Thank you very much to Epiphora for a wonderful trip to St. Petersburg by train, I liked everything! Special thanks to Natalia for the excellent organization and clarity in planning, the transfer also worked perfectly. We also want to thank Eugene for his excellent work, responsiveness and great help in working with children. Everyone got an unforgettable experience and a lot of positive emotions! School 219
04.01.2025 we visited Belovezhskaya Pushcha as part of an organized tour, and I want to say that it was one of the most unforgettable adventures in my life. From the beginning to the end, the tour was organized at the highest level. Professional guide Nadezhda is a special love who accompanied us throughout the entire route, was not only informative, but also very friendly and attentive to each member of the group.
Belovezhskaya Pushcha itself turned out to be even more impressive. It's a place where time feels like you're in a fairy tale and you can feel like a child!
Of course, a tour to Belovezhskaya Pushcha is a great way to spend time with family or friends, as well as learn a lot about the nature and history of our country. I sincerely recommend this service to anyone who is looking not only for entertainment, but also for the opportunity to immerse themselves in the world of nature and culture. Thanks to Epifora for the positive emotions!
Thank you very much to the Epifor team for an unforgettable trip to Belovezhskaya Pushcha to Santa Claus!!!) I liked everything VERY much!!!
Special THANKS to our guide Oksana and driver Yuri! It was very comfortable and informative!) 🙂
We are very glad that we chose this particular travel agency!!!
We rested on the recommendation of the Epiphora company in Sukhum Abkhazia. It was this place that Elena recommended to us and we did not miss it. I recommend this place for the first time for a child at sea. Its own beach, clean water, you can eat in a good dining room, which is located on site. The cuisine is both European and Caucasian, the prices are moderate. There is its own so-called barbecue area, where, by agreement in advance, you can make yourself a "shish kebab-bashlyk-etc.) we did, it's so nice to look at fire and water at the same time, the sweetest music to our beat. The most important thing is that I woke up and immediately went for a swim in the sea, the first line, my own beach, well, then you can eat and make plans for the day. There is no need to run through a lot of people vacationing, everyone has their own privacy zone in the building. The two-storey building has lovely balconies, terraces, by the WAY, eco-class houses have everything and a shower and a bathroom, well, as a rule, there are Entrances in the building, ideal rooms. The cabins are great too. As the most important bonus, the pool, we thought for the child, no, we swam there too, great. Thanks to the owner of this, hopefully, thriving business in Abkhazia, Zaur, for the hospitality👍
And the description is about a vacation in the Sukhumi Bay. We had a vacation last year in July.
Thank you Epifora for the trip to Belovezhskaya Pushcha, everything was interesting, we wish you and your daughter to go somewhere else with you. And thanks a lot to Svetlana for seeing the tour, if we're going anywhere else with you, I'd like Svetlana to be the guide.
I want to express my gratitude for the cooperation to Natalia (manager for St. Petersburg) we have been choosing for 2 years and hooray!!! Everything is fine! Your connection with Russian travel agencies is well established) we are satisfied. We will recommend Epiphora
We went on a tour of Polotsk, Braslav Lakes with this travel agency, we liked everything very much, the organization of recreation at the highest level. Special thanks to the guide Victor for an interesting story along the way.
I have been vacationing with this agency for many years. I am very pleased. Pleasant, competent travel agents. We are always happy to help. And Director Elena is above all praise!
Good luck and prosperity to this agency!!!!
The best travel agency with real professionals: quick registration and assistance in choosing a tour, organization and support for 11/10, 24/7 trip support. I recommend it, you won't regret it!!!
