I placed an order in the app and waited for it to be ready. After 25 minutes, I decided to ask because the status hadn't changed. As a result, it turned out that my order was not even displayed and the institution did not see it. Even though my order was fully paid for.
They requested another 12 minutes of waiting. OK, I waited. I take the shawarma, and there are 300 grams, instead of the 450 grams I paid for. I came up and said that the weight was wrong, they told me that they would redo it. Okay, I waited another 7 minutes, and when I pick it up, I realize that it's a strange size and weight again. I came home and weighed 360 grams.
I called the quality department. The owner must have answered the phone. To my justified indignation, he replied that since childhood he had learned one lesson from his father: you need to work with a client efficiently, and not lick his f ***. And no one will lick my ass, they can redo the shawarma, well, or a promo code for next time. But the promo code for next time is like come to the window and tell me they promised. After I weighed it, I decided to dial again to clarify the "quality" of the work. To which I heard the answer, "well, you've changed the shawarma from 300g to 350g. When asked if you have a 350-gram shawarma in your assortment, but there are specifically 300 and 450, I heard the answer: well, yes. I didn't hear any other attempts to resolve the situation. This was the last visit to this institution. For the future, I advise everyone to avoid them, so as not to get into such controversial situations in which they forgot about the quality, but they did not forget that they would not lick you!
In total, the order takes more than 45 minutes.
It's a disgusting approach.
If you want to throw half of the shawarma in the trash, this place is the best choice!
For the sake of truth , it depends on the cook out of 4 times , 3 times it was done disgustingly , 1 time it was surprisingly very high-quality
I'll tell you about these three times, because according to the theory of probability, that's exactly what you'll get : bad stuffing, a lot of mayonnaise / sauce, so much that the shawarma gets wet and bursts in the middle, cook a spoon at the end, because you'll have to eat the mess from the bag , because all the contents fall exactly there
, the chicken seems to be normal tasty , but the last time , it was as if she was soaked in a vat with gypsy legs , because I do not know where else the purulent smell could have come from , and barrel cucumbers , my God, this is not just a weapon of mass chemical destruction , this is a new generation newcomer , a virus perfectly calibrated in laboratories so that a person dies slowly and as painfully as possible in convulsions.
But this time it's a plus star.
The shawarma is bland, there is a lot of mayonnaise, having reached the middle, the bottom has already completely come apart and flowed into the bag. While the cashier was there and the cook was taking orders for a smoke break (there are no questions here), but the fact that he is wearing only gloves and working with the cashier and then immediately goes into the products makes you think about sanitary norms. You should order only if you really want to and there is no difference in your taste. although you might as well go to the neighbors and get ready-made sandwiches there.
I ordered a classic one on 03/08/25, it tasted disgusting,except for lavash and cabbage, I saw practically nothing, the meat tasted very bland, it tasted like boiled without salt and spices, there was no sauce to somehow brighten up this whole horror,I was hungry,for such money there are much more interesting places 👎👎
I bought 5.05 the maximum that was good was the service. The girl accepted the order with a smile , advised a lot of things . The worst part is the cook who came out to place an order 10 minutes later. The kitchen is anti-sanitation
It 's a very cool place to come back to. Juicy, tasty, fresh filling in shavukha. The cashiers at the checkout will help you make a choice, cute and pleasant girls, always smiling at customers) In general, come in, you will not regret it
The shawarma is delicious. There is always a lot of sauce, meat, pita bread in moderation. The chicken is always perfectly cooked. Of the advantages, that's all.
Where is the management looking?) Once again I come and see a disgruntled girl at the checkout, she always throws the change, neither hello, nor goodbye, as they say.
And okay, if it was a one-time case, but I come here quite often and the girl is in such a mood all the time. Raise her salary, maybe at least it will be more friendly))
On Saturday, I took one teriyaki, the second with beef, it was trash!!I've never eaten worse, I've never set foot in there again, it's salted to the trash, with some kind of acid, as if they were masking bad meat!!Horror, I threw it in the trash can
Shavukha is delicious. I was there with my dad for a test, but there was more sauce and meat, and so the stove. There's just nowhere to sit, but it's so delicious.
The shawarma is delicious, no questions asked. The girl at the checkout is just awful. She was rude, even though she had just opened the window, for knocking on her door. It's not like that. Horror. Change the staff. The service is terrible
We bought two shawarma: American large and cheese medium. Very, very tasty. Juicy, cucumbers just like I like, big chunks of chicken. The sauce is in moderation, at the end the pita bread is not soaked and does not fall apart. We ate too much and are very satisfied. Thank you very much!
Shawarma is good, if you're hungry, you can come in. It tastes good, but it feels like too much cabbage, it would be better to have more meat, but apparently they save.
It's a pity I didn't read the reviews right away and didn't look at the rating..I took shawarma for 12.9 rubles 500 grams.the total is 390 grams..shawarma sucks.a lot of sauce interrupts everything.the price is a maximum of 6 rubles..
