Мак.by
681 review
January 6, 2024
The service has deteriorated very much. They constantly deceive customers. It is absolutely necessary to check your order. They forget to put something out of the order every time.
It seems that the management specifically trains managers how to deceive customers.
Today there was an epic, I came to the cafe with a written response to the claim, which indicated compensation for an incomplete previous order. As a result, the manager reduced the amount of compensation, instead of a Big Burger, large fries and any coffee to choose from, 10 nuggets and potatoes were indicated in the receipt. As a result, they put only potatoes in the order.
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1
March 18, 2024
Mixed feelings. It seems to be the same mac as it was, but something is wrong. Long service, although much faster than burking. The food seems to be the same as it was, but everything is dry, the potatoes are often fried in old butter. Maybe I'm being picky...
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October 19, 2024
When I'm driving from Minsk, I always stop by for a snack. Everything is fast and delicious! I recommend it!
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June 24, 2024
I came to have a snack at your "restaurant",
I ordered a cheeseburger with sprite and potatoes, when I took the cheeseburger, lifted the bun to look, there was only one cucumber 1mm thick, there was also only ketchup, although there should be mustard sauce in the composition. The tables are dirty, the chairs are the same, the trash cans are overflowing. The place is terrible
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July 14, 2024
I waited for 10 minutes until they just came to the checkout to accept the order 🤡🤡🤡
I was also here as a courier, orders wait for half an hour, they just don't seem to care about the waiting couriers. how can you cook 3 positions for half an hour?
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March 4, 2024
It's terrible, of course. It used to be much better, now the place has deteriorated. Burgers have become truly artificial, some literally smell of rubber, a cocktail with vanilla has some kind of banana flavor, potatoes are overcooked in a rustic way. Seriously, coming here now is the worst option. It's easier to go to other places from the subway in the opposite direction
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March 17
I came home and noticed that half of the order was missing. teach employees to work carefully
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November 25, 2024
The poppy is no longer the same, there is no speed of movement, I stopped by on the morning of 11/20/24, the workers are very slowly performing their duties, Caesar roll was cold, well, it's like this, it's in the hall, where there was no queue, there were four orders on the scoreboard. Something like this.
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1
March 9, 2024
We made a separate coffee stand, and no one came there for 10 minutes, after which I had to ask someone to come to the workplace and make coffee:)
When I asked, the girl Elena with a dissatisfied face came up after a while, not immediately after the coffee and did not make the latte correctly. As a barista, I noticed that. Please pay attention to these disadvantages :)
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3
July 24, 2024
The quality of the products has deteriorated very much. They often forget to report the purchased positions, they have to return. Lately, everything has been cooking wildly slowly. You stand in a queue of 3 cars for 10-12 minutes... wildly
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September 15, 2024
We stopped by before a long trip, thought we'd have a quick meal.
The scoreboard does not correspond to reality, 68 is written, 37 are given. It was given back in 40 minutes.
So everything is clean, the food is delicious
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January 19
There are no complaints about the food. Everything is delicious. But waiting for an order for 45 minutes is too much. The food was cold(
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January 2
This is already some kind of parody of McDonald's. From the three positions of the combo, there was a minus everywhere: the Big burger was cold, the potatoes were sluggish and broken into small pieces, and the cola was without gas, as if it were not fresh. The wait is long. It's better to bang shavukhi near the subway
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April 23, 2024
It's like everywhere else. A nice bonus was that the children were given balloons. BUT the whole impression was spoiled by the administrator, who, not understanding the situation, was rude, so much so that the whole hall heard. If customers and their money are not important, then keep working like this. Personally, I don't set foot here anymore.
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April 21
They didn't put the milk shake tubes in, and the one with the milkshake was cracked.
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April 2
Visited on April 2, 4:27 a.m.
The order was not assembled correctly, there were not enough items, be sure to check the order.
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May 11, 2024
Poppy is poppy, this taste of buns, sauces is incomparable.After all, there is a secret ingredient in their recipes. Especially the big burger (formerly the big mac) remained unchanged.Thank you for preserving the taste familiar from childhood.
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1
November 29, 2024
Not McDonald's, but fine. And parking with places is always
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September 5, 2024
The employee on the top issue!!! They did not give out the order completely, without leaving the counter, I say that there are not enough drinks, cocktails, zero reaction from the employee, I had to look for the administrator to receive my order!
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December 22, 2024
40 minutes of waiting for the order, they asked for a refund on December 22, time 22.56, order number 60
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December 14, 2023
After the well-known events, a rebranding took place. It didn't change the essence. I don't like fast food. But people, especially young people, like it. Cozy halls. There is an opportunity to hold a celebration for children. One significant drawback is the parking lot. Very often there are no places.
