It took a lot of effort for the administrator to finally answer my clearly posed question correctly!!! I'm sorry, but as a person who is going to rent a room for a wedding, I shouldn't ask you to answer me normally! The woman is just rude, communicates in a terrible tone and exclusively by voice messages, calls without warning, there is no patience anymore! The service is at zero! Kazakhstan is frustrating....
The restaurant is average, the interior design was very pleasant, the attitude of the waiters was very weak, everyone took the hot dishes off the table, they took the salads, everything was delicious.
The atmosphere, food and service were top notch. The administrator Dana spoiled the whole mood, who at 12.10 started shouting obscenities at the guests to leave. One person so spoiled the opinion of the restaurant and left a residue from the evening. We were already packing up and waiting for the waiters to collect the food, so we waited for them to finish. Finally, they told us to go congratulate in karaoke, there's nothing to sit here. She screamed, and we were ashamed in front of the guests. Thanks for the evening.
We held an event here. Delicious, cozy. The guests were satisfied!
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Level 9 Local Expert
August 26, 2024
We were at a wedding banquet in this institution. The hall is beautifully decorated, the foyer is also decorated, and there are beautiful photo zones. The audience liked the big screens - you don't need to turn your head to understand what is happening on stage. The food is quite edible, only the moment with meat cuts and kazy was not clear - for some reason the dish was not put on the table, and the waiters themselves distributed a piece to each guest... as a result, the dish was visible on the waiters' distribution, but it still did not appear on the plates of the guests, it disappeared somewhere along the way. Another disadvantage is that the sound of the musical equipment is disgusting.
The hall is gorgeous. That's why I put 3*.
What didn't you like?
The parking is small., the waiters can't cope., you have to ask them to constantly remove the plate, pour a drink, constantly call them to do something.
The kitchen is weak.
I often use the reviews of others.
I decided to keep my own.
Our wedding was held in this restaurant on June 2
The bail was paid in January.
The administrator's name is Dana
And that's where the fun begins.
Before the banquet, the receptionist was all courtesy.
Both of these and the third are all for you.
But the banquet came and then it started!
We paid and ordered 18,000 thousand rubles for everything included. Per person.
1. Cognac was not on the tables at all, it was on the list with alcoholic beverages.
2. There was not enough food for the paid table for the toastmaster and the team! The price is 70 thousand
3. The children's table is only pizza - for a minute for 100 thousand.
4. We warned in advance that there would be 10 children separately. The dance ensemble that needs to be fed, yeah, and here the question arose at the banquet and what will I feed them
THE MAIN THING! THE TABLES WERE PAID FOR 9 TABLES OF 12 PEOPLE- WHERE THIS NUMBER OF PEOPLE WAS NOT EVERYWHERE., BUT THEY PAID FOR 12 ANYWAY! it is not known where the food went (
5. the next morse ended in the middle of the banquet again until the scandal was arranged , the morse was not taken out.
6. The food quality is no more than 4
7. It's generally interesting here, at 00.00 when the music ended, Dana made it clear, but would you go out and hurry up!
That is, it is not possible to collect everything in 5 minutes and leave the sofa (
Hurrying us guests, her caretaker turned off the light in the common room, saying at the same time leave quickly, we need to go home. The waitresses threw everything like dogs into disposable dishes that we bought ourselves. They forgot the packages, asked for them humanly, again through a scandal.
Another woman, a vacuum cleaner, came in at 00.05, to which we asked to stop cleaning until we collect the food and cake
There was smoke and soap bubbles during the banquet, so it took us about 20 minutes to clean the floor after that!
A QUESTION FOR THE RESTAURANT DIRECTOR!
WHAT A SERVICE!
The food is too salty, the service just sucks, the waiters are obese. We were there for two different events. For the first time during the feast we were at a wedding, the waiter refused to pour alcohol, referring to the feast, and then refused in principle to provide paid alcohol, poured it on the table and began to wipe the tablecloth with it. The second time we were also at the wedding, so instead of the paid expensive chocolates, waffles in forged wrappers were slipped (instead of Tic tac it was written Tac tic and the like) the dishes were less in weight than they should be, two hot dishes were completely salted, it was impossible to eat, as a result, full plates were carried to the trash. The receptionist with innocent eyes said he didn't know anything. The facade is crumbling from the outside, the doors have recently opened, but everything is falling off, you can look around at the entrance and at the top, you will immediately see. Parking is small and inconvenient.
If possible, choose another place, unless of course you want to spoil your holiday.
We were in this restaurant! This is the most terrible place!There are no words in the kitchen salads are not fresh compote is sour! the administrator does not know how to treat guests!!the waiters stand stupidly in place and do not hear the guests with headphones!!The guests served themselves!!All the guests went home dissatisfied!!I do not recommend this restaurant!!
The waiters work for 3 hours. The besh was really delicious. The rest is according to the standard. It was impossible to drink tea, as it stank of dirty rags and bleach
We were at the event once. The waiters are boors, the food is not delicious. I'm not talking about the administrator at all. Not adequate. About the drinks that were paid for and poured on the table to wash them, of course, it's nonsense when they said 5 minutes before that it was over.