Ома
2525 reviews
March 12
All in one place. Everything is clean. But sometimes you can't find a consultant.
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December 10, 2024
Please note that even 1 star goes only to the operator Sergey. I have no idea which store the delivery was from, I leave a review at the nearest point on the map.
30.11 an order has been placed for a Christmas tree with delivery on 08.12.
In the order status, it was noted after a couple of days, "the order is assembled, awaiting delivery."
On the day of the order - "in the courier service".
The delivery was supposed to be from 13.00 to 18.00.
At 19.10 there was still no order. There was no call about the courier's delay either.
We called on our own.
The operator Sergey informed that the delivery was delayed.
Then he called back and said she wouldn't be there.
Reason: THE PRODUCT IS MISSING.
Since we made a pre-order, it took as much as 8 DAYS! to make sure that the goods were in stock and call us back for reissue.
I asked to resolve this issue.
Sergey was able to find about 1 fir tree, but from the showcase (for example) and reissued delivery to us on 09.12 from 18.00 to 23.00.
And what happened next? 09.12 we did not receive anything: no food, no call that there would be no delivery.
The contact center, please note, is open only until 21.00 and there is no one to clarify the information.
Like stupid people, we stayed at home for 2 days in a row in the specified period to receive delivery.
But no one from the store even bothered to clarify that she would NOT BE THERE.
10.12 it turned out that the company has technical problems AGAIN (what? it's not very clear).
At the moment: the spruce was promised to be delivered from 18.00 to 23.00. We are waiting. I will definitely add a review about the delivery time and the quality of the spruce from the showcase.
I am sincerely shocked with such an organization of work and attitude towards the client.
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1
March 31, 2024
An excellent range of products for repair and construction. The staff is active and friendly. I really like the design of the installment plan. Everything is fast and easy
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June 4, 2024
It's a very good store. I recommend you to visit. The optimal assortment, for some product groups, of course, I would like to have more choice, for example, on tiles.
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August 18, 2024
Consultants work very, very, very poorly, or rather they do not work! They called a consultant in the insulation department and did not get through! When the parking lot at the store was full, only two cash registers were working in the store itself. Four self-service cash desks were in malfunction. For 20 minutes there were buyers and no one, they called for a consultant, but they did not wait. They left leaving the goods. A creepy store!
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June 28, 2024
1 star only because of the staff who absolutely don't care about the customers. It is simply impossible to ask something, attention is 0. The staff communicates with each other, but as soon as a buyer comes up from them and you can't get 2 words out, you ask where to find some product, they just poke your finger without further explanation. Many of the consultants do not understand what they are selling at all. An interesting point is also in the store's policy, in which if you need a consultant, then you have to call the phone number to be approached, spoiler, 20 minutes after the call, no one came up to us.
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December 16, 2024
I was in this store today, I bought light bulbs, I go to the checkout to pay, my cashier girl demands to turn out the bag with some kind of fright.This is the first time I've seen a situation where a cashier looks at a bag, and she starts rummaging through it in front of everyone, and looking at receipts from other stores. Of course, she didn't find anything there, but this situation put me in a stupor.
I'm standing in decent clothes, with the latest phone model and a sports shopper, and this lady thinks I can steal gum🤡😂😂😂
Teach your cashiers how to communicate with customers normally at least, how not to yell at the whole queue near the cash register "can't I look at your bag?"
- zai, no, you can't!!!
Next time, I will call the police.
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1
1
January 29
The best oma in Minsk. There is always everything. Polite staff!!!
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May 27
The standard regular om store. Almost everything is available at slightly inflated prices
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October 29, 2024
One and a half years have passed and now there are no former suppliers of floor coverings and consumables for them. Changing the product or its suppliers in the store did not allow me to replace the items that had fallen into disrepair. Sadly.
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December 25, 2024
A large selection of everything, a lot of discounted Christmas decorations!!!
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1
January 16
Good store, convenient transport links. Large parking area.
