OMA is the best construction hyper. The assortment is the widest, the prices are pleasing, the staff is trying their best. Everything you need can be bought down to the smallest detail. In general, an excellent hypermarket in everything. Well done.
A terrible scoop.
I called, checked availability and wanted to order online so that everything was ok. I was told that there is no such option on Vaneev, but everything is available. I asked the man to come with me and load it into the car.
As a result, there is no product, although it is listed. Waiting time is 1.5 hours. They said go to the checkout to return the goods to the queue!!!!
A store with a large selection of goods for construction, plumbing, building materials.
I was pleased with the presence of consultants among the shelves with goods. They really help to find products, select and assemble them. When buying, they help with the loading and packaging of goods.
There is a convenient ramp and parking for loading goods
You can probably find fault with the choice of goods and prices in any store. But here you can see on the website what is and how much. The entrance is without traffic jams, it's worth a lot. And of course, the best working time has helped out more than once when others are not working.
I went with my wife to choose WALLPAPER - the choice is quite good, and therefore we could not decide on the choice, and a woman consultant with glasses (Med**** Olga Anatolyevna) helped us a lot, who offered 3 options taking into account our wishes and the layout of the room - it was very nice that the work was not carried out after sleeves or as marketers with obsession, but with interest and attention to customers! In general, the wallpaper was chosen, and the impressions were super positive!
Dear Olga Anatolyevna, if by some miracle you read this comment, then know that you are doing your job for a reason, keep it up)
Krutyatsky hardware store, where everything is really there.
One of the disadvantages: there is a lack of a doorman at the entrance, who greets visitors with a glass of whiskey and Coke.
In connection with the repair, you have to buy a lot of building materials. We chose Om. Proximity to home, and most importantly, a huge selection of goods. The staff will always prompt, advise, and advise. There are always a lot of discounts, including on the Om card. You can order delivery. Delivery is possible the next day, the courier always calls and coordinates the exact time of arrival. But in principle, you can order delivery for any day. You can return the product that was left, for example, if you bought three bags of plaster, used two, then one can be returned if you have documents for the purchase.
I am glad that there is everything in one place. The product is diverse, it is fashionable to find both cheap and more expensive manufacturers. I compared prices with markets and other stores, something more expensive, but there were goods cheaper than market ones.
Bottom line: if you buy a lot of things, then the price in the receipt will be averaged between different construction stores, but you don't have to ride
The store is good, there are enough goods. But I really want to "thank" the consultant Ekaterina (I think that's the woman's name) for her professional rudeness. If you need to choose a fitting or just consult, then you should go to her. Reasons:
A) you can't wait for a consultant (you were in the store three times, pressed the call button three times and waited for more than 10 minutes).
B) Discontent and rudeness when trying to explain the necessary element to Catherine 👍🏻
3) We observed the same attitude towards other clients three times.
In general, if the store cares about their customers, take action.
A good example of what a monopoly leads to. There is zero service. Click on the consultant's call button and lie down next to her to wait, because the walking aunts walk with an imposing gait for a long time) Then do their work for them, help them, measure them, twist them..
Assortment.. Well, those who have not been anywhere else will be satisfied. The prices are high.
It turned out that it was necessary to return the purchase made a day ago, but the receipt was not saved. To my surprise, this was not an obstacle. The product was quickly accepted and the money was refunded. Super! Everything was done quickly and politely
A good store, a large assortment, there is plenty to choose from for any budget, regular promotions and discounts.
The only drawback is the slow operation of order processing through the application: it will not be possible to collect a basket in the application today and drive to a certain store on the same day and pick up the goods only the next day, despite the fact that the goods are available in the store.
A cool modern chain of DIY construction stores. To be honest, there's even food and drinks available. We went there for a reliable water filter, the sellers are competent, and we were satisfied with the choice.
An excellent construction hypermarket, you can find everything you need for repairs and construction, a good loyalty program, a wide range of products, convenient location.
You can't find any consultants, they send everyone to each other, they don't even try to help them find something or solve the problem.
Why are they needed there at all, except to give out the goods?
So these are not sellers, but packers!
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Н
николай николай
Level 5 Local Expert
February 27
Convenient location, well-laid out goods. The staff is friendly, but sometimes you have to search. We would like to have a wider range of woodworking products (mouldings).
I bought filters for flow filtration. A grief counselor came up and advised me to take an analog, convincing me that 100% would do. But it's not! I had to go and return it again. The sadness…
Good afternoon. I express my sincere gratitude to the seller Ekaterina. We bought a shelf with a mirror, we were very satisfied with the service, recommendations and advice on all issues of this employee. Please note the high professionalism. Let's go shopping again. Thank you.