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April 8
An ordinary poppy, only in the evening, even on a weekday, a huge number of people
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June 4, 2023
The staff is polite, it seems to me it has become much tastier than it was at McDonald's, I especially liked the grand BBQ. It is always cleaned and clean, the waiting time is not long, what is on the car layout, what is inside the room
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April 16, 2023
Everything is delicious, but the prices are crazy. It is much more profitable to drink coffee in the same Coffee shop. A very nice girl, the hospitality manager, presented a ball in the form of a cat with a painted muzzle. Even as soon as I entered the restaurant, they greeted me. The mood immediately lifted
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April 6
The staff is kind. We had a delicious meal.we waited for the order in more than 30 minutes.
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December 28, 2024
On 28.12, the waiting time for the order was 1 hour and 40 minutes. It's better to go anywhere but here.
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September 27, 2023
The cafe itself is cool, the assortment is large, the place is convenient. But the prices... Burgers for 9 rubles, I understand that people can afford it, but children with classes go on trips and often stop by the mac. And so everything is fine. If the prices were lower, it would be 5 stars, and so 4
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October 14, 2024
The food is normal. The waiting time is so-so, in principle, not long. There is no parking as such, the queues are crazy, and there is also a huge queue by car.
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July 15, 2024
Free toilets are a big plus. The polite consultants immediately offered help in making an order and wished you a good day.
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May 12, 2024
Very tasty. The administrator is super. Respect is great. Thanks and a bow to the children for the balloons.
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February 2
We waited for the order after payment for more than an hour. The manager was rude to the visitors and explained that they were being stitched up.
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2
September 16, 2024
Everything is super) the inside is clean) the quality is like in the whole network 🤍 the staff is smart
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October 31, 2023
We arrived at the mac drive , immediately waited for a very long time when the order was accepted , the operator began to accept the order , then disappeared for 4 minutes , our order was not on the scoreboard , then appeared having already forgotten about our order .
We decided to go to the building to make an order there, while waiting for the employee who collects the trays, she started shoving, when asked to call the administrator, she just left. We found the administrator , she did not want to understand our question, just gave a book of comments and left . It immediately became clear that the administrator was not interested in customers . I would advise the management to dismiss such an administrator , otherwise you will be left without clients
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June 29, 2024
Sometimes long service and sometimes orders write that they are ready , in fact , when they are ready , they shout the number . In general, as it was and remained, unfortunately, the toys of my childhood were better.
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March 17, 2024
Fast serve despite the decent queue, we sat down at a table and a guy ran up to wipe the table, although he initially went in order. Once again, looking at the hard workers in the poppy, I felt sorry for them, they run like crazy, I hope at least the salary corresponds to their work.
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October 5, 2024
It's a good place, it's not the first time here, everything is fine, the guys are trying, I recommend it
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November 7, 2024
Great place! Very polite and helpful staff!
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August 20, 2023
Great! New burgers from Belarusian (!!!) The chefs are awesome! Otherwise, everything is as before at the highest level. The only thing is that the tables can be wiped more often after the petitioners.
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June 24, 2024
They didn't give me a napkin. Huge queues.
Otherwise, it's not bad. I've been better.
As always, the outdoor tables and benches are polluted with birds. Birds steal food right from the delivery
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March 8, 2024
The choice of food is standard. The service is polite. French fries are something dry and indistinct.
I haven't waited so long in the queue at the "fast food restaurant" (30+ minutes), and it's on McDrive.
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3
May 19, 2024
Sort out your McDrive. Waiting for an order from the moment of payment for more than 10 minutes!!!
Waiting in line for 30 minutes!!!!!!!!!!!
The girl on the issue could not approach the 3rd window, then why do you need it at all?????
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November 17, 2024
The room is always cool.
They often bring cold burgers or fries.
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January 17, 2024
The coffee in the mac cafe is very different from the coffee in the McDuck itself - it is delicious in the maccaf and not in McDonald's. I recommend to take it in maccafe! (Which is inside the McDonald's)
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August 23, 2024
You can treat yourself to various delicious treats. A small parking lot and did not like another full garbage container.
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December 20, 2023
The food at mac bye is very tasty, the restaurant has good and polite staff. And all the mac buy restaurants have a good room design.
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April 4
They work very slowly. Sometimes the marauder has to wait for 30 minutes.
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September 27, 2024
There are a lot of people, few employees, this is the impression. The waiting time for the order is 20-30 minutes, very long, a lot of people swear about it
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April 29
It was cooked quickly) the potatoes were not salty. Ice cream is slightly different from what they give in Russia (it's less sweet). A loaf like a loaf 🥖 prices are more expensive than in Russia
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March 17
Great restaurant!!! But the queues!!!! This is a disaster!!!!
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December 29, 2023
It's a little dirty. The one who found the first Poppies (in the 90s) is just crying in the shower. Tables are usually in crumbs, it is better not to look under the tables, dirt, potatoes, etc. We watched as an employee cleaned the table. I just swept the crumbs on the floor and left. San. nodes are a separate pain...it's dirty, even soap is not always available... I understand that there are a lot of people, but I have something to compare it with!!!!
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