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August 25, 2023
A standard hypermarket of goods for construction, renovation and home interior. A large selection of different not expensive assortment. There is even alcohol. Conveniently located near the Moscow Ring Road
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4
June 17, 2024
The choice is not bad, the assortment is much more diverse than in others, but there is a huge disadvantage of the ETERNAL LACK OF STAFF IN the DEPARTMENTS. If you do not know exactly what and how much you need, the purchase will be long, since even employees sometimes do not know what fits what, what is where, but this is if you can still find those workers🤣
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June 4, 2024
In general, the store is not bad, but most often there are no consultants, and even if you find one, it is not a fact that he will be able to help. Once we bought a mirror, we waited 10 minutes for the specialist responsible for this department, so he won't be able to help, as a result, I found the mirror I needed in the storeroom. I didn't understand at all why we were waiting for him. And so, almost every time.
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1
1
July 30, 2024
In one word, "mess"
Made an offline order on Saturday. On Monday, 29.07, they had to re-select, as certain positions required confirmation. No one called, we got through to the right phone only on Tuesday and no one knows anything about us and our order
As a result, we were recommended to place an online order so that our positions would be centrally collected from all stores. We have been solving the issue of logging into the profile for an hour, since no SMS notification is coming, the issue could not be resolved by phone
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September 1, 2024
A good hardware store, there is an Oma drive, which is very convenient. On the downside, consultants are not always on site.
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March 5
Availability of everything
Prices depend on what
Some are cheaper in Minsk
Some above the market
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1
November 28, 2024
A great big store, a huge selection of goods, both cheap and high quality (naturally more expensive).
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December 15, 2024
We promptly made the color correction, plus a discount. Thanks a lot
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January 20
The range of products is large, but there is a very large shortage of consultants in the hall.
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October 13, 2024
An excellent store, there is one minor disadvantage, the lack of normal product navigation, but I can recommend the store
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February 27, 2024
The staff helps, the information is good, the assortment is limited, of course, but still, there is a choice. Again, the discount system is wonderful, a joy for pensioners.
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December 14, 2023
10.12.23 we bought faucets in this store. Thanks a lot for the advice to the guy on the loader! I told you everything about the work, installation and quality of the product! We have installed the faucets and are very satisfied!
In general, a very good store with a wide assortment!
Discounts, installments are very cool!
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3
December 6, 2023
A good store, a large assortment of goods, friendly staff. The prices of the goods are acceptable, but not the most affordable in comparison with other network markets
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3
May 27
A very good store! The sellers are polite and attentive.
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December 1, 2024
Plus, there are both plants and household items there
The downside is that there are a lot of people
Plus the fact that there is paint for wallpaper wallpaper carpets and so on
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1
1
March 20, 2024
the store of abandoned customers. It's good that there's a Mile nearby.
I found a cemnt available on the website, approx. Arrived.
In real life, there is no pickup, there is no one in the hall, there is nowhere to ask. The cashiers do not do this, the managers in the hall send them outside. There's only a cashier on the street who doesn't know. A vicious circle.
I killed time. I turned around, 7 minutes along the ring road and a Mile away.
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2
1
August 23, 2024
A large store
The prices are high, and it is possible to find cheaper
There is a choice.
But... The consultants can't really say anything
She freaked out the last time and left .
So far, there has been no desire to buy anything here.
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1
February 23
They messed up at the checkout with a soft check, gave 50 rubles for a taxi, flew in like a broom to fix the positions...It's very unpleasant
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1
1
November 11, 2023
A wonderful store. Everything is there, everything is in its place, the price tags correspond to reality, a large assortment.
A lot of interesting promotions. Once they bought a washbasin, lost the price tag, after a while the washbasin began to be shortened (electrocuted).
Specialists restored the receipt, returned the money.
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March 25
There is a large selection of products, but it is very difficult to find consultants.
