Hello dear Gidrolife company
I want to inform you that you have big problems with water quality, we regularly buy 10 liters of water. I thought this incident happened once in the summer due to poor storage, but how to answer the question about poor water quality when this violation occurs regularly? The water has a taste of caustic medicine, we bought 10 pcs of 10 liters of water and each one turned out to be like this, 2 out of 8 people who drink your water regularly now have a kidney problem
Be attentive to the stage of production, the health of the nation is in your hands.
The photo of the container with tainted water is below
According to all the reviews below.
As a legal entity, we can confirm that Hydrolife is not customer-oriented at all.
Not polite employees, not responsible.
The hack was accepted and we waited 3-4 days. On the 2nd day, they started calling, but no one answered, the accounting number does not work. On the 4th day, at least the deliverer said that there were no funds on the balance sheet, so they did not bring water.
Well, at least someone could have said that before. Although we have been working with them for a year now. And after that, I don't want to cooperate. We could have informed you in a day at least!
Is it really so difficult to notify the client that there are no funds on the balance so that we don't waste time and pay immediately.
I used water delivery until I ordered 3 bottles of 18.9 liters of water on February 4, 2025. As a result, on May 1, 2025, I did not receive any water. I called them on the line several times, waiting in queues for 30 minutes to find out when the water would be delivered to me. Then he started making requests to refund the money, which also did not happen.
No water, no money. As a result, I began to order water from the store along with other products, they deliver the order there at the appointed time, they don't unexpectedly call and say that they will bring water in 10 minutes