The service is for two. I ordered in advance, because I was in a hurry, seeing that I had time, I went into the store, coming to the cashier, it turned out that they did not start doing it, despite the accepted order. While waiting for the order, I stood watching how they were cooking, the guys were clearly having fun, making faces and swearing, discussing customers and making it clear that they were not happy that they were being watched. It is worth noting that the shavukha test, for a strong four, is much better than the donerking, which was in this place. I often order in the shavushnaya of this network at another location, there were no such jokes there. The fact that the staff in the aquarium reminded the zoo, the behavior is appropriate
But shavukha is a buzz
The staff is cheerful and helpful, everything was cooked quickly and tasty. I took it with beef and mushroom. Very tasty, thank you very much for such a point, not far from home)
It was impossible to eat without taste, there were a lot of Sour cucumbers, a lot of cabbage, and there was almost no sauce. Meat in thick rectangular pieces. The onion is cut into thick pieces.Photo attached)
The staff is cheerful, responsive, they will always advise you what you can take and cook as yourself
Everything was cooked quickly and tasty
They took America and mushroom
Everything was very tasty
The guys are great fellows! Enough time has passed for it to be possible to get free. But no, not at this point. It's always juicy and delicious. Lunch boxes are just a fairy tale! Thank you very much!
The service is terrible and the shawarma is the same. I came to order shawarma three times and told the girl that I would order it. She didn't even say hello, just said wait and was on the phone. Since the first time I ordered from them, without knowing it, the girl who took the order asked for cheese pita bread, she remained silent, for the guy who cooked shawarma replied in a sarcastic voice that they did not have raw pita bread and laughed.The service and maintenance is completely zero. As for the shawarma, it is completely zero. Rubber, sorry for the money thrown away. I don't recommend it
04/14/25 ordered 3 shawarma:one classic and 2 cheese ones. There are 0 advantages!!! One cabbage is dry, it tastes like rotten tomatoes, and that's it!
I ordered a classic 450. The sauce is a tasteless white slurry, there is no salt at all, a bunch of old oak cabbage, a couple of transparent slices of pickled cucumber and some tomatoes. But the most disgusting thing is the meat mass. Ugh, there's some kind of jelly-like fatty mass like a skin or fat films cut from meat, everything stinks of something raw and not edible, as I understand it, something unfinished was added. There were a few normal pieces of meat on top, but I threw this stuff away after eating about half. I don't know what happened next. I've never seen such game anywhere.
The hired staff are young workers, they sit on their phones and react poorly to what is happening around them, but I don't care about that.
A flyer got into the mailbox "two for the price of one". It was very interesting how delicious the shawarma would be for a nominal fee. The girl explained that according to the promotion, you can only take the "classic" shawarma. We took it and were not disappointed. Both were satisfied, we will come again.
They came, ordered and took it away 2 minutes later. The shawarma turned out to be juicy, the cucumber was crisp and fresh, the pita bread was crispy (but in moderation), the sauce was just the perfect amount (it did not flow into the bag and at the same time juicy). They took doner Caesar. I hope they will continue to delight with delicious charm.
Shawarma does not match the price. In the end, the abundance of very liquid and without delicious sauce almost made what I ate. Communication is disgusting, or rather its absence. No hello, no goodbye, no bon appetit. They silently accepted the order, but they gave it away so they stuck their hand out with the package from the window (like take it and leave). -10/10
Unfortunately, this is a failure! Shawarma is 50/50 and delicious and not. There are a lot of questions about what they prepare it from. We ordered 3 pieces of shawarma, by the evening all Three people had their stomachs twisted to horror!!! Don 't set foot here anymore !
On 11/23/2024, an order was made through the application at 13:05, having already arrived without notification at 13:30, I was told there was no such order, but the amount for the order was debited and as a result I had to wait 10 more minutes, when the order was issued, waiting for almost 40 minutes, no one apologized.
Shawarma is ordinary-tasteless, you can't say bad, but also good, too, I took it 4 times the same way, the price is too high, the best ones are made next to the post office, the price is lower and tastes like on the train)
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Alexander Chernoguzov
Level 7 Local Expert
July 28, 2024
The staff is blunt and boorish. They generally feel purple for the client, just to go home as soon as possible. Instead of cleaning and preparing in our free time, we smoke on benches with friends, scratch our heads and then, without even washing our hands, we go to spin a shawl (I personally watched this). Separately, look at the guys' uniforms: all stained and dirty - do you wash them at all?
They cook without a soul, medium. The cabbage is finely chopped and resembles a coleslaw in a mash, quickly turning into a soft porridge. This happens if shava lies down for 10 minutes while waiting for you. In general, the impressions are not very good, for a C grade.
The name was changed, the staff apparently remained
You stand waiting for the cashier to shift the papers and deign to open the window. And how long to stand? Thanks, but I'll buy it somewhere else.
I ordered a hot dog in pita bread and ended up with a mess in a bag with a ton of sauce! I started to take it out and couldn't even bite it because it fell apart right away, and the package itself was in sauce and fat!
shawarma is cold, pita bread tastes like cardboard, there is a lot of pita bread and even though it is torn, cucumbers are put salted and not pickled, it tastes just disgusting
The shawarma is delicious. We work nearby, we often order. The girl's eternally dissatisfied face, as if we owe her something. This is not a service from the word at all
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Ксения Мазуркевич
Level 7 Local Expert
September 21, 2024
The shawarma is probably delicious. But..... The seller takes money in gloves (well done) and immediately turns the shawarma over in the grill, then without wiping his hands (gloves) takes it is unclear how many packages and in this interval, again counts the client, I notice in those gloves. Next, he takes my shawarma, or not mine, and puts it in a bag, and gives it to the client. How can an employee work at a catering point?