Everything is very long and complicated. There are 3 girls at the checkout and each one does her job but does not have time, the exchange and purchase of currency are one window, there is an eternal queue. I don't understand why the management doesn't solve the problem with queues. I couldn't stand it for an hour and a half and went to another bank, where I served it in 15 minutes.
The cashiers are very friendly, and in general the staff are very in touch and try to solve all problems, from time to time I withdraw funds from the visa, I have never had any problems with this
Excellent staff who are easy to work with. It is always very clean, cozy, pleasant, and warm there, just a wonderful organization in which there is a trusting relationship
Terrible service! Not all cash registers are open. I sat in line at the checkout for more than an hour.
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А А
Level 5 Local Expert
November 25, 2024
Terrible service! I took a number, the girl told me to wait for the money to be brought, I sat and waited so much, and as a result, the girls missed my number, others began to accept, I approached the girls and asked, the complete disregard! It feels like I came to their house, no one even listened, they began to turn away with dissatisfied faces, shame!!! Shame on the exchange office, there is no service
The service is excellent, the branch opened recently, there are few staff, but everyone is trying, I took a number, but they gave me a card faster than the queue came up
With all due respect to Ipak yuli Bank, this branch is probably the worst of all existing in Tashkent.
There is no reception, there is no one to ask questions. The queue is just huge.
To replenish the visa card, you need to stand in line twice or guess what you need to take a queue at the checkout separately
When performing their functional work, the employees themselves do not know what they are doing, especially in the cash department, contradict themselves and ALL the positive reviews are FAKE!!!
Fast service, very polite operators, I like Buyuk ipak yuli and mobile offers work quickly if something is not clear, they will explain everything calmly and clearly. I recommend.
A great bank. I advise everyone. The service is at the highest level. Friendly staff. Convenient location along the road. Prompt resolution of issues. A spacious room.
The service is good, but the lunch is payti bankni yopib Kulish, on weekdays mizhoz stood in a pile, and in Ichkeria Kutish in the hall sharait bor payti.
ATM's don't always work. From 09:00, the cash register never starts work on time, as they always say that no money was brought from the collection. And when they bring them, they start counting them.
The staff is polite, the queue is electronic. There's a place to sit while you wait.
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Alina Pak
Level 7 Local Expert
September 12, 2023
Employees work very slowly, especially the department of opening cards and currency accounts. I sat in the queue for 1.5 hours and did not get there. There are very incompetent employees at the cash desks, they give dirty torn amounts.
,a small but very cozy bank for customers. One thing is, no one works at lunch from 1 to 2, but you will be allowed to enter and wait on a chic and soft sofa
The bank may not be bad, BUT the service of the exchange office and cash desk is the most disgusting. Ugh. In principle, I went to another bank to pay for the purchase agreement.
We collected questionnaires for obtaining cards and did not give them to anyone. You cannot find out the results by phone, only by visiting the head office.