I don 't recommend it to anyone ! What kind of nonsense is it to issue goods for cash using a passport in an online store?? Are you out of your mind there at all? Where have you seen marketplaces where goods are issued by passport
To buy a pack of detergent you need a passport))) Seriously ???
The order was delivered incomplete and not on time. We ordered gifts and groceries for tomorrow's congratulations from our colleagues. Refund of money or delivery of goods only by e-mail within 3 days, after 3 days it will be irrelevant. They can't answer anything, the issue is not being resolved.
Utter incompetence! I placed an order, they wrote that it would be delivered in 6 days. Well, okay, I think I'll wait. On the appointed day, they did not arrive at the specified time interval, the time was postponed 3 times. As a result, instead of the interval from 10:00 to 13:00, I get a new interval - from 17:30 to 19:00. I contacted the specialists on the issue of postponing delivery to the next day, as a result, I received the following response:
"You can contact the forwarder and discuss the delivery time, in any other case, we cannot postpone the order to another day, only cancel it. "
I'm not a proud person, I'm calling the forwarder. The person informs that he works until 17:00. The curtain.
It is impossible to postpone the delivery to the next day, negotiate and solve your problems yourself, the time we designate is idle talk and nothing more.
That's what I understand the service! That's customer focus!