Get ready to set up the Internet manually. Register an access point. And wait 3 hours for the system to work. And so everything works.
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Виктория Земцова
Level 11 Local Expert
May 22, 2023
Customer orientation is at an excellent level. We quickly listened to the problem and helped to solve it.
The cashiers talked to each other for 5 minutes, and the queue was growing at that time. If we exclude this fact, then everything is normal
If there is a connection, then great. During communication outages, both Internet speed and voice quality are very poor. Sometimes there are interruptions in some places very often
I changed the card to replace the old one. It's strange.... There was an old-style card, now micro cards are needed in the new phone. I am a subscriber, a communication fee, etc. Why should I pay for a replacement? This is not a loss!
In principle, I quickly changed it, but the difficulty is that you need to pay at the checkout, there is a queue. Why not just debit the money from the account? Well, generally 4 is a stretch.
Poor communication quality. The tariffs are not very convenient. The quality of communication decreases every year. It is understandable for more users. You can fix it.
The only operator in Donetsk. What can I say!? The service is three-fold.
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Anonymous review
February 3, 2021
I was there once, because many issues can be solved through the operator. But in the salon itself, the service is very decent, there are a lot of staff and the issue was resolved within 15 minutes. I recommend this salon.
There is no alternative. For 150 rubles, I can only catch 4g in the center. And not always. Getting through is a problem. That's the connection for victory. I wish you to develop and become better!
The Phoenix Connection is the worst of the Worst!!! It should be a shame to even sell such a connection. This is not a link to Win... It's A Disgrace....
The boorish employee got caught! I went in and asked for a room for 120 rubles, and asked from a stack of 120 rubles to look after a convenient one for me! He immediately announced that I would be charged 1000 rubles!!! Although I did not ask for a beautiful room, which in principle are no longer in that stack! I wrote a complaint, the next day the HR manager called back and began to defend his employee!!!! And the guard actually stood out, telling me to KEEP QUIET AND WRITE YOUR COMPLAINT!!!!