The Internet in the city center is working with the last of its strength. He writes 4 g and can't download the video. I've been calling the operator for 2 years and I can't get through, then 46 in line, then 58. It's hard to understand what I'm paying money for.
Why is Phoenix not working well in the Berdyansk district. The village of Nikolaevka, the main population - elderly people now (January 2024) do not have the opportunity to contact their relatives or just ask for help! The most interesting thing is that money for services is debited regularly! And where is the connection???
Explain the reason! And how much more time does it take for ordinary people to have the opportunity to be in touch somehow
It's just a frostbitten office!!!
Who don't give a damn about people! The connection is not working and they are not fixing anything! They do not respond to requests!
Good afternoon, when asked about the maintenance of technical service terms, an indistinct answer was given, and then the tube was immediately thrown.What is it??
It is impossible to get through to the operator, there is always a queue for 30, you wait half a day for a connection, but does not connect but resets the call
There is no worse connection in this world anymore! I replenished the account for 100 rubles., after 4 days there is no money on the account!
Abon.the fee is 4p. per day, there is no Internet in the tariff, there were no additional expenses.
Where is the money?, Zin?..
One star for the opportunity to write a review. There are no words, patience is also over...
Hello! Since September 28 , incoming and outgoing calls have not been received on my phone from the phoenix number , I insert a SIM card on another phone , everything works fine .if I come to your office, you will help me with my problem, as I did not try to fix it on my own, the phone answers me that I left the home network
There is no connection! Enakievo., even on the street. It turns out to get through once or twice a day by some miracle. Sis do not come - neither to check the bill, nor to change the tariff. The operator does not connect. Useless but a monopolist, there is no one else to use. The assessment is negative, I would not give a single point
Sometimes there is a crush, some visitors with incredibly stupid questions, some should not have been allowed in at all. However, girls with iron nerves invariably politely deal with all this, day in and day out. Unlike the quality of communication, the work of these people is impeccable
The shame of the republic.leaky connection, leaky Internet. I have never met a worse mobile operator in my entire life. Monopolists only cut their own money, take advantage of the fact that people have no choice. And the quality of communication moves slower than a snail.
There is no connection at all, there is no Internet!!! SMS messages do not come, and if they do, then everything is at 11 pm. But the payment is regularly withdrawn. There is no worse connection at all!!!
After February, the connection fell apart, there is no Internet, the speed is 100 kb/s maximum, where before it was 2 MB/ s, you can't get through to the hotline, I don't recommend it to anyone
I came to make a SIM card, then I came to restore it.
In general, everything is fast, if there are queues, then not an average of 3-5 minutes of waiting
Well done, many operators solve issues quickly, but there are more people, there is a queue of 3-4 people, you have to wait. And there are also 5 operators for servicing legal entities and they do nothing and do not help operators for servicing individuals... It is impractical...
There is simply no worse operator anywhere. 4g manages to fall off even if it is forcibly selected in the phone's engineering menu. It's too bad that they don't have competition in this market right now. I agree to pay more, but only for the quality!
08/27/2022, in Mariupol, the communication quality is very poor (then the call does not go and immediately resets the call, then the call goes and says that the subscriber is not in touch - you immediately reset the call and immediately call again and get through, for the Internet I am generally silent, it works only in places with minimum speed, in fact the Phoenix company in general, he does not want to engage in communications in Mariupol, although there are a lot of former Kyivstar towers left)
What do we have today? Why is the hair dryer roaming? Again, like a month ago when, for some unknown reason, 5 gig of the Internet flew away in half a day?
Despite the long queue, the staff works quickly and efficiently. There are many nuances in paying for communication, but this does not apply to the communication department.