I liked the hotel's location, comfort and warm welcome. We were accepted ahead of the check-in time. The rooms are clean and warm, there is no smell of smoking, there is everything you need (kettle, plates, glasses, cutlery, slippers, shampoos and gels, soap and a tooth.brushes with paste), snow-white bed linen and even bathrobes.
Any issues that arose (regarding plumbing) were resolved quickly.
The breakfast is hearty, delicious, in a pleasant atmosphere.
In addition to the restaurant, the hotel has an exchange office with a good exchange rate, a kiosk with very tasty pastries.
There are disadvantages everywhere, these are small things.
One of the advantages: the proximity to the US Embassy (a maximum of 20 minutes at a leisurely pace), it is not very difficult to get there on your own from the airport.
It was freezing in winter, and the room was very warm.
Nice bed.
Reasonable price, breakfast included (breakfast is simple: there is no choice of dishes - porridge, sausage, egg, a couple of pieces of vegetables, cookies. It suits me).
There are attentive administrators, but if you're lucky. I think if you don't have any additional questions or overlaps, everything will be fine.
There is a restaurant at the hotel, the interior is cozy, but I can't say about the prices and food, because I didn't have a chance to have lunch.
There is a cheap and delicious canteen and supermarket within walking distance.
The room was clean, no complaints. It's not super luxurious, but it's quite comfortable.
There is a cooler on the floor.
One of the disadvantages:
when booking via Yandex.If you have lost your reservation and payment, it's better to call and clarify.
I was surprised that the receptionists insisted that they were not cooperating with Yandex. I had to get out my laptop and show them that I could book and pay for the hotel.
I would not call the service customer-oriented and courteous: rather, the attitude is to blame ourselves, we do not cooperate with Yandex, a joint of Yandex, and sort it out with Yandex.
Yandex.support worked quickly, was in touch, resolved the issues.
In the exchange office at the hotel, rubles are changed to tenge only upon arrival.I have my passport, although it's Russian at the exchange across the street.
In general, it's okay to stay overnight, but you need to double-check everything in advance.
Comfortable and inexpensive. I recommend this hotel, the location is as convenient as possible. We are especially pleased with the friendly staff, who have a rare skill for our time - caring and humanity.
I am currently staying at the hotel. I join all the reviews below. Great location.
Special thanks to the hotel staff for their responsiveness and hospitality!!! Especially at the reception of Dilaru and Injegul!!! I wish you success in your work and the most grateful customers!!!
From 21.11.23 we stayed at the Corsair Hotel for 4 days. The rooms are clean, there are bathrobes, slippers, toiletries, a kettle.And also a restaurant where you can have a delicious meal. We would like to express our gratitude to the director of Aigerim, the administrator Didar and all the staff of the hotel for their professionalism, sensitivity,
attention and willingness to help in any matter!
Minzifa, Rimma, Ufa
Unfortunately, there are not so many advantages of this hotel. Of the advantages, I can only mention two: a good location and a high-quality mattress. And now about the cons: the staff is serving a sentence there for their salary, and smoking vapes of the administration at the workplace and in the dining room is generally the cherry on the cake; the room smelled of smoking, it got better after the replacement, but I do not advise opening the windows, since customers smoke on the porch and even on the third floor stinks; the shower system it works only in one position - the watering can is mounted in the wall; the TV goes with ripples on all channels, but the remote control does not work; the audibility is first-class, we listened to the performance of the neighbor's arias, well, here "envy in silence."
"+" Excellent hotel for reasonable money. The location is 10 out of 10. Polite staff. We arrived earlier, we settled in right away. I recommend.
"-" The description of the hotel says there is Parking, I rented it only because of this, in fact there is a regular street parking. But there are almost always places
A small and pleasant hotel, very convenient to the consulate in terms of location, literally 10 minutes on foot and you are there. The impressions were good, the guys at the reception are friendly and responsive. The exchange office is in the same building.
Our guests speak well of the hotel. I'll tell you about the restaurant at the hotel. The food is delicious and the service is good.
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Юрий
Level 15 Local Expert
January 3
A place with an adequate price/quality ratio, responsive and courteous staff, excellent Georgian cuisine restaurant on the 1st floor. The condition of the rooms raises some questions regarding the serviceability of the plumbing.
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Star-rider
Level 24 Local Expert
September 21, 2024
I liked this hotel: the polite, helpful staff, there is a Georgian restaurant where breakfast is served in the morning and the rest of the time you can just eat, as well as a currency exchange office.
It takes 40 minutes to walk to Baiterek, and 20 minutes to the National Museum.
