A good hotel, excellent location nearby there is a mini shopping center with souvenirs, if you walk a little there will be a large shopping mall, a huge plus its own beach on site, several warm pools, a varied buffet every day, I would like to mention very tasty herbal tea, responsive staff, a lot of entertainment for guests Rumba, yoga, volleyball, large bright the rooms, the vacation spent at the Mercure hotel was very pleasant, we will return here again
I really liked the hotel, clean pools, gorgeous sea, excellent sunset. the rooms are old, but clean, cleaning every day, thank you so much for that.
The food is monotonous, but delicious.
The only drawback is that there are no slides for children in the pool, it would be more interesting with them.
A relaxing holiday for 7-10 days is quite excellent, it will be boring for more.
I was with my daughter from 08/28/2023 to 09/06/2023. The hotel is clean, well maintained, the territory is neat. The layout is very "intimate". The staff is smiling, friendly, ready to assist in any matter. The food is varied, traditionally for Egypt: vegetables, fruits, meat, fish, sweets, yoghurts, pastries, cottage cheese, cheeses, etc.
I would especially like to mention a group of young animators: Abodi, Luca and Paula are mega positive and ultra friendly guys. Every vacationer, regardless of age, was approached and involved in activities (yoga, aqua aerobics, yoga, volleyball, trips to the disco in other hotels, etc.).
The SEA is a gentle sandy bay with the most comfortable approach. Great for both toddlers and adults. There were no sharks or other animals. 70-100 meters from the shore there is a reef where beautiful corals, moray eels, shar fish, cuttlefish and other marine life.
DO NOT AGREE - by train to the "island" with white sand and snorkeling (a piece of sandbank in fact) - of all the proposed islands, you can only go to Paradise Island (Paradise), where there is a beach, umbrellas from the sun. The rest - Orange and other declared islands - are just shoals where it is impossible to walk without slippers and there is nothing to do - a waste of time and money.
SHOPPING: It is best to take a taxi to the Senza Mall - a store with fixed prices, an analogue of shopping centers in large cities (food, clothing, restaurants, pharmacy, etc.). If you take a taxi at the hotel, it costs 4-5 dollars each way. If you download Uber for Nurgada, you can get there for 15O rubles.
Money - only local pounds in shopping malls, dollars and euros everywhere.
connection: Vodafone is an excellent connection - just buy without registration (do not give your passport), so that you do not mess around with disabling the SIM card later. You can buy a SIM card both at the airport upon arrival and at the hotel.
The FLY IN THE OINTMENT was that the room cleaning was at times sloppy, despite the regularly left tips.
CONCLUSION: I liked the hotel, we will come again.
We rested at the Mercure hotel with my mother in the first half of October 2024 for the second time. The previous one was two years ago. I would like to note that this hotel has not lowered the bar, but is only getting better every day. You want to come back here again and again, you feel "at home" here, and the staff becomes your family. Since 2022, the hotel staff has hardly changed, many have been promoted from the lowest level to managing departments, which for me personally is an indicator of the high quality of the hotel management. Now for those who have yet to experience happiness for the first time to relax in this place, about everything in order.
Any hotel, like a theater from a hanger, starts from the reception area, already from the entrance, the hotel guests are greeted by a beautiful interior and responsive staff who are ready to help at any moment. And even to find what was lost without hope of returning. My glasses, forgotten somewhere, were found on a call and delivered directly to the room. We arrived at the hotel at around 21:00 pm, we were very quickly settled, while being offered two accommodation options: in a spacious room with a new renovation overlooking the pool or in a room with a small area, an old renovation overlooking the sea. They immediately chose the first one, but the next day they changed to the second option, as they wanted more "movement". Well, the view overshadows all the disadvantages of the room itself. All rooms have delicious-smelling soap, gel, shampoo and body milk from a local manufacturer. Hair conditioner will also be brought to the cleaners on request. Also, upon check-in, there were dental, shaving kits, slippers and bathrobes in the room. The rooms have a kettle and tea set refilled. An iron and ironing board are available on request. A few words about cleaning in the building where we lived (building 11). We have never been pretentious about cleaning, we have been to many places and did not pay attention to many things. But here we could not fail to note the high quality of cleaning, the accuracy and attentiveness of our cleaner Mugeit and his manager Adel, who asked every day if everything was in order, if something was needed, and who promptly responded to any request, not to mention the fact that we always had a room swans, crocodiles, and hearts with flowers were waiting.
The territory of the hotel is beautiful and well-groomed, from early morning the gardeners sort through each blade of grass by HAND.
The hotel's beach is clean, garbage is cleaned several times a day, there are always enough sun beds, but when the occupancy rate of the hotel is high, you will have to look for a free one. The beach boys will always show you free umbrellas, help you move the sun beds into the shade, rearrange the fence from the wind, carefully shake the sand off the mattresses and lay a towel. In this regard, we would like to note the work of beach boy Osama and his colleague, whose name, unfortunately, was not recognized. I would like to express only one wish to the hotel administration: I believe that there are not enough employees to fully load such a large enough beach. Each of them tries to pay attention to the guests, but this is difficult, given the scale of the beach and the amount of work they do.
