The store is big, there seems to be a lot of everything, but... There is no choice of quartz vinyl, respectively, corners, thresholds for it, too, there is no moisture-resistant glue, there is no "A2" spatula to apply it. Plumbing and bathroom furniture were not picked up and the prices were exorbitant, for us, they were bought in a competitor's hypermarket, made in Belarus.
Sausages have been returned to the assortment -
Head of TO3 - 👍👍👍
TO3 promoters - completed the tinting task for 5+
The store is super!
I recommend it!
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Алеся Д.
Level 5 Local Expert
April 16
The selection of goods is quite boring. The store is expensive compared to other construction stores. Discount system, I don't understand at all, there is a card, but there are no discounts. The staff doesn't want to listen to the customer, you ask a question, and they're like from the moon, answering something off topic. Well, the cherry on the cake-
I came back from the stove, the goods are bulky, for my 55 kg, also with a belly on my nose, I'm about to give birth, heavy. First, I went to the refund window to ask how the refund would take place, I clarified 2 times that it was OSB plates. The guy said they needed to be brought to the return window. Well, OK, I brought it, and he says to me, "Oh, these OSB plates," I asked what else there were, and he told me to take them to the other end of the store. When asked what he was mocking, he answered no very calmly. I reacted very emotionally to the refusal to take the goods to another place.
A good store, a large assortment, there are consultants. An interesting garden center. There is a cafe and a clean toilet. They send notifications about discounts, there is a bonus program.
I went to buy a screwdriver and self-tapping screws. God bless the consultant guy with a ponytail on his head, who explained to me for 20 minutes how some screwdrivers are academically different from others and eventually chose the most convenient one for me under my palm))) And it's not a joke. The best store I've ever seen so far.
A large assortment of everything necessary for home, cottage, work and other things.
There is a professional and ordinary tool for any choice, I am sure that you will find everything you need there
A very large store with a huge selection. Everything you need can be found. There are consultants, but they are not responsible in all sections. But in general, I really like the store.
I usually buy "household and repair" here.
I am not a pro, without special requests, so the assortment, price-quality ratio, promotions for regular customer card holders suit me. There is a choice.
There are queues, but as far as I remember, there are already self-service terminals (for those who do not like to wait and are not lazy to punch themselves). 😉
A large store where you can find everything you need to repair and beautify your home. There are signs everywhere, there are price readers.
Convenient location: near the ring road.
⏩There is a large free parking lot.
Self-service cash desks are available, but they cannot be used to pay with installment cards.
1⭐ I took off for the deplorable condition of living plants: unpolished, dried up, some in the web.
And I also took off 1⭐ for some kind of indifferent attitude on the part of the staff. For example, I bought on the day when there was a 15% discount when buying from 60 rubles. (I saw it when I left the store). I got a check for 58.5 rubles. Well, not a word, not half a word from the cashier. Other stores will always offer to take some small change to fulfill the conditions of the discount, but here...And the cashier silently scanned my discount card and did not say a word that it needed to be registered. I found out by accident.
A good hardware store where you can buy everything for construction, finishing and adjustments.There is also a gardening shop nearby.Reasonable prices and a wide range of products!
Good building supplies store, etc. fast service. There is a currency exchange, however, I often get on a technical break). There is a shop for seedlings and related products. Convenient exit from the ring road.
The prices do not correspond to the fact of payment at the checkout, it says that! You can't find a consultant, they send one to another, and there is no staff at the self-service checkout all the time. I'm not going there anymore, it's a disappointment, it used to be better.
Very poor quality of service! You will never find a consultant in the department, you need to go around the entire store in search of an employee. And today, in principle, we are faced with an absurd situation. We needed a transparent stretch film, checked the website - 37 rolls are available. Have arrived. At first, they themselves searched for which department she might be in - in vain. I met, fortunately, a consultant, sent it. There's black and white on the shelf. Hmm... We decided to test our luck in the paint and varnish department. The staff said they didn't have any and sent them to the information center, saying "they know better, they can check the database." The miracle did not happen! The information center said that their information is the same as on the site, it is better to ask the department. They even searched in the garden center and went to the building mixes department. The answer is one - they shrug their shoulders, spread their hands. To sum up, the online store is misleading, 30 minutes of time has been spent, I am already silent about the road, well, the impression of the store has been spoiled.
One big disadvantage.
The area is large , the staff should take almost an armrest .
Everyone is busy and no one is anywhere .
We waited for 20 minutes and left without the necessary purchase.