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October 9, 2023
I'm doing repairs in the bathroom. I used the service of a Personal Manager (by prior request at the Omsk Regional Center) in the person of Vitaly Gennadievich Dobriyan. Professionally, quickly, efficiently: selection of materials, calculation of quantity and cost, payment, registration of delivery to the Minsk region. Installments for Halva 12 months was very useful. I recommend.
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2
2
March 4, 2024
The nearest store to the house is with trees. the material. I had to wash there 4 times. And there was never a manager in the department who would help you choose the bars, advise what you need. And every time I had to blush in the workshop for the source code. Sometimes they are raw, sometimes gnarled, sometimes crooked. And there's no one to ask. Again: they haven't even heard of the sawing shop there, but they position themselves as a warehouse of building materials. Everything is sad.
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May 11, 2024
Chinese goods of the lowest quality. The prices for the baths are sky-high for the quality that is offered. The prices offered by OMA for Chinese goods are slightly overpriced, in this price range you can buy high-quality goods with a 10-year warranty from world-famous manufacturers
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3
2
December 29, 2024
It's a good store, I visit it often, and there are a lot of good products.
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2
1
March 28, 2024
Great store, friendly staff, amazing promotions and prices.
I recommend this construction hypermarket.
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3
June 17, 2024
There are always questions with the staff in the hall, it is almost impossible to find them and ask. But the last time a personal manager helped us, it was fast and convenient. We went through the whole store, bought everything and got advice on all issues. 4* for past experience. For the last visit 5*+
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January 23
Hyper, like hyper, there is something, there is something, like in others, I go here more often than in others, because it is not far from the metro, within walking distance of 10 minutes on foot, but in general, everything is quite good.
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3
April 24, 2024
Oma, cool, everything is there, if something helps, they will tell you, you will even buy what you did not think of, and if you do not visit the store enough, you can get lost looking at the product.
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3
1
September 30, 2024
The store is good for repairs and construction, although the prices are expensive, although there are promotions and discounts for this.
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1
1
August 19, 2022
I really like it. You can buy all sorts of things in one store. One disadvantage is that there are few consultants. A very nice girl in the wallpaper department! Thanks to her, she tells me correctly. Another small nuance, a discount is given for the amount of 250 rubles ... it's a pity. And so, everything is fine)) Ah!!!, the store administration! When you ban parking along the store, not only is it not convenient to drive, but it is difficult to cross. They drive, they think ... they're too lazy to walk their ass a couple of meters ... from the parking lot, THEY PUT THEIR TROUGH RIGHT AT THE ENTRANCE TO THE STORE!!!. And if you take something out in a wheelbarrow, it is very difficult to maneuver with panels, laminate or cement!! Take action!!!
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1
April 5
It's a good store, and there's practically everything from tools
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1
1
October 28, 2023
A good hardware store, there is everything for every taste, especially nice when various promotions are held! Stop on the MKAD right in front of the store!👍
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2
November 17, 2024
There is a great store at home. By going there, you can build a house. A huge selection of products
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January 5
A wide range of products, but finding a consultant is still a quest!!!
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3
August 13, 2024
A big store, everything is there. But for many positions, prices are simply off the scale. It is not profitable to buy, especially in large volumes.
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3
August 28, 2024
The store is large, but the choice in product categories is small. There is no branded and high-quality tool, mainly Chinese or low-grade domestic. No spatulas, no hammers, no sockets.
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January 25
A good store, a large selection of building materials.
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October 20, 2023
I made an online order for pickup at 10 am, nothing is ready by 5 pm, the goods I needed were lying five meters from the place of delivery of goods. But "we have one picker, you understand." Okay, I cancel the order, I go to the self-service checkout with the goods. I punch it, the cash register starts flashing red and says that I need the help of a consultant. A flock of consultants is standing nearby and apparently coughing up issues of the global world order, because no one pays attention to the red light bulb. Five minutes later, when, I suppose, everyone had discussed everything, a consultant came up, and without greeting, beeped two buttons and left without saying goodbye
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3
1