The attitude of the consultants leaves much to be desired... Wooden skirting boards were bought in the network of this trademark, everything is fine with the product, there are no complaints. But they wanted to hang the baseboards not on glue, but on some kind of fasteners. On the phone, they told me to contact any retail store of their brand for the selection of fasteners, I turned to the nearest one, but there, except for ridicule and impertinent answers to my questions, I saw nothing more.
a huge selection of products from various industries.
I really liked the beautiful and inexpensive dishes.
also, after looking at the wallpaper, you can think about repairs)
Excellent consultants. They will tell you everything, they will tell you everything.
There was a question about the choice of paint for the walls. And they advised which paint is better and helped with the choice of color.
Only positive emotions remained after visiting the store!
As a store of norms. But the online store is complete nonsense! No matter how you place an order, there is always almost no product! Complete inconsistency with the physical. the store.!!!!
Consultants, however, are not bad, but the policy of the store itself is just terrible, laminate was bought, they gave you a check that you were awarded 50 bonuses, then I came to buy wallpaper, as it turned out there were no bonuses, the discount card did not work, it was also very sad that people in the information center were not competent, you ask where the senior cashier is, I do not know where the manager is, too, the point from the customer's discount card if it does not work. As if everyone understands that there have never been discounts in the store and there were no discounts in fact, this is either a markdown for goods in small quantities (in fact, no one needs) or for a tool that will not work because deshmanskoye.... I will not appear in the Oma on Vaneev anymore. Prices in online stores are 20-35% lower. I hope that your store will be closed. Good luck
Prices are high, there is often a surprise at the checkout, the price is the same on the price tag, but the price is higher at the checkout (for some reason this does not happen in the opposite direction) , consultants are often not on site.
An excellent selection of building materials, not so long ago a customer service center appeared in the middle of the hall, it is very convenient and comfortable, there is a coffee machine.
And I also really liked the consultant, the staff, the responsible manager, the professional, fast service to all departments of the store.
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Show business's response
House master.
Level 8 Local Expert
March 6
convenient location, 10 minutes from the metro in a straight slightly curved line, as for the assortment, it's quite suitable, there is something, there won't be anything, everyone is HYPER, good at something in their own way., everyone has their own unique assortment., I especially like lumber, in OM there are no equals in this, if you compare between stores of your level.
Heavy magazine. The rows and signage for the goods are inconveniently made. There's a whole song to pick up large-size (plywood, GK): you come up from the end, give the purchase receipt, they take the receipt and you wait at the entrance for about an hour until you get what you bought.
The choice of goods, staff, waiting time, discounts and promotions, location, everything is at the highest level, is very competitive with similar stores.
Everything is there. But if you buy a small thing, then it is difficult to search in such a territory. To buy a light bulb, you need to walk half a kilometer. But there is a choice.
The best store of building materials and household goods, I bought tools and consumables myself many times, I am satisfied with the quality, the staff is adequate if anything is needed,
I advise everyone
And so! Yesterday it was necessary to purchase a KG-35 brand power cable. Its cost is 21p80k per meter. And when buying from 25 meters, only a little over 13. And so. There was a remainder of 10m in the bay, (it was 10-11m that I needed to buy). I paid 218p for it, although if there was a suitable square footage in the bay that falls under a discount, I would pay 300p for it (which is more profitable and even if the extra 15m remains in demand, it is in any case more profitable to buy than without a discount of 10m for 218p). However, the thought creeps in, "do they often have a meter of such a cable that falls under a discount?!))) I understand if the price differed in 4 rubles, it would not be so much for my pocket and forced me to buy extra meters, but when the difference is 8p per meter, it's too much. And so, according to rough calculations, for 25m I would have paid 300r, but since I had to settle for the rest, I paid 218r for 10m. I think this is overkill with the hype. I already overpaid 90p for my square footage, so paying 80p to 25 meters would be a more profitable solution. I don't know who draws their surcharges, markups and discounts, but, roughly, 50% is not in any way!!!
The selection of goods in the store is not bad. The quality of service... To pick up an online order, you need to complete a quest to wait for a consultant, after pressing the button, you need to be patient, because you can grow old along the way. At the last visit, the product was not found, the consultant did not wait, and eventually we went to another store.
The assortment of goods is much smaller than in other OMA stores. Everything is packed with goods so that it is impossible to drive with a cart between the rows, and sometimes even for customers to pass. Moreover, it starts near the entrance to the trading floor. Not to pass and not to pass! There are constant queues at the ticket offices. Only self-service cash desks help out. Among the advantages is only the location. All other OM shops on the MKAD.
I like it, I use their services and buy all the things I need, I like long installments on Halva, up to 20 months, 12 months, often from Friday to Sunday such promotions.I like cheap light bulbs, they earn their money.Here in front of the Radovnitsa I was looking for black paint for the fence, a large selection, I took what suits me in price and quality, various household trifles, a mixer, etc.