It's uncomfortable because there's nowhere to sit, and sometimes you have to walk there for a long time, for some reason the cafe was removed and you can't sit on the furniture, the signs were hung. We're not coming back. They don't like customers, it seems.
Great store! The staff is competent and friendly! A lot of goods, often discounts, bonuses. Plenty of parking space. It is always clean, there are toilets. The Store Is Great!
In general, everything is fine, people from the warehouse help load the materials into the car, tell you where everything is. The only thing I would like is more parking
There is absolutely everything for construction, and this may not surprise anyone for the capital, but we don't have such a store in the region, but we really wanted to, the choice is amazing, the eyes are sorting it out.
A product for every taste and color! The prices are reasonable. The staff is polite, the consultant gave full information (we bought a screwdriver): on price and quality. I recommend it)
I'm thrilled, the store is very big!!! A huge range and selection of products at affordable prices!!!
Very pleased with the responsiveness and warm communication of managers!!!
The service is terrible, you have to wait at least 30 minutes to ask a question or place an order. They work very slowly, and the qualifications of service managers are at zero
Good discounts, a large selection of staff attentive and friendly, frequent promotions, convenient location. They often go there, they like everything very much.
A large hardware store, there is almost everything you need for construction and repair of buildings and with your own hands. However, I would like a more attentive staff in the consultation room. I often do.
Very unprofessional work of an online store. I left a request - no reaction for almost a month! Then they abruptly began to hammer from different numbers to clarify "did you take it? And when will you pick it up?" When we returned from vacation, we called the store to clarify the details of the shipment. The order number was found immediately, but they could not give an answer. Then there were multiple calls with an interval of a day and as a result, "unfortunately, the order was withdrawn from the reserve!"
I do not recommend contacting you! Sorry for the time spent. I am sure that the order was in stock, it just went up in price during the "negotiations" and it is more profitable to sell it again! Very petty.
Unfortunately, the attitude of the authorities to the service is very sad, finding a free employee (consultant) in the hall is a whole impossible mission, and then you find out that this employee is not from the department you need, and the search continues until you spit and go to any other network. But everything is very good with the assortment, therefore, three stars
excellent store prices do not bite the staff will tell you help advise
especially I would like to express my GRATITUDE to the manager ALEXEY YANUSHENKO a
very attentive patient responsive person
VERY HELPFUL
Convenient location, slightly messy navigation of the product departments.
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Наталья Щербаченя
Level 5 Local Expert
May 15
Apparently, there was a recent redevelopment, the goods were swapped, and it took a while to find everything.
Everything is available, if you need help, advice, there are consultants who will always prompt and help you choose any product.
A spacious store, there are almost always various household goods available, I live nearby, it is convenient to buy light bulbs, rubber bands and other household trifles. The only negative is that there are almost always a lot of people
I want to thank the employees of this store, especially the consultant from the department of screwdrivers and other tools (the guy with the long ponytail, unfortunately I did not remember the name). Today I was choosing a screwdriver as a gift for my husband. He explained everything calmly and in detail, picked up the right model and showed that everything was in working order. In general, I helped a person who does not understand anything about this topic very much. I also picked up additional details for proper work with the tool. It was very pleasant to watch the work and listen to recommendations. Thank you so much for your patience and approach to the customer!
OM's store is just great!!!
I bought everything I planned and even more. When it was necessary, the consultants in the hall promptly gave professional advice.
Once again, I was convinced of the excellent service and a wide range of products.
May God grant health, salvation and well-being to all employees of the OM network.
An excellent store - conveniently located for visiting, medium-sized parking, full parking on weekends, it is fashionable not to find a place. There are no comments on the goods, everything is neatly laid out. The only one
This is no longer just a construction supermarket, household chemicals are inexpensive there, sometimes we buy dishes there. There is halva, they often do halva promotions with extended installments.
I really liked the service in the flooring department. The guys did well, they showed everything, told everything, packed it. I especially liked the drive service. All the goods were brought from the store and loaded into the car. Just fine!
Complete disappointment...
Why do you need movers in the state, if today my husband and I came to buy 17 bags of plaster mix (25 kg each) and we were offered (and this is me culturally) to load them on our own, yes, by the way, maybe my husband's physical data allows us to do this, but he was clearly not dressed in order to handle the loading.
That's how they lose customers...
P. S. they bought everything and helped us download everything, but in another store
My husband and I are delighted!
There is a consultant in this store who is really interested in helping and knows about everything!
MANY thanks to Vadim P. for the excellent consultations. All the staff of the store should look up to him (and not stand in groups of 5 people and gossip instead of work)