I bought a family combo, as a result, they offered to replace the strips with the original ones, although I wanted sharp ones, and also with dark breading and hard as a cracker.
Terrible service, ordered 2 burgers, potatoes and Cola, waited for the order for 30 minutes, orders are not closed in turn, they ordered spicy, in fact they put non-spicy ones.
I may be wrong, but I don't see any other logical explanation. The company gives a certain amount of time to issue orders, because of this, employees mark the order as issued long before it is actually issued. As a result, screens with order numbers are useless and you need to constantly be at the checkout so as not to miss your order when an employee shouts it. Employees forget to issue orders or issue them incorrectly. Either control these moments more tightly, or remove the time frame. Because convenience and quality of service are disappearing.
In general, it's not bad. But this is not the KFC level
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Show business's response
Ярик Жданов
Level 19 Local Expert
September 26, 2022
Of the last 3 visits to the drive, there was never such a thing that the order was collected by receipt. They forget to put something in every time. And it's not the first time they report. Then the basket of fries will be forgotten (not the smallest item in the order), then 2 out of 4 burgers are there, and the rest are not. It's a hat like that every time
It's terrible, we stopped by several times, and despite the fact that there are 2-3 cars in the queue, the waiting time is 20-30 minutes. As a result, the positions in the order are not reported, the French fries are cold in general, already hard, the twister is generally stale, old. In general, wasted money and time. I do not recommend it. It just can't get any worse.
It's terrible!! The service is long, the order was not filled twice, I had to walk and swear, how can I forget to put a burger!!???And if drive is a joke, you order and wait until you have a boy or a girl in a frosty shirt on the street personally
The second time the order is not given in full!!! We noticed the first time right away... The order was picked up... Today was not a small order, it was difficult to review everything... We've already reviewed it at home... The result is minus the potatoes... Driving a few kilometers is not an option, and it is difficult to prove that it was not in the order... I understand everything, the evening is... tired... There may be a lot of orders... But it is unacceptable to collect orders not completely every other time!!!
Where is the management looking?
great food, good staff, remote cash desks/payment terminal. the only drawback is that there is not enough space for one-on-one gatherings with friends.
It is very dirty, crumbs on the tables and not cleaned, not even wiped. It's even scarier under the tables, there's trash everywhere.
The guys cook quickly and try their best.
Everything is not bad, the only thing they did not give the usual napkins to the order. We took the wet hands to wipe. And we were given 2 more per person. It turns out there was no reason to buy it. And wipe it off with a Chlorhexidine napkin during meals.
The impression of the hike is simply disgusting! Fries-it feels like yesterday, burgers are icy! Touch screen for electronic self-ordering-only one works!
We waited a very long time for the order, all the people who were in line for us had long left, when I came to return the money, they said that the order was ready, but it was not ready.
I ordered the most expensive chef deluxe burger. When I opened it, I saw that there was exactly 1 slice and it was translucent. 1 slice of pickled cucumber, which is so thin that it is almost invisible. What kind of taste can we talk about? The rolls are old and dry. The potatoes are terrible. Twister is similar. I won't come in anymore and I don't recommend it to everyone.
You've been waiting for an order for a long time. The staff is almost all relaxed. The tables are dirty. The urns are all full. They do not respond to comments.
The service corresponds to the quality of the products and services of the KFC system. There is a KFC car. Quick discussion. No disadvantages were found.
Verified by STARPLACE
I love the KFC!!! Great performances on Wednesday 2 on June 1!! It's just a pity that the baskets are cheap, but okay. It is always fast, delicious and delicious!!!!