The swimming area is not very large, on the left side of it there is a zone for riding wind surf and other entertainment. There is a small reef on the right. The entrance to the sea is good, sandy with a small shell, depending on the time of day it is replaced by fine sand. A team of rescuers monitors safety from the shore, who react very quickly to dangerous situations near the reef and make sure that hotel guests do not swim further than the permitted area.
Now about the restaurant and food. The food is quite varied, several types of fish, chicken and meat, all the dishes are delicious and made with soul! Chefs Ahmed and Mahmoud monitor the order in the restaurant, the availability of dishes and the quality of work of the kitchen staff every meal. A separate love is the oriental breakfast table, sesame sauce and hummus and pies from chef Hamdi. Oriental day and seafood are held on Fridays and Saturdays, respectively, for my taste the best dinners these days. The selection of fruits is not very large, melon is tasteless, but grapefruits and dates are great.
The main manager Hamdi and his subordinate managers always keep order in the restaurant and work. The work of all the waiters is approximately the same, but I would like to mention especially Akhmet and his manager Mahmoud. In the morning, we were often served by Ibrahim, who never lost his smile. After their service, attentiveness and care, I did not want to fall into other hands.
The accommodation includes trips to a la carte restaurants: Italian and oriental. Based on the experience of the last trip, we did not go to Italian, we visited only the second one, as we were sure that it would be delicious. The restaurant itself is very atmospheric, with live music playing during dinner, which adds flavor. The dishes are the same as served on oriental day with differences in serving. I would suggest that the hotel administration finalize the concept of an Italian restaurant, since all the guests as one remain dissatisfied with visiting this particular a la carte option.
We rested on the "Ultra all inclusive" system, as we did two years ago. We already consider bartenders Serak, Karim and their managers Shahin and Hassan to be relatives. These people not only do their job professionally, but also know how to support any conversation, ask about their well-being, have time to joke with you, sing a song and dance to lift the mood. In the "ultra" bar you can always order delicious Turkish coffee, mint tea, fresh fruit and premium Egyptian alcohol. Everything ordered on request is brought to a table in the lobby or on the street. Cola is also served in cans here, and you can have a snack with figs, grapes or sweets. Unfortunately, the advantages of this power supply system end there, I would like it to also become more refined and attractive to customers. I would suggest making this particular bar work around the clock, as well as adding cheese-type snacks to the menu, and sparkling wine in terms of alcohol.
I can't help but mention the work of other bars, we looked into the Azur bar for dark rum, where I was well served by the bartender Mohammed, who looked formidable, but in fact turned out to be a pleasant man with humor. The bartenders at the pool bar always served with a smile. At the beach bar, a Medhat served us, made delicious cocktails and always found mint tea for me.
Alcohol in Egypt is generally not the best. But it's not bad at the hotel. The beer and wine are good. Of the spirits, we liked the tequila from the "Ultra" bar, the rum and gin were also good. Of the soft drinks, I was pleased with the presence of cold carcade in bars and restaurants, some juices are also nothing, not much diluted, as in many other hotels.
A few words about animation. In this hotel, she is unobtrusive, there is something to do in the middle of the day, the music selections are good, for my taste. In the evenings, they arrange shows, often with invited groups, almost every day different and quite worthy. I didn't attend many activities, but in terms of communication and work, I liked the animators Rosa, Anjo, Bibo, it was a pleasure to deal with them. A beach disco takes place once a week, it is free for hotel guests, and every day you can visit clubs with an animation team for an additional fee.
The hotel takes the issue of security seriously. Security guards tirelessly patrol the territory, all incoming cars are carefully inspected. Security at the reception is checking the luggage. Even if you leave the hotel with a friend for a walk, the number of his car will be recorded at the reception.
The hotel supports the eco-concept, plastic cups are not used in bars.
In the evenings, a woman plays the piano in the lobby several times a week, two years ago it was the same, there are many gorgeous compositions in her repertoire. Also, sometimes in the evening before the pool show, the guitar and a national instrument, somewhat reminiscent of the domra, are played by the pool.
Among the wishes for improvement in the future, I would like to include ill-conceived wardrobes in rooms in which it is impossible to hang a dress below the knee or trousers without folding them in half or into an accordion, and the doors of which can easily pinch your fingers, which happened more than once. Our room on the ground floor sometimes had a very strong sewer smell, not critical, but especially strong in the evenings. I also want to draw attention to the taps for washing feet on the beach, I think that from the side where there is just more traffic, one tap is not enough. In the evening, a large queue accumulates. Well, the last "growth point" of the hotel is a dry ration. It is only for baking lovers. They took it only because of the juice and fruit.
All these nuances do not affect the assessment of the hotel in any way, but are only wishes for the growth and prosperity of the hotel.
A very decent hotel. We had a rest in November, we liked everything. The beach is large, the entrance to the sea is good. The food in the restaurant is monotonous, but it is cooked deliciously.The waiters are all polite and smiling.