We went with Epiphora to Kazan in July. Air tour. I give you a well-deserved C out of 10. At first it seems that the program corresponds to the stated one. But then it becomes clear that there are so many disadvantages and the program is so poorly compiled that we were not at all satisfied and not only us. How could you take me on sightseeing and evening excursions in a minibus with low windows. What can I see?. The guide learned about the evening tour announced in the program on the first day from us. Its cost turned out to be completely different. Every day, the program included museums at penny prices to occupy our time and which were almost identical to each other. In one museum, they drank tea with sweets for 40 minutes, but at the end of the day there were exactly 5 minutes left to visit the most important temple of the Kazan Mother of God. Free time was not given anywhere in field trips, but we went in circles to the same places many times to wait for time to go to the museum. On the farthest tour, it was 3 hours to go one way, the minibus turned out to be without air conditioning
at a temperature. 30 degrees . The host side, the operator "Leader -Kazan", was not at all up to par, there were a lot of overlaps. The guide was often hysterical and indignant. The tour has not been completed and does not deserve attention today.
This does not apply to the city of Kazan itself. I recommend visiting the city.
The score for the tour is -3.
We were vacationing with friends in St. Petersburg. We were very pleased with the organization of the tour. We arrived only with positive emotions. Everything is clear and accessible. Special thanks to Alexey.
We had a vacation from this company in Abkhazia, Sukhum. Recreation center Sukhumskaya Bay. We flew by plane at a very affordable cost. I liked everything, the organization is on top, we will contact you again!
We went with Eepifora to the residence of Santa Claus. The impressions from the trip are very positive. And departure from Minsk at the railway station, and a bus trip from Brest to Pushcha, and catering. Many thanks to Oksana, the head of the group, and Vyacheslav, the driver, as well as Svetlana, an employee of the company, and Elena, the director, for their high professionalism.
We ordered a tour to Kaliningrad from the Epifora travel agency. Organization and support of the tour at the highest level. Thank you so much for a wonderful stay.
Yesterday I returned with my wife from a trip to St. Petersburg+Karelia. Everything went great. There are a lot of impressions and everything is only positive. Organization, support, check-in at the highest level. Special thanks to Alexey. 10 out of 10. Everything is organized, clear and understandable. I hope to contact the guys for the organization of recreation. Thank you very much!
We had a vacation with our family (2 adults, 2 children) in Georgia from 07/24/2023 to 08/10/2023 from Epiphora travel agency. Our journey did not go well from the very beginning......this company apparently decided to save money and put my whole family in the last seats of the bus, where more than one place does not go wrong, the air conditioner that worked on the bus just did not reach us.The heat in the cabin in the back seats was incredible due to the heating of the engine in addition to everything.... Going for 3 days with children in such conditions as my family turned out to be was simply painful and unacceptable. The tour was purchased in advance, where the client's wishes were indicated at the conclusion of the contract (to place the family in one row and near the exit) Upon check-in at the White Sails 4* hotel, again, there was a failure to comply with additional agreed conditions ..... 2 two-bed rooms were booked (1 room with a double bed, 1 room with 2 single beds) the location of the room, respectively, next to each other. As a result, upon check-in, we were placed in two rooms, where there was 1 double bed and a small ottoman. The children's ages are different, they did not want to settle down together. One child slept on a double bed, and the other on a small couch. The location of the room was not like not next to 406 and 410, the additional conditions were not met AT ALL!!!!And the money was paid properly.I DO NOT RECOMMEND this travel agency!!!!
While the impressions of the New Year's Eve 2023 meeting with the Epiphora company at the Chaika recreation center are fresh, we would like to express our gratitude to Elena and everyone who was involved in organizing and conducting this New Year's tour. Thank you so much for the professional organization, for the constant attention to us, the incredible care not only for adults, but for the youngest guests. We would like to wish everyone who took part in organizing our New Year's holiday prosperity and good luck in all new projects. And we will advertise and recommend it to all friends and acquaintances. With respect and deep gratitude, regular tourists Ilya, Alyona and Yesenia.
See original · Русский
1
Show business's response
Юлия
Level 10 Local Expert
July 8, 2024
On July 5, my daughter Nastya went to Tbilisi with this company. The bus is good, comfortable, without a toilet, but this is even more of a plus on such a long trip in the hot season. Wi-fi was working all the way, starting from the territory of Russia. I want to say a special huge thank you to the accompanying guide Anna! She's just super!
Well, to the whole Epiphora company - great respect!
