flydubai HQ
Address
Contacts
+971 5 53771622
Show phone
Business hours
Business hours unknown
Directions
Abu Hail
940 m
Traffic Police Department
810 m
Similar places nearby
125 reviews
April 10
Very disappointed with the carrier. No complaints on board the flight itself. But upon arrival at Pulkovo, I discovered that my suitcase had been opened. I opened the suitcase, everything seemed to be in place. Upon arrival home, I discovered that the money I forgot to take out of the suitcase had been stolen. 15 thousand were missing. Departed on April 9, flight 25 FZ991 at 17:55. Dubai-Saint Petersburg. I wrote a bunch of letters and not a single response. Plus the suitcase is in terrible condition. Broken, the entire top lid swelled from the impact. It is unpleasant for the damage to property and theft. Pulkovo replied that no break-ins were noticed on the airport grounds during unloading. And there was a strange moment at the Dubai airport. When boarding the bus to the plane, they first let me through, and then took me off the bus, allegedly I needed to go through scanning again, they took my luggage and boarding pass with passport. Then they returned it. To my question, what happened? They replied that there was a glitch in the system.
April 16, 2024
Everything is fine!
We flew from Kazan to Dubai and back in March 2024.
Brand new planes, clean, well serviced. They upgraded the class of seats there for free, and flew comfortably. Without delay, we arrived on time.
They landed back without delay, but when checking the systems, they revealed problems, while checking, a snack kit (water and crackers) was immediately delivered to the plane, after all passengers were taken back to the airport, where hot meals were offered, the company manager informed about further actions immediately. Very quickly, our board was replaced, we landed and the flight was sent. Food and drinks were also offered on board.
The flight was delayed, but the actions of the company's employees were clear and prompt that all passengers were satisfied. Safety is above all! Many thanks for the excellent work!
See original · Русский
5
2
February 28
It seems to be positioned as an economy airline company, it was nice to be fed tea, coffee and water in square packages)) the plane is clean, although the plane is clearly far from new, the flight is comfortable. Smooth takeoff and landing. The flight attendants are polite, they understand English well. The Russian language is not very good. Reinforcement of the foundation of the CARF
See original · Русский