The hotel is clean, beautiful, the room is spacious, we have a family, 2 rooms with a large balcony.
The sea is cleanest, there is a small reef with coral and fish.
They feed modestly, from chicken meat, beef, harsh, sometimes fish, from fruits, delicious melon, there are dates, grapefruit and orange, there are no more fruits, from greens, tomatoes, cucumbers, cabbage and olives.
Four-person service, room cleaning is excellent!
The show in the evening, nothing like that, in general, everything is modest
A wonderful hotel , I have rested in many places , but this hotel is great in terms of accommodation , everything is very close , we settled in a good room without any extra charges , the animation is good , the food is delicious , healthy 🫶🏻the pearl of the hotel is the beach , it is just magnificent , soft velvety sand and a very excellent entrance to the sea without stones and everything else , water In the sea of crystal, I advise you especially with children.
On the red sea, the purest and warmest... what kind of whims can there be..?
Everything was great!!
The food is monotonous,
Children's animation is weak
The beach is quite decent, there are always enough places.
Sea.... A fairy tale...
the room is cool. The first time in a 4* hotel, the bed was very comfortable. 😊
The hotel is super beautiful and aesthetically pleasing, the rooms are like in Pinterest! I also really liked Kristina the animator! We were waiting for latin time and evening discos every day! We will definitely come again I think a hotel should have 5 stars!
This hotel is the best in Egypt.
This is my second time here, I know people who have been here five or more times.
What kind of service is here!!!! Beyond all praise!
We especially appreciate the work of Karim from the Ultra bar.
A polite, well-mannered, professional young man. I wish him a long and healthy life and ask the management to celebrate Karim's excellent work.
We had a rest at the end of July 2024. The hotel is 4*, so if you don't find fault, then we rested very well. The attitude of the hotel staff and the food in the main restaurant is 5+, the wine in the restaurant is bottled, normal. Drinks are local, no frills. Everything is simple. The beach is good, there are always free sun beds. The entrance to the sea is flat and sandy. It's great for kids. If you sail further, then there are very modest coral reefs, with simple fish (ordinary, colorful, poisonous))) and a ramp. Cleaning every day, drinking water every day, safe is free. The Internet at the reception and in its radius works well.
Not a big hotel by Egyptian standards. Located separately from other hotels, between vacant lots. There is simply no place to go out and walk in the evening. Food- you can't wake up hungry, but I was constantly tormented by heartburn, and not only for me, everything is fried or grilled. The animation is not intrusive, in the evenings there is a little live music or a 30-minute performance. The room was cleaned every day, there are no hygiene kits. The furniture is tired, but not broken. November is still very windy. It is cold in the morning and evening from the strong wind. The sea is not the same for long-term bathing. It's hot during the day if you're lying on a sunbed and covered with a screen from the wind, and so a very strong and cold wind.
We had a rest in April at this hotel. I really liked the sea, clean and with a very convenient approach. The territory is beautiful and large. The food is monotonous, but there are a lot of things. Snacks are only ice cream and drinks.Animators work all day long. All kinds of games, entertainment. . Nikita, Rita, and Raya often came up to us and called us. The show is every night. Well done, guys, and thanks for a good rest.
It was the first time! I liked everything at the hotel! All meals are included! Herbivores have plenty of space, I think. There is not a large selection of meat and fish. Excursions are better to download, individual guides are at least twice as expensive. The rooms are air-conditioned, cleaned every day, put a dollar on the bed and you will be clean and cozy! I'd like to go again. There is entertainment in the hotel, animators work well, musicians, shows. Gymnastics in the afternoon.
A good hotel on the Red sea coast, caring staff and clean rooms, comfortable rooms, you can choose from a separate children's room. There are comfortable sun beds with umbrellas and a bar on the beach. Convenient access to the sea, suitable for small children. There are shops with everything you need right on site.
This is the disappointment of the year, after reading good reviews, we flew in with our family ....
✔️rooms wrapped up in the edge, dirty laundry, someone wrote here - everything is in pellets - and it is, not the usual snow-white linen, but gray (
✔️public places are still worn out over the years, the smell in the toilets (
✔️nutrition is not ice
The most important thing is that heated pools are just a name, in fact 22-23 degrees, look at the standard, this is far from the norm, it's "cool" to come counting on warm pools and never swim
The sadness of alcohol is the trouble, it's clear that in many hotels it's local, but here it's not about anything at all, and not all bars are filled with one or the other
✔️The food is the same
In general, you get the impression that you were driving a level, and this is a three-star maximum, everything experienced over time, the service is the same
There is no Wi-Fi, they knew what was in the rooms, but someone here writes that there is a deception
Advice - buy a steam cleaner- start cleaning your deceased's furniture! Teach people how to dust in public places and collect lumps of accumulated dirt in the corners!
Yes, the sea saves the lagoon, the beach bar is dirty and uncomfortable
I was very upset that I chose this after a long time.... Today is the first day, and I already want to leave faster.
