the portions and ingredients of the dishes do not correspond to the stated, they confuse or do not specifically put the necessary positions
, the wait sometimes reaches 30 minutes
the worst restaurant of all
We cooked for 30 minutes, the potatoes were cold, and there were 3 orders. The music from mato in longue, the chicken was harder than a stone. In a word, the staff almost sent a mess to 3 sides
Waiting time is more than half an hour when ordering <30p. As a result, I received something different from what I ordered, besides it was dry and tasteless. This was my last visit to this institution.
we ordered a combo for three, where there are 3 cheeseburgers in the composition. not only did the cashier have no change, she suggested "adding cheese to one of the burgers to give me change." as a result, only one cheeseburger had cheese, and the rest did not. although it is stated on the menu that cheese goes to everyone. also, the place on the street is completely riddled with bird feces, tables are broken, wobbly, trash cans are full. the order was waited for 20 minutes, although it is not very big, it is terrible, please do not come here
I put one star, due to the fact that they serve at the checkout, sorry, but very slowly, they also look like I owe them something, the music is playing for the whole hall that you can't hear the seller from the word at all, maybe you can teach them at least to talk louder, the cashier Nastasia served at the checkout!when I came for the order, but to clarify, I took it on the spot and they folded it with me!but okay, they shifted it to me... but it was done in front of my eyes, the employee who did it did it without gloves, please excuse me, she could pick her nose and shift my food, sorry, but the potatoes that she touched with her hands had no desire at all!!!!I would like you to take some measures!and for employees to wear disposable gloves!!!DO NOT PUT NAPKINS!the trash cans are clogged- you can't approach them!!The trays are dirty!I can imagine what's going on in the kitchen!!!
There is no service , there are no employees . There are no coupons in the info kiosk or the app , the food is 50/50 . Get this garbage out of here. Or do something about the staff
Great location, but no service! I made a small order online, the wait was 11 minutes, after that time I went to the cashier to ask about the order. They didn't talk to me at all, they poked something on the screen and only then my order number appeared on the scoreboard with the status "preparing". As a result, the wait for only rings and potatoes was 43 minutes and 1 sauce was not reported
It took a long time to wait for the order to be accepted and the preparation of the order itself, my daughter and I were very hungry, and we had to wait for 20 minutes. 😱😱😱😱
In general, you can go to the cafe. But there are significant disadvantages. Firstly, they are inattentively collecting orders (there are many omissions from the list of ordered items). Secondly, there is an unpleasant smell inside the room (the closer to the toilet, the worse). Although there are many tables nearby, however, empty (for a reason that we all understand)
The order was delayed for 20 minutes, the pickup said the order would be ready at 20:20, it was ready at 20:43 the burger is dry, the chicken is overcooked in it
I don't recommend it.
Pazhalui is the most delicious chicken in the world
Always fresh and juicy, even for me, a lover of sharpness, there is always something. The service is the best just
The most terrible place in my life, they take orders for a long time, there's a muddy guy behind the counter. The establishment doesn't even pull a single one. They're making me a couple of hours late.
Recently, KFC has clearly wanted to turn me away from its brand establishments (although this is my favorite fast food). Firstly, in this institution, especially in the part of the hall where the toilet is located, this toilet smells very strongly. Secondly, they put the order in the package, although I pressed on the spot, and the order was incomplete, I still had to wait. Well, at least there are no complaints about the quality of the food this time, so 3.
See original · Русский
2
S
Sergey Novoselov
Level 5 Local Expert
March 14
Excellent service, the waiting time is short, depending on the flow of people, of course, the food is delicious and pleasant, the staff is pleasant and sociable, the kitchen is clean ,
We waited for the order for more than 40 minutes, despite the fact that the workload was minimal. There was no one at the checkout and no one came up, when asked to come up, laughter could be heard in the kitchen after the request. When sometimes they did come up, they said wait. And of course all the food was cold, there was no complaint book on the stand. And after all, I didn't even want to ask for warm food, so I got 1 star
The worst point of fast food is 0 understanding, maximum condemnation! They cook for a long time, there is dirt everywhere, the food is cold, loyalty and attitude to the customer at the bottom
The most terrible KFS! Yesterday I was at the KFS, the food was given out in bags, not trays, the burgers were also cold, one of the burgers was dirty, dirty tables everywhere in the building and stinks of urine, garbage is scattered everywhere. There is a high probability that there are cockroaches in the building. I do not advise you to go to this institution! If you could put zero stars, it would be minus zero!
I couldn't reach the person at the checkout for a minute with an almost empty order board, turned around and left, with this attitude, I'd rather eat somewhere else.
