This is really the worst service, ordering goods in an online store, delivery to the right store in 1.5 weeks, despite the fact that in stores in Minsk this product is in the right quantity in stock, as it is written on the website (there is also a question here, because whether or not it is still a mystery).The site says that the operator will call, from whose call it became clear that nothing was clear, delivery in fact is unknown when, the operators do not know anything, they simply cannot even call other points of the store, because they cannot even get through to them (I tried myself).This is some kind of nonsense, the processes are not organized in any way, why operators who do not know anything?And actually after the words I'll call you back, no one is calling."Fine."
A normal hardware store with a very small assortment. Everything is basic. There are not very many visitors, because they are located in the industrial zone. There is a small parking lot, but in principle it is enough.
There is a good selection in the store and there is not such a crowd as, for example, on Vaneeva. There is an opportunity to walk quietly between the shelves and figure out purchases.
But as there was a mess in some departments, for example, insulation mixtures, nothing has changed. It is difficult to find someone from the staff to consult, I throw them at each other.
But in general - a solid four,
This is not the same Oma anymore. The assortment is meager, the logic of the product layout is completely absent. The prices are average, the discounts are worth a one-time nonsense. I had to drive a mile to buy a d10 bat at a fast pace. Nonsense...
A good selection of goods of different categories: for cars (more than in other stores of this chain), for repairs, for construction, for production, for home and even for the garden and vegetable garden. There are a lot of goods, they are conveniently distributed throughout the store. Among the disadvantages: maintenance. Starting from consultants, employees of the information center and ending with the cashier and. It feels like the buyer is all "stroybans" for them
Well, what can I tell you, Oma is Oma, they were among the first to occupy this niche, and they remain there. There have been a lot of promotions lately, some discounts quite regularly, and, most importantly, a huge assortment. There are, of course, nuances, but nowhere without them.. Keep it up
This is the very first store that opened and it is a pity that it will remain in this condition...., the choice is small, the location of the shelves is not very convenient, I would like to modernize this store
It's really almost a worthless store and this applies to all OMA. Ask why? 1) there is a complete lack of qualified consultants, maybe they are somewhere, but it is almost impossible to find them, and if they are found, 80% of the questions are hidden or redirected to colleagues. And what is surprising? They announce right over the loudspeaker, come to work with us, experience is not required, so people far from the construction site are coming. 2) prices for a lot of goods are terrible.. if you know where to buy directly from, it will be 2-3 times cheaper. (This applies primarily to PPE, almost all hardware products, and especially agricultural products. Space prices, shit quality). 3) consultants generally have 0 interest in showing you something and finding it, they look at the shelf with an expert's gaze, they say the goods are out, they respond to a request to look at the warehouse, there is no warehouse, everything that is in the window. It's as if a database with goods and availability is stored in my head, but it's really just a matter of looking at and helping a person. I've been avoiding these shops for a long time, I only go in case of extreme need
The store is big. The range is wide. There is a large parking lot. Convenient location near the Moscow Ring Road. That's all for the positive. I really don't like the attitude of the staff towards customers. In many departments, the consultant is not in the workplace. We need to look for him. And in most cases, when you find it, you can also wait. It makes you wonder if it's worth coming to this store next time. The "oma drive" zone has recently appeared. A very controversial invention. Warehouse workers who have to deliver the goods before payment are incompetent. When coming to this drive, the customer should know perfectly well whether the product is in stock. Otherwise, you can leave with nothing.
The staff were not polite, I did not like the assortment.
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DiPo
Level 13 Local Expert
September 19, 2022
It took a long time to collect the order via the Internet. The process itself is not thought out. It doesn't matter what you ordered, go / go from the back and look for where you need to get there. If they complete the entire process of issuing orders via the Internet, it will be great.
A cube of a curved aspen board 25 costs about a thousand dollars at today's exchange rate, we live in the desert and only our enemies have wood processing enterprises!!! It's a pity I didn't take a picture, if the piece that I sawed off wasn't thrown away, I'll take a picture and post it! I asked the seller what standard you work by, turned away and left the board 25 except for aspen was not there, 27.30! Etc.
It's the best thing for a construction site.
According to the decor and other beauty, it is not very filling.
Parking is almost always free and close to the entrance.
There are never queues.
The store itself is nothing, considering that it is the oldest in its network. BUT consultants (or rather consultants) at the infocenter are "something". It is difficult to meet such unqualified rude women nowadays. I want to believe that I was so unlucky...
There is a choice, and the place is good.... not like in the city center, the entrances are good, there is enough space on the side of the road at least for a truck....I recommend.....fire.....
27.08 an order has been placed. 04.09 there should be delivery to the store (pickup). By 13:00 on the fourth, I start calling. There are three rooms in the Baranovichi store, none of them answers. I'm calling the call center. Your call is in queue 1 . I'm waiting! After two minutes of waiting, I put my phone on the table and go about my business. They answered after ten !!!! Minutes of waiting (I remind you the call was the first in the queue!!! ) The operator "mumbled" apologized. I didn't find out anything about the case, where the order was, whether the product was in stock, etc. She promised to call me back and tell me where the order is (after finding out everything beforehand). Today 05 ,09 no one called.
I went to this store today, bought everything I needed, at the checkout I did not have time to take the change in my hands, as the saleswoman casually with disgust raked all my goods like garbage with her elbow and began to grab the goods of the next buyer, although no one canceled 1.5 meters, elementary seconds when it is possible to at least put money in a wallet, and put the goods in a bag. I came out in shock! Rudeness, disrespect, and this with an empty store!!!! It would be nice if there was a queue for a kilometer, so there are only two people!!!! I will never come to your store again, not alone. Overstocked yourself.
It is difficult to find a consultant, they forgot about me at the checkout, I had to wait, but the movers and store employees are very polite, they quickly loaded everything directly into the car.