The service is terrible, the rooms are cleaned only after the departure of the guests. Breakfast is not bad, but monotonous - scrambled eggs with sausages and a small bun with tea from a tea bag. The shower room is decorated with marble, when the floor is wet, it is very easy to slip. There is not a single shelf in the shower, soap or shampoo have to be put on a wet floor. Screams from the sauna can be heard in the room during the day, and in the evening and at night from the restaurant. You can only watch youtube on TV, there is not a single channel. In short, I can't advise anyone.
A cozy hotel, but in some rooms in the evening I heard music from the sauna. It is better to take a junior suite. There are breakfasts, simple, but the coffee is delicious.
We have been looking for a hotel for a long time, there is another address on the Internet. At the reception they said: we can't change the 2nd year. Armenian design. It is expensive and rich. Stucco, gold, paintings, paths. Parking for cars is free. There are about 7 stops to the center and attractions (although the description says: walking distance). Breakfast: the waiters are Hindus, it is difficult to explain the roasting of eggs (in a steep or snot) coffee is only instant. The price is not expensive. We left early in the morning, breakfast with us was better.
The best part. This is the location
Design for taste and color
It's clean enough. But there is a lot of dust on the cabinets.
In general, I liked everything, the friendly and helpful staff, but the sauna is trash around the clock , the music screams late into the night , the benefit of the admin can calm down👍
Corresponds to the price. The rooms are very clean. Cleaning every day. But there are no kettles and a refrigerator. The interior is classic. Breakfast eggs, sausage and vegetables.
Nice clean rooms, good and cheap breakfast.
BUT if someone walks in the sauna, the whole hotel will hear, the administrator does not react in any way.
But she apologized a thousand times for the discomfort.
A great option for that kind of money. Breakfast is so-so, which is strange, because dinner at the same restaurant is very even. Very clean, the furniture and repairs are quite fresh, everything works, bathrobes, slippers, towels, hygiene kits are all normal. The staff is responsive and resourceful.
I'll put 3 stars, I've often been there, well, first of all, the hotel itself is three-star, but each room has some kind of minus, for example, in room 221, everything is patched up, in room 222 the mattress on the bed falls in 223, only everything seems to be normal. I was not in the other rooms. There are no dishes, you need to ask her and wait, there are not always hygiene products, you also need to call the reception and ask, like little things, but damn ... you could have cooked the rooms normally for earlier.
The hotel is a bomb! Clean, cozy, everything is there from gels to a safe) but the restaurant at the hotel (it does not belong to them) is terrible, for 6 thousand tenge, burnt scrambled eggs, instant coffee, and staff who do not know either Russian or Kazakh.
A cozy clean hotel, but they put me next to the sauna, it's just tin and not rest. It would be possible to recommend your hotel, but a sauna is superfluous.
The hotel had everything for a comfortable stay, but the window was broken in the room. I was pleased with the cooler with hot water and an iron on the floor.
The service is good , I couldn 't get through to the sauna , unfortunately I couldn 't get in . My impressions were positive. I didn 't like the fact that there was no shower curtain in the bathtub . Anyway, I'll stop here again.
We came to visit, my husband arrived, paid for the hotel in advance, did not pick up the key, left it at the reception. We arrive, and the administrator tells us, oh, and there are no more keys left. How is there no more?! I still don't understand it. In half an hour they found us a key, went into the room ... straightened the bed, and there was a hole, a hole on the sheet🤦♀️
Well, okay, the cleaning is generally normal, but the hair is black and long on the carpets ...
the shower (watering can) runs from all sides
For some reason, the room is for two, and there are only two towels, large and small, as well as a bathrobe-one
I put my raincoat on the top shelf, started to take it out, and from above the top crossbar just fell off on my hand…
It's a pity that I didn't capture a photo of all this happening…
We had a pleasant experience from staying at the hotel, we arrived early in the morning, they helped us to check in, very friendly staff, rooms are clean, comfortable
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Ник ХХХ
Level 15 Local Expert
March 31, 2023
Nothing, you can live. True, the restaurant is run by Indians who should have breakfast from 08.00, but they start cooking at 08.30 or 09.00 and they don't give a fuck. They have sori and a smile from ear to ear. The breakfasts are so-so, always coffee or tea 2 fried eggs with three slices of cucumber and tomato slices, an olive, three slices of bread, butter, parts of a matchbox and two sausages. It should be noted separately that the hands of the Indian cook are dirty and in some sores. Therefore, I will not have breakfast there anymore.
Separately, I would like to note the conflict situation that has occurred. About their broken door, which had an imperceptibly sharp end of a chip sticking out and I tore my clothes on it, I told the reception they immediately reacted, the director personally apologized and compensated with five thousand tenge. Well done in this regard.
The sauna is just top-notch. The pools are huge. The interior is bombed. I don't know the hotel, but the saunas, the staff are responsive, the bar, etc. everything is there. I advise everyone, do not feel sorry for the money spent
A la the 90s. Breakfast must be ordered separately. The room is clean, but everything is old. There is a water cooler in the corridor. The room has a mini fridge and a TV.