There are practically no people on the paws, there is a thick layer above the tables, the potatoes were given cold for the first time, they were asked to redo, redone
The staff service is disgusting! I made an order for Combo XXL at 21.53, they announced that the order was ready at 22.27. Upon receipt, I stood for another 5 minutes waiting for the employee at the checkout to personally hand over the order to his friends and at the same time insistently clarifying "how are they doing"! After trying to make a remark, the staff either turned away or pretended that everything was fine. Considering that the assembly of the order took more than 30 minutes, so they did not assemble it in full, I had to make one more remark about this. Unwrapping the order, which was taken "on the spot", it turned out that the potatoes were cold, and did not taste fresh in preparation. There are no napkins, no tubules were given. After all the above, and at the same time observing the employees, it seems that they live their lives, and come to work for entertainment. The quality of service in Borisov in relation to Minsk (2 out of 10). There is no desire to visit such an institution anymore!
Everything is absolutely ruined, the food is cold, it takes a very long time to wait, if you don't remind yourself, you can stand for a day, the tables are dirty almost constantly, milkshakes are diluted to the state of water, it's terrible, to be honest, as sellers there are almost children who absolutely don't care what, how and when
It's terrible! Maintenance and service - at the lowest level! Asking for it -spicy or not - is useless. It's just how lucky you are! Checked 4 times. Every time it's negative. I do not like to argue and swear, I am absolutely picky. But... the attitude towards the customer is a separate conversation... when buying yesterday, EVERYTHING was sooo sharp. Although it was ordered for a child. To advise - right past. One sauce was not reported, although we paid for it (there is a receipt). I do NOT recommend it!
We went in as a family, the devices for independent orders did not work, we had to stand in line, we chose a family set N ° 2 not sharp, when we took the order we noticed that they did not put French fries, however they apologized and gave it, instead of the usual wings they put two sets of very peppery legs and wings, naturally the child tried everything else I only drank juice for a while, because my whole mouth was on fire, we ate them a little ourselves, and for some reason they don't give us napkins either
In general, the first impression is not very good, let's hope that everything will change
There are few people, table cleaning is not on time, we were the only visitors in the hall, and in order to sit at a clean table, we had to try. The food is the same, they cook quickly
If you compare it with KFC on Gagarin (near Yoshiti), there are two different establishments: a milkshake is like water, potatoes taste completely different, for the worse (not fried, little salt)
Something is wrong here. I stopped by the combo using the promo code and decided to take the sauce. And that was not the case. Must not. Only complete with potatoes.
It's weird, okay. But the surprise is not over.
Or they ran out of tubes and whether the fantasy was bringing itself. But they gave me a coffee cup with a lid.
I'll say it's not possible to drink like that(
Somehow I am upset with this institution. At least I love KFC
I took off two stars for the fact that he is an uncomfortable restaurant. It looks like a dining room: he took food, ate, cleaned up after himself and left.
Of the cons, a long wait, about food is tolerable. Some positions differ from the capital's restaurants. One of the obvious ones is the batter for chicken (any kind, whether it's a wing, bytes, strips) - too much, too overcooked that you can't take it in your mouth. There is something to strive for, success.
The order for 20p is a 3-piece chicken burger, 3-piece French fries and 3-piece sauces. I ordered at 9.40 am, there are practically no people, it's not rush hour, it's not lunch time - the wait for the order is 21 minutes. The taste qualities also need to be worked on. One of the largest fast food chains in the country - work is not the first day already, and the morning is spoiled. The only thing that did not lead to a conflict was an apology.
Unpleasant impressions. The order is ready on the scoreboard, you approach the order counter and wait for another 15 minutes until the order is finally collected, as a result, cold food, because most of the time you waited until a cocktail was brought to the order. The cocktail was brought in dirty glasses outside, horror... The portions of potatoes are very small. Burgers have almost no salad and little sauce. No napkins were placed. Poor organization of staff work.
Very noisy, constant buzz, shouting of order numbers... When you come to sit somewhere, you want it to be comfortable, and from there you want to leave as soon as possible. There are no questions about the food, the only thing was cold, well, or rather barely warm, but personally it didn't bother me much.
Just a horror, an unpleasant impression on the whole, from the atmosphere of the hall, a mess, dirty, the staff is the same, they forgot to put a coke, but I was ready for this because almost every visitor forgot to put something, how can you ruin everything like that, I don't know what it can be compared with, once again there to go-for nothing, even for free....
1 the staff is rude
2 incorrect gramming, a lot of things are missing
3 how long to wait
4 there is dirt and garbage all around, no one cleans up
5 confuse orders
6 there is not much from the menu, the person offers something in return, although the menu has everything, in fact everything should be
7 the chicken in the burgers is undercooked, it's like undercooked
The only thing you can order there is potatoes in a rustic way, everything, I came last time I took a new mojito drink and did not drink it, threw it in the trash, it tastes like a medicine to the mind, the burgers there are generally terrible in the description it says with bacon in the end they put ham
The service at the lowest level, to my indignation about why it took so long, they replied that they had some kind of queue through the terminal, apparently their own! In general, instead of somehow smoothing out the conflict, they also tried to be rude! Considering the fact that there weren't many people!
We visited this place , the staff is slow , we came more than once and always cook the order slowly , there are no special questions about cooking , but they do not report food in the orders , they ordered combos , they did not put two portions of nuggets and sauce , it's terrible , I hope that the staff will change ((
The cash register and the delivery are the same, queues of waiting people are standing on the street. The screen where you can see ready orders is only available at the checkout. In the hall, you don't know if you're ready or not. The cleaning of the hall is very rare, the tables are dirty. The toilet is also not clean at the level.
the traffic is small and the positions are stale
cold potatoes in butter, which has not been changed for a long time. burgers with a dry and bland bun, which looks like it was unpacked in the morning
I will not say for the baskets, because I did not order
compared to Minsk institutions, heaven and earth
KFC as KFC is nothing supernatural, but of course the aroma is in the room ... some kind of cabbage or wet rags 🤷🏼♀️maybe it 's just so lucky , not a frequent guest there , but so lucky once .We were in the middle of October
It's a disgusting place. It's dirty. The food is cold, the room is cold. It takes a very long time to wait and shout from behind the cash register that the order is ready! The level of a cheap roadside cafe. The service is unpleasant, it's disgusting to go into the toilets!!!!
It couldn't be worse, a complete mess and not meeting the high standards of this wonderful restaurant. It is necessary to change something or someone, the sooner the better.
For Borisov, this is the opening of the century... In principle, I was satisfied with everything, the only drawback is the layout is not very good. Customers are waiting at the exit and there is a crowd there...
The quality of service and the quality of the food is disgusting!!!! There are a lot of fat girls - it's not much use!
The mood on the day off is spoiled.
Milkshake is just cold milk with the addition of cocoa. Apparently, they bring him to Borisov according to their own recipe.