They brought a car radio, the amount of repair was announced, but the price was not satisfied, so they issued only diagnostics. In fact, they carried out repairs without our consent. The girl at the reception assures us that there was agreement and did not accept any of our arguments, explanations, reproduction of the conversation and only repeated "you agreed." We had a contract only for diagnostics. We met with the director, talked, he is a pleasant, competent and ADEQUATE person, but he stood by the staff like a mountain, even though the girl turned our words over again with him. The situation was resolved, we were given a discount and the director apologized, but the girl stood her ground, no apologies at least for the misunderstanding. I recommend that the management pay attention to the staff, so you can not work with clients. It is necessary to take written consent for repairs from customers in order to avoid such situations, "what do you mean you agreed?". We have replaced the processor, according to the master, bought on Aliexpress, it may be of high quality, but it is not possible to check, because the master did not remember his number. Yes, the issue was resolved, but we left there unsatisfied, the unpleasant residue remained. I hope this is an isolated case for them.
They brought a TV and a PS4 for repair, they said the diagnostic period was 3-5 days. As a result, 1.5 weeks revealed a breakdown of the TV, identified it as an expensive repair, they never got to the PS4.
They took the equipment and took it to another service. After 2 days, a working TV is already hanging at home in its place. PS4 Power supply replacement(5-7 business days)
Very excellent service. The staff is excellent, the reception girls are attentive.
Masters with experience.
The boss himself often advises and performs repair work.
Whenever I apply, they can advise me very correctly.
They work without cheating.
The prices are excellent.
Complex "patients" can also be revived and repaired.
Excellent service. I'm betting🌟🌟🌟🌟🌟❗❗❗
And I recommend it
I won't say about the repair, but refilling the cartridge leaves much to be desired, 4 cartridges were refilled for 2 hours. They take their time, in general. They promise to come by one time, the work has not started yet, you sit and wait until they fill up...
I have been a client of the Intellect workshop for a long time. For several years, the repair and service of gadgets for the whole family have been trusted only by them. The guys are very competent in their work, they do their job perfectly quickly, efficiently and not expensively! One of the most stylish and cozy workshops that could only be found in our city. Pleasant staff, qualified staff. I recommend it to anyone who is still in doubt!!!!!!!