Large convenient parking. A wide range of products. You need to look for consultants in departments or wait for them to be released. There is a consultant call button in the PVC panel department. It's very convenient!
A large assortment! Almost everything can be found. Well, sometimes it's hard to find a consultant, even if the phone was hanging in the department. Maybe there are phones... But I didn't notice)
The goods through the online store are available in all stores, but they are not available live. It is impossible to find out the availability by any number. Customer focus is at 0.
It's a bit of a hectic place, but when you need advice, you'll get it in full. The assortment is diverse, for every purse. I never left without buying exactly what I needed)
He was very loyal to the Om network. Had a VIP card (until it was canceled).
Now the network has become (imho) expensive. You can find something at a reasonable price tag. Especially from products "made to order by the network". But more and more often I began to COMPARE it with other stores and this comparison is not in favor of OMA.
This particular store is almost always filled with people. There are a lot of people! But there is LITTLE space between the rows. Of course, near the center, a lot of neighborhoods nearby, convenient Parking... But there is really little space in the store itself.
Out of about a hundred visits to this store, only 5-7 times there were few visitors.
See original · Русский
3
1
Нина
Level 16 Local Expert
May 27
The staff is terrible. They send them to each other. It won't do any good. The consultation about the product in the paint department was terrible. More precisely, they did not receive it at all. There are no sellers in the departments. The price tags are not relevant. Many products have no price tags at all. One advantage is a wide range of products.
Good choice and prices. 👍
PS: I bought myself a multimeter (I chose from about 10 options. Satisfied.
Now there will be something to check the battery before installing it on a motorcycle after winter.
Spring is coming soon - a new season! 😉
Sometimes you can't wait for consultants, and consultation in the subtleties of choice is also lame in places (somehow it's very weak in colors, specialists are much better at Hordes). The online store never delivers pickup on time , often only after a repeat call . At the same time, you call "they say they are still at the assembly or on the way" and an hour later you receive an SMS that everything is ready.
I bought an extension cord. There are no prices in the department, such as repairs. I came to buy for 30p, as on the Internet, but in fact 43p. I was not mistaken about the product. I want to complain to the authorities.
Terrible service for legal entities. The lack of control over payments and the lifting of restrictions. Reconciliation is conducted incorrectly. Documents are not delivered in a timely manner. The lawyer and accounting work is disgusting. Not to interact with each other.
Horror. Never use the online store. Exactly what is not available on the site. Delivery times are disrupted. Orders are canceled independently. Mogum will place an order for you with a higher price and in another store.
A useful store. There are also building materials for the garden, for the car and for the farm. I always approach consultants so that I don't wander around for a long time in search of the right things, and they are great at always being able to tell me what and where. There is a self-service ticket office. On weekends and during big sales, the queues are still long and on such days it becomes cramped to walk with carts. And so during the repair an indispensable store.
It is almost impossible to find a consultant in the store, and when you find him, he goes to help with such a face, as if you distracted him from a very important matter (standing and dreaming), and did not ask him to do his job. Further, he does not explain anything, just gives some kind of product and says: here. This is not a grocery store where you can handle it yourself, I still wanted to get a specialist's advice. But if you understand everything yourself , then the store is OK.
A huge request to the management, spend a little more money on a working search engine on the site and full site occupancy. Otherwise, it turns out that I want to send for a certain set of workers, but there is no way to find them on the site. Appreciate customers' time.
I bought an extension cord on a coil very cheaply. Vitebsk manufacturer, wire 3* 2.5, 50 meters, 4 sockets with grounding and covers. Chinese are twice as expensive
A large selection of goods, convenient Parking and entrances, responsive and friendly staff, many pleasant discounts. Many products cannot be found in other stores. But the prices are certainly quite high in the market, especially for every little thing
Where Labor Protection looks at, there is no way for customers to safely use a tool for wrapping, cutting, sawing (which is located when leaving the store). These tools are tied to steel cables and tangled in a tangle. I have to go and ask for Scotch tape and tape measure to be given to the information center.
See original · Русский
1
Show business's response
Евгений
Level 10 Local Expert
September 14, 2023
An excellent hardware store, you will always find what you need for construction and repair. Excellent parking, always full of places. There are often discounts on a huge number of products. The working time is very good, you can always have time to drop by for the right product.
Small, inconvenient, I placed an order from the Internet to this store, the girl was not there for 30 minutes, who issues orders. Then the same number of people were also issued
It is difficult to evaluate stores that all look the same, at the same price (almost:) and with the same assortment, but still... normal store. And how the newcomer liked the first check for 15%, ~ 1k saved)
I ordered and paid for a pool filter, delivery was promised on 31.07, now they are starting to roll. I lost time . An extremely bad store, I have repeatedly been convinced of this. You don't have to visit him.
I can't say anything about the store itself. While in Minsk, I stopped by several times, but only for the delicious coffee, which a nice barista girl believes in the pavilion right at the entrance to the store.
From what I noticed, I can note a fairly spacious parking lot, the presence of ATMs and an exchange office. I also noticed one interesting thing that I hadn't seen in St. Petersburg. After shopping in the store, if necessary, you can rent a trailer and take everything home.
The assortment is very large, the staff will always help with the choice, discounts and promotions are quite common, the location is convenient and there is a large parking lot
Did not find the right product, not the administrator, not the sellers, although the computer is available, I encountered this for the first time, how can this be? As a result, a replacement was offered, but this is not exactly what I wanted, so if you asked if there is a product in stock, it is not a fact that it will be found in this store. Time wasted,
Not competent sellers, asked for a heat-resistant primer, called in different departments , in the end they said they did not know whether there was or not, they answered as if they were doing you a favor, I do not advise, the service is at zero
The assortment is very large, which pleases, but the prices... The difference with other stores is huge at times. For example, I bought a 3-phase automatic machine in one company store for 12 rubles and a penny, so in the Oma the same 60!! What kind of margin is this?? But there are also normal prices, but in general it is best to buy exclusively promotional goods, otherwise you can get into a huge overpayment
A good hardware store. There is almost everything you need. Well, if there is nothing in this, you can order on the Oma website to the pick-up point, one of which, by the way, is located directly in the store on Vaneeva
The norm. But often there is no one to ask where, what kind of product. You'll trample all your feet to find some little thing. It's not a very big store, but the location is very convenient.
It's a pity they save money on consultants and sellers.
Terrible job of the online store. I made an order on Thursday and paid for it. On Friday, I called the call center, they told me I could pick it up on Saturday. I arrived on Sunday (Borovaya), the specialist told me that your order is not ready - it is moving from another store, call and deal with the call center.
Good location and regular promotions beckon to come in. A large selection of building materials and tools will allow you to buy everything you need for repairs in one place. I was pleased with the presence of departments for interior items and crop production. They are not very big, but interesting items can be found.
If you have repairs at home or something is broken, and you need to fix it urgently, you definitely come here.
The prices are pleasant, and the choice of goods is simply huge.
We came to the store for a specific product, there were no consultants in the department, consultants from neighboring departments said "get up so that we are noticed";
According to the phone number left in the department, they said that the consultant was coming, but after waiting for 10 minutes no one came up, no one answered repeated calls)))
This is not the first time we have encountered such a situation, the service is terrible