Amenities and appliances in the room include a kettle, refrigerator, bathrobe, towels, toothbrush with toothpaste, shampoo and shower gel.
From the comments: the shower curtain is short, and the entire bathroom floor ends up in water after taking a shower
A good hotel, a good location near the PSC and banks, hearty breakfasts, there are bathrobes and slippers, the price is fine, booking through Tinkoff, and cashback.
It was a dubious pleasure to spend several nights here... Firstly, bedbugs bit at night, secondly, an uncomfortable shower, water runs all over the toilet room, everything is in the water... Thirdly, the old mattresses are uncomfortable and dirty. Of the advantages, I would like to note the polite staff, they are always ready to respond to requests, there is an exchanger in the building, a restaurant, shops nearby, bus stops. You can stop, but you don't want to linger
I've been at this hotel for a couple of days. The room has everything you need. The location is also convenient, there is a restaurant nearby, an exchange office in the hotel.
A good hotel. The staff is polite and helpful. The linen is clean and white. They settled in quickly. The bed on my side was normal, and on the side where my husband slept with a pit. In some rooms, plumbing repairs or updates are required, in our room there is a toilet subtext. I also wanted the shower to have either a curtain on the floor or some kind of wall, or else the shower is leaking. And the garbage can be cleaned daily. Success in development.
I visited the Georgian restaurant "Kutaisi" at this hotel. I have never tasted such delicious khinkali. Thin dough, fresh lamb, excellent broth and cilantro flavor. Once again, I thank the chef for the perfectly cooked dish. The cafe is cozy. The staff was pleased with the friendly attitude and prompt service. I would love to have dinner at this restaurant on my next business trip. Good luck and prosperity to you!
I liked everything very much! In the city center, the hotel is small, everything is clean and quiet. The staff is polite and friendly. We tried to help in everything! Thank you all very much!
When checking into the room, I noticed an annoying hum. The receptionist couldn't explain anything, but reassured that the other rooms were even worse. Frosts came, and it became very cold in the room. The heater didn't help either. The receptionist took pity and transferred me to another room. It was warm and comfortable. The problems started again at the check-out. Although I asked to prepare a report document in advance, it was not there. The receptionist tried to prepare a document for half an hour while a taxi was waiting for me. It was not without mistakes - the document was issued for a smaller amount -I did not immediately notice in a hurry. I am unsuccessfully trying to get the correct receipt.
Very clean and warm room, very friendly staff, all bathroom accessories in the shower, an exchange office, a restaurant with Georgian cuisine, the only drawback in the room on the second floor is the smell of the kitchen
In room 201, where I was placed, there is an unpleasant hum and it is cold. In another room, where I was moved, taking pity, after 5 days, it was quite comfortable. Upon departure, the accounting documents were not prepared in advance and the registration was delayed for 30 minutes.
Very convenient location, friendly and courteous receptionists. Quiet, clean. There is a restaurant in the same building, affordable prices, large portions and delicious
There is a restaurant in Kutaisi downstairs. Great food and service. The payment for the transfer to Caspi was a little upset. A self-respecting institution should work openly.
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Show business's response
Денис Перчиков
Level 12 Local Expert
August 26, 2023
The hotel is located in the center of old Astana, as I understand it. The embassies of the USA, China, Uzbekistan and the UAE are nearby. There are catering establishments on every corner. There is a Georgian restaurant in the hotel itself. We checked in without any problems ahead of schedule as soon as the room was cleaned. We were in August, kondey was working. It 's noisy to sleep with the window open .Breakfast is included in the room rate. There is a shopping center nearby.
I liked it, everyone at the reception is polite, the girls are great, and the boy is very polite.I didn't like the fact that eternally drunk Georgians swear loudly and ugly both day and evening.
Terrible admins, it's cold. There are no basic things. For this price, you can find a better hotel. Payment at the hotel by tin transfer....
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Олеся
Level 10 Local Expert
August 5, 2022
We could not check into the hotels we wanted, there were no places and we stopped at the Corsair. There were places, the price was not high, but we also paid for half a day, since we arrived late, we planned to leave early.The friendly girl at the reception. Junior suite room, although lower than standard. It's time to change the mattress, the blanket, no glass, no hair dryer, but there are slippers))).
As soon as the hotel was resold, the service became disgusting. The documents for the accommodation were done for two weeks. After that, it turned out that the documents were not drawn up correctly. There is no administration in the hotel during the day. There was water running in the toilet all night, the hose from the watering can in the shower was leaking. I definitely do not recommend using the services of this hotel.
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Александр
Level 17 Local Expert
December 13, 2022
A great hotel and restaurant and a great bartender Zurab