We went to the residence of Santa Claus with the Epiphora travel agency. The organization of the trip and the execution went just fine. A lot of positive emotions. Even at such a busy time (before the holiday), the head of the group proved to be a professional. There were no expectations, no downtime. The whole day was very diverse, without queues. Thanks a lot to Irina. And I recommend contacting the Epiphora travel agency, they work clearly, competently, without unnecessary chatter. Professionals!
A perfectly organized New Year's Eve, the most important thing was taken care of not only adults, but also a well-organized children's leisure, which helped parents to have fun in peace
See original · Русский
3
Show business's response
Vladimir
Level 13 Local Expert
July 29, 2024
A travel agency with a lot of baggage and experience has been in business for a long time. We have repeatedly used the services, in principle everything is fine. A very responsible director, who designs tours herself and controls everything.
Great travel agency! Thank you so much for organizing our vacation with children in Vityazevo! Everything is very organized, excellent consultation, starting from the first call and ending with boarding the train. All the staff are very polite and pleasant to talk to. Separately, thank you so much for arranging the return of earrings lost during your vacation! 🤗
Hurray!!! The rest was a success! Thank you dear Elena Alexandrovna! Vacation in Georgia (Kobuleti) 27.07-07.08.22 left the most pleasant impressions. You have chosen a wonderful hotel, the transfer was comfortable.
We went with Epiphora to Albania and Turkey. Everything was great, the whole organization of the tour, everything is clear, good prices, travel agents are generally great. We will continue to use the services of this Travel agency
We bought a tour to St. Petersburg. The program was clarified several times, as it was decided to go three days earlier and walk through the whole city by ourselves, and then join the group that was supposed to go to Peterhof on the first day, Karelia on the second, and Tsarskoye Selo on the third. Early in the morning on the day of the meeting, we went (40 minutes) to the meeting place, waited 2 hours because the bus was late. Together with the group, we went to the city for some kind of nasty breakfast (then they gave 400 ross rubles for it!) and the trip to St. Petersburg begins. After a couple of hours, I decided to clarify when to go to Peterhof. To which the guide asked in surprise what kind of Peterhof? The program turned out to be completely different! Our detailed program was even spelled out in the contract and the travel agency was warned several times that this was very important to us, since we were arriving three days earlier and would look at the city in detail ourselves. We did not have time to pay more (except 200 bel rubles to the operator) and it was decided to go out and go to the promised places ourselves. But considering that it was already a big problem to book a hotel or apartment for the weekend day in and day out at humane prices. And including buying train tickets, when the Belarusian cards do not work, the husband could not pay for the ticket with a card because he did not have roaming to confirm the SMS. It is good that railway tickets can be paid through the ERIP. The hotel was searched without confirming the card, of course. Which was very difficult.
This company caused so much extra expense and trouble that it was safe to sue and recover damages.
They promised to return 200 rubles, which they paid before the trip, let's see. And it was barely possible to explain why they should return it.
Thank you for organizing the tour to Belovezhskaya Pushcha, everything was clear, thoughtful and very interesting. Special thanks to the accompanying Oksana - The Christmas trip turned out to be fabulous thanks to you.
We traveled with Epiphora to St. Petersburg in August 2021. It turned out to be very convenient to pay for the tour, I didn't even have to go to the office, thanks to Natalia for the work!!! Thanks to the head of the group Alexey, it is clear that the man is a professional in his field. I would like to thank both the drivers and the guide. The accommodation in the hotel is comfortable.
So far, I am impressed with my husband after the excursions I have visited, I think we will go somewhere else with you.
Epiphora is the best travel agency in the country, I advise everyone. Come, you will always find a tour in your pocket there
See original
3
Show business's response
прокопенко дмитро
Level 12 Local Expert
July 28, 2021
the company is not quite adequate,
the prices do not correspond to what was stated, a lot of additional payments.
tours are not performed according to the provided program. they are canceled already at the place
, the maintainer does not decide anything, and the manager just smiles.and he promises to solve everything.
otherwise, they contact the police.