If you want a good hotel, I recommend the Sahl Hasheesh Trail (it's also not new, but cleanliness and service solve everything- good management), the children's pool is really warm, the price is the same, everything is very sad here, don't be fooled by good reviews, the hotel died 5 years ago …
I was at this hotel in 2013 and in 2024 (November).The hotel has lost its position in 10 years.The hotel is online, the service is at the proper level. 70% are foreigners. The room was cleaned every day (fold towels, make the bed, wipe the floor). You won't be hungry, there will be a lot of meat, but the food is very monotonous, by the 10th day nothing just fit anymore. Which pleased me... A huge variety of fruits (melon, orange, grapefruit, apples of two varieties, pomegranate, persimmon, grapes, dates, bananas). Alcohol is not bad, it is not limited in quantity. The sea is gorgeous, the sand sets, smooth entrance, there seem to be enough sun beds with mushrooms for everyone, but people occupy in the morning. This year we had a bit of bad luck with the weather, there was a very strong wind.
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1
Родион М.
Level 6 Local Expert
October 10, 2024
We were in another one in September. A large area. The rooms are clean but tired.
Beach.
The sea is amazing, clean, warm, sandy entrance and the beach itself. There have always been free sun beds at sea (maybe not in season), the pools are even freer.
Food
In my opinion, the food is good, there are always different hot meats (more often beef in some form, sometimes chicken and fish), but this is like the main course of dinner. Of course, there is always just chicken, just beef, and fish, cutlets. Side dishes for every taste. Even a healthy food corner (something boiled). Fruits: melon, mangoes, oranges, grapefruits, bananas, dates and so on for a few days. Ice cream was served for lunch and dinner (4/5). Snacks pizza, burgers, fries on the beach. Cocktails are not bad, but there are several main types, they do not pour greedily.
Animation is lame. In the afternoon, they call for some games. In the evening, the show is for 45 minutes, then sooo people are invited to a disco in the city, of course a plateau, and of course they get their percentage for it. There is a club in the hotel itself, but when I went there I was alone, the animators warned about it, but they themselves did not want us to go there.
If you need a relaxing stay, the hotel is for you, there were no children in September, it was very comfortable. In general, I recommend it.
The most wonderful two Ahmedas at the pool bar. Thanks to such attentive staff, most tourists are ready to return to your hotel! It is necessary to appreciate such employees and additionally encourage them! Please take into account and add bonuses to them.
The hotel is good, we have been here for several years in a row, the green area, the sea is clean, we have been vacationing since November 7, 2024.We were greeted like family, we were given a room in 2004 with a sea view.We really liked everything.
One star, just because there are too many little things that did not overshadow the rest in general, but looking back I realize that I will not come here anymore
I must say right away that I am a super positive person who does not like to focus on the bad
Number:
- We moved into a room where people already lived.In the end, of course, the problem was solved, but I had to run
- They constantly knocked (persistently) early in the morning, although there was always a do not disturb sign.
- The key was breaking.
- The canditer lived his life no matter how many degrees it costs. Only the flow rate can be adjusted, but even at the smallest it hums like an airplane taking off.
- The room was frankly dirty initially and later it was poorly cleaned, we asked for it 2 times during the whole vacation and it was very so-so (tea 5 bucks). For the first time , the towels were simply shaken and hung back 😁 someone else 's hair in the corners as it lay and still lies probably
- At the end, the toilet broke, the drain button.
- There is no mini bar
- No slippers, no bathrobe
- There are no toothbrushes and pastes, cotton pads, or chopsticks. Got nothing. Only shampoo, shower gel and liquid hand soap, the smell is the same, I suspect that it was all the same.
- The room is tired, the switches live their own lives. The nature and origin of some were never found out.
- A smoke detector that weighs right above the bed, I do not know how it did it, but it woke me up at night with its flickering.
- One of the advantages is a comfortable large bed, but a meter-by-meter blanket tucked into a 220-by-220 duvet cover raises questions.
Meal:
As for the food, it's not immediately clear after what you got carried away. But by trial and error, I can tell you that it is generally safe. These are rice, potatoes (whole, not mashed), meat with gravy, cucumber, tomatoes. Everything else has a lot of questions, fish that doesn't smell very good, and especially pasta that is cooked separately. First there was a queue for pasta, then no one went after them, they were brand new
- Sparrows jump on the plates on the street and in the first halls, no one cares, I never left the plates unattended.
- The food is the same (!!!!!), the same thing every day. I thought I could eat rice every day. We didn't come here to eat. After 12 days, I conclude that I no longer like rice. And trying something new, I immediately ran to the toilet. So basically I had a 12-day rice detox sometimes with an unplanned drastic cleansing.
- It was not clear why the queue was infuriating. You come back later and there's no one. But at one and 7 o'clock, there were even heated arguments about this queue. Then we went an hour later and did not find this obscurantism anymore
- Juices from the vending machine, ice cream (!!!) I strongly do not recommend it. Especially the ping pong machine by the pool. We dialed juice into the room, it fermented right in the glass in a few hours.
