The first purchase experience in this store turned out to be very successful.
A huge plus: they are delivered to Russia (now, when it is difficult to find the right food, it is a great help), and they are delivered very quickly and perfectly packaged. The prices are also good (even taking into account the cost of delivery, it turns out cheaper than in Russia).
There are only positive emotions from communicating with an employee.
In general, so far I see only advantages. I will definitely continue to use the services of this store.
I order food for ponytail in St. Petersburg, I am always satisfied, Because the food is original, of high quality and at a pleasant price. Thanks a lot!)))) It's great that the pet store is sending parcels to other cities, as it faced a supply problem. So the pet didn't stay hungry, and that's the main thing.
Thank you for your cooperation!
We ordered food with delivery to the Russian Federation.
Everything arrived quickly and intact.
Shelf life with a good margin.
The manager is very competent and friendly.
Prosperity to your store.
I would like to express my gratitude to the store for the promptness and quality of the product! This was the first experience, we ordered the food cautiously, but since it is now difficult to find Monge in the Russian Federation, we took the risk and did not lose - the food was delivered as soon as possible (in 4 days to Siberia!), the price was favorable and the shelf life is very good, everything was well packaged.
I ordered josera Urinary food for a cat who lives in Russia. Everything is very clear, understandable, and fast. the manager is always in touch. Each step of shipping the product is commented on. Delivered quickly. The cat is happy.
It's not the first time I've ordered, and it's hard to convey how grateful I am to this store. My cats are on medicinal food and it is extremely difficult to get it in the Russian Federation. Therefore, we owe our feline health only to you! I highly recommend it, the food is original and always in good time.
We ordered food from this store while in Russia!!! We got in touch very quickly about the order, promptly issued an invoice for payment, and the next day the food was already shipped!!! Thank you so much!!!
I liked that everything was packed and delivered promptly. Thank you very much for this! Everything was delivered quickly and well packed, which is not a little important 😌
Information about the availability of a particular product is also always provided. I wish this store growth and expansion 💐
Thanks to the store for prompt delivery and timely information on the availability of necessary food! Thank you Alesya! Prosperity and development for your store and for you personally! We will definitely recommend it to all our friends and those in need!!!
I live in Khabarovsk. Thank you for working with Russia. Second thanks for the competent approach. We all get everything quickly, packaged well. So far, our dog has something to eat, thanks to your organization. Thanks again
My cat only eats wet food. For many years now. In Russia, the third feed that was suitable for us was banned, but they themselves cannot produce normal feed yet. And once again, the ban and my panic, what to feed him.
I am grateful that I found your store. You are super, the service is on top. I did not expect that everything would be processed and sent so quickly. It's been less than a week and I have the food!!!
I rarely write good reviews, because people like to share negativity more). But she couldn't pass by here. I ordered medicinal cat food, which is very difficult to find where I live. There were problems with the registration, but I was led by the hand, everything was shown, told, explained. The order took place and was sent. Unfortunately, the wrong food arrived. The store treated the situation with attention and understanding and sent me a replacement at its own expense, refused to return the position that did not fit. We are all people, we all make mistakes, but the main thing is to accept our mistakes and celebrate them on time. The store has 5 stars for the service. Well done. I recommend.
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Дмитрий
Level 13 Local Expert
January 24
I ordered from Moscow. The packaging is above all praise! Everything arrived very quickly, and it was sent quickly too. the shelf life of the feed is excellent, the packaging is in excellent condition! I will continue to cooperate.
I want to say a huge thank you to Alesa for her responsiveness, efficiency and kindness. Now our beloved dog will eat his usual Monge food again.
Great store, great people. Only positive emotions from communication. Thank you very much!
I love this store. Our acquaintance began two years ago. I needed food that is sold in Russia only from individuals.people, and they got supplies. I placed an order at my parents' address in Belarus. Everything came perfectly. From now on, the store is my favorite. I order either to an address in the Republic of Belarus or in the Russian Federation. The girl will always tell you the time, send a photo, pack it) This is the best customer orientation I've come across! If it were possible to put a million stars, I would. You should have a vet library, I would be happy to heaven 😁
Good afternoon! Great store, fast delivery to Moscow, attentive and patient managers!! Thank you, I will definitely contact you again and already advise my friends! 👍🙏
A very good store, pleasant people to talk to. They answered quickly. The food was sent immediately after the order. It came very quickly, well packed. Thank you.
Friends recommended this online store to buy things for our new doggie. The assortment is good, we were able to pick up a couple of toys and bought high-quality food. The prices are reasonable in the current situation. Overall, I liked the store.
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Сергей М.
Level 4 Local Expert
December 19, 2023
The customer orientation of the store is simply beyond praise! It was necessary to have food delivered to the Russian Federation. It was available, but in small quantities. As a result of correspondence with the store, an additional batch of feed was promptly ordered and sent via SDEK. The store was always in touch: informing about current purchase operations, answering customer questions. Thanks!
Great online store! We helped with the order and shipment to Moscow. I ordered filters for the drinker, everything came in one piece! Special thanks to Alesa for the instructions on payment and sending the order!
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Т
Татьяна Кобылинская
Level 4 Local Expert
October 28, 2023
I ordered diapers for the dog and diapers + a collar and a new cat food for trial. I made an order on 26.10 closer to midnight, and already on 27.10 around eight in the evening I received an order! Huge, huge (!!!), thanks to the manager Alesa S, for finding the opportunity to send an order to the industrial zone so quickly!
A very good online store. Everything was settled very quickly. On the evening of December 30, I called around 22 o'clock and went and took the cage on the morning of 31. It was necessary urgently and the store solved my problem. Many thanks to Alesa.
Polite communication.An intelligible explanation about the product (I bought a harness for a dog.)Fast shipment via belpost.I ordered it on Wednesday and received it on Friday.