The location is good, the traffic is excellent. We went in, made an order, but there is no staff. We waited. We chose to eat on the spot, but we were given an order in a package. When I asked where the trays were, they answered now. They didn't wait for the trays. We paid with a card on the spot. The payment "failed " and I was asked to pay again. But in time, a text message with a message about the withdrawn money arrived.
Be careful when calculating.
There were no trays. They ate from bags.
Dirty tables, floors and sofas.
The place is good, and the staff needs to be upgraded.
I didn't wait long, the staff were cheerful and polite, the burger was delicious, thank you, there were few people, and the hall was clean (the employee was cleaning the trash)
The quality of the cooked food is terrible, it even smells different (apparently no spices were reported. I even wonder where they put them). At the time of receiving the order, it was noticed that there were no French fries. When I pointed this out, I was informed, but the very fact of such laxity is extremely unpleasant.
It's just terrible.
The food is so-so. I wanted to go to burger king, but the KFS is chasing me, in short, life turned out so that I had to eat here. Fast food. Probably the word fast is here for a reason, yes. In short, we went to this cafe and waited for the order for 20 minutes, which is why we started to be late and how shameful we were riding the subway with this cafe. And we were a couple late and we were there and vice versa, just the dean's office for this delay. And who is to blame? In short, kapets, put a canteen with normal soups there, I really can't stand this university. Should I carry a field kitchen with me? You sit hungry from morning to evening on these pairs, angry, and smelly after physical therapy. And then KAFESE does this. In general, I'm depressed because of the key eif c.😔
Not bad, it's pretty tasty. In fact, there is nowhere to sit, small tables and chairs. There are also staff hired from the monkey countries who need to be explained several times. The chicken is delicious, there is no cola. Change the staff, or teach them Russian. I don't have to say what I want several times.
The service is great, the food is as usual, delicious and hot, of course I waited a long time for an order of two chicken burgers, but this is not such a big problem. The burgers are delicious, but I would say that there is not enough juiciness, a little more vegetables are possible
the service is tinny. It's like the restaurant has just opened and everything is upside down there. migrants who can't even pronounce an order are working. self-service cash desks do not give receipts, and the order itself was waited for under 20 minutes. at the end of the working day, it was not the workers who gave me a bottle of water, but some builders or plumbers whose hands were smeared with something that looks like whitewash
The tables are dirty, and everything falls out of the trash cans. The order was waited for quite a long time, although there were not very many people. The food is more or less.
This is the second time I've been to this place. I want to express my indignation and dissatisfaction with him. The order is prepared slowly, I would say even very slowly. Customer focus is low. Today, when ordering an employee, a young guy said that the wait is from 10 minutes to infinity... But at the same time, the wait was around 25 minutes. The students work, the guys are extremely slow. (( abruptly escorted out of the summer terrace saying that you have 5 minutes. Extremely annoying and impolite.
See original · Русский
1
И
Ирина Живица
Level 3 Local Expert
March 27
It's a pity that this is the closest place to my house, it's getting worse and worse every time. The work of the staff is disgusting. All the self-service kiosks were turned off, and I stood at the cash register for about ten minutes while the workers laughed and sprawled on the kitchen floor. After she asked to accept the order, it took a long time to decide who would do it. "Very professional." Teach the staff how to work properly. No other institution has such problems as here.
The strips are too salty, the tables are dirty, the trash is overflowing. Everything in the toilet is wet, dirty and clogged with toilet paper. There was simply no cashier near the cash register. I had to wait, despite the fact that my order was the only one. The worst KFC in Minsk of all
Every time we don't come, I get the order confused or they don't give it out.
The employees have changed, there is zero respect.
The light is blinking, I won't come back.
It's terrible! The food is raw and bland, it also smells damp, they just threw one whole piece of cabbage into my burger, which did not look the first freshness. I waited a long time for the order, my number was not displayed on the scoreboard as ready, although it was already there, I went over and asked if it was ready, they replied that it was not. My friend's longer was wet!!! The pita bread is softened and raw, considering there was almost no sauce there. Disgusting!!!!
the most terrible place I've ever visited.The waiting time was 30 minutes, the tables, floor, chairs were all dirty with crumbs
The order was brought all unfolded
The staff showed all their dissatisfaction during the service
Also, the food was already brought all cold
Work on the maintenance time and control the cleaning of toilets and tables for meals!the service service is 1 out of 10 (orders with a minimum on the scoreboard, they give 40 minutes), the tables cannot be trite wiped, the center is full, and such problems are simply terrible...