- Italian ala maps. I had hoped that it would be a "breath of fresh air", but the Germans had a mountain feast, and we chewed bruschetta the size of a coin and the same rice, but like risotto. I didn't understand at all who needed to say what, who to give money to, so that I would also have a feast.
- In general, I did not understand who needed to be given money so that my vacation would not be forgotten, because no one ever came up to me and offered me anything. Well, except for the annoying barkers on the beach.
Service:
- There is no Wi-Fi in the entire territory
- There is no service here. Or I didn't have it) I'm not going to speculate on how long this hotel takes to check in. I have already given my assessment to the review. There is one name from Mercury, which we fell for.
- When checking into other hotels, I was at the reception, 2 times during the entire holiday period. I'm lying, 3. 1 on the day of arrival, 2 meeting with the guide, 3 day of departure. I immediately had to go to the reception almost every day
- A bottle of 0.5 water per day per person (this is very little) was not left for a couple of days.
- In the evening we signed up for breakfast (one name) for a trip on an excursion, it turns out we were not recorded.
- We signed up for Alaska, it turns out they didn't sign us up
- Obsessive animators, photographers and whoever else. They come up every day. And separately, I want to note the mutual hatred and contempt for a guy named Vi, (Vitek that 😁) an infuriating character. He talks some nonsense about the New Year and reacts boldly if you don't want to play volleyball or go to animation in the evening. If he's under something, then I have no complaints about him.
- The guy at the bar by the sea is also very nasty, treated me and my husband with contempt, vividly expressing his discontent and neglect, and I still choose the words. He apparently enrolled us in a number of zealous alcoholics and that we would drink the whole bar to him, but at the same time the grannies who drank gin and tonic did not cause him any questions and he immediately did a whole lot at a time pouring a bottle. In principle, he served first all those who came after us and only then us. Sometimes when we were alone, he specifically waited for someone to come up to serve them first and then only us. I didn't understand the joke at all, the desire to approach disappeared.
- During the whole vacation, no one has ever come up and offered drinks during meals. Although the Germans at the next table were licked to the fullest and the tables were set and waited for and invited and led by the arms, They also constantly had wine, beer and cocktails in any quantity. I don't need all this, but I wasn't offered it either.
Well, not related to the hotel.
- The guide was kind and helpful until they said that we would not take excursions, after that he got very angry and started being rude. I didn't want to start a speech on arrival without my husband. But as it turned out, he thought that my husband would pay for our excursions.
- Many people wrote that this is a budget hotel, some have a wow budget. I don't think it's budget-friendly. But we wanted to go to another premium hotel, but it was in stock for our vacation dates. And I had to come here.
- And of course the sea is just beautiful! Clean, beautiful! But the sea is not the merit of the hotel)
The tour operator promises both reefs and sand at this hotel. Both are bullshit. Sand is a crushed prickly shell without shoes anyway, and the reef is a small piece of 3x2 in size, but it's okay to swim once and watch the fish.
Overall, my stay was wonderful, it would have been even better if not for all the jokes during my stay at this hotel.
Great hotel. When you drive up to him, he seems plain. But when you start to relax, you realize that it is perfect. The staff is polite and considerate. The guy at the reception, Hisham, is just great. In the Azur bar and in the pool bar, the bartenders are just brilliant. Sorry, I don't remember the name. In the children's club, animator Alyona is just a smart girl, she occupied the children 100%. Meals for 5. Drinks, juice, everything is delicious. Thank you for a great vacation. Animators Rai and it seems Alexey will always help and prompt. In short, all well done. We always rest in Egypt in different hotels, but this time they will return more than once. There is plenty of entertainment for every taste. Foam party, holly paints, ping pong, tennis, football, volleyball, Bocce. Despite the late check-out, we had no problems going to lunch without payment, also thanks for the late dinner, when we checked in at night, we were fed to the brim.
The hotel is fresh and stylish, they don't give tips, the territory is green and pleasant. You can always sit in the restaurant, the beach is small, but there are no strong waves and it is convenient to swim.
They have been since February 29, 2024. We really liked the hotel. Everything is cozy and sound. Low-rise buildings with interesting architecture form courtyards, outside they are hugged by paths and lawns. We lived in room 1411, overlooking the garden. The room has good-quality furniture and plumbing. Of the little things, I didn't have enough for a shoe spoon, a place to dry a swimsuit on the balcony and at least three more hangers in the closet. If necessary, they will bring bathrobes and slippers. The beach is beautiful, the entrance to the sea is gentle and sandy. The main pool is heated, there are no pools between the buildings, but WiFi is available near them. The food is delicious and varied. Beef, chicken, fish. There is a sufficient amount of vegetables and fruits according to the season, bread, pastries and desserts. And falafel and hummus are now my favorite food. The animation guys are trying very hard to stir up lazy vacationers. And it's just interesting to chat with them. There are stands with a schedule of events for the day. We didn't bother with excursions and took them at the hotel, there is a choice. There is a taxi at the hotel, more expensive, but they will take you away and take you back when you need it. The driver will also tell you something . The staff speaks different languages, there was no misunderstanding. The hotel is suitable for lovers of relaxing holidays, couples with young children. There were young people too. We realized that some people come here not for the first time, people like it. And I also recommend coming here.
