation.
I mostly buy in a regular OMA store, but to buy bulky things I use an online store, the latest purchase is a lawn mower, everything is reliable: a receipt, a warranty, a bill of lading.
Non-stock consultants. There are a couple of normal girls who will tell you. The rest of the customers don't care. They're standing there, talking.
The store itself is constantly in a mess and rearrangements. The assortment is meager, there is practically no choice. Go in for a little change at most.
OM's stores are good, but on an Industrial level it's more of a warehouse than a store. The assortment is weak, sellers do not want to help, the parking lot is small, there is no toilet.
I bought a opener in Corona for 13.4 and in OMA the same -14.8. Expensive store. For something cheaper, for something more expensive. But if you need it urgently, you will buy it and do not think about the price.