Poor service, not half of the order was not placed, half was mixed up. I came to sort it out at the checkout, they told me that everything was correct. Although I showed the Czech where my order was written in black and white. I give you 1 star
Everything is fine with the food, but the rudeness of the staff when you ask about the order that is stamped on the scoreboard "ready" but it is not there (I understand why this is so) But I just asked, "can I please ask?" and they tell me with rudeness and mimicry that we need to wait, thank you for at least saying please, but the tone was terrible, it's not the first time here and it seems to the staff it's hard from the contingent of drunks around, praise them but also inform them that it's not the first time an order is given out in a package instead of on the spot
It's a terrible place. The floors are sticky and dirty, the tables are the same - no one is doing them. The trash cans are crammed with a decent slide. There is no lighting in the street places, the tables are kept on a good word.
I ordered barbecue sauce for myself - I got cheese, I ordered strawberry ice cream - I got caramel, excellent service! 👍
I took a cappuccino and a Junior cheeseburger with me, but decided to eat inside the establishment. The cheeseburger bun is dry, there is very little mustard sauce. Eat and the whole bun falls apart stupidly from dryness. Okay, bad luck with the cheeseburger, it happens. Cappuccino 0.4, the foam barely reaches 0.2, but it's hot and thanks for that. Honestly, I'm not pleasantly surprised, the KFS Heater is much better. In this restaurant for the first time I took food and a bad impression.
We made an online order. At 14.20 it says that the order is ready, it is not there. There are a lot of people, 3 people work, the scoreboard does not work. We mixed up the orders, it turns out that ours was put somewhere under the table. As a result, they were taken away only at 15.00!!!! Everything is cold....
In the evening, we decided to go for a quick snack, made an order at 6:10, and were given out only half an hour later. The information board was punched when they arrived that all orders were ready. The queue for delivery is huge, people waited 20 minutes to receive an order from 1-2 positions. When the order was issued half an hour later, its contents were simply confused. 1 out of 5, no more.
The waiting time for the order was 20 minutes. The foreign experts turned out to be so incompetent that they could not even see that ice should be added to the drinks and the order was on the spot, and not with them. The burgers are slightly warm, but they decided not to salt the potatoes. Apparently they thought it was hot enough outside for sweat to perform this function.
I ordered delivery from this point. It was obvious from the taste that the frying oil had not changed since the days when Colonel Sanders was still a snotty, sweaty private.
The second time I eat from this institution, the second time I remain extremely disappointed.
See original · Русский
Show business's response
К
Ксения Юницкая
Level 3 Local Expert
May 14
Service at level 0 (employees are as slow as possible, they issue one order every 10 minutes, taking into account the fact that there are 2-3 people in the queue, I have never seen anything like this in any of the city's CFS, although I have visited almost every one!!! Personally, I waited for my order here for about 30 minutes, although the order itself consisted of three items, in general, it was a disappointment
I put two stars instead of one, because it was done quickly, but I think this is the disadvantage of taste qualities. In
other kfc outlets, this was not noticed once, namely , the burgers were dry as if they had been lying since the previous day, and the potatoes were even drier , there were no questions about drinks .
A natural pigsty, not a summer kitchen. No one cleans at all, they have recruited Hindus who do not understand what to do at all. The handbrakes are full, I will say separately about the food salty cheeseburgers for so much that I did not eat, horror in one word specifically. I speak for the place near the metro of the Academy of Sciences!!
Passing through Minsk. We stopped for a snack. It's cold, just cold.. Where is the heating? There are few staff, as a result, we waited a very long time. The cashier at the checkout takes groceries and money with his bare hands.. How's that??? Orders are confused. We put 1 piece of napkins on a large order. They ordered sugar for the coffee, but in the end they didn't put it in. Part of the order is cold. You can hear butter and a greasy cutlet in the burger. Conclusion. I do not recommend this point... Absolutely.
Rude staff, and they are also trying to cheat on money. They asked what the Twister was with: bacon or cheese? Since there are two different twisters, we thought they were asking which one. It turns out that they asked what to add. I had to pay an extra ruble. The girl on the issue repeats all the time in a dissatisfied tone: "why aren't we picking up orders? Why aren't we picking up orders?"
Don't set foot in this place anymore. If you want to eat normally, you won't be able to do it here, because they don't collect burgers here, but don't understand what. One piece of cucumber for the whole burger is just a tin. And in general, the filling of the burger is not about anything, in the photo there is a cheeseburger and a cheeseburger... I advise you to choose better establishments than this. The attitude towards the whole network just fell below the plinth.