There is something to compare it with. We visited this hotel in March 2025. And I will say that he loses in terms of the quality of the food (a small and monotonous choice), the staff is not particularly friendly, the animation is weak, there is no Wi-Fi only in the lobby in the rooms. Of + a good hookah on site, a large area, a live reef (who likes to watch the fish). There's nothing more to say about him, he's probably normal for 4. But would I go to this hotel again? Definitely not.
I was with a child in June, the hotel did not disappoint in every way, the room is decent, overlooking the pool, cleaned every day. The restaurant has a large selection of various food for every taste. The sea is clean, it is convenient to enter. There are 2 large swimming pools on the territory, there is also a small children's pool. The staff is friendly and helpful. There are all kinds of sports activities, a children's club, and almost every evening there is some kind of show. In general, a great place for a family vacation, I recommend it)
A well-maintained hotel with beautiful rooms, a sandy beach, very good all-inclusive meals. Convenient transport accessibility to Hurghada and Senza Mall.
One of the disadvantages is the absence of a reef and a pantone in the sea. Not for tourists with masks, there is little that you will see in the sea due to the lack of corals.
Convenient access to the sea, sandy beach without rocks, ideal for swimming.
We were in the spring, so there were few people.
In summer, the hotel is filled with locals and the rest will be like Anapa.
I recommend that you relax out of season, then you can enjoy good service and the absence of a large number of people.
Of the advantages, there is a very good green area, round-the-clock food / drinks, a lot of scheduled activities, free sun beds, good room service, pleasant animators.
Among the disadvantages: the medical center had to tinker with insurance, most of the food is with specific (Egyptian) spices.
The hotel is fashionable to recommend calm for a beach holiday. A very nice private beach with sun beds and umbrellas. And there are small coral reefs in the buoy area, snorkeling is mandatory (😃). The room is small, the furniture is visually old (if that's important). The view from the balcony is very beautiful (sea view), it's nice to drink coffee in the morning. The food is not bad, there is a selection of vegetables, salads, snacks, hot dishes. There are several areas with pools. The nearest shopping center is 10-15 minutes by taxi (used Uber, works without problems, cash payment). Hurghada is 20-25 minutes away by taxi. Locals said that this hotel has one of the best beach areas. I can safely recommend the hotel for a relaxing beach holiday.
Hotel 4
A solid four, but a little tired.
The rooms are clean only in the middle :)
There is age-old dirt in the corners :)
But the bed linen and towels are clean.
The same goes for the territory, everything is a little worn, but clean.
The pools are clean, the water is odorless and dirty, I saw that they constantly take samples for analysis.
The food is good, varied, but there is nothing supernatural.
We have never been hungry.
The only negative is the Ala Carte restaurants!!!! This is some kind of trash, they don't know how to cook :)
The service is normal.
WiFi is only available in lobi and at the reception.
Prices in local shops at the hotel are cosmos :)
The hotel is for a maximum of a week and for those who just want to swim in the sea, the beach is very comfortable.
I don't really want to give the hotel 5 stars. I plan to go there next year. Clean, tasty and the staff is adequate. After Turkey, it is very strange that Egypt is better than Turkey. The beach is good, there are corals, fish and even squid. None of the 5 members of my family got sick or poisoned. There is one drawback - it's alcohol. It's not very good and they only give it out in one bar called Azur. But we would generally go to hotels without alcohol.
I am currently staying at this hotel and I want to note that the beach here is good, the sea is beautiful in general, as everywhere else, there are zero questions.
About the hotel: I have a standard room with a view of the pool: the furniture is very tired, the mirrors and the glass door to the balcony are dirty-in some spots and streaks. The balcony is small with terrible furniture and ants. They are cleaned mediocre, but fresh towels every time-which pleases. The territory is not as huge as it was written in other reviews. From entertainment: animation for 30 minutes every evening. Animation of the COLLECTIVE FARM level, to be honest, I have not experienced such Spanish shame for a long time)!
The food is normal, there were no delicacies, seafood for 5 days of my stay. There are few fruits: melon, dates, bananas, apples. There was a mango once!
If you want freshly squeezed juice, pay, although it is assured that the hotel has an all-inclusive system.
The service is mediocre.
We vacationed with our granddaughter at this hotel at the end of July 2024. And if you go in a good mood, then everything will be fine, the room is clean, the linen was changed often, the food was delicious. The territory is green and well maintained. The entrance to the sea is sandy, there are fish. And the most important thing for us was the ranch on the hotel grounds. Every evening, under the supervision of an experienced instructor, the granddaughter galloped on horseback through the desert and the seashore. It was a wonderful vacation for her.
It doesn't look like 4+ all-inclusive in any way.
Wine is free only in the restaurant for lunch and dinner. For a fee during the day. There are price lists everywhere. The rooms are very tired. If you arrive earlier, check-in is called earlier. Lay out 30 dollars. They won't even let you into the territory until you put the bracelet on. And they put it on at exactly 10:00. That is, there are rooms, but to check in before 12:00, pay. I haven't seen this for a long time.
Moreover, the hotel is not cheap at all.
Bottled water is only half a liter per day in the room. More is paid. It's free only at the vending machines. Everything is poured into paper cups. They won't pour beer into the glass in the bar. Maximum plastic.
Nice hotel, very beautiful grounds
Better than many fives
The food is no frills, but delicious
The animators are good, they don't bother
Surprisingly normal alcohol
It was comfortable with the child, entering the sea is beyond praise
It's a 15-minute drive from the airport
The city center is 25 km away
I recommend the hotel to those who want to enjoy the sea and the sandy entrance. The sea here is crystal clear , the water is transparent , I was surprised , the beach is 10 . The food is good , we were always satisfied with the delicious food . The staff is excellent , kind , smiling , I was in Egypt in the 5th , but I did not meet such a responsive staff , they responded to all requests immediately. The territory is very beautiful and well maintained. A very decent 4 !
We stayed at this hotel in April 2024. I had a vacation with a child for 2 years, so we looked at a small area, not far from the airport, and a smooth entry into the sea.
The hotel has a small territory, very well maintained, gardeners 5+ each corner is beautifully decorated, everything is green and blooming. The beach is also 5+ soft, clean sand, smooth entry into the sea, clean water. Nearby there is a beautiful reef, corals, fish, you can swim with a mask.
Initially, they put us in a building with some kind of incomprehensible door passing between someone else's room, and one of the rooms was being renovated in the building. I had to have a good fight and get relocated to another building, since the child could not sleep there at lunch with the noise of the puncher. Thanks to our guide, Muhammad, who was in touch and helped resolve the issue.
There were no frills in the diet, but there was always something to eat. I will not say about strong alcohol, we do not use it. We tried the wine several times, as it tastes everywhere. Especially for breakfast there were very tasty pastries, croissants, puff pastry. We can't say anything about animation, because we went to bed early and got up early too.At 5 a.m., the birds are singing and the sun rises over the sea, very beautiful.
Honestly, I don't understand why this hotel has such a high rating. The feeling of disgust did not leave, I wanted to wash my hands all the time. The food is meager and monotonous, the wine was poured from some kind of bags, we don't drink ourselves, but what we saw somehow made me uneasy. The furniture is old, the rooms are shabby, the linen has just been thrown away. I've never seen a worse hotel in all my travels. The only advantage is the location and access to the sea, that's it! Fall for the high rating and persuasion of the travel agent, to hell with such well-wishers) Maybe it will help someone with the choice.
I had a rest on 29.12 to 08.02.2025. The hotel is not bad, but very shabby in terms of rooms, I had a standard. The bed linen is grayish and covered in pellets, and there is a layer of dust everywhere. The pillows are terrible, but the mattress is perfect. The food was good, there were a lot of things for every taste, the animators were great, we had fun all day, everything was very positive. The territory is large and well maintained. The Internet is only available in the reception area and the bar. The beach is big, there is a small reef.
There were hotels in this area a week ago. I liked everything very much!!!! The food is super, the sea is cool. The staff is polite. They promised to come back!!!! We liked everything ❤
4* justifies its category, in terms of parameters, better than some Egyptian ones 5* The contingent of vacationers is mixed - a lot of Europeans who for some reason create a queue in the dining room, for the first time I observe this; instead of coming up and taking what they want, they stand one after another in a single queue for all the food forming a long tail, they are perplexed when you use the "buffet" as it should be: you come up, you take what you need, you leave. On the beach, compatriots occupy 2-3 sun beds per person (they lay out things reserving so that they can then move from / to the sun). There is no wi-fi in the rooms, only in the reception area
There is a small reef- snorkeling is interesting, and this is why the hotel was chosen. The rooms are good, the food is normal. For some reason, there are no dessert teaspoons in the dining room-it's just not there, it's strange. The service is like everywhere else in Egypt. There is nowhere to leave the hotel, it's a wasteland. By taxi at the hotel, $ 5-15 is taken back and forth to places around Hurghada. If you do not find fault, relax, then for your money at the present time it is quite normal even for a sophisticated tourist, and many people will just really like it. We bought a tour. The Egyptian airline Al Masriya charter flight is mediocre, our charters are much better both in terms of aircraft and service.
Now I'm here with my wife!
- gorgeous beach 10 out of 10
- good food 8 out of 10
- reception 6 out of 10
- numbers 8 out of 10
- animation and entertainment 5 out of 10
- guides 7 out of 10
pluses:
- the sea, there is no crowd and it is clean
CONS:
- old furniture EVERYWHERE, srach right behind the hotel, reception
But in general, I RECOMMEND IT (value for money)!
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Yara
Level 12 Local Expert
October 22, 2024
We had a rest in early October, 9 nights.
