I placed an order in the app and waited for it to be ready. After 25 minutes, I decided to ask because the status hadn't changed. As a result, it turned out that my order was not even displayed and the institution did not see it. Even though my order was fully paid for.
They requested another 12 minutes of waiting. OK, I waited. I take the shawarma, and there are 300 grams, instead of the 450 grams I paid for. I came up and said that the weight was wrong, they told me that they would redo it. Okay, I waited another 7 minutes, and when I pick it up, I realize that it's a strange size and weight again. I came home and weighed 360 grams.
I called the quality department. The owner must have answered the phone. To my justified indignation, he replied that since childhood he had learned one lesson from his father: you need to work with a client efficiently, and not lick his f ***. And no one will lick my ass, they can redo the shawarma, well, or a promo code for next time. But the promo code for next time is like come to the window and tell me they promised. After I weighed it, I decided to dial again to clarify the "quality" of the work. To which I heard the answer, "well, you've changed the shawarma from 300g to 350g. When asked if you have a 350-gram shawarma in your assortment, but there are specifically 300 and 450, I heard the answer: well, yes. I didn't hear any other attempts to resolve the situation. This was the last visit to this institution. For the future, I advise everyone to avoid them, so as not to get into such controversial situations in which they forgot about the quality, but they did not forget that they would not lick you!
In total, the order takes more than 45 minutes.
It's a disgusting approach.
If you want to throw half of the shawarma in the trash, this place is the best choice!
For the sake of truth , it depends on the cook out of 4 times , 3 times it was done disgustingly , 1 time it was surprisingly very high-quality
I'll tell you about these three times, because according to the theory of probability, that's exactly what you'll get : bad stuffing, a lot of mayonnaise / sauce, so much that the shawarma gets wet and bursts in the middle, cook a spoon at the end, because you'll have to eat the mess from the bag , because all the contents fall exactly there
, the chicken seems to be normal tasty , but the last time , it was as if she was soaked in a vat with gypsy legs , because I do not know where else the purulent smell could have come from , and barrel cucumbers , my God, this is not just a weapon of mass chemical destruction , this is a new generation newcomer , a virus perfectly calibrated in laboratories so that a person dies slowly and as painfully as possible in convulsions.
But this time it's a plus star.
The shawarma is bland, there is a lot of mayonnaise, having reached the middle, the bottom has already completely come apart and flowed into the bag. While the cashier was there and the cook was taking orders for a smoke break (there are no questions here), but the fact that he is wearing only gloves and working with the cashier and then immediately goes into the products makes you think about sanitary norms. You should order only if you really want to and there is no difference in your taste. although you might as well go to the neighbors and get ready-made sandwiches there.