The hotel is located close to the airport, dropped off first. Well-maintained territory with no height difference, 2 guests in wheelchairs were seen. The entrance to the sea is excellent, sandy, great for children. There are 3 small reef hummocks in the buoy area. There are 2 lionfish living on the largest one (it is better not to swim near this place without a mask). I managed to see a turtle once, but it was behind the buoys. One part of the beach is really closed for active water sports. There were a lot of people and it was sometimes cramped at the entrance to the water. There are a lot of sun beds, but sometimes there were no free ones and you had to wait. Alternatively, come before 9:00 or at lunchtime.
The food is standard, we have never been hungry. Chicken, fish, beef, weekend shrimp, squid. Fresh vegetables, salads, side dishes, sweets, ice cream, fruits (which unfortunately did not cause delight) Juices, tea, coffee, sodas and water are always available. But I do not share the reviews where they write about poor nutrition. I wonder what you eat at home? Italian and Oriental restaurants do not differ in food from the main one. It makes sense to go so as not to feel like in the dining room. There were no poisoning, but I recommend drinking outside the main restaurant only from disposable cups. The restaurants are clean.
We checked in at exactly 14:00. The rooms are a little tired, the cleaning is hardly ideal, but we had more than enough. We checked into a room with a door to an adjacent room. The audibility is such that every word is heard in a calm tone. Fortunately, our neighbors left early and came late.
There is a taxi service at the reception with a loyal price. The pools are clean and cool. There are always enough sun beds nearby. The animation is not intrusive and decent. Everything is on schedule. There are various shows in the amphitheater in the evenings. There are a lot of foreigners, you will not feel like at our resorts. I recommend taking a horse ride (they offer to walk along the beach) very clean, not smelly horses, well-fed, calm. Having no experience, we rode at once at a gallop. You can exchange large dollars for small ones at the porters. There is nothing nearby, you need to go to the shopping center or to the city itself. You can buy a SIM card at the hotel, but it is much more expensive than at the airport.
We had a family vacation at the end of October 2022. Impressions for 5+!!! A stunning beach with a lagoon and its own reefs, the inhabitants of which are easy to see through a mask, even for a child. There are always enough sun beds for everyone on the beach!
Very attentive and considerate staff. Cleaning and provision of bottled water daily.
We were with two adult children, so we took two 2-bed rooms, it's cheaper and much more comfortable than femi-luka.
The territory is immaculately maintained.
Varied and decent food (of course, a buffet).
There are three swimming pools on the territory - very stylish and comfortable. To the center of Hurghada 15 minutes by taxi in 2 💵
If there is an opportunity, we will definitely go there again!!!
The hotel is cool. Unobtrusive staff. From the waiters to the animators, everything is very consistent in style and mutual respect. The whole family liked it.
We just arrived at the hotel, flew at night, arrived at the hotel at 7 a.m., check-in at 2 p.m. we knew that, breakfast was not given on the first day, no one at the reception said that you could eat for money, when I approached the reception, Hisham was rude, he did not explain where to go to eat, my mom the disabled man and his little son went to the restaurant, there were already 10 minutes left to eat, I stayed at the reception and then this Hiskham said they would not be allowed there, without guest bracelets, as a result, my family did not eat even for money!!! Because the information at the reception was not conveyed to the visiting guests!!!
Vacation in August 2024. Conclusion: an acceptable budget hotel. There were no high expectations, but I wouldn't go a second time.
Rooms: standard, small. The furniture is a little tired, but it doesn't really matter. The room has a safe, mini fridge, kettle.
Cleaning: mediocre, every time they came to clean up the child's daytime nap. The crib was brought with the 4th request.
Cuisine: seafood on Saturdays. The rest of the days are very monotonous - beef, chicken. I can't say that the cuisine is very tasty. All dishes have a local seasoning similar to cumin, which makes all dishes monotonous. The dining room level. There are few fruits, but there are bananas, apples, melons (unsweetened), watermelons, oranges, once there were mangoes.
Bar and alcohol: more than 4 bars on site. Local alcohol and simple cocktails. There are no complaints, it corresponds to the stated one.
Animation: there is, quite sluggish, if you expect to entertain children (literally nothing for them). Mini disco without a presenter, just music (not for children).
Beach: small but comfortable. Sandy approach, there are enough sun beds. There are also plenty of sun beds by the pools.
The beach, the sea, the fish, the food, the staff, the service are all great!!!👍👍👍 The rooms are for 4. But I really liked it, I have been to this hotel twice. I recommend it- you will definitely not regret it. On the tour, all companies (not only tour operators) are picked up without additional payment for the transfer. I really liked it 👍👍👍
We had a rest from December 6 to December 16. The weather was good. It's warm, but a little windy. The sea is warm. The food is varied, delicious pastries. Always vegetables, fruits. Chicken, fish, beef, liver - you can choose according to your taste. The service is excellent, the staff is polite. The animators entertained us. The guys tried very hard, they have a variety of sports and fun activities, concerts, performances in their arsenal. We really liked the animators. Always energetic, polite, friendly. We recommend the hotel